Code: Note

[lusty ridge]

So I just got my oculus yesterday, and I downloaded Rec Room but I have been stuck in either “loading player data” or “logging into account”. I have restarted my router and it works perfectly fine on my PlayStation I don’t know what the issue is, can anybody help me or give me feedback?

[brisk inlet]

Does https://rec.net work?

[lusty ridge]

Yes, I can see everything and everything is working properly

[brisk inlet]

Can you check if your quest has any software updates?

[lusty ridge]

It says “no update available”

[limber ore]

Is it a new device or used? Have you tried factory resetting it? If it still don't work, then you are going to have to open a request on Zendesk.

[lusty ridge]

It is a new device, and I have already tried to factory reset

They also gave me this to do, I checked my router and Wi-Fi information and it was already 5 GHZ

I might just have to wait it out and it could be fixed