#server-status

1 messages · Page 1 of 1 (latest)

old furnace
old furnace
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Further fixes have been implemented and VRChat services are slowly coming back online. It may take some time before you are able to connect, as we must slowly "open the gates".

We're continuing to monitor. Thank you for your patience!

https://status.vrchat.com/

old furnace
old furnace
#

We are investigating user reported and self-reported server instability and unresponsiveness.

Users may not be able to log in and in-application functions may fail.

https://status.vrchat.com/

old furnace
#

All services have been re-enabled and the incident has been resolved.

Thanks for your patience!

https://status.vrchat.com/

old furnace
old furnace
#

We've confirmed the issue is fixed and all VRChat services are back at full.

Thanks for your patience!

https://status.vrchat.com/

old furnace
#

Hello all!

We are planning to do some very short maintenance. It should not cause an outage, but will cause your social lists to be out of date for five minutes at most.

There shouldn't be any further detrimental effects, but it is possible that other issues might occur.

This will occur at <t:1661457600:f>, which is <t:1661457600:R>.

old furnace
#

The previously mentioned maintenance is complete!

old furnace
#

We're investigating reports of issues with VRChat services.

A fix has been deployed and we're waiting for services to stabilize.

https://status.vrchat.com/

old furnace
old furnace
#

VRChat services are experiencing issues preventing login and other API interactions. We are investigating.

https://status.vrchat.com/

old furnace
#

Due to ongoing issues at an upstream provider, VRChat services remain degraded. We are working to improve VRChat stability despite these issues.

VRChat may be accessible at this time depending on your location, but service response time may be sluggish.

https://status.vrchat.com/

old furnace
#

Our upstream provider has resolved their issues. Full VRChat service should be restored for all users.

We will work with this provider to ensure this issue does not occur again.

Thank you for your patience!

https://twitter.com/VRChat_Status/status/1573556122107408384

Our upstream provider has resolved their issues. Full VRChat service should be restored for all users.

We will work with this provider to ensure this issue does not occur again.

Thank you for your patience!

old furnace
#

VRChat services are experiencing issues preventing login and other API interactions. We are working to investigate and fix as soon as possible.

https://status.vrchat.com/

#

The issue has been identified as continued complications due to upstream provider issues from the previous incident.

To ensure service stability while a fix is being implemented, VRChat users may experience reduced functionality (ex: friend lists not updating). Login and realtime is OK.

https://status.vrchat.com/

old furnace
#

We are continuing to mitigate issues and bring VRChat services online. Thank you for your patience, we will provide an update when possible.

At this time, logging into VRChat is not possible and related services (SDK, website) may also experience issues.

https://status.vrchat.com/

old furnace
#

VRChat services are coming back online. Login should be possible, although some features like friend lists may be degraded.

https://status.vrchat.com/

#

Sidenote: If you are constantly reloading your home world after logging in, close VRChat and open it again. While VRChat is starting up, click "Cancel" on the login circle prompt before it disappears. Then, log back in.

This seems to occur for users that have Steam accounts linked to their VRChat account, and use Steam authentication to log in.

old furnace
#

All issues have been resolved. If you still have problems, please follow these steps: While VRChat is starting up, click "Cancel" on the login circle prompt before it disappears then log in.

Thanks for your patience. We will work to prevent these types of issues in the future.

https://status.vrchat.com/

old furnace
old furnace
old furnace
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We have confirmed that the issue was due to momentary upstream provider downtime. The issue has passed.

https://status.vrchat.com/

old furnace
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Some server maintenance will be happening <t:1664823600:R>! (<t:1664823600:f>) This maintenance will affect the VRChat API.

If things go well, you won't notice a thing!

If something goes wrong, however, it could result in degraded service. We'll keep an eye on things and let you know if we trip over the power cable.

old furnace
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VRChat will be undergoing maintenance on Tuesday, October 11th.

Start: <t:1665507600:F>
End: <t:1665536400:F>

During this time, we will be deploying changes to improve VRChat service responsiveness and scaling up several parts of our service.

We do not expect any issues. However, if any problems occur, it will affect VRChat friend lists and online status.

Thank you!

old furnace
#

VRChat will be undergoing maintenance on Tuesday, October 18th. This maintenance was originally planned for yesterday, but wasn't able to start.

Start: <t:1666112400:F>
End: <t:1666141200:F>

During this time, we will be deploying changes to improve VRChat service responsiveness and scaling up several parts of our service.

We do not expect any issues. However, if any problems occur, it will affect VRChat friend lists and online status.

Thank you!

old furnace
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VRChat is currently under maintenance, as previously noted in this channel.

The maintenance window has been extended by 4 hours.

Start: <t:1666112400:F>
End: <t:1666155600:F> <- Updated

We are deploying changes to improve VRChat service responsiveness and are scaling up several parts of our service.

We do not expect any issues. However, if any problems occur, it will affect VRChat friend lists and online status.

Thank you!

old furnace
#

The aforementioned maintenance has completed successfully.

We observed some slower than average API response times, but otherwise no issues occurred. Yay!

waxen mural
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VRChat is now undergoing unplanned maintenance.

We're seeing some small lingering issues after the maintenance period that occurred yesterday, and are working with external providers to resolve these issues. We'll keep you updated as maintenance progresses and if any new issues arise, as well as when it's complete.

Thanks!

waxen mural
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The maintenance has been completed successfully, the small issues are resolved, and everything is working normally again. Thanks all!

old furnace
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VRChat will be momentarily undergoing some unplanned maintenance!

After this maintenance, your friend list may be slightly out of date (online status, locations, status, etc) until you restart VRChat.

We don't expect any other service degradation.

Thank you!

old furnace
#

Unplanned maintenance complete!

old furnace
#

VRChat will be undergoing a short period of maintenance soon!

Start: <t:1666702800:F>
End: <t:1666717200:F>

We don't expect any issues from this maintenance and it should pass without users noticing. If something does occur, we expect the downtime to last a few minutes.

old furnace
waxen mural
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We are seeing reports of VRChat users not being able to see other users when joining instances. This issue only appears to affect users who have just experienced a daylight saving time adjustment.

We expect that this issue will resolve itself in five minutes, after which affected users should be able to rejoin their current instance to see people again.

old furnace
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Once again, we are seeing reports of VRChat users not being able to see other users when joining instances. This issue only appears to affect users who have just experienced a daylight saving time adjustment.

This issue will be resolved after all users affected have passed the Daylight Savings switch, after which affected users should be able to rejoin their current instance to see people again.

Apologies for the confusion!

old furnace
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We're seeing reports of disconnections and users not being able to connect to VRChat.

We are investigating.

https://status.vrchat.com/

old furnace
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Performance issues were identified.

To reduce load on the VRChat API, the API is no longer delivering Player Moderations or non-WS Friends lists to users.

We are investigating the root cause, and then will slowly re-enable these endpoints.

https://status.vrchat.com/

#

Player Moderations and Friend lists have been re-enabled.

We're observing service health to ensure stability.

It should be possible to reconnect to VRChat at this time.

https://status.vrchat.com/

#

The previously reported incident has been resolved, although we are still observing to ensure service health.

