#Hey there people with RR Steam issues!

165 messages · Page 1 of 1 (latest)

rare canopy
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I am writing this quick post explaining why and how to fix you guys not being able to launch Rec Room.

This is due to an issue with Windows Defender false flagging the Rec Room Anti-Cheat (Referee) and automatically deleting it from your system
Rec Room (unofficially stated) has stopped paying for their application's Signed Key which prevents false flags like Trojan:Win32/Ravartar!rfn being shown, don't worry you guys aren't being hacked!

The quickest way to fix this is to do the following:

[WARNING, REC ROOM'S SOFTWARE IS A TRUSTED SOURCE, DO NOT DO NOT DO THIS FOR ANY OTHER REPUTIABLE DISTRIBUTORS]

  • Open Windows Security inside the search bar!
  • Open Virus & threat protection and find the section for Virus & threat protection settings
  • Click manage settings
  • Scroll down to Exclusions and click Add or remove Exclusions (this will require you to be PC Admin)
  • Add the FOLDER path C:\Program Files (x86)\Steam\steamapps\common\RecRoom\
  • Either restart your PC or head back into Protection History and click Restore on the RefereeClientApp

Enjoy!

blissful cypress
#

Wouldnt it still be trojan hitting your pc though?

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or is it suspected trojan

rare canopy
#

So it falsely accuses the application of using Trojan's

blissful cypress
#

Ahh sounds correct

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thank you

rare canopy
#

Windows is paranoid tl:dr

terse shadow
rare canopy
terse shadow
rare canopy
terse shadow
rare canopy
#

I honestly cba, just downloading a lot of my popular inventions and rooms to use their models for some game projects I have </3

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But every anti-cheat system will trigger something cause they modify stuff to the kernal level

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And Windows sees that as a big nono

terse shadow
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💀 I mean it would be a lot more trust worthy but fair enough... but they shouldn't modify stuff, they should be reading stuff but i get what you mean

rare canopy
#

unless ofc you pay 100 per year for a signed key

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Or however much it is

terse shadow
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yeye, I mean they key thing is abit of a pain... but it still shouldn't be popping up as a trojan, unless yea, windows is just being over the top

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which woulnd't surprise me

grand summit
#

holy glaze

rare canopy
#

Gng what are you on abt </3

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Just two CS nerds </3

rare canopy
terse shadow
grand summit
#

its rec rooms mistake

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not microsoft

rare canopy
grand summit
#

maybe if they had a key this wouldnt happen

terse shadow
rare canopy
terse shadow
#

I mean this dude has a point, why does it need writin

rare canopy
terse shadow
cursive scaffold
terse shadow
rare canopy
gusty lance
#

guys dont open it i just got a wooden horse behind the city gates and got hurt by odessyus

grand summit
#

software developer while making discord bots

gusty lance
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DONT OPEN IT

grand summit
#

ok buddy

terse shadow
rare canopy
#

Thats its signed cert

grand summit
#

copywrite isnt a certificate

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holy crap

#

software developer btrw

terse shadow
rare canopy
#

No other sig's for RefereeClient

rare canopy
terse shadow
rare canopy
#

Cause I mainly work with Linux

terse shadow
rare canopy
#

Oh now this is really weird

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I looked at all of em

terse shadow
#

do none of them have certis lol?

rare canopy
#

None have anything in the Digital Sig

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Bro what is rec room doing LOL

terse shadow
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lmfao

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as if they aint even got there shi signed

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god damn

grand summit
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don't worry you guys aren't being hacked!

rare canopy
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BRO LOL

terse shadow
rare canopy
#

How is rec room running at all???

terse shadow
rare canopy
#

Bloody windows man </3

terse shadow
#

hey at least people have a good anti virus

grand summit
#

the same way rats work

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no signiture

terse shadow
#

you don't gotta deal with fkin mcafee or some

grand summit
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turn off anti virus

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and run!

