every time i grab my maker pen in a specfic map it crashes my game

[frozen hollow]

i tried reinstlaling tried steam and standalone and android

ts is wierd

i open Rec Room on my r Android (just on the home screen, not logged in)

On my PC, you grab the Maker Pen in that specific map

my phone crashes too at the same time

[static sail]

You can try to restore your room to a previous save on rec.net.

[frozen hollow]

i can ask the owner

[frozen hollow]

nothing changed

[static sail]

Does the room owner have issues pulling out their maker pen?

[frozen hollow]

nope

only me

and the co owners also hane no problems

[static sail]

The room might be too big for your devices.

[frozen hollow]

i thought that at first

but

my specs is better than his too

[static sail]

Whats the room?

[frozen hollow]

KSAmilitary1

the wierd part is it crashed my phone without even being in the map

[static sail]

What's your username? Do you care if I blank your data for the room? It removes your room levels, inventory, etc that you have for the room.

[frozen hollow]

no thats fine

Ahrashwan

it would remove my moderator?

i have makerpen via cv2

[static sail]

Nope, it doesn't remove your role. I just deleted your data. If that doesn't work, ask them to make you co-owner to check if it's your role. Otherwise, reach out to Zendesk to see if they can help.

[frozen hollow]

do i have to restart rr

it crashed when i grabbed the makerpen anyways

so ig im gonna restart it

[frozen hollow]

and who is Zendesk

co owner might be hard to get ngl i dont thing theyd allow it but ill see

[static sail]

Zendesk staff are our Trust & Safety team. They can offer more support. https://recroom.zendesk.com/hc/en-us/requests/new

[frozen hollow]

alr

tysm

[static sail]

I was reading your bug report when it hit me. #nomp. That tag crashes mods and lower roles when they pull out a maker pen. It is one of the hashtags on the room. Have the room owner remove that tag.

[frozen hollow]

ty ty