Thank you for your patience!

https://status.vrchat.com/

ruby cape
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Hello everyone.

Some of you may be noticing connectivity issues, resulting in timeouts or excessive lag. It appears that US West is having some technical issues, which are being worked on.

In the meantime, US East is fine at this time. Feel free to swap to East for awhile!

As always, thank you for bearing with us. Updates always available at

https://status.vrchat.com/

old furnace
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Hello all!

We're planning to do some maintenance for VRChat.

It will occur on/at <t:1668535200:F>.

This maintenance will last two hours. If any problems occur, it will primarily affect friend locations.

We don't expect any problems, but if something crops up, this is why!

old furnace
#

Hello!

We've just detected a short loss of VRChat services. It seems the incident resolved itself within a few seconds, so we will not be updating the status site.

However, we are aware of the incident and are investigating to prevent further issues.

Thank you!

old furnace
#

Hello all!

This is an announcement of planned maintenance for VRChat.

It will occur between <t:1669118400:F> and <t:1669147200:F>.

We don't expect any problems, but if something happens, it will result in a momentary disconnection event for a subset of users.

old furnace
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We're seeing reports of disconnections and users not being able to connect to VRChat.

We are investigating.

https://status.vrchat.com/

old furnace
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The issue was identified as a service failure at an upstream provider. We are working with them to bring services back online.

https://status.vrchat.com/

old furnace
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Our upstream provider continues to work to resolve the issues causing our current service outage.

https://status.vrchat.com/

old furnace
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Our upstream provider continues to work to resolve the issues causing our current service outage. We are supporting them as they need it.

We'll post updates approximately every 30 minutes or more often if the status changes.

https://status.vrchat.com/

ruby cape
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Our upstream provider continues to work to resolve the issues causing our current service outage. We are supporting them as they need it.

We'll post updates as able, or if the status changes.

https://status.vrchat.com/

Here, have a taco. 🌮

old furnace
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We're observing normal levels of authentication and logins. It appears our upstream provider has resolved the issues causing our service outage.

It should be possible to log into VRChat once again. We're keeping an eye on service health.

https://status.vrchat.com/

old furnace
#

Hello all!

This is an announcement of planned maintenance for VRChat.

Start: <t:1669896000:F> which is <t:1669896000:R>
End: <t:1669924800:F> which is <t:1669924800:R>

We don't expect any problems, but if something happens, we'll let you know.

old furnace
#

Hello all!

This is an announcement of impending unplanned maintenance for VRChat.

Start: <t:1670353200:F> which is <t:1670353200:R>
End: <t:1670356800:F> which is <t:1670356800:R>

We expect a few minor issues: your friends list may break, and friends may show up as online after they log off during the maintenance window.

Thank you!

old furnace
#

Hello all!

This is an announcement of planned maintenance for VRChat.

Start: <t:1670835600:F> which is <t:1670835600:R>
End: <t:1670846400:F> which is <t:1670846400:R>

There will be a short outage during this window of a few minutes where users will be unable to join or create rooms in the US East region, but existing rooms should be unaffected. In the unlikely case that issues occur, users may need to rejoin if they are in existing instances, and cannot see anyone joining after them.

old furnace
#

Hello all!

This is an announcement of unplanned maintenance for VRChat.

This maintenance is starting now.
End: Approximately 8 hours from now. ~ <t:1670487600:f>, which is <t:1670487600:R>

During this time, we may experience outages of VRChat services. If this occurs, we will manage and inform users about ongoing downtime in the usual way.

old furnace
#

Hello all!

This is an announcement of imminent maintenance for VRChat.

Start: <t:1670533200:F> which is <t:1670533200:R>
End: <t:1670540400:F> which is <t:1670540400:R>

There will be a short period of time during this window where users will experience the inability to switch instances, switch avatars, use the website, or do most VRChat-related activities other than stay in the same instance. This is expected.

Thank you!

old furnace
#

We're receiving reports of long connection times and inability to connect to VRChat services.

However, this is not a VRChat issue! All of our services are working fine, but we do see an unusual dip in player count.

Our best guess is that some routing infrastructure, likely located in the United States, has some issues. We also see major providers (ISPs, mostly) reporting issues.

If you're running into these issues, you can bypass the problem by joining or creating an instance hosted on VRChat's European or Japanese servers.

Update: This issue appears to have resolved itself as of <t:1670912400:R>.

old furnace
#

Hello all!

This is an announcement of a short maintenance window for VRChat.

Start: <t:1671181200:f> which is <t:1671181200:R>
End: Immediate

This maintenance will not be noticed by most users. However, users that are in instances that have existed for a very long time (days) will be disconnected from that instance and then put into a new one. We expect this to impact about 1500 users at most.

old furnace
#

Hello all!

We've just observed a spike of disconnections to our US West region. Approximately 10,000 users were affected. It seems affected users were able to log back in immediately.

There doesn't seem to be any further ongoing issues, but we'll keep an eye on things to ensure there's no further problems. Our best guess is that this was a momentary networking issue at the data center where those services are hosted.

Thank you!

old furnace
#

Hello all!

We're seeing that the US West region appears to be having some issues. Other regions (EU, USE, JP) seem to be fine. Please swap to those regions.

We're working on this issue!

#

Hello all!

If you remain in the instance you're currently in, you should be fine.

We're continuing to investigate this issue. Thank you!

#

Hello all!

We have taken action to resolve the issues and you should be able to log into VRChat to USW regions.

Thanks for your patience, New Years always has to have tech issues... 😄

Have a happy new year!! vrcTupCheers vrcLove

#

Hello! We're not out of the woods yet.

We're continuing to investigate this issue. Initial attempts to resolve the issue have partially mitigated the problems, but not entirely.

We're working with our upstream providers to resolve this problem.

Thank you for your patience!

Edit: This issue has been resolved!

old furnace
#

This is an announcement of a maintenance window for VRChat.

Start: <t:1674640800:F>
End: <t:1674646200:F>

Affected Services: Real-time networking services
Expected Disruption: Server timeouts, longer instance join times

old furnace
#

This is an announcement of two maintenance windows for VRChat.

Window 1
Affected Regions: Europe
Start: <t:1674723600:F>
End: <t:1674734400:F>

Window 2
Affected Regions: USEast, USWest
Start: <t:1674734400:F>
End: <t:1674748800:F>

Affected Services: Region-specific real-time networking services
Expected Disruption: Server timeouts, longer instance join times when in instances hosted in those regions

The previous maintenance window only affected the JP region.

old furnace
#

Hello!

We're observing a large number of disconnects. We have already tracked down the cause and are deploying a fix currently.

https://status.vrchat.com/

#

Fix deployed. We are observing for further issues.

It should be possible to log back into VRChat at this time.

https://status.vrchat.com/

#

Recovery issues have been identified as issues with an upstream provider.

We have contacted the provider and are waiting on their fix.

https://status.vrchat.com/

old furnace
#

Our upstream provider has responded and is working on the issue.

VRChat is currently inaccessible to many users. You may not be able to log in.

We appreciate your patience as we wait on a fix!

https://status.vrchat.com/

old furnace
#

Our upstream provider has informed us that they have implemented a fix and expect a return to normal behavior over the next 15 minutes.

