So I had an issue back a while where I was stuck at downloading player data. I also made a ticket but they just said it was an issue and now it's fixed. But I still have the issue. And idk why. I even tried LAN and it didn't worked. Please help
#Xbox still doesn't work
peak urchin
I'm playing on Xbox one x if that helps
I also tried restarting the Xbox and reinstalling the game
Nothing worked
fierce scroll
Mabey try this
foggy spadeBOT
peak urchin
Mabey try this
I already did
fierce scroll
Ok then you'll just have to wait
It could take up to a week before they reviewyou ticket
peak urchin
It could take up to a week before they reviewyou ticket
No I mean they didn't really helped that mucg
Read my comment
fallen apex
So I had an issue back a while where I was stuck at downloading player data. I a...
What have you tried to fix it? Uninstalling and Reinstalling? I saw you already did an ticket but that didn’t help. Possibly try doing this.
Uninstall Rec Room, but don’t reinstall right away. Shut your console off for about a minute and then turn it back on and reinstall the game.
peak urchin
What have you tried to fix it? Uninstalling and Reinstalling? I saw you already ...
Tried that. Didn't worked
But I can try later again
peak urchin
What have you tried to fix it? Uninstalling and Reinstalling? I saw you already ...
I tried a lot like turning stuff on in the Internet settings, reinstalling the game, factory resetting the console and turn off the WiFi for 1 minute and turn it on again
fallen apex
I’m honestly unsure how to help ngl. You will have to communicate with support through Zendesk to try to resolve this issue since I’ve never heard this problem before
peak urchin
I’m honestly unsure how to help ngl. You will have to communicate with support t...
I also tried on my friends console and it worked perfectly for him
Maybe it's bc I have a older console idk
peak urchin
I’m honestly unsure how to help ngl. You will have to communicate with support t...
Also when I stay in the loading screen for too long it says failed code: note
signal dirge
Hey @peak urchin would it be possible for you to try a different network then try launching?
fallen apex
It could be the network honestly
peak urchin
Hey <@1198982027391815693> would it be possible for you to try a different netwo...
I don't think so because we don't have a second router
fallen apex
Have you tried going to recnet and it saids forbidden 403 @peak urchin ?
peak urchin
Have you tried going to recnet and it saids forbidden 403 <@1198982027391815693>...
Nope
It works on other devices
fallen apex
It’s just your Xbox then
peak urchin
Like phone, laptop, VR
peak urchin
It’s just your Xbox then
Yup
signal dirge
That’s really odd, have you tried a different Xbox account?
peak urchin
That’s really odd, have you tried a different Xbox account?
Well I've tried it with a guest account but not with a second account
I can try that later
signal dirge
I can try that later
Could you try that and get back to me later on if that’s alright?
signal dirge
Awesome, thanks!
peak urchin
Could you try that and get back to me later on if that’s alright?
Nope. On a new account it's just stuck in creating new account
signal dirge
Only issue I could think of, would be, 1. Your network is having issues connecting to the server on your Xbox, I will provide a link below on how to reset your WIFI on Xbox.
Or 2. Your Xbox is simply having issues itself and is running into a weird bug only with RecRoom.
Try this first:
- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
- Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait at least 10 seconds. This step resets the power supply. - Plug the console power cable back in.
- Press the Xbox button on your console to turn it on.
Then if that doesn’t work try this:
- Press the Xbox button.
- Move right to the System Tab.
- Scroll down and select Settings.
- Scroll down to Network.
- Select Network Settings.
- Scroll down and select Advanced Settings.
- Scroll down and select Alternate MAC Address.
- Select the Clear button.
- Then restart your console to apply the changes.
peak urchin
Nope didn't worked
signal dirge
And you did both options?
peak urchin
yep
peak urchin
And you did both options?
nothing worked
signal dirge
Only thing I could recommend is reaching out to Xbox support and letting them know what’s happening, also don’t forget to mention that you have already been in contact with RecRoom previously.
peak urchin
Only thing I could recommend is reaching out to Xbox support and letting them kn...
Alr
signal dirge
Feel free to ping me if you need anything else, have a good day!
peak urchin
Feel free to ping me if you need anything else, have a good day!
Just contacted Microsoft and guess what, They dont know why that's happening. But they said that it's probably a bug
signal dirge
Wow, so we’re all kind of lost 😅
signal dirge
But they said it wasn't my Xbox but the game
Getting back in touch with RecRoom by responding to the original ticket is probably your best bet.
peak urchin
Yep