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and have fun

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do your rec room best!

nova shuttle
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i have to close my antivirus everytime i launch rr bc im using a third party anti-virus

terse shadow
rare canopy
#

@terse shadow
I could prob open this in dotnet and decompile it

terse shadow
rare canopy
#

ilyk

terse shadow
# nova shuttle ok

yea man, third party antiviruses are like malware themseelfs lmao, which one did u get?

terse shadow
# nova shuttle avast

I mean avast aint the worse, but it's owned by norton, and honestly, I'd just use windows defender

#

hope you didnt pay for it 😭

rare canopy
nova shuttle
rare canopy
terse shadow
nova shuttle
terse shadow
terse shadow
rare canopy
terse shadow
rare canopy
#

In the meantime, ima finish downloading what I need to download and delete rec room till doomsday

terse shadow
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yeah Imma just see if the devs respond

nova shuttle
terse shadow
nova shuttle
abstract crest
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I just turned off smart app control to launch it then turned it back on

nova shuttle
abstract crest
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I didn’t have to do exclusions or anything

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Yeah

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It’s not a Trojan

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My pc would be dead awhile ago if it was

thick dock
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All of this effort to make this anti cheat just for it to not work well

placid rivet
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i keep getting the same message even though i restored it

thick dock
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I keep getting it still

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I did the virus protection thingy and I still get it

placid rivet
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i get the same yellow pop up even though i did everything as told

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first they shut down now they cant even manage their game properly

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i cant even launch R A D I U M because of it

thick dock
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I feel like the game would run better without the anti cheat

placid rivet
#

yea

terse shadow
nova shuttle
terse shadow
novel stirrup
#

i just keep getting the same popup, its asking me if I want it to make changes and no matter what I press it keeps popping up

nova shuttle
nova shuttle
novel stirrup
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i cant even do the anti virus thing or wtv because it keeps spamming popups

nova shuttle
terse shadow
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only got like 10 mins tho 😭

thick dock
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the person who made this chatter literally said what happened

thick dock
fickle bay
#

can someone help me with this? the exceptiong settings didn't work for me at all, i cant even run the referee launcher by itself

thick dock
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did you restore it?

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in the history

fickle bay
#

there wasn't any kind of restore button

novel stirrup
wind birch
fickle bay
wind birch
# fickle bay ima dm you
  1. Open Windows Security

    • Click the Start menu
    • Type “Windows Security” and open it
  2. Go to Virus & Threat Protection

    • Click “Virus & threat protection”
  3. Open Settings

    • Scroll down to “Virus & threat protection settings”
    • Click “Manage settings”
  4. Add an Exclusion

    • Scroll down to “Exclusions”
    • Click “Add or remove exclusions”
    • (You may be asked for admin permission — click Yes)
  5. Add the Rec Room Folder

    • Click “Add an exclusion” → “Folder”

    • Paste or navigate to this path:

      C:\Program Files (x86)\Steam\steamapps\common\RecRoom\
      
    • Select the folder

  6. Restore the File (if needed)

    • Go back to Virus & threat protection
    • Click “Protection history”
    • Find RefereeClientApp
    • Click “Restore”
  7. Restart (Recommended)

    • Restart your PC to make sure changes apply
rare canopy
wind birch
rare canopy
#

All it took was a bit for log's digging <3

fickle bay
wind birch
honest flame
wind birch
honest flame
#

can do

cursive scaffold
#

So, uh, what's the tldr?

rare canopy
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No problemo

safe elk
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Hey folks. Clearly something went wrong with our build signing process on our last build. I can tell you that it wasn't a virus, but for the moment, we've rolled back to the previous build while we get things sorted out.

rare canopy
#

Thank you! Did org put you up to that LOL

safe elk
rare canopy
safe elk
#

Oh... I don't actually know who that is, off the top of my head...!

rare canopy
blissful cypress
#

ive jsut got a update