We are seeing successful logins once again, but are keeping an eye on recovery.

https://status.vrchat.com/

old furnace
#

We are seeing continued favorable behavior and are calling this incident All Clear.

Users should be able to log into VRChat without issue.

Thank you for being so patient!

old furnace
#

We are observing slightly higher levels of server timeouts and disconnections. We're investigating, but VRChat services are operating as normal. User count is recovering as I type this.

It is possible that this dip is due to Steam Tuesdays (steam does maintenance on Tuesdays and may time out people that authenticate using Steam) or potentially due to network infrastructure issues unrelated to VRChat infrastructure.

We'll provide further updates if the situation worsens, but it looks like we're probably fine!

old furnace
old furnace
#

The issue seems to have been a network routing issue out of our control, as we're seeing other services having been affected as well. We're continuing to observe.

#

The incident has been resolved. We are investigating the cause.

old furnace
#

We are observing continued behavior that indicates server issues. We are continuing to investigate.

old furnace
#

The issue has been identified and mitigations have been put in place. We are continuing to observe, but we do not expect further issues.

Thank you!

old furnace
old furnace
#

A fix for the previously mentioned issue was deployed, and we have observed continuous behavior that indicates the fix was effective.

This incident is now closed!

https://status.vrchat.com/

old furnace
old furnace
#

Hello!

The aforementioned issue has been resolved.

Thanks for your patience!

old furnace
#

We're observing a spike in successful user connections, and are observing to ensure stability.

https://status.vrchat.com/

#

The cause was determined to be an upstream provider's temporary failure in service. The issue has been resolved.

old furnace
#

Hello!

About 15 minutes ago, we experienced a dip in player connections. That issue was resolved quickly and users should be able to connect once more.

old furnace
#

An upstream provider for VRChat is having issues within the North American region. This was the cause of the earlier issues.

Users in that region may be affected by disconnects and timeouts more frequently than usual.

https://status.vrchat.com/

old furnace
#

Disconnection and timeout rates have returned to normal levels.

This incident has been resolved.

old furnace
#

This is an announcement of a maintenance window for VRChat.

Affected Regions: Europe
Start: <t:1678870800:F>
End: <t:1678881600:F>

Affected Services: Region-specific real-time networking services
Expected Disruptions: Server timeouts

old furnace
#

This is an announcement of two regional maintenance windows for VRChat.

Window 1
Affected Regions: US West
Start: <t:1679385600:F>
End: <t:1679418000:F>

Window 2
Affected Regions: Japan
Start: <t:1679385600:F>
End: <t:1679396400:F>

Affected Services: Region-specific real-time networking services
Expected Disruptions: Server timeouts

polar pumice
#

Hey all!

We're currently seeing some issues connecting to the US East region, but other regions appear to be fine. For the time being, please swap to those regions while we're investigating issues with our upstream providers.

Thanks for your patience!

bleak dragon
#

This issue has been resolved, US East is once again functioning normally!

old furnace
#

Steam logins are having problems and have been having problems for the past ~20 hours. This results in failed logins and odd error messages when logging in.

This issue does not appear to be related to or caused by VRChat services.

Users affected by this issue can bypass the problem by logging in using a VRChat account instead of a Steam account.

https://status.vrchat.com/

old furnace
#

We are observing a partial outage of some systems related to our social networking systems.

Users may experience issues with their friends and social lists being inaccurate or not updating.

https://status.vrchat.com/

old furnace
old furnace
#

We are observing server instability that may result in a temporary outage.

We are working on mitigations.

https://status.vrchat.com/

old furnace
old furnace
#

We are observing higher-than-normal disconnection rates in the EU region and are investigating.

https://status.vrchat.com/

old furnace
#

The issue has been identified as upstream networking issues through a major European networking hub. We are observing and expect the issues to pass within a few hours.

https://status.vrchat.com/

old furnace
old furnace
#

We are observing upstream provider issues with the US West and East regions which may result in timeouts when switching instances.

https://status.vrchat.com/

old furnace
#

We've implemented a workaround that mitigates the previously reported issue. To fully account for the upstream issues, we will need to release a client update, which will be done early next week.

https://status.vrchat.com/

old furnace
waxen mural
old furnace
#

The previously reported issue has cleared up! You should now be able to log into VRChat again.

https://status.vrchat.com/

waxen mural
#

We're investigating an issue with an upstream provider that is causing connection issues for those in the Americas: https://status.vrchat.com

waxen mural
#

We've been able to work on identifying and solving the issue, and service has been restored.

https://status.vrchat.com/

old furnace
#

We're aware of and are investigating issues with social systems on VRChat that are leading to incorrect and outdated information, such as locations or status, being displayed in friends lists.

https://status.vrchat.com/

ruby valve
#

The previously reported issues with social systems have been identified and a fix has been deployed. Your friends list may still show incorrect and outdated information until you restart VRChat.

https://status.vrchat.com/

ruby valve
#

We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

https://status.vrchat.com/

ruby valve
#

The previously reported performance and stability issues have been identified and a fix has been rolled out. As a result of this outage, your friends list may show incorrect and outdated information until you restart VRChat.

https://status.vrchat.com/

ruby valve
#

We're observing upstream provider network connectivity issues with our realtime servers located in US East which may result in timeouts and degraded performance across instances hosted in this region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/

ruby valve
#

While we're still investigating the root cause of the previously mentioned network connectivity issues with our upstream provider, we're no longer seeing degraded performance or timeouts happening and the US East region is once again functioning normally.

https://status.vrchat.com/

ruby valve
#

We're aware of upstream provider issues causing the VRChat client to fail with "Failed to authenticate with realtime servers." during startup or switching regions. We've just deployed a server-side fix that should allow allow you to successfully authenticate and connect with realtime servers now.

https://status.vrchat.com/

ruby valve
#

The previously reported upstream provider issues have cleared up and the rate of successful authentications with realtime servers have returned back to normal again.

https://status.vrchat.com/

ruby valve
#

We're aware of upstream provider issues affecting the network performance and connection stability on some of our realtime servers in the EU region, resulting in increased loading times and random timeouts. Other regions appear to be unaffected and you may want to open new instances in a different region while we're working with our provider on investigating and solving this issue.

https://status.vrchat.com/

ruby valve
#

The previously mentioned network performance and stability issues have been fixed and servers in the EU region are no longer showing signs of packet loss, high latency, random timeouts or increased loading times.
Solving this incident has taken our upstream provider a lot longer than anticipated due to the complex nature of this issue and priority usually being focused on trying to analyze and understand the root cause of such issues in order to prevent them from happening again in the future.

https://status.vrchat.com/

ruby valve
#

We're aware of upstream provider issues affecting the network performance and connection stability of some of our realtime servers located in US-West. Servers in other regions appear to be unaffected and you may want to open instances in a different region while we're working with our upstream provider on investigating and solving this.

https://status.vrchat.com/

ruby valve
#

The previously mentioned issues, caused by a third party network service provider, have been resolved. Performance and stability of the affected realtime servers have been restored and you shouldn't see random timeouts or high latency anymore.

https://status.vrchat.com/

old furnace
#

For a short period of time, users were unable to make purchases in VRChat via the Steam Store. This issue has been resolved.

ruby valve
#

We're aware of upstream provider issues affecting network connectivity and stability of our realtime servers located in the US-West region. Other regions appear to be unaffected and you may want to open instances in a different region while we're working with our upstream provider on investigating and solving this issue.

https://status.vrchat.com/

ruby valve
#

Our upstream provider has implemented a workaround for the network issues caused by a major telecommunications provider. You should no longer see impaired connectivity or stability when connecting to instances located in the US-West region.

https://status.vrchat.com/

old furnace
old furnace
#

We're continuing to investigate the issue and implement mitigations. We'll keep you updated.

https://status.vrchat.com/

old furnace
#

Our implemented mitigations and fixes are showing favorable results, and we are loosening safety limits on services over time to bring everything online.

