I have made more than one ticket about My account has been locked for 60 days now. I have made more than 5 tickets talking about it, and I'm not getting a reply. What so ever, I only got one for the first one, and when I answered it, I got nothing. After for days, I made another and another and another just to get a reply. I got nothing. Can I please get anyone to look at this? I did look at the spam, and everything. I got nothing, like really nothing, and my account has been gone for 60 days.
#im not getting a reply for my tickets
dense cloud
prime gazelle
Did you check on zendesk or only your emails
long spire
Tickets take 3-5 days to get a response. Wait a week, if no response submit another.
That way it gives the devs time to answer.
If I’m correct they get hundreds a day, so it takes time.
dense cloud
Did you check on zendesk or only your emails
wdym on zendesk
prime gazelle
You can see your previous responses and any replies on zendesk too