#I JUST LOST MY AUTHENTICATOR APP AND CANNOT LOG INTO MY NEW PHONE AND REC.NET
22 messages · Page 1 of 1 (latest)
Which authentication app are you using?
Googles Authentication doesn’t require two step verification
@sharp hemlock Are you on iPhone?
If you are go to passwords
In iPhone settings
i am on samsung
also i am using the
"Authenticator" app
but i didn't see any "Log in with google" type of text
rec.net is the main problem because i need to disable and re enable the 2fa
i am terrified of losing my account
i got it to lvl 50
You will have to open a request on Zendesk.
Check out our Knowledge Base if you need:
-Technical support
-Account management support
-Custom Rooms or Creation tool questions
Support and Knowledge Base: https://recroom.zendesk.com/
i've submitted a ticket already
Then you jsut wait on the reply and work with them on it.
If you already submitted a ticket, no need to create a forum
i submitted a ticket after the forum
anyways
i got it disabled and re-enabled again