No Token Refund

[fair path]

I bought a custom shirt like 2 month ago and it got deleted by recroom but i didnt get my refund back!!!

[tardy path]

Talk to support

[kind coyote]

Need Assistance?

Check out our Knowledge Base if you need:

-Technical support
-Account management support
-Custom Rooms or Creation tool questions

Support and Knowledge Base: https://recroom.zendesk.com/

-Coach

[fair path]

the support is ignorant, they dont want to give me a refund for the mistake they did, because they are the ones who let this t-shirt be on recroom and when they remove it they got to give the players back their tokens at this point fortnite support is 100 times better than these robots answering my emails.

[tardy path]

If the item is removed of CoC, they usually refund tokens. What did support tell you?

[fair path]

Thats what they Told me: Hi there,

Thanks for writing. If an invention were closed for moderation reasons, the players that purchased it within that week would receive their refunds 3 to 4 days after it was closed since we hold the earnings on inventions for a week in an escrow account.

If you have yet to receive your refund, you have purchased this invention outside of that one-week bracket.

We apologize for the inconvenience. Please be careful when purchasing an invention and ensure they are not violating the CoC to avoid losing tokens.

Cheers,

it's just Ridiculous for a game this big