#why am i voice banned for 12hrs

166 messages · Page 1 of 1 (latest)

quiet gulch
#

i spend over$40 on this game i just joined a week ago

earnest granite
#

You were voice restricted because the Voice Moderation system detected you were being toxic to other players

#

Purchases don't exempt you from being punished

quiet gulch
#

I wasn't being toxic to anybody

#

For real I just want everybody to have fun and playing Star Wars

#

Seriously I don't know why I'm banned.

#

I'm also streaming on Twitch usually so I wouldn't use slurs

#

If you guys don't take the voice ban off I'm not coming back to the game this is not fair and waste of money

#

No I will not be making another account to buy VIP again.

#

I want a refund

earnest granite
#

Regarding Voice moderation, you can 100% swear in Rec Room just don't direct it towards anyone.

quiet gulch
#

I wasn't swearing at anyone?

earnest granite
#

I can see that you last streamed about 4 days ago

quiet gulch
#

I'm not like that

quiet gulch
#

I'm streaming daily

earnest granite
#

Rec room doesn't offer "VIP" purchases so this seems like a purchase within a specific room

quiet gulch
#

I mean there was a bunch of people raiding the French lobby with Jewish outfits and I was joking around saying save Palestine

#

I pay for the Ge or whatever

#

I got 3 months of upgraded account

earnest granite
#

In regards to refunds, All payments for Rec Tokens are final and not refundable or exchangeable, except as required by applicable law.

earnest granite
quiet gulch
#

Yeah ok

#

Idk Im new to this gane

#

I'm really frustrated and pissed off because I'm not somebody who attacks people I'm not harassing anyone I'm not swearing at people or calling them names I'm not like that

#

I spend real money on this I live in a cabin without running water I know that's not your problem but I just want to play this game and have fun and have fun with other people and I'm not a mean person

#

I'm not coming back

#

I give rec room over $40 this week because I'm trying to make friends

#

And I'm just going to leave I give people outfits and everything I give total strangers items everyday

#

If this is how you going to treat paying customers to your game I'm not coming back

#

I'm one of the people that make that game nice because I buy stuff for people and I always hang out and help people I'm not calling anybody names

#

I hope you for this to somebody so that they can see that this is how your game is being seen by people who actually pay. 12 hours is ridiculous and you couldn't even tell me what I said

#

Forward this to someone who actually mods the game

#

This is how you treat paying customers

earnest granite
#

I'm assuming you are talking about VMods or volunteer mods

quiet gulch
#

I don't know I'm just upset

#

You can keep saying that I'm not going to get my money back that's fine I don't care I spend my money and I meant to spend it but I didn't say anything to get myself voice banned that's ridiculous

#

The Voice ban is going to Chase paying customers away. People who gift items daily. can you please just tell your higher up

#

I want a refund for the 3 months I bought upgraded account I only got to use it for a week

earnest granite
#

Once the timer ends you will be able to use voice chat again

#

Restating what I mentioned earlier, all payments for Rec Tokens are final and not refundable or exchangeable, except as required by applicable law.

#

This is under the Rec Tokens, Rec Token Transactions, the Creator Payment Program, and the Video Partner Program section of the Rec RoomTerms Of Service

quiet gulch
#

???? thats the game

earnest granite
#

I do not believe you would get voice banned for this clip specifically

quiet gulch
#

the game is to check bios omg

quiet gulch
earnest granite
#

Yes, I am aware of what Military Roleplaying maps do.

quiet gulch
#

oko

#

i understand you cant help me please get a higher up

#

whoever you work for, please,

spark pebble
#

Sorry to burst your bubble but you are not rec rooms only customer, and your voice ban is probably only for a hour if you've never been vcb before

earnest granite
quiet gulch
#

its 12 hours

earnest granite
#

About 9 hours now

quiet gulch
spark pebble
quiet gulch
#

I'm leaving the game

#

I'm not coming back

earnest granite
#

Alright

spark pebble
#

Coolio

earnest granite
#

I should have probably also mentioned I don't work for Rec Room

quiet gulch
#

Yeah ok

#

I want somebody who works for rec room

earnest granite
#

Then you want to make a ticket

pure garnetBOT
quiet gulch
#

It won't let me make a ticket I don't have a banned account

earnest granite
#

Tickets are not just for account bans

#

Also what you are thinking of is another website

pure garnetBOT
#

For all matters ban-related:

Rec Room staff does not discuss bans publicly, nor will anyone on Discord be able to help with ban appeals. Please send a ban appeal using the link above.

You can find your ban appeal code on your dorm room bulletin board.

Do not DM Support about these issues.

If you have already sent in an appeal, no further action is required. Your appeal is being processed by our moderation team!

If you have already appealed, received a response, and have new information to submit, please file a new appeal via https://rec.net/ban-appeal.

