#my acc got locked

131 messages · Page 1 of 1 (latest)

edgy cairn
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If you’ve made a ticket then wait for a response

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Wait longer

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According to the article in RecRooms Helo Center it says

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**”This can happen if too many incorrect login attempts are made in a short period of time. Please try resetting your password, and make sure you have the correct username or email address.

The account lock expires after 5 minutes, so please reset your password and ensure you're using the correct username and try again!”**

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If you want

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You can email RecRoom

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And try asking them to put in a email for you

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Since you can’t access it

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They’ll probably ask you to provide a, Country, Region, town

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And then create a new account and give them the @ of it

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Submit a ticket AGAIN and this time wait like two days if they don’t reply dm somebody to help you.

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When submitting the ticket.
Click General Support and your Category will be Login Issues

unborn locustBOT
edgy cairn
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Create the ticket here

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And tell them you have login issues because you didn’t put in a email and if they can put it in for you or if they can help you reset the password for you!

wild frost
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bruh 2016

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👍

edgy cairn
wild frost
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The account from 2016

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and only level 7

silent wyvern
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@wild frost I had this before dont worrry

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There’s a lot of ppl tryna pull accs and your info got messed up on ur acc

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My email and stuff was messed up and I had to tell support after they emailed me back after I told them everything, and they hooked my email back to me account and said to “create a new, strong password”

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If you know any vmods who can help you they can help you, I had a friend who was close to support ask star centurion and he boosted priority on my ticket

edgy cairn
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V Mods can’t help you at all

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VMods are moderation for the park/RecCenter

silent wyvern
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They can help by boosting ticket priority if they ask higher support staff

edgy cairn
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No they can’t

silent wyvern
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My ticket was responded to in 1 day and it was because a creator asked star about it

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🏴‍☠️🏴‍☠️

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I had 2 vmods 1 builder close to staff and a map creator

edgy cairn
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Tickets only take a day

silent wyvern
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Tickets take longer but Ight

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If you were ever locked you’d know what you’d be talking about

edgy cairn
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No they only take a day, on the chance that a dev doesn’t look at it it’s mostly because they’re doing other things

edgy cairn
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I submitted many tickets

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None for account locking tho

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I recently just did one for a room name request

silent wyvern
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Yeah it’s for account

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Yeah that’s easy

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They look into the whole story and what you’ve done before it happened

edgy cairn
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Accounts don’t take long either, a dev responded to me in less than a day

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My alt account was stolen

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And ez

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I got it back

silent wyvern
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It depends how much info you put and if you want to you can ask support team and they can boost priority on a ticket if they ask a dev and the dev is cool with it

edgy cairn
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They’re not going to prioritize you because you asked them to

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That sounds so stupid

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🤦‍♂️

silent wyvern
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Your so stupid

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Talk about stuff you actually know about

regal ferry
silent wyvern
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I’m not a dev

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Ask a dev

edgy cairn
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I thought u said you have experience with this situation

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Go back to your emails

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And send a photo

regal ferry
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thats what i meant

silent wyvern
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They don’t email you that they prioritize you

edgy cairn
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No

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They email you

silent wyvern
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They tell the staff member that asked about the situation that they have

edgy cairn
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The RecRoom support team sends a automated message first and then they get back to you

silent wyvern
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@karmic dune tell this kid abt ticket prioritization and how you and star helped me get my acc unlocked

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🏴‍☠️🏴‍☠️

edgy cairn
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You’re relying on what people say

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Potatoes isn’t even a dev

silent wyvern
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They’re the people that helped me

edgy cairn
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Didn’t you say devs know

silent wyvern
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Your so mad over stuff you don’t know

regal ferry
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what we mean is get a dev to confirm

silent wyvern
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Yes

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If you really want to keep crying ask a dev about it

regal ferry
edgy cairn
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They can’t prioritize you because you asked them to, everybody is equally prioritized

silent wyvern
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DM star centurion or ping him

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Right now

regal ferry
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heres what i mean: if you want us to believe that, send a screenshot of a dev confirming it.

silent wyvern
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I

edgy cairn
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  1. We can’t ping him it’s against the rules.
  2. He’s not going to respond
silent wyvern
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Potatoes did

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  1. Your scared
  2. I’m right
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Ask a support member about tickets

regal ferry
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most likely a dev seen and answered your ticket, and you thought he prioritized it.

edgy cairn
silent wyvern
edgy cairn
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You should read the rules before taking action or saying anything because now you sound dumb

silent wyvern
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You should know what your saying about ticketing and account locks before you say something

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😵

regal ferry
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or does my pc suck at showing members

edgy cairn
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Because I’ve read every rule and have been through most of these experiences

silent wyvern
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I’m leaving thread because both of you are stupid

edgy cairn
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<@&811717539418734602>

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Oooo

silent wyvern
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🦿🦿

edgy cairn
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Somebody being disrespectfulllll

silent wyvern
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🏴‍☠️🏴‍☠️🏴‍☠️

edgy cairn
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and while mods are here please confirm this

regal ferry
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i hope some mod comes and confirms if hes correct as well

silent wyvern
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Confirm about devs being able to prioritize and boosting prioritization on tickets on account locks etc

edgy cairn
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Woww

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I pinged mods and they ain’t even here yet 🤦‍♂️

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@silent wyvern

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They send emails

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Soooo

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🤷‍♂️

silent wyvern
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That’s an automated email after creating a ticket

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That serves zero purpose other than your email was sent

edgy cairn
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This isn’t a automated email

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It might be copy and pasted

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By this one isn’t automated

silent wyvern
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Your actually slow and stupid

edgy cairn
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The ones that are automated are going to ask if any of the articles they provided you are helpful

silent wyvern
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Because no one is on the email yet

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And that’s for you to look at while you wait

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😵

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I really don’t know what your trying to argue

edgy cairn
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Bro where are the mods 💀

regal ferry
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i don't believe anyone is online with active mod

edgy cairn
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Damn

mint hatch
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Guess they left or were removed. Post closed.

edgy cairn
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Post opened

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😏