Steam Version Crashing

[static ember]

when i load up rec room on steam it says "logging into account" then randomly freezes and crashes

[hasty dock]

same

[hasty dock]

have you found a way to fix it or get in the game yet?

[static ember]

unfortunately no

they will probably notice it later and send a fix or something

[hasty dock]

hopefully 😔

[fair patio]

Are you using medal.tv?

[hasty dock]

Yes why?

[fair patio]

Medal might be causing the issue. I use medal too. I was able to get into Rec Room with a pc restart. If that doesn't work, you may need to disable medal to play Rec Room.

[hasty dock]

Ok ill try

it worked why is that happening?

[fair patio]

Our anti cheat software might be flagging it.

[hasty dock]

I need medal 😭🙏

how am i supposed to clip now

[fair patio]

My medal was still running after I restarted my pc. I love medal too.

[hasty dock]

every time I try to run medal after starting rec room it still crashes

😭😭😭