I can’t buy anything with my gift card

[slim wagon]

I redeemed a gift card that I bought for Rec Room and it says that the store is temporarily down, but it’s probably been like this for a while. How am I supposed to spend the credit coins that I got from the gift card now?

[floral quiver]

You don’t.

[slim wagon]

Well what now? I didn’t just spend $10 for nothing.

[slim wagon]

At this point, they’re gonna have to give me my money back

They haven’t even been closed for a couple months or probably one or two I don’t know

[floral quiver]

What do you want me to do about it

No one on discord can help you with this problem

maybe a ticket could help, but it’s a hard maybe.

[simple bear]

Zendesk Ticket

Wanting to submit a ticket request? Submit one through this link!
https://recroom.zendesk.com/hc/en-us/requests/new

Coach

[pure gulch]

From what I know it should be fixed this month but you should check https://rec.net/creator/p/recnetpurchases for any updates on it

[hearty pollen]

allat over 10$

[slim wagon]

Thank you for letting me know

[plucky jackal]

We are in talks with a new payment processor, hopefully we will have an announcement soon.

[slim wagon]

Thanks because I have $15 in my account and I can’t use them lol I hope we get an announcement soon thanks Cookie