I'm I banned or something?

[quaint nimbus]

Sometimes it lets me in for 2 days then that's it, it just says couldn't connect to rec net

Oh yeah also my older brother who doesn't play REC room is also can't log into rec net cause of 403 forbidden

[mossy crow]

Re download the game

[gritty galleon]

That does not mean you're banned

[cobalt acorn]

Common Error Codes

If you are receiving an error code while playing Rec Room, you can look up the most common error code here to learn more about it. https://recroom.zendesk.com/hc/en-us/articles/4420606818839-Common-Error-Codes

If you are still experiencing the same error, please contact us at https://recroom.zendesk.com

-Coach

[quaint nimbus]

Didn't work😞

Oh right forgot to mention if I turn off my Wi-Fi then on my phone I can log in

[storm flame]

error code student means that you are running a older version of rec room and you most likely need to update it

[gritty galleon]

You need wifi to play lol

What they said, its saying you dont have required data so that would make sense

Well, failed to download it

@quaint nimbus check for updates

[quaint nimbus]

How do I update it when I just re installed it

See with Internet I can't get into rec net but I can without it on my phone

[storm flame]

I saw a 2nd error code, which was summer. Make sure that your firewall or antivirus isn't blocking connection to rr

[quaint nimbus]

how?

[storm flame]

here's some info on error codes and how to fix them https://recroom.zendesk.com/hc/en-us/articles/4420606818839-Common-Error-Codes#h_01FTFNRXATEMR6FS71SSAMSQBZ

[stark sorrel]

@cursive canopy can you help this man? if he cannot help you make a zendesk ticket. also drop your username if rocko can help you.

[quaint nimbus]

Ok it's 08--Astro--09

[steady dune]

Is this your username or @ name

[quaint nimbus]

@ name

[cursive canopy]

Looks like the issue fixed itself before I was able to get to it. Ping me if you run into it again and I can take a look.