#My games randomly freeze for a second and then crash, happens with multiple games :(

1 messages · Page 1 of 1 (latest)

cinder otter
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So I've been having this issue since I got this pc from my brother, where I play a game and it will run amazing but after a bit it just crashes without warning. Specifically, when it crashes on valorant the error message is Graphics Driver Crashed, so that's why I assume its related to my graphics driver which makes sense. All the games are the same, where I play for a while and it randomly freezes then closes without any warning. I have tried to DDU my graphics driver, reset my PC multiple times including a full reset, download driver updates and drivers in general as well as avoid downloading drivers as I reset my PC. I'm really at a loss, it's very upsetting that the games I want to play continue to crash. I have tried getting in support for those games and sending my crash logs but nothing has helped the overall issue yet. Please help me.

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@versed nexus this is related to what I talked to you about yesterday, it has not been fixed :(

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its kinda vague because i dont know how to narrow down the issue but if you are interested in helping lmk

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I noticed just now while testing, my gpu usage goes very high and then the game closes itself

cinder otter
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this was taken just now after i crashed

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it doesn't really look like anything to me tho

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video encode is from discord screenshare

versed nexus
cinder otter
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again?

versed nexus
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Using this guide

balmy marshBOT
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For a utility to automate DDU as much as possible follow this guide.

cinder otter
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alright

versed nexus
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DDU is very easy to misuse, so I’m not doubting you, but it’s an easy attempt at a fix…

cinder otter
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okay

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the guide is saying the same things that the cmd prompt said as i was using it

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but ill try it again

versed nexus
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Ok I have to go to sleep now, but in the meantime can you try the following:

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  1. Setting your GPU power target to 50% and see if the crashes stop. If they do, your psu could be degrading - 30 series have power spikes so like a high quality psu
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  1. Run memtest+ for two cycles. You may want to try resetting your ram to stock speeds before memtest and see if that fixes it
cinder otter
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how do i set the power target?

versed nexus
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  1. Reset cmos
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  1. Make sure your psu is connected properly and isn’t daisy chained https://youtu.be/UL7KIVI_hJg?feature=shared

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@cinder otter make sense?

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I’m going to sleep now so I won’t be able to help until morning

cinder otter
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yes

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thank you

cinder otter
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post ddu just crashed, ill check out the stuff you sent after dinner

cinder otter
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i dont really think it worked, but multiple guides said to turn this power limit setting on in afterburner to test

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anyway it crashed again on that setting so

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im gonna test the other stuff

cinder otter
cinder otter
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i hope this is my issue

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i don’t know how to fix

grand pulsar
# cinder otter

If you've overclocked the CPU in any form, or if this is with RAM XMP turned on, immediately go to the BIOS and run it with no XMP, and retest.

cinder otter
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oh, i do have xmp on

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i never overclock though

grand pulsar
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Do a retest

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XMP off

cinder otter
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okay okay

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do you think that could cause games to randomly crash w no error?

grand pulsar
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If XMP off passes retest, now go see if the GPU still errors and stuff

grand pulsar
cinder otter
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ohh

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that would make sense

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no errors ]ever

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except for val which says basic graphics driver crashed

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i sent logs to val support and they just basically said 'idk try uninstalling razer'

grand pulsar
cinder otter
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it consistently would say graphics driver every time though

grand pulsar
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Like cooked 13/14th gen CPUs and out of video memory

grand pulsar
cinder otter
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i have 11th gen

cinder otter
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ill just try without xmp

grand pulsar
cinder otter
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only happened once so far so im still testing but it seems the frames will still randomly plummet for a second (which is when i used to crash) but i wont crash

versed nexus
grand pulsar
versed nexus
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Just to be clear, it could be another issue and the ram is just a distraction, so tbh you should be looking at a new desktop as this level of troubleshooting isn’t worth it unless you have a warehouse of spare parts and a week to kill…

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Not saying you shouldn’t try, but be aware there are no guarentees

grand pulsar
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well, a lga1700 ddr4/am4 cpu+board shouldn't be too expensive and a 12th gen i5/5000 series ryzen is comparatively dirt cheap, so if you're out of options...

though if I were you I'd also just not even bother with the ram and go lga1700 ddr5 or am5

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but yeah i think we're basically out of reasonable things to check

versed nexus
grand pulsar
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his system appears to be pcie gen4 capable

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@cinder otter can you see if the crashes/performance craters stop if either:

  • if the video card was originally vertically mounted, or something is between it and the board slot, directly mount the card
  • downgrade the pcie link speed to 3.0
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if neither are applicable let me know

versed nexus
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Also the constant crashing may have caused some damage to the rest of their components…

grand pulsar
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at least it looks like just about any possible cpu he can buy will be an upgrade

cinder otter
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i just wanted to fix it before selling it

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to not be an ass

cinder otter
versed nexus
cinder otter
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interestingly enough everything seems fine now but i tried using novabench and this is what it says

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novabench always seems to have a problem tho

versed nexus
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Can you try gaming using your igpu?

cinder otter
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er

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i dont really know how

grand pulsar
# cinder otter i dont really know how

Remove the video card from your system and plug in the display cable to a port on your motherboard (on the same panel as your USB and audio at the back)

cinder otter
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what am i testing for?

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or looking for

grand pulsar
cinder otter
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it doesnt crash anymore

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i left subnautica open for an hour then started playing half life alyx in vr

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turning off xmp seems to fix everything

grand pulsar
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sounds like either memory or memory controller going bad at 4000 MT/s

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keeping in mind that 4000 MT/s isa very high speed

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can you see if:
XMP On, but intentionally reduce the RAM speed to 3200 MHz in the BIOS (will show as 3200 MT/s in Task Manager)

crashes or not

cinder otter
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kk

cinder otter
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i see someone talking about it and it seems really good for tweaking

grand pulsar
cinder otter
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All is good now :)

grand pulsar
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noice

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so new PC or did you figure what part went wrong?

cinder otter
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Meaning I can sell the pc wooohooo

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I do have a different separate issue, nvidia control panel desktop color settings reset everytime i restart

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nevermind this guy has same issue same driver

grand pulsar
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the newest driver does have that bug, so if you don't need any features in it, uninstall and install an older driver

cinder otter
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how do i do that? i forgot where to find the old drivers

grand pulsar