#Untaken down room
22 messages · Page 1 of 1 (latest)
Wanting to submit a ticket request? Submit one through this link!
https://recroom.zendesk.com/hc/en-us/requests/new
Tried multiple times
Recroom did not listen
You likely didn't do it correctly then.
Did you get an email response from the ticket?
Me and a couple of people have sent tickets that haven't gotten any response after weeks
You likely didn't set them up correctly then, all tickets get a response.
Make sure to include your actual email in the ticket, that's where you'll get the response.
Attach any evidence to the ticket as well.
I doubt over 4 people all sent it in wrong but who knows 🤷♂️
Spamming tickets won't help at all.
It's been over a week for another issue I've sent a ticket in and I still haven't gotten a response
These were literal months ago
You're definitely not using your correct email then or doing something else incorrectly then.
All tickets get a response.
We always got the automated received response but not the actual reply