Thanks,

quiet gulch
#

Why couldn't I find that ticket thing anywhere and why didn't you just tell me that the first time

earnest granite
quiet gulch
#

This does nothing

#

Why are you in my thread then why you answering my questions you're not helping me

#

Geez if somebody would help me and get my voice unbanned I would buy you something but this game sucks and doesn't deserve me

earnest granite
quiet gulch
#

Yeah

spark pebble
#

You're not going to get an employee to un vcb you

quiet gulch
#

I'm not here to talk to you

earnest granite
quiet gulch
#

Well then I hope you should know the game will get bankrupt if you keep treating paying customers like this now that you care

earnest granite
#

Or is it 1 pm?

quiet gulch
#

Yeah

#

1am what of it

earnest granite
#

So you can access voice chat tomorrow afternoon after a good nights sleep?

quiet gulch
#

No it only works on your logged in

#

Also I just woke up

#

I'm not going to spend $40 to sit on the fucking game and not able to talk to anyone

#

If you're not here to help can you just get out of my thread

earnest granite
quiet gulch
#

I wasn't aware

#

See this game sucks

#

Moderated terribly

#

I hope your game goes bankrupt cuz I'm not coming back and this isn't how they should treat paying customers send me to a bunch of kids to laugh at me on discord so stupid

earnest granite
#

The Voice moderation system is the one used in games like Grand Theft Auto Online, Call of Duty, and is part of the Nintendo Developer Program

quiet gulch
#

Well they should at least tell me why I'm being bent

#

Dumb

#

I get voicemail every day and I don't know why the f***

#

Voice banned

earnest granite
earnest granite
quiet gulch
#

Well it's not alright ok

earnest granite
#

Cause if players had transcripts of voice bans, they would try to find loop holes.

quiet gulch
#

Well I want somebody who can see the voice scripts to read it and tell me what I did wrong cuz I didn't do anything

#

I don't need to f****** read it I just want to know why they banned me so that I can stop worrying about this $40 I don't have

candid troutBOT
earnest granite
#

As respectfully as possible, getting voice banned for 12 hours is considered a very light punishment

quiet gulch
#

Can you see how that is ridiculous

earnest granite
#

No, I really do not. As a player of the game for 6 years.

#

I was there when voice restrictions lasted a week

quiet gulch
#

Okay I'm new at the game I've been playing it for a week straight and I do not understand why I'm not allowed to talk to my friends anymore

#

I paid money and I'm very frustrated

#

I didn't do anything wrong

earnest granite
#

Because the Voice Moderation system detected toxicity

earnest granite
quiet gulch
#

I didn't

spark pebble
#

Becca, you can try talking to them over a discord call or an outside communication if you have such an issue

earnest granite
quiet gulch
#

Thank you

#

Yeah I'm very upset I want to talk to someone about it and I don't want you guys to tell me it's alright or it's okay

earnest granite
#

All the staff in the server do not work in Moderation and Safety

spark pebble
#

If you're not taking in rr you won't get vcb

quiet gulch
#

Then why does the website Point me here

earnest granite
quiet gulch
quiet gulch
#

Ridiculous honestly

earnest granite
#

Discord is a social media platform

quiet gulch
#

I have brain damage from attempted murder

#

I have a hard time managing my emotions

#

This is the only option they gave me to talk to them about my ban I paid money for this

#

What a waste of money I'm so disappointed and I hope you guys go bankrupt

earnest granite
quiet gulch
#

Bro I joined the Discord server through their suggestion of contacting support

earnest granite
#

The discord is at the footer of the page

quiet gulch
#

I didn't click the Discord server until I needed help to talk to him f****** rec room representative

#

This is what they gave me. you

earnest granite
quiet gulch
#

They don't have any email or anything posted

earnest granite
#

A random guy

quiet gulch
#

Yeah okay

quiet gulch
#

I'm leaving

#

I've already spent way too much energy on this already

earnest granite
#

alrighty

quiet gulch
#

Thanks for you trying to help I guess but I just think that your game sucks if this how they Gunna treat me I'm not even a bad person or something

earnest granite
#

This isn't my game

#

Im just a guy

#

Again, I do not work for rec room I am a player of the game

quiet gulch
#

I probably said I won't tolerate any p3dos so they keep banning me

earnest granite
#

You are in a channel that says #1068267053984792687

#

You can think and believe anything you want to, since it's all speculation at the end of the day

quiet gulch
#

I made some cool invention go check em out this game will be worse without me bye

earnest granite
#

Alrighty

#

I'm off to play Rec Room with my unrestricted Voice Chat!!

#

But I think I will play with my mic toggled off

quiet gulch
#

see gunna act childish i knew it

#

enjoy your game it sucks anyway

#

neos vr or vr chat or even imvu is better

#

secondlife is better at this point fr

spark pebble
#

Then go play them?

quiet gulch
#

i will and i wont be treated like this