Hellooo

[true hearth]

Help me please

[dreamy mirage]

with what?

[true hearth]

My game saying failed to connect To rec net (error code :summer) and I can’t log into the game and i restarted it like 20 times restarted my internet so many times an my internet is good and also can’t log into my rec net on my phone and this is the first time it has happened to me and I been playing rec room a long time

And I have no clue what’s wrong

[near flax]

Common Error Codes

If you are receiving an error code while playing Rec Room, you can look up the most common error code here to learn more about it. https://recroom.zendesk.com/hc/en-us/articles/4420606818839-Common-Error-Codes

If you are still experiencing the same error, please contact us at https://recroom.zendesk.com

-Coach

[true hearth]

I did that and did a zendesk thing

[ocean owl]

Try connecting to Rec Room in 5-10 minutes

[hollow flicker]

I need help with this to

[ocean owl]

What is your Rec Room @ username?

[hollow flicker]

@latanii

Ive tried to login on 3 different platforms

My phone, vr (quest), and PlayStation

[true hearth]

@ocean owl so try to get back on rec In 5 to 10 min

[ocean owl]

Yeah

Should be able to reconnect in 5-10 minutes. Maybe earlier

[true hearth]

Okay I’ll see if I can get back on in 10 minutes

Should I try now

[ocean owl]

Could if you want

[true hearth]

Ok

I’ll let you know if it works or if it dosent

It’s fixed

Thanks