crashing bug | Rec Room | Page 1

flint skiff Aug 28, 2023, 7:10 PM

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no matter what device i use quest 2 pc my game crashes it is stopping me from having fun on rec room.

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or i accidently clicked alt f4 on RR on pc

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idk

gilded narwhal Aug 28, 2023, 7:26 PM

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Are you able to describe the bug in more detail? When you crash, do you receive any error codes?

flint skiff Aug 28, 2023, 7:26 PM

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no

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on quest my game freezes everything unloads except the map then my screen flashes black i either get sent back to my door or i go to my quest home

gilded narwhal Aug 28, 2023, 7:28 PM

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Are you playing on Oculus Quest 1?

flint skiff Aug 28, 2023, 7:28 PM

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no

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quest 2

gilded narwhal Aug 28, 2023, 7:29 PM

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flint skiff quest 2

Can you try to re-install RecRoom?

flint skiff Aug 28, 2023, 7:29 PM

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i dont feel like hopping on

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vr

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but it happens so much when im with people

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when im alone it will happen barely

gilded narwhal Aug 28, 2023, 7:30 PM

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And this issue only happens on Quest 2, correct?

flint skiff Aug 28, 2023, 7:30 PM

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alot of people are having this issue im assuming aswell

flint skiff Aug 28, 2023, 7:30 PM

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gilded narwhal And this issue only happens on Quest 2, correct?

no it happened on my pc once i probably used alt f4 on accident

gilded narwhal Aug 28, 2023, 7:32 PM

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flint skiff no it happened on my pc once i probably used alt f4 on accident

Okay. When you get on your Q2 next, try to re-install recroom and check for any software updates on your headset. If you've done both of those and you still encounter issues, send in a ticket below.

tardy cradleBOT Aug 28, 2023, 7:32 PM

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Zendesk Ticket

Wanting to submit a ticket request? Submit one through this link!
https://recroom.zendesk.com/hc/en-us/requests/new

flint skiff Aug 28, 2023, 7:32 PM

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thanks

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will try in 30 minutes

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is it fine if i ping you if that doesnt help?

#crashing bug