Unable to download photos off of RecNet

[blazing meadow]

Every time i click the download button, it just takes me directly to a blue question mark to where the image should be.

Am i missing something 😭

[dim ingot]

Hello @blazing meadow ,

This happens to me too as I saw.
Submit a bug report so the devs could fix this.

Here is the link to submit a bug report:

[fervent valve]

Zendesk Ticket

Wanting to submit a ticket request? Submit one through this link!
https://recroom.zendesk.com/hc/en-us/requests/new

Coach

[crude swallow]

Thanks for creating a post. We are aware of the issue 🙂

[plucky silo]

You can also just hold down the image and download it from there since your in iPhone. just how I do in this video

[crude swallow]

That does work but can result in a lower resolution image. If you use the download button it takes you to the highest resolution image available.

[crude swallow]

This is now fixed!