probably an issue with your wifi or something
#whenever I go on rec room it says downloading player data but it stops and dosnt load
west solar
true hill
after you have pressed start or while you are loading in?
onyx mantle
Try restarting your device, router and modem. If that doesn't help, try uninstall/install the game again.
If that still does not work, there is a trick with the Quest 2 that sometimes works. Where you connect to it with your phone, start the game, when stuck on that loading screen, on your phone you disable the Wi-Fi on the Quest 2, and then enable it again. Sometimes that fixes it.
true hill
have you tried using the meta app on your phone that is connected to the Quest 2 and disabled the WiFi, then enabled it again
true hill
If that still does not work, there is a trick with the Quest 2 that sometimes wo...
we both said the exact same thing
onyx mantle
Does it give an error, like code something? Are you sure your username and password are correct?
Try logging into rec.net and try again
stray plinth
Does it give an error, like code something? Are you sure your username and passw...
same things happening to me, i get error code note on quest, and on rec.net i get error code OAuthcallback or sum like that ive reset my headset, my wifi, my rec everything someone help us in need frl
onyx mantle
same things happening to me, i get error code note on quest, and on rec.net i ge...
I'm curious, what do you see when you go to this API request: https://apim.rec.net/accounts/account/1
onyx mantle
Ok, that is what you should see.
stray plinth
i added @calm geyser i saw in another ticket he might be able to help but nothing yet
onyx mantle
Yeah, he is out of town at the moment, won't be back in till mid week.
stray plinth
oh
onyx mantle
Zendesk is your only real option at the moment if restarting everything didn't fix it.
stray plinth
zendesk takes days
onyx mantle
sometimes
west solar
listen to dave he’s REALLY smart and REALLY helpful
onyx mantle
im able to login on console just not quest or rec.net
are they on the same network?
stray plinth
wifi? yes
onyx mantle
like device or ?
yeah, device.
onyx mantle
thats my rec.net page
yeah, that is an Safari issue. If you hit back, you should be logged in and on rec.net.
So, that narrows it down to your Quest. Which might just be them blocking your hardware ID. Again, something that Zendesk should be able to answer.
stray plinth
Maybe quest is down
onyx mantle
Maybe quest is down
It's not, people are on Rec Room on Quest at the moment without issue.
stray plinth
hm well this sucks
onyx mantle
You are not getting an error? Just sitting at the loading screen?
stray plinth
same here
onyx mantle
ok, so you do get note error, that is usually your IP or device being blocked by Rec Room, but the fact other devices are working just fine on the same IP, then it meens device. Do you have a junior account by chance?
Has it ever been logged into the Meta device?
Might be related, as Junior accounts aren't allowed to be on Meta devices. If you have the junior account info, or it is linked to your account, log into rec.net, settings, account force logout all devices or check the Junior accounts tab.
Even stranger.
Has to be a hardware issue then, like they have it restricted or something.