#Pc keeps restarting randomly/ Games keep force shutting down

1 messages · Page 1 of 1 (latest)

ionic meteor
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Hi, I'm new to having a pc, its been around a month, but I am noticing problems lately, such as my pc restarting randomly, even when nothing is demanding the pc, Fornite/World of Warcraft had graphical issues, had to turn of ray tracing, I'm not too sure whats happening, is anyone able to assist me please, I have the 5070

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ionic meteor
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just did a pc health scan check, and this is the result

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does this mean its a software issue?

vestal plumeBOT
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In order to understand your problem/issue further, we would like you to provide additional specs of your PC/Laptop. Please provide the following specs:

  • Laptop Model (If you are using a laptop)
  • CPU Model
  • Motherboard Model
  • RAM Model & Speed (Please tell us if you have enabled XMP or using custom timings)
  • GPU Model
  • SSD/HDD Model & Capacity (Specify where is Windows installed to)
  • PSU Model & Capacity (Not applicable for laptop)
  • Windows Version (Please also state the Windows version as well, such as 23H2 or 24H2, etc.)
  • Monitor model, resolution, refresh rate and cable used (HDMI or DisplayPort)
  • Apps & games you are trying to run (Please also specify where you get your games from like Steam/Battle.net/Xbox Game pass)

In addition to the following specs, we would like you to answer the following questions:

  • Have you reinstalled the Nvidia Drivers by removing them with DDU and reinstalling them by downloading the drivers manually and installing them?
  • Have you made any changes to your PC/Laptop in the past few days (such as software/hardware install)?
  • Have you encountered any error codes/bluescreens/graphical glitches when encountering the problem? Describe steps to reproduce the problem. Please send a photo/screenshot/video of the problem here as well.
onyx orbit
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also do not use any third party "pc health scan" tools

onyx orbit
ionic meteor
onyx orbit
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You haven't provided full system specs yet (especially the power supply0

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In the meantime:

vestal plumeBOT
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Please update your drivers as soon as possible to minimize the potential of issues cropping up.

  • Blackout/instability/undetected issues- If the PCIe slot used by the GPU is set to PCIe 5.0/auto try forcing the slot to PCIe 4.0 in the motherboard BIOS. If a PCIe riser is being used, temporarily remove the PCIe riser and try the GPU directly in the PCIe slot
  • Stuck in a PCIe mode e.g. PCIe 1.1 (Poor performance/Shown in GPU-Z) - Try changing ASPM/PEG-ASPM i.e. set to L0 and/or try setting Native ASPM to OS Controlled in the motherboard BIOS.
  • Poor performance & lower than average clock speeds - Disable NVIDIA App auto-tuning. If you are using MSI Afterburner, please disable "Unlock voltage control", "Unlock voltage monitoring" and "Force constant voltage" in the settings menu, reset/reinstall MSI Afterburner and restart your computer.
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Note that this is a copy of the contents of the latest GeForce Game Ready Driver's open issues list in the GeForce Forums. Some delay in updating may occur.

Open Issues

  • Changing state of "Display GPU Activity Icon in Notification Area" does not take effect until PC is rebooted [4995658]
  • Forza Horizon 5 lights flicker at night time 5038335
  • [RTX 50 series] Red Dead Redemption 2 crashes shortly after starting a game in DX12 mode. No issue in Vulkan mode [5137042]
  • [RTX 50 series] Display may show black screen when selecting DLDSR resolution [5144768]
  • [RTX 50 series] Starfield may disaplay dithering/banding artifacts while in the menu screen [5121715]
  • [RTX 50 series] NVIDIA Control Panel setting "Perform scaling on" missing "GPU" option when connected to a monitor in DSC mode [5156168]
  • [RTX 50 series] Cyberpunk 2077 will crash when using Photo Mode to take a screenshot with path tracing enabled [5076545]
  • [RTX 50 series] Colors may appear slightly saturated in games when in game-resolution is below native resolution of monitor and display scaling is set to 100% [5158681]
  • [RTX 50 series] Varjo Aero VR headset may fail to establish connection [5117518]
  • [RTX 50 series] Slightly higher DPC latency may be observed on some system configurations [5168553]
  • On certain PC configurations, vertical sync interrupt may get missed which may result in intermittent micro-stutters [5171856]
  • [RTX 50 series] UBISoft Connect client may incorrectly be detected triggering lower power state by GPU / lower performance in games [5183470]
  • [Cyberpunk 2077/Half-Life 2 RTX] PC may bugcheck with error 0xd1 when playing game while using DLSS Frame Gen + G-SYNC [5144337]
  • Please note: When using certain 3rd party performance overlays alongside DLSS Frame Generation, crashes can occur.
ionic meteor
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and i am using hdmi 1

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**3XS - RMe Series RM750e 750 Watt 80 PLUS GOLD Certified V2 ATX 3.0

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this is the power supply

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To answer your questions, I havent reinstalled by ddu yet, but i have uninstalled and reinstalled normally, I had a look at the steps, and I don't feel comfortable by doing it myself as i don't have knowledge in pcs, this is all new to me,

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I havent made any changes to my pc no

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I had received error codes, sadly have no images, i sent the video of the graphic problems

plain sage
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Bios kinda old, could be 9000 series stability issues/ram/etc

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(Not actually as old as the date shows, is from December, but could still be worth updating)

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But maybe don’t update bios if you’re uncomfortable

ionic meteor
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and reinstalled windows and reset pc completely

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got a 1st error after reset

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The "Unknown" driver (C:\WINDOWS\system32\drivers\nvhda64v.sys) appears to have caused a system crash.

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I'm on the latest bios now

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honest raptor
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Are you using HDMI audio or audio from the monitor/TV?

ionic meteor
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I'ts just random blue screens from random errors. Did several scans of pc and its all fine, just not too sure whats going on

honest raptor
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Resolution and Hz?

honest raptor
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The audio quality from the motherboard is better than the GPU

warm parcel
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@ionic meteor press windows+x and open event viewer than go to application logs next time your game crashes

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And then send a screenshot and ping me