#nvcuda64.dll are crashing game

1 messages · Page 1 of 1 (latest)

gaunt hazel
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Faulting application name: StarRail.exe, version: 2019.4.34.17047, time stamp: 0x679364ef
Faulting module name: nvcuda64.dll, version: 32.0.15.7270, time stamp: 0x67c62b56
Exception code: 0xc0000005
Fault offset: 0x00000000001a95e4
Faulting process id: 0x5188
Faulting application start time: 0x1DB9720EC2EC191
Faulting application path: D:\My Games\Star Rail Games\StarRail.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_138dcebfe5992a47\nvcuda64.dll
Report Id: 7761d0e6-9466-4447-b4f8-45ac123bb31c
Faulting package full name:
Faulting package-relative application ID:

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I had tried reinstall the graphic driver clean install and reinstall the game

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none work

chrome scaffoldBOT
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In order to understand your problem/issue further, we would like you to provide additional specs of your PC/Laptop. Please provide the following specs:

  • Laptop Model (If you are using a laptop)
  • CPU Model
  • Motherboard Model
  • RAM Model & Speed (Please tell us if you have enabled XMP or using custom timings)
  • GPU Model
  • SSD/HDD Model & Capacity (Specify where is Windows installed to)
  • PSU Model & Capacity (Not applicable for laptop)
  • Windows Version (Please also state the Windows version as well, such as 23H2 or 24H2, etc.)
  • Monitor model, resolution, refresh rate and cable used (HDMI or DisplayPort)
  • Apps & games you are trying to run (Please also specify where you get your games from like Steam/Battle.net/Xbox Game pass)

In addition to the following specs, we would like you to answer the following questions:

  • Have you reinstalled the Nvidia Drivers by removing them with DDU and reinstalling them by downloading the drivers manually and installing them?
  • Have you made any changes to your PC/Laptop in the past few days (such as software/hardware install)?
  • Have you encountered any error codes/bluescreens/graphical glitches when encountering the problem? Describe steps to reproduce the problem. Please send a photo/screenshot/video of the problem here as well.
gaunt hazel
# chrome scaffold

Asus Tuf gaming F15
CPU 11th Gen Intel(R) Core(TM) i7-11800H
AsusTek Computer Inc.
16GB Ram
Nvidia geforce rtx 3050 laptop gpu
ssd
24H2 26100.3476
every need cuda game

  • Yes I REINSTALLED 3x times by ddu and reinstalling still same
  • No
  • No
sour acorn
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Have you tried an older driver?

gaunt hazel
sour acorn
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Hmm that's odd even with DDU

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You might want to reinstall Windows at this point

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Its either windows being buggy, or the GPU is starting to fail

gaunt hazel
gaunt hazel
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it say gpu is starting to fail too

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laptop gpu are failing this is my first time seeing