#pc crashes a ton need HELP

1 messages · Page 1 of 1 (latest)

shell mural
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i was told to run y crunch and this is what showed.

not sure what this means but how do i fix it

crash.png
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i went from 2x32gb ram to 2x24gb today and it still happens

violet glen
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No CPU model name

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That's pretty important. Do you know what CPU you have?

median mauveBOT
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In order to understand your problem/issue further, we would like you to provide additional specs of your PC/Laptop. Please provide the following specs:

  • Laptop Model (If you are using a laptop)
  • CPU Model
  • Motherboard Model
  • RAM Model & Speed (Please tell us if you have enabled XMP or using custom timings)
  • GPU Model
  • SSD/HDD Model & Capacity (Specify where is Windows installed to)
  • PSU Model & Capacity (Not applicable for laptop)
  • Windows Version (Please also state the Windows version as well, such as 23H2 or 24H2, etc.)
  • Monitor model, resolution, refresh rate and cable used (HDMI or DisplayPort)
  • Apps & games you are trying to run (Please also specify where you get your games from like Steam/Battle.net/Xbox Game pass)

In addition to the following specs, we would like you to answer the following questions:

  • Have you reinstalled the Nvidia Drivers by removing them with DDU and reinstalling them by downloading the drivers manually and installing them?
  • Have you made any changes to your PC/Laptop in the past few days (such as software/hardware install)?
  • Have you encountered any error codes/bluescreens/graphical glitches when encountering the problem? Describe steps to reproduce the problem. Please send a photo/screenshot/video of the problem here as well.
shell mural
violet glen
shell mural
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just went from G.Skill DDR5 64GB PC 6000 CL30 (2x32GB) 64-GX2-TZ5NR AMD E to Patriot Viper Elite 5 RGB DDR5 48GB (2 x 24GB) 6000MT/s Kit - PVER548G60C42KW to try and fix the problem didnt work

violet glen
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Is the second set of RAM not EXPO?

shell mural
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the 2nd is expo

violet glen
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Hmm

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Have you tried with neither EXPO nor XMP enabled? (run it at 4800)

shell mural
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i have tried both

violet glen
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how about only one stick?

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if you're still getting errors like that, your CPU might be, not gonna lie, cooked

shell mural
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last night i tried expo profile 2 and it didnt get any of those errors

violet glen
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If you can very consistently reproduce this, probably just a marginal memory controller

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See if your PC crashes less on that profile

shell mural
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it still crashes

violet glen
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Have you tried turning off PBO on the CPU?

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If turning off PBO stops the crashes, contact AMD

shell mural
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pbo?

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i just started a RMA for the cpu today

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Precision Boost Overdrive pretty sure thats turned off

violet glen
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alright, hope for good news later

shell mural
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i had 5090 savings that i have been saving for months which have now all gone to buying pc parts to fix my pc

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with amazon so should be able to return a lot of them

shell mural
violet glen
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Damn. cpu qc bad lately

karmic geode
shell mural
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already started its being collected today

shell mural
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ever since i got that cpu my pc has had tons of random crashes but i just thought it was normal up until last month when i couldnt even play games

violet glen
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Well, tbh, a computer that crashes is not normal

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Maybe in the 90s, but definitely not since the late 2000s

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If a new computer crashes, that's ripe for a return/exchange

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At least you managed to swap out the defect part within warranty

shell mural
shell mural
violet glen
shell mural
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they replaced it with 9950X