Again, thank you for your patience.

old furnace
#

Although some fixes are ongoing, services are now stable enough to log in. Our DevOps team has called all-clear.

Thank you for being so patient.

unborn onyx
#

VRChat's API is currently experiencing issues and may not be accessible. We are investigating.

https://status.vrchat.com/

old furnace
#

Our investigation has revealed that the issues are tied to an upstream third-party partner who provides critical services for VRChat.

A ticket has been opened and they are investigating.

https://status.vrchat.com/

old furnace
old furnace
#

Mitigations have been implemented, and we are observing services to ensure ongoing stability.

https://status.vrchat.com/

old furnace
#

We've identified issues with an upstream provider causing slow or unresponsive services. We are investigating mitigations.

If you leave the instance you are in right now, you will not be able to load into the new instance. ||It's SAO rules, you can't log out!||

We'll keep you up to date.

https://status.vrchat.com/

old furnace
#

We continue to investigate and work with our providers to bring services back online.

We understand that VRChat on New Years is a special time and place for many people, and we have our team online working on the problem as quickly as possible. We appreciate your patience!

old furnace
#

We continue to investigate and implement mitigations and fixes to bring services online. We appreciate your continued patience.

old furnace
#

We have identified a potential cause of the issue and are making changes to mitigate the problem. We'll keep you up to date.

old furnace
#

Although we are not calling all-clear yet, it seems that logging into VRChat and changing instances/avatars is currently functional.

We're continuing to observe, but you should be able to log in and use VRChat now.

Thank you for your patience. Happy New Years!

old furnace
#

We're calling this incident all-clear. Thank you for your patience, and have a wonderful 2024!

ruby valve
#

We're aware of upstream provider issues affecting network connectivity of our realtime servers located in the US-West region. Other regions appear to be unaffected and you may want to open instances in a different region while we're working with our upstream provider on investigating and solving this issue.

https://status.vrchat.com/

ruby valve
#

The upstream provider in question has fully restored network connectivity and all servers are reachable again. You should no longer see impaired network connectivity when connecting to instances located in the US-West region.

https://status.vrchat.com/

old furnace
#

We're aware of and are actively correcting an issue preventing users from being able to connect to VRChat properly.

#

The aforementioned issue has been resolved.

old furnace
#

We've identified issues with VRChat systems that are leading to out-of-date social information (location, status) and other problems. We are investigating.

https://status.vrchat.com/

old furnace
#

Mitigations have been put into place. We are still investigating the cause, but our services have recovered.

https://status.vrchat.com/

old furnace
#

We've observed an outage in Meta services that has affected VRChat sign-in with Meta accounts. This aligns with a reported outage from Meta.

Since this is an outage with their services, there's not much we can do except wait patiently! It seems things are currently clearing up.

If you create a VRChat account, this outage will not affect you.

bleak dragon
#

Hey everyone!

At <t:1712167200:t> (or <t:1712167200:R>) we will be testing a server-side setting that might potentially cause issues for some users.

Thank you!

bleak dragon
#

We're aware of and are investigating issues with social systems on VRChat that are leading to incorrect and outdated information, such as locations or status, being displayed in friends lists.

https://status.vrchat.com/

bleak dragon
#

The above issue has been resolved.

hollow mirage
#

This is an announcement of a maintenance window for VRChat.

Affected Regions: All
Start: <t:1714032000:F>
End: <t:1714046400:f>
Affected Services: Real-time networking services
Expected Disruptions: Joining instances will not be possible for each region for up to 2 minutes during the maintenance period

hollow mirage
#

Hey everyone!

At <t:1713895200:F> we will be testing a server-side setting that might potentially cause issues for some users. Thank you!

old furnace
#

Issues with an upstream provider have required that we temporarily pause Creator Economy purchases for unscheduled maintenance.

This means you won't be able to purchase products from creators. Existing purchases should work just fine.

EDIT: Some users attempted to make a purchase, received an error, and still had credits deducted. We apologize for this inconvenience and we will restore your balance. No support ticket is needed. We have a list of all affected accounts and are working through them. Funds will be restored before transactions resume.

unborn onyx
#

Good news!
Creator Economy purchases were re-enabled <t:1713938400:R>. You can visit the "Marketplace" tab in VRChat to explore worlds and group stores.
Thank you for your patience, and thank you for supporting creators in VRChat!

ruby valve
#

We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

https://status.vrchat.com/

ruby valve
#

The previously reported performance and stability issues have been identified and a fix has been rolled out. As a result of this outage, your friends list may show incorrect and outdated information until you restart VRChat.

https://status.vrchat.com/

ruby valve
#

It seems VRCat has been up to some mischief and has stolen the featured worlds list! As a result, featured worlds are currently not showing up in the worlds menu. Our team is tracking down the sneaky feline and working on a fix to bring featured worlds, quick menu banners, and help articles back to their rightful places.

ruby valve
#

We’ve tracked down VRCat and recovered the stolen featured worlds list! vrcat Featured worlds, quick menu banners, and help articles are all back in their rightful places and showing up correctly in the client again.

Thanks for your patience and happy exploring!

old furnace
#

Hi all, it seems Steam just had a small bloop of an outage. Anyone that signs in using Steam accounts may be affected with messages like "invalid ticket" or similar.

Steam seems to be recovering, so this is mostly a FYI. Have a good weekend, and stay hydrated! LanHydrate

hollow mirage
#

This is an announcement of a maintenance window for VRChat.

**Affected Regions: **EU
Start: <t:1716969600:F>
**End: **<t:1716987600:F>
**Affected Services: **Real-time networking services
**Expected Disruptions: **Expect timeouts during this time period.

#

This is an announcement of a maintenance window for VRChat.

Affected Regions: JP
**Start: **<t:1717052400:F>
End: <t:1717066800:F>
Affected Services: Real-time networking services
**Expected Disruptions: **Expect timeouts during this time period.

Affected Regions: US West & US East
Start: <t:1717056000:F>
End: <t:1717077600:F>
Affected Services: Real-time networking services
**Expected Disruptions: **Expect timeouts during this time period.

ruby cape
#

Hey. 😄

We're investigating potential issues with an upstream provider which might be affecting logins on Quest devices everyone. At this time, it only appears to be affecting Quest devices specifically.

