My rec room accounts been hacked | Rec Room | Page 1

fresh sundial Jul 29, 2023, 1:09 AM

#

wow real sad and all but we can't do anything here

wind barn Jul 29, 2023, 1:12 AM

#

I hope rec room helps with this because i have really rare stuff on my account

#

they even put their insta in my description

sharp dew Jul 29, 2023, 1:28 AM

#

It might be gone forever. Remember to put 2FA on ur accounts

wind barn Jul 29, 2023, 1:33 AM

#

I got banned for 3 days in rec center 2 months ago and never logged back in because i dont play rec room til today

verbal folioBOT Jul 29, 2023, 1:33 AM

#

BAN RELATED POST

Hi, @wind barn!
It looks like this post might be about bans.

For all matters ban-related, you can find more info here: https://recroom.zendesk.com/hc/en-us/sections/4419815401239-Appealing-Bans-Other-Restrictions
Rec Room does not discuss bans publicly, nor will anyone on the Rec Room Discord be able to help with ban appeals.

drifting plaza Jul 29, 2023, 3:14 AM

#

The only ones that can assist you with that are on Zendesk. Open a request with them.

midnight dustBOT Jul 29, 2023, 3:14 AM

#

Need Assistance?

Check out our Knowledge Base if you need:

-Technical support
-Account management support
-Custom Rooms or Creation tool questions

Support and Knowledge Base: https://recroom.zendesk.com/

wind barn Jul 29, 2023, 4:16 AM

#

drifting plaza The only ones that can assist you with that are on Zendesk. Open a request with ...

Yeah I did that im just asking the community just incase they might know any other ideas

wind barn Jul 29, 2023, 6:55 AM

#

after a whole day no answer great support team

copper python Jul 29, 2023, 8:05 AM

#

wind barn after a whole day no answer great support team

..you realize you arent the only one sending a ticket?? be patient, it takes them a bit to respond.

drifting plaza Jul 29, 2023, 8:08 AM

#

When you sent the ticket, did you get an email saying that it was received?

wind barn Jul 29, 2023, 11:56 AM

#

I got it back and everything

#

Im just figuring out how they got in is the maybe issue

#

not going to go into great detail but my accounts pretty secure

drifting plaza Jul 29, 2023, 6:54 PM

#

wind barn not going to go into great detail but my accounts pretty secure

Check haveibeenpwned.com and see if the email you have associated with Rec Room has been leaked somehwere.

#

If you had the same or similar password, that could be out there.

wind barn Jul 31, 2023, 3:31 AM

#

I just need my security fixed

slender bolt Jul 31, 2023, 4:53 AM

#

wind barn I hope rec room helps with this because i have really rare stuff on my account

Sad, rec room won’t help, they hate you

#My rec room accounts been hacked