rec room not working

[craggy escarp]

@cedar ruin
I’ve been having trouble with getting into rec room, because every time I open the app on mobile it keeps saying please try again.(Code:Timber) it’s been happening for three months now.

[pure marsh]

Please do not ping Atlas for no reason. Posting here in #1068267053984792687 someone who knows the answer or how to help will come.

[craggy escarp]

Sorry

It’s just that I wanna play, but I can’t and I want to do stuff on rec room.

[pure marsh]

You can check to see if the code timber is on the list of common codes here: https://recroom.zendesk.com/hc/en-us/articles/4420606818839-Common-Error-Codes#:~:text=Disconnect %2F Room Errors - These errors,retrying in a few moments.&text=8707 - An unexpected network error occurred.

[pure marsh]

Here is your solution

[craggy escarp]

I’ve tried everything

[pure marsh]

If that does not work, submit a ticket on zendesk: https://recroom.zendesk.com/hc/en-us/requests/new

[craggy escarp]

Like every single solution just failed

[pure marsh]

Have you submitted a ticket?

[craggy escarp]

I think so

If not I’ll send one

[pure marsh]

Have you ever filled out the ticket from zendesk and gotten an email from rec room's support?

[craggy escarp]

Okay I just sent one