#Audio issue after 5080 Installed

1 messages · Page 1 of 1 (latest)

unborn inlet
hardy wolf
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Yes I’m on 572.60

unborn inlet
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Otherwise, revert back to driver 566.x

hardy wolf
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Hotfix didn’t work and It’s not letting me revert to 566

unborn inlet
native thistleBOT
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If you have any issues with your graphics card after updating the Nvidia drivers, please perform the following:

  • Remove the existing Nvidia driver by running Display Driver Uninstaller (DDU) here: (AutoDDU can be told to use a custom driver link, or you can use the manual version located here.). For a utility to automate DDU as much as possible follow this guide.
  • You can download drivers from the official site below. (You will need to specify your GPU and operating system.) On a laptop, both iGPU and dGPU drivers should be installed for full functionality and performance.

NVIDIA
AMD
Intel

  • Ensure that your WiFi/Ethernet/Internet is turned off or disconnected before installation of the driver (Running the .exe file) to prevent Windows Update from overriding the driver installation.
  • Disconnect all other monitors (except one main monitor) and all unnecessary USB devices before driver installation to prevent device conflicts or black screens.
  • During driver installation, please select the Custom option when prompted and ensure that Peform a clean installation is checked/ticked before proceeding with the installation.
  • Please restart your computer after the driver installation is completed.
hardy wolf
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I was able to rollback but now I’m sitting on a black screen

native thistleBOT
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Never use the rollback option in Device Manager; this will break the drivers and any apps that rely on it. You'll end up needing to DDU for real anyway, so you did double the work.

unborn inlet
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if you are having black screen, do this

native thistleBOT
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If you encounter a black screen after driver installation and cannot boot into Windows desktop, do the following:

  1. Restart the computer. Hold down the SHIFT key on your keyboard before clicking "Restart" in the power options menu in Start. It should make Windows Recovery pop up. Start your computer in Safe Mode.

If you don't know how to enter safe mode, follow the following steps:
a. A "Choose an Option" screen should pop up, select Troubleshoot > Advanced Options > Startup Settings > Restart.
b. After the computer restarts, a list of options should appear. Select 4 or F4 to start the computer in Safe Mode. The computer should restart in Safe Mode now.

  1. Once in Safe Mode, press the Windows Key and X at the same time. This will make a list of options show up.
  2. Select Device Manager and then a window will pop up. Select "Display adapters", and your graphics card name will show up.
  3. Go into Properties of the graphics card and click on "Drivers" tab. Click "Disable Device".
  4. Restart your computer, and it should work normally, but the resolution will be either: at a very low resolution, or: same resolution, but everything is very laggy, and it tears.
  5. Uninstall the NVIDIA driver from Windows Settings > Apps > Installed Apps, Control Panel > Programs > Programs and Features, or use DDU to remove the driver. Then, go to the NVIDIA website and download the driver for your graphics card (if you intend to use an older version, use driver version 566.36 or older, which was released before the RTX 50 series and DLSS 4 updates.).
hardy wolf
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How do I install 566.36 if it’s not for 5080. I keep getting an error that it’s not compatible with my device

unborn inlet
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Also, why are you using DP for speakers? Monitor speakers are crappy to start with

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just plug your headphone/speaker directly to the motherboard

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The audio from the GPU sucks (seriously)

hardy wolf
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well, they are actually plugged into my motherboard, just got my wording mixed up

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in the 3.5mm jack

unborn inlet
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so your issue is the motherboard isn't it?

hardy wolf
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but i cant seem to get any type of audio to work. ive tried two different speakers and a sound bar and nada

unborn inlet
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not the GPU?

hardy wolf
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im having to assume now

unborn inlet
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as you are plugged to the motherboard?

hardy wolf
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i only started having the issue when i installed the 5080 so first thought was that.

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and yeah

unborn inlet
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What is your audio setup?

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How are you plugging your speaker to?

hardy wolf
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they are plugged in to the rear speaker output

unborn inlet
hardy wolf
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motherboard

unborn inlet
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Please state it clearly as you have never stated your problems clearly and it's hard to help you

unborn inlet
# hardy wolf motherboard
  1. Have you installed the motherboard audio drivers?
  2. Have you checked with Windows Audio service is working?
  3. Have you checked if HD audio is turned on in the BIOS?
hardy wolf
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yes

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ive done all 3

unborn inlet
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Double check your default device

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is it set to realtek audio

hardy wolf
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yes

unborn inlet
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Do you have a DAC around to test?

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and have you tried the front ports as well?

hardy wolf
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whats a DAC by chance

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and yes ive tried front ports

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no luck

unborn inlet
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So it's either a windows issue or a motherboard issue at this point

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nothing to do with your GPU

hardy wolf
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okay, i apologize