Cant renew or cancel rr+ | Rec Room | Page 1

unkempt ether May 15, 2023, 6:48 PM

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Is your account still getting charged for it?

knotty tundra May 15, 2023, 11:16 PM

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Are you going to that platforms site or app? https://recroom.zendesk.com/hc/en-us/articles/4465028213783-How-do-I-unsubscribe-from-Rec-Room-Plus-

Rec Room Help Center

How do I unsubscribe from Rec Room Plus?

You can cancel Rec Room Plus in the following ways. Keep in mind that you have to cancel it on the platform that you currently have it enabled through.

Index:

In-game
PlayStation
iOS
Steam
Meta ...

knotty tundra May 18, 2023, 9:55 AM

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So, you don't have access to the internet, as every single one of those platforms have a website to handle subscriptions. The link is listed for each section. What platform are you on anyways?

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So, go to the Meta site

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well, that is a different issue

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Do you not have the username/password or something?

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Sounds like you need to go to the Meta site and do a "forgot password".

knotty tundra May 18, 2023, 11:17 AM

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Then you aren't using the same meta account, as it would show the subscription under your profile on the subscription page. There is no transferring of anything as it isn't treated like save file of some local game.

worldly storm May 18, 2023, 11:50 AM

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knotty tundra Then you aren't using the same meta account, as it would show the subscription u...

Dave is the wisest person in this whole server

unkempt ether May 18, 2023, 4:31 PM

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worldly storm Dave is the wisest person in this whole server

Frr

knotty tundra May 18, 2023, 5:49 PM

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Open rec.net and login, click the little gear and check Rec Room +. What does it say for the Subscribed Platform?

knotty tundra May 18, 2023, 7:16 PM

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Have you tried logging in with your Meta account through the website as I have mentioned?

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https://www.meta.com/help/quest/articles/accounts/purchasing-apps/manage-your-app-subscriptions/

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Everything that was on your RR account remains on your RR account no matter what device you are on. So I don't know what you are referring to as far as "transferred". If you are just referring to the RR+, then that would mean it is past the expire/renew date and yes you have to log into the original device to activate it as I have mine through Google and have to log into it once a month to refresh its activation even though it is auto-pay.

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You can cancel it through the meta site and if it wasn't already expired, then you will have to wait till the next renew date to make a new subscription with your new device. If it is already expired and not renewed, then cancel it through the Meta site,

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then renew it on your new device.

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Personally, I recommend doing it through rec.net, as you can get better deals if you do multiple months.

knotty tundra May 18, 2023, 9:10 PM

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There won't be an option to cancel there as you did not arrange it through rec.net. You said it says Oculus. The subscription should show on that meta site or the meta app that you have logged in. I've given you all the help anyone here on Discord can possibly help you with.

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Maybe if you open a request on Zendesk they can help you, but sure they are going to point you in the same direction.

#Cant renew or cancel rr+