Windows restart randomly (=crash) after booting | NVIDIA | Page 1

keen horizon May 3, 2024, 2:53 PM

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Hello, today I reinstalled Windows 10 when I sulk on Windows, 10. A few seconds later it sputters sometimes it sputters only after a minute or two it restarts in a loop. There are several things you should know before reinstalling Windows. I had some sort of virus which is why I reinstalled Windows 2/3 days ago when I had this virus. My PC sometimes restarts after two hours of use or after a few minutes of use. but currently it doesn't last two minutes on, but only in Windows. I can stay in the BIOS for 20 minutes without the PC shutting down. I have already tried several things. Windows is installed correctly. my RAM sticks are very recent: a few months. my hard drive works on another PC. a colleague suggested it could be the motherboard, but I need confirmation from a professional. I already tried to read the CMOS

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My motherboard had 2 years and one mouth

keen cloud May 3, 2024, 3:04 PM

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Can you confirm every component in your BIOS is displayed correctly? Like is it showing 32gb ram (if that's what you have) or is it showing like 25gb? i.e. and clock speeds too @keen horizon

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Also issue could possibly be motherboard yeah, or even PSU because BIOS does not require much power

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Disconnect everything but your monitor and keyboard, and see if you can get further in so you are using minimal power that could possibly verify issue with some capacitors or the PSU

keen horizon May 3, 2024, 3:49 PM

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keen cloud Can you confirm every component in your BIOS is displayed correctly? Like is it ...

Yes all is showed correctly

keen horizon May 3, 2024, 3:49 PM

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keen cloud Disconnect everything but your monitor and keyboard, and see if you can get furt...

I had already tried this

real ferry May 3, 2024, 11:36 PM

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Within the BIOS, there should be a place where you can see the stats of your computer. Hardware monitor

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Find it, and sit on that screen for a while. Tell me the values of the following:

CPU temperature
CPU voltage
+12V voltage

keen horizon May 4, 2024, 11:43 AM

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Yea I'll do this

real ferry May 4, 2024, 1:19 PM

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if possible and listed, also +3.3V and +5V

keen horizon May 4, 2024, 1:30 PM

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@real ferry

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You have to know I have the default optimized settings

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real ferry May 4, 2024, 1:42 PM

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When windows crashes, it simply shuts down with no blue screen, correct?

keen horizon May 4, 2024, 1:54 PM

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Yes

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just restart

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He crash on windows, Windows usb key bootable (when I tried to install windows)

real ferry May 4, 2024, 2:00 PM

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Have you tried running the Windows setup with the bare minimum possible hardware installed? (Only your main SSD, no RGB, CPU fan and pump only, 1 RAM stick, keyboard and mouse)

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what CPU too? if it has integrated, try with no video card

keen horizon May 4, 2024, 2:48 PM

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ryzen 9 5900x

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But I can tried with no video card

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I'll see if my computer restart

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I'll try too with 1 ram stick and no rgb (I have already my main ssd)

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With 1 ram stock and no rgb it crash too

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I'll try now with no video card

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It crash too

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The You Think, It's My Mother board

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I. Will Probably order new motherboard Today with Amazon and If is Not the issueu I Will Able to return The Producy

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You think is a good thinking v

real ferry May 4, 2024, 3:09 PM

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yeah, I think something's definitely really weird with the board... if the new board ends up not working also, then the remaining would be CPU and PSU. You can probably get a cheap Athlon for the former, while you can probably borrow someone else's for the latter temporarily

keen horizon May 4, 2024, 3:51 PM

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Cpu have 3 months

keen horizon May 9, 2024, 9:48 AM

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I have change my motherboard

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Issue not fixed

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My computer restart

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Again

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Again

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And something I have this blue screen :

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real ferry May 9, 2024, 9:58 AM

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cpu is very likely now

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I think you can RMA the CPU now

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if it's still in warranty

keen horizon