Need help logging in | Rec Room | Page 1

neat delta Jan 31, 2024, 5:21 PM

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Whenever I try to log into my account it says "This account is locked for security reasons" Does anyone know how to fix this? Help is appreciated.

balmy pagoda Jan 31, 2024, 5:25 PM

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neat delta Whenever I try to log into my account it says "This account is locked for securi...

Try reading through this first, if it doesn’t resolve your question make an ticket https://recroom.zendesk.com/hc/en-us/articles/4458229623191--This-account-has-been-locked-out-error

Rec Room Help Center

'This account has been locked out' error

This can happen if too many incorrect login attempts are made in a short period of time. Please try resetting your password, and make sure you have the correct username or email address. The accoun...

neat delta Jan 31, 2024, 5:25 PM

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I've already submitted a ticket they haven't responded

balmy pagoda Jan 31, 2024, 5:28 PM

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neat delta I've already submitted a ticket they haven't responded

If you’ve recently submitted an ticket, you’ll have to wait a day or so.

neat delta Jan 31, 2024, 5:28 PM

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What should I say in the ticket though? All I said was pretty much what I posted RRGasp

balmy pagoda Jan 31, 2024, 5:30 PM

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neat delta What should I say in the ticket though? All I said was pretty much what I posted...

Well if you said that you’re locked out of your account for security reasons and you’ll like to recover your account that should be good enough

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You’ll have to wait for an response from support though so they can further assist you

neat delta Jan 31, 2024, 5:30 PM

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Oh ok thanks a bunch

#Need help logging in