#Last few months I started getting black screen and bsod randomly due to probably driver issue (4070)

1 messages · Page 1 of 1 (latest)

stray nest
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As title say I have msi 4070 and been using almost a year now. No problem at all and very happy with it. Till 3 months or something ago I got random pc crash while playing persona 3, black screen then hard reset. Then this started keep happening in other games, sometimes almost everytime, sometimes rarely. Games also affects the rate as it happens almost everytime in dota 2. But then it can go 50 hours of other game without happening once.
I tried Bios update and clean driver setup. I'll add the minidumps also pics. Right now I'm trying to play Ghost of Tushinima and its guarantee 1 crash a day at least.

Also I must add 6 months ago instead of my 1080p hdmi monitor I got samsung odyssey g5 monitor and now I'm using it with HDR enabled if it means anything at all. Thanks for reading.

long pumice
fluid wraith
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Am I correct to assume that you haven't tried 555.99 instead of 555.85? .85 is bugged.

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Also, the fact that it produced a DPC watchdog violation on what's likely to be AMD-related hardware...

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I'd probably start giving the motherboard, CPU, and RAM a harder look, tbh

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Anyway, since you are on an AMD platform, even if you don't think you need it, update your BIOS and check back

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Also do the same for any drivers related to the motherboard.

rugged edge
# stray nest As title say I have msi 4070 and been using almost a year now. No problem at all...

Based on the symptoms and the troubleshooting steps you've already taken, it seems like the issue could be related to several possible factors. Let's systematically go through potential causes and solutions.

Potential Causes

  1. Driver Issues: Even though you've done a clean driver setup, it's worth checking if there are any specific known issues with the current driver version you are using.

  2. Overheating: Ensure that your GPU and CPU temperatures are within safe limits. Overheating can cause crashes.

  3. Power Supply: A failing or insufficient power supply can cause random crashes, especially under load.

  4. Memory Issues: Faulty or unstable RAM can lead to crashes. Running a memory test can help identify any problems.

  5. HDR Settings: The new monitor and HDR settings could potentially be contributing to the issue. It's worth testing with HDR disabled to see if the crashes still occur.

  6. Faulty GPU: While less likely, a hardware issue with the GPU itself could be causing the crashes.

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Troubleshooting Steps

  1. Check Temperatures:

    • Use monitoring software like MSI Afterburner or HWMonitor to check your GPU and CPU temperatures while gaming.
    • Ensure your system is properly ventilated and consider cleaning out any dust from fans and heatsinks.
  2. Power Supply Check:

    • Ensure your PSU is of sufficient wattage for your system. For a 4070, a quality PSU of at least 600W is recommended.
    • Check if the power cables to the GPU are properly connected and not loose.
  3. Memory Test:

    • Run a memory test using tools like MemTest86. Let it run for several passes to identify any memory issues.
  4. Driver Rollback:

    • Try rolling back to a previous driver version that was stable. You can find older driver versions on the NVIDIA website.
  5. Monitor and HDR Settings:

    • Disable HDR and test if the crashes still occur.
    • Try using a different display port or HDMI cable to rule out any cable issues.
  6. Event Viewer and Minidump Analysis:

    • Check Windows Event Viewer for any critical errors or warnings around the time of the crashes.
    • Analyze the minidump files to see if they point to a specific driver or hardware issue. You can upload the minidumps here for further analysis.
  7. Update Firmware and Drivers:

    • Ensure your motherboard BIOS and other firmware (like GPU BIOS) are up to date.
    • Update all other drivers, including chipset, audio, and network drivers.
  • Minidump Analysis

Please upload the minidump files and any relevant pictures so I can analyze them for you. The minidump files can provide detailed information about the crash and help pinpoint the cause.

-Monitoring Tools

Here are some tools you can use to monitor and test your system:

  • MSI Afterburner: For monitoring GPU temperatures and performance.
  • HWMonitor: For monitoring overall system temperatures and voltages.
  • MemTest86: For testing RAM stability.
  • OCCT: For stress testing and monitoring your system.
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If you follow these steps and provide the minidumps, we should be able to narrow down the issue and find a solution.

fluid wraith
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  • s/HWMonitor/HWinfo64
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HWMonitor is not a very good software as it has a tendency to produce nonsense