We'll update as things unfold. ratlurk

EDIT: Things seem to be returning steadily now. If you were unable to log in within the last 20 minutes, please try again now. If it still gets stuck or gives an error, wait about 2-3 minutes and try again. vrcRat

old furnace
#

VRChat API services are currently experiencing issues. This will result in blank avatar lists, world lists, missing images, failures to log in, and failures to change worlds.

We are investigating.

#

The issue has been identified as a failure with an upstream provider. We are working with the provider to bring services back online.

#

A fix has been implemented, and services are coming back online.

Some services, such as friend lists, are still offline to ensure service stability and will come online when we are confident we are completely stable.

old furnace
#

The previous incident has been resolved and friend lists are operational once more. Thanks for your patience!

bleak dragon
#

We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

If you're experiencing issues with friends not appearing online, avatar switching issues, or other problems, that's probably why right now. We're investigating.

bleak dragon
#

The incident appears to have been caused by an upstream provider and has been resolved at this time. We are continuing to monitor the situation!

hollow mirage
#

This is an announcement of a maintenance window for VRChat.

Affected Region: JP
Start: <t:1721199600:F>
End: <t:1721210400:F>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

Affected Region: US East
Start: <t:1721203200:F>
End: <t:1721217600:F>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

old furnace
#

Investigating - VRChat is currently experiencing issues that may cause problems with logging in or using VRChat.

#

Monitoring - The issue has been identified and a fix has been deployed. Services should be coming back online.

#

Resolved - This incident has been resolved.

hollow mirage
#

Investigating - VRChat is aware of an issue where instance moderations (such as kicks) are leading to an "unusual client behavior" disconnect reason.

hollow mirage
#

Resolved - This incident has been resolved.

hollow mirage
#

This is an announcement of a maintenance window for VRChat.

Affected Region: JP
Start: <t:1724828400:F>
End: <t:1724839200:F>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

Affected Region: EU & US East
Start: <t:1724832000:F>
End: <t:1724846400:F>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

Affected Region: US West
Start: <t:1724918400:F>
End: <t:1724940000:F>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

hollow mirage
#

This is an announcement of a maintenance window for VRChat.
Affected Region: JP
Start: <t:1724914800:F>
End: <t:1724925600:F>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

polar pumice
#

VRChat API Services recently experienced issues, resulting in black screens and connection timeouts preventing users from logging in. This incident appears to have been resolved, and VRChat is operational once again. Thanks for your patience!

bleak dragon
#

We are aware of an issue preventing users from logging in to VRChat. We've identified the issue and are working on a fix.

bleak dragon
#

This incident has been resolved. We'll continue to monitor the situation, however.

hollow mirage
#

This is an announcement of a maintenance window for VRChat.

Affected Region: JP
Start: <t:1726642800:f>
End: <t:1726653600:f>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

Affected Region: EU & US East
Start: <t:1726646400:f>
End: <t:1726660800:f>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

Affected Region: US West
Start: <t:1726732800:f>
End: <t:1726754400:f>
Affected Services: Real-time networking services
Expected Disruptions: One or more disconnects in instances on affected regions during the window

old furnace
#

Monitoring - We have identified an issue with upstream providers that is affecting VRChat services. Although these issues appear to have been resolved, we continue to monitor the situation.

https://status.vrchat.com

old furnace
#

Resolved - We are not seeing any further issues on our or any other affected services. Incident has been resolved.

ruby valve
#

We're aware of upstream provider issues affecting stability of VRChat. While services appear to be slowly recovering, you may have to re-authenticate with VRChat after services have been fully restored.

https://status.vrchat.com/

ruby valve
#

Our upstream provider has fully restored operation of services and the previously reported stability issues have been fixed. As a result of this incident, your VRChat client may not function normally as expected until you restart and re-authenticate. Sorry for the inconvenience!

https://status.vrchat.com/

old furnace
#

We are observing many disconnections specific to the Japanese regional servers. These appear to be related to realtime networking services from upstream providers.

We are investigating.

https://status.vrchat.com

old furnace
#

We're observing signs of stabilization from our upstream provider.

We have contacted our provider. All VRChat services in all regions should be usable at this time.

https://status.vrchat.com/

old furnace
#

The issues have been tracked down to a maintenance period of one of our upstream providers. This maintenance is expected to end by 22:00 UTC.

https://status.vrchat.com/

ruby valve
#

We're observing upstream provider network connectivity issues with our realtime servers in Japan which may result in timeouts and degraded performance across instances hosted in this region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/

ruby valve
#

Our upstream provider has resolved the issue and we're no longer seeing degraded network performance on our realtime servers. We'll keep closely monitoring network performance for a little longer to ensure things remain stable.

https://status.vrchat.com/

ruby valve
#

We're observing upstream provider network connectivity issues with our realtime servers in Europe which may result in timeouts and degraded performance across instances hosted in this region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/

ruby valve
#

The previously mentioned upstream provider issues have been resolved and we're no longer seeing timeouts or degraded performance.

https://status.vrchat.com/

bleak dragon
#

It appears that an issue with an upstream provider is causing instability issues. We're investigating. During this time, you may not be able to access VRChat via the client or the website.

https://status.vrchat.com/

bleak dragon
#

The aforementioned issues have been resolved. We'll continue to monitor the upstream provider in question for instability.

https://status.vrchat.com/

ruby valve
#

We're aware of connectivity issues affecting users primarily in Western Canada and parts of the Northwestern United States due to maintenance at an upstream provider. This maintenance is scheduled until 22:00 UTC, and we're closely monitoring the situation until then.

https://status.vrchat.com/

ruby valve
#

Our upstream provider has completed their scheduled maintenance, and we have confirmed that connectivity from Western Canada and Northwestern United States is now fully restored.

https://status.vrchat.com/

ruby valve
#

We're aware of and are monitoring performance and stability issues of our API systems caused by an upstream provider performing maintenance at this time.

https://status.vrchat.com/

ruby valve
#

We've rolled out a change that addressed the stability and performance issues caused by the maintenance and are seeing services fully recover. We haven't gotten an all-clear from our upstream provider yet so we're keeping a close eye on things at this time.

https://status.vrchat.com/

ruby valve
#

We're continuing to see performance and stability degradation across our API systems caused by the upstream provider performing maintenance.

https://status.vrchat.com/

ruby valve
#

Our upstream provider has finished performing maintenance across their infrastructure and we've applied changes to quickly get things back online and stable again.

https://status.vrchat.com/

glad forge
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in EU and US-EAST.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/

hollow mirage
#

Upstream provider network connectivity issues have cleared up within instances hosted in the EU and US-EAST.

Thank you for your patience!

https://status.vrchat.com/

ruby valve
#

This is an announcement of a maintenance window for VRChat.

Affected Region: ALL
Start: <t:1742313600:F>
End: <t:1742328000:F>
Affected Services: API & Website
Expected Disruptions: Due to an infrastructure migration, users will lose their session and have to re-login again once the maintenance is complete. Users will be unable to switch avatars and join new instances during this window.
We expect the total downtime to be less than 30 minutes.

hollow mirage
#

🚫 VRChat is currently unavailable / offline 🚫 - The current performance and stability issues with our API systems are due to an upstream provider performing maintenance at this time. We're working with them to get things up and running as soon as possible.

Please monitor #server-status and https://status.vrchat.com/ for updates. We'll keep everyone posted as things become stable again.

hollow mirage
#

RESOLVED - Our upstream provider has finished maintenance. We also ran our scheduled Mar 18 maintenance at the same time!

Please restart VRChat / log back in to make sure it's working properly.

https://status.vrchat.com/

hollow mirage
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in US-EAST.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/

hollow mirage
#

**UPDATE - **We're additionally observing network connectivity issues with our realtime servers across instances hosted in EU.

Our upstream provider is continuing to investigate this issue.

https://status.vrchat.com/

hollow mirage
#

**UPDATE - ** Our upstream provider is currently performing maintenance across our real-time networking infrastructure in an attempt to address the aforementioned connectivity issues.

As a result of this maintenance being performed, you may see short interruptions in connectivity to any US-WEST, US-EAST, and EU instances.

https://status.vrchat.com/

hollow mirage
#

**UPDATE - **We are undergoing maintenance for US-WEST, US-EAST, and EU regions. Users may experience disconnects during this time when connected to these regions.

https://status.vrchat.com/

hollow mirage
#

**RESOLVED - ** Maintenance on US-WEST, US-EAST and EU servers is now complete.

https://status.vrchat.com/

hollow mirage
#

This is an announcement of a maintenance window for VRChat.

Start: <t:1743696000:F>
End: <t:1743699600:F>
Affected Services: API
Expected Disruptions: Invites, friend requests, avatar changes and other activities may be unavailable for a short time during the window

hollow mirage
summer sandal
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bleak dragon
summer sandal
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bleak dragon
old furnace
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ruby valve
#

We have worked around the issues with our upstream provider, bringing VRChat services back online. Users should now be able to log in and join instances again. We are currently scaling up our services carefully and will enable functionality (Friends) as we become more confident with service stability.

https://status.vrchat.com/incidents/jsv0xj6rztl3

old furnace
summer sandal
ruby valve
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the EU region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/8kwd5rlsn0yl

ruby valve
bleak dragon
#

Heads up!

From <t:1751990400:f> to <t:1752019200:f> our servers will be undergoing maintenance.

While we do not expect any downtime, users might notice slightly elevated API latency and random errors during this period.

bleak dragon
#

Maintenance has concluded!

As a note, there will be another maintenance period next week from <t:1752595200:f> to <t:1752624000:f>.

woeful quail
woeful quail
hollow mirage
hollow mirage
ruby valve
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/k173g6sdd11h

ruby valve
#

Our upstream provider is still working on analyzing the root cause and implementing a workaround for the network connectivity issues impacting our realtime servers in the US West region.

Other regions are unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/k173g6sdd11h

ruby valve
hollow mirage
old furnace
#

We are investigating issues that are being observed with the VRChat US East servers.

Please move to other regions while we work on this issue.

https://status.vrchat.com/

ruby valve
ruby valve
#

It appears that the fix rolled out by our upstream provider was not sufficient to cover the issues affecting our realtime servers in the US East region.

Other regions appear to be unaffected at this time. For the time being you may temporarily want to choose a different region during instance creation while our upstream provider is continuing to work on a final solution to address the networking issues.

https://status.vrchat.com/incidents/2dp3xm86jzbp

summer sandal
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/vrcn516y16cm

summer sandal
summer sandal
summer sandal
summer sandal
old furnace
old furnace
summer sandal
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/l5r8j4nzdrms

summer sandal
summer sandal
summer sandal
summer sandal
summer sandal
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/n0m9yctq711f

summer sandal
summer sandal
old furnace
#

We have identified the issue as global issues with Steam login. We are monitoring Steam's status messaging.

This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

https://status.vrchat.com/incidents/t2z3rc88zlsb?u=56jyfq0yrn6k

summer sandal
hollow mirage
summer sandal
summer sandal
summer sandal
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/51gyytdwbt7t

summer sandal
hollow mirage
#

UPDATE: API Maintenance for today has been CANCELED.

glad forge
#

We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region.

Other regions appear to be unaffected by this issue, for the time being you may temporarily want to choose a different region during instance creation while we're investigating this incident with our provider.

https://status.vrchat.com/incidents/9b41lvb5583h

glad forge
summer sandal
#

We're currently seeing issues with Steam login. We are monitoring Steam's status messaging.

This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

https://status.vrchat.com/incidents/h30xy8yc9wy0

summer sandal
summer sandal
#

We're seeing issues with Steam login and Steam related services. We are monitoring Steam's status messaging.

This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

https://status.vrchat.com/incidents/ptbd0150gnw0

summer sandal
bleak dragon
#

alert Heads up! alert

On <t:1761148812:F> we will be performing some significant server maintenance.

Around this time, VRChat might experience a full service outage. During this time, you probably will not be able to connect to VRChat (or, at the very least, experience degraded performance).

glad forge
#

We're aware of login issues caused by service interruptions at multiple upstream providers which appears to be a large-scale event affecting various other services.

glad forge
glad forge
glad forge
glad forge
#

We're continuing to work on bringing VRChat API services back online as soon as possible. At this time we were able to bring parts of our API services up in a limited capacity, while leaving heavier services, such as friends lists, offline for now.

https://status.vrchat.com/incidents/njf7ml10kq11

glad forge
#

We're continuing our work to bring VRChat API services back online and so far managed to manually add additional compute services capacity to our API cluster to reduce overall response latency and error rate. Once we manage to bring sufficient headroom capacity online, we'll work on re-enabling friends lists and avatar lists endpoints.

https://status.vrchat.com/incidents/njf7ml10kq11

glad forge
#

We're making progress in adding more compute capacity to bring our API services back online and thus re-enabled friends lists and avatar lists endpoints now. Your friends list may still show incorrect and outdated information until you restart VRChat.

https://status.vrchat.com/incidents/njf7ml10kq11

glad forge
hollow mirage
hollow mirage
hollow mirage
hollow mirage
hollow mirage
summer sandal
summer sandal
hollow mirage
summer sandal
summer sandal
summer sandal
old furnace
old furnace
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hollow mirage
old furnace
hollow mirage
hollow mirage
hollow mirage
summer sandal
old furnace
summer sandal
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old furnace
glad forge
#

We're currently working with our upstream provider to roll out corrective measures to improve the overall stability of our realtime servers in the US-West region. These configuration updates may cause brief interruptions while they're being applied.

https://status.vrchat.com/incidents/13tt206976hh

glad forge
hollow mirage
#

Hello all!

There will be a scheduled Economy-related maintenance from <t:1768935600:F> to <t:1768950000:F> .
During this time credit purchases, refunds, and payouts will be disabled.

The window may end earlier than scheduled once all work is completed.

summer sandal
summer sandal
summer sandal
summer sandal
hollow mirage
polar pumice
hollow mirage
summer sandal
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old furnace
old furnace
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hollow mirage
bleak dragon
#

Over the last hour or so we were experiencing a degradation across our services due to an issue with an upstream provider, however those have been resolved!

You should see services returning to normal at this time.

cursive mason
cursive mason
#

Correction, maintenance will start at 11:00 UTC.

hollow mirage
hollow mirage
cursive mason
summer sandal
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#

@VRChat_Status tweeted this at December 09, 2020 at 04:59AM: http://twitter.com/VRChat_Status/status/1336656729686290434

A brief server issue has resulted in some users seeing a false ban message when using VRChat. The issue causing this has been corrected, and we're taking measures to ensure this sort of thing doesn't happen in the future. Your patience and understanding is much appreciated.

nova cedarBOT
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#

@VRChat_Status tweeted this at February 09, 2021 at 06:59PM: http://twitter.com/VRChat_Status/status/1359336040314458113

Please be aware that VRChat will be doing maintenance to the realtime networking servers in about 5 hours, at 1AM PST/9AM UTC. While we're expecting minimal disruption, instances that are open for an extended time during the maintenance period may be automatically closed. Thanks!

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@VRChat_Status tweeted this at February 26, 2021 at 09:19PM: http://twitter.com/VRChat_Status/status/1365531889885306883

We're currently investigating reports of problems with connecting to VRChat services, which will prevent connection to VRChat, use of the social menu, and connecting to new instances. We appreciate your patience while we address these issues.

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@VRChat_Status tweeted this at March 06, 2021 at 05:29PM: http://twitter.com/VRChat_Status/status/1368373192583122944

VRChat is experiencing server issues and we are working to fix ASAP. We are preserving instances and ongoing sessions by temporarily reducing friends list functionality. We're aware of how much this impacts VRChat, and are working to return full functionality as soon as we can.

nova cedarBOT
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@VRChat_Status tweeted this at March 06, 2021 at 09:40PM: http://twitter.com/VRChat_Status/status/1368436278027423746

As of approximately 40 minutes ago, we removed the temporary reduction of friends list functionality. Players should be able to access these #VRChat features with no issue. Regardless, we're continuing to observe service state.

Thank you for your continued patience!

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old furnace
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We're catching issues early and deploying some of the mitigations we implemented last weekend. In particular, your friends list will display information that may be out of date or incorrect.

As noted previously, Discord and Steam Rich Presence as well as vrchat.com invite links should still work fine.

The status page has been updated accordingly. toot

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old furnace
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We have deployed changes to our server infrastructure that should hopefully remove the need for further mitigations!

As such, we have removed all active load mitigations and are observing performance.

old furnace
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We're currently investigating reports of users having issues authenticating with VRChat services.

Stay up to date with our status page: https://status.vrchat.com/

old furnace
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We had a previous incident today that was resolved, but then ran into other issues that turned into server instability within the last 15 minutes. We just now deployed changes to fix the issue once again, and services should be stabilizing.

Apologies for the interruptions!

old furnace
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Those changes have finally rolled through, and our services have stabilized. You should be good to log in to VRChat once again. Apologies for the interruptions, and thank you for your continued patience!

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@here We've finalized the deployment of our fixes, and our services have stabilized. You should be good to log in to VRChat once again.

Apologies for the interruptions, and thank you for your continued patience!

(Oops, forgot to ping. 🙃 )

old furnace
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We are investigating reports of failures to authenticate with VRChat services, as well as an outage of our social and friend list systems.

Stay up to date with our status page: https://status.vrchat.com/

old furnace
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The issues with VRChat authentication and social/friend list systems have been resolved.

The cause of the friend list issue was tracked down to a client bug. A workaround was implemented on the server side. A patch will be released later to fully resolve the client bug.

old furnace
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Hello all!

As noted on our status page: https://status.vrchat.com/

We're currently experiencing issues with our North America-based realtime-networking services. We are investigating!

old furnace
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Hi all!

As noted on our status page: https://status.vrchat.com/

We're currently experiencing some issues with our API. This may result in issues with logging in, changing instances, changing avatars, and social features.

We know the cause and are investigating solutions. Thanks!

old furnace
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Hi all!

As noted on our status page: https://status.vrchat.com/

The VRChat API is experiencing some outages and may not respond properly to requests. This may result in issues with logging in, changing instances, changing avatars, and social features.

We know the cause and are investigating solutions. Thanks!

Refer to the status page for further updates.

waxen mural
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Hey everyone!

Over the last hour or so, VRChat has been experiencing connection problems for the US-West region due to issues with an upstream provider. We've been working to get the problem resolved quickly and are seeing systems return to normal now. Thanks!

old furnace
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Hi everyone!

As you may (or may not) know, Facebook's servers are having issues. In particular, some changes they've made to their DNS have taken down the majority of their services. This may affect your ability to use your Oculus (including Quest) devices, let alone using them with VRChat! This doesn't seem to affect users using Oculus devices with Steam.

Unfortunately, there isn't anything we can do about this. Apologies! We'll keep an eye on their status for you.

old furnace
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Hi again!

As of 22:28 UTC, Facebook's network has reconnected to the global Internet and DNS is working again. It will take some time for caching to expire and for everything to reconnect.

In less technical terms, it appears Facebook has rolled out a fix but it will take some time for that fix to "take." Before that happens, you'll still experience issues connecting to VRChat using Oculus services! To reiterate, this is not a VRChat issue and we cannot assist you with these problems! Sorry!

If you're curious about what happened, Cloudflare has a pretty good article they're live-updating here: https://blog.cloudflare.com/october-2021-facebook-outage/

old furnace
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As noted: https://status.vrchat.com/

VRChat is currently experiencing some issues with our servers. This may result in difficulties logging in, accessing user/world/avatar data, uploading content, and many other features.

We're investigating!

old furnace
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The previously reported downtime has been resolved! Looks like we're all clear.

Thanks for your patience.

waxen mural
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https://status.vrchat.com/

VRChat is again experiencing some issues with our servers. This may result in difficulties logging in, accessing user/world/avatar data, uploading content, and many other features.

While VRChat should be accessible again at this point, we are continuing investigation into the overall cause of these issues.

waxen mural
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After extended monitoring, the previous issue appears to be resolved.

Thanks again for your patience!

old furnace
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Hi all! It seems Steam's having some trouble: https://steamstat.us

This will affect logging in with Steam and potentially with even launching VRChat via the Steam platform.

Unfortunately, there's not much we can do except wait! We'll keep you up to date.

old furnace
waxen mural
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https://status.vrchat.com/

Hey everyone! VRChat's European realtime servers are currently unavailable due to a datacenter-wide network outage.

Other regions are unaffected and can be used as an alternative for the time being, just select them when creating a new instance.

We'll update again when the issue appears to be resolved. Thanks!

waxen mural
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Hello again!

At this point we've seen a full recovery of the European servers, and there shouldn't be any more connectivity issues. In the case of issues persisting, please restart VRChat to reauthenticate with realtime servers.

old furnace
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Hi hi!

We are aware of intermittent connectivity issues to our European realtime servers causing packet loss and timeouts for users in European VRChat instances.

Other regions remain available as fallback for affected users. Different regions can be selected during instance creation.

You can check the latest status, as always, at https://status.vrchat.com/

old furnace
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Regarding the previous issues with the EU region: We're still observing stability of affected servers but have seen full recovery so far. In case of issues still persisting, you may restart VRChat to reauthenticate with realtime servers.

There will be no further updates on this particular issue unless it worsens. Thank you!

You can check the latest status, as always, at https://status.vrchat.com/

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I jinxed it, sorry!

Unfortunately, intermittent connectivity issues are still affecting our European real-time servers, causing packet loss and timeouts for users in European VRChat instances. Other regions remain available as fallback for affected users. Different regions can be selected during instance creation.

You can check the latest status, as always, at https://status.vrchat.com/

old furnace
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VRChat is experiencing instability due to an upstream provider under DDoS attack. This may affect one or more regions and may result in sudden disconnects or inability to connect to VRChat services.

You can check the latest status, as always, at https://status.vrchat.com/

waxen mural
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Hello all!

This is a short announcement to let you know that in roughly ten minutes, the US East region will go into maintenance. We expect this to take 1-2 hours. Instances will still be able to be created, but may experience unusual behavior or disconnects. We'll post here again when maintenance is over.

Thanks!

old furnace
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The previously mentioned maintenance is complete!

There will be some further maintenance for other regions. We'll announce the time ranges for that work within the next few hours.

old furnace
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Hello all!

From <t:1638871200> to <t:1638885600> we will be performing work on VRChat servers, which may cause unusual behavior or disconnects to occur. You should still be able to create new instances during that time.

If this information changes, we will make additional posts. Thank you!

old furnace
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A correction was made. The previous time given was incorrect. Please check again!

This maintenance will occur at <t:1638871200>, which is <t:1638871200:R>.

The maintenance will end at <t:1638885600>, which is <t:1638885600:R>.

During this maintenance, all regions except for US East will be affected. Despite this, the effects of the maintenance should be minor, and at worst will amount to users being disconnected once or twice.

Thank you for your patience!

old furnace
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Hello all!

Due to ongoing issues with Amazon-related web services, VRChat may be experiencing ongoing server issues. These issues may manifest in a variety of ways, mostly related to your social list, world list, downloading avatars/worlds, and more.

Notably: This won't just affect us, it'll affect a significant proportion of online services overall.

We'll try to keep you up to date.

old furnace
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We're observing recovered services from our upstream provider, and issues (if any existed) should be resolved now. We're keeping an eye on things.

Thanks!

old furnace
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Stability of our search systems are being affected by problems at one of our upstream providers. This will impact systems such as world and user search, world rows, and social systems. We are investigating.

https://status.vrchat.com/

old furnace
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Our upstream provider recovered within a few minutes, as did our systems. This incident is now resolved.

We are investigating the cause of this issue to help mitigate further occurrences.

https://status.vrchat.com/

old furnace
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Hello all!

From <t:1641369600> to <t:1641391200> we will be performing work on VRChat servers. This work may cause unusual behavior or disconnects to occur. We expect users to experience one or two disconnects during this time if they are in an instance at the time of maintenance.

This will affect the USW, JP, and EU regions. You should still be able to create new instances during that time.

If this information changes, we'll let you know. Thank you!

old furnace
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An upstream provider is experiencing performance issues that may cause users on the west coast of the United States to experience connection issues and problems downloading VRChat content. We'll continue to monitor and update you as the situation changes.

https://status.vrchat.com/

old furnace
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The issue at the upstream provider appears to have resolved, and we're no longer observing resultant VRChat issues.

https://status.vrchat.com/

old furnace
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We are observing issues at an upstream provider that may cause problems for VRChat users. These issues will appear as timeouts and network connectivity issues.

We're investigating mitigations and monitoring the situation.

https://status.vrchat.com

old furnace
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Our upstream providers appear to have resolved the problem, and VRChat should no longer be affected.

https://status.vrchat.com/

old furnace
old furnace
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Hello everyone!

We are planning on performing some server maintenance between <t:1649926800:F> and <t:1649948400:F>.

Downtime or service degradation is not expected, although it is possible it may still occur.

https://status.vrchat.com/

bleak dragon
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Hello all,

Maintenance is taking a bit longer than anticipated. It will likely be another hour before the servers are stable. We'll keep you posted as the situation evolves.

https://status.vrchat.com/

bleak dragon
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Good news! Maintenance is finishing up, and things should now be returning to normal. It looks like an hour was a bit of an exaggeration!

As a note, your friends list might be inaccurate until you restart VRChat. Once you do so, though, you should be good to go. Sorry for the inconvenience!

https://status.vrchat.com/

old furnace
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Hi everyone!

We're about to deploy some remediation fixes for the outage on the 14th.

This should not cause downtime, since our upstream provider has addressed the issue that affected us last time. However, there will be a short blip of time (about a minute or two long) where your social lists will be blank or out of date. This will self-heal after that minute or two.

This deploy should occur at <t:1650402000>, which is <t:1650402000:R>.

old furnace
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Hi everyone!

Turns out that we're continuing to see the same issue from the upstream provider. We're reverting back to our previous state. Give us a few minutes.

Apologies for the downtime!

old furnace
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Another update. We've implemented our work-around and VRChat should be usable again. Sorry about that!

We're monitoring things to ensure that the fires are smothered, and are working with our upstream provider to investigate.

waxen mural
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Hey all!

We will soon be making some server improvements that involve user sessions. In the case that issues arise from these changes, they will likely be visible in the form of users being logged out unintentionally. While we expect an entirely smooth rollout, there is more potential than usual for disruption so we wanted to post a notice ahead of time just in case.

We'll update again when the changes have been made. Thanks!

waxen mural
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The previously mentioned changes have been deployed smoothly and everything is looking stable!

waxen mural
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Hello everyone,

We're aware of and are working on server issues that are affecting various functions of the VRChat application, including logging in. The issues will be resolved as soon as possible and we'll update when we have more info for you. Thanks!

old furnace
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Hi everyone!

After implementing some mitigations, we're observing improved stability and are slowly bringing all functionality back online. We're keeping an eye on things!

Thank you for your patience!

old furnace
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Hi everyone! One last post, hopefully.

Server issues appear to have cleared up. We're continuing to observe and are investigating what caused the downtime.

We apologize for the issues, and thank you for your patience!

waxen mural
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Hey all,

The issues from earlier have been investigated and we'll be performing some server maintenance soon to address the cause. This maintenance could result in a temporary disruption, but we'll do what we can to keep things working smoothly. The maintenance will be starting around this time: <t:1652515200:f>

We'll post a short message when it begins, and another when it's complete. Thank you!

waxen mural
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The maintenance mentioned before is starting now! We'll update one more time once it's complete.

waxen mural
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Ok, hopefully the last post for real now. We've completed maintenance successfully and everything looks to be in order. Thanks again everyone!

old furnace
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Hi everyone!

We are observing a large drop in VRChat users online, however our internal services are operating as normal.

We're also observing other services experiencing issues, so our current assumption is that an upstream provider is having issues.

We will continue to monitor!

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Hello again!

Cloudflare is reporting widespread issues with their services and/or network. https://www.cloudflarestatus.com

This directly affects many services that use Cloudflare-- like VRChat!

We'll continue to monitor and provide updates.

old furnace
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One more time!

The upstream provider (Cloudflare, in this case) is reporting all-clear, and we are seeing behavior that reflects that.

This issue has been resolved! VRChat should be accessible once again.

Thanks for your patience.