#Help

7 messages · Page 1 of 1 (latest)

zinc hearth
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So my account got juniored in like 2020/21 before the feature to get it unjuniored with a bank card and now i cant get it back

drifting saddleBOT
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Junior Account Verification

What is a Junior account, and how do I appeal a Junior account conversion?

Junior accounts are for players 12 years of age and younger. If our moderation and evidence systems detect underage activity on a non-junior account, it will be converted to a junior account. You have two weeks to complete your appeal of a junior account conversion before it becomes permanent. To appeal, please complete the age verification process at the link above. Please do not complete the verification process unless you are actually above the age of 12.

NOTE:

As with any ban, we cannot discuss them in this discord as no one can help you with them. Do not submit a Zendesk ticket about appealing the Junior conversion. Use https://rec.net/age instead. Only submit a Zendesk ticket if there are complications with appealing through our only method in the link above.

For more info on Meta's policy for Juniors on Meta Quest, please visit: https://recroom.com/meta.

Thanks,

-Coach
sturdy swan
zinc hearth
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ive tried this and it didnt work

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because the account got juniored before the feature came out

sturdy swan
drifting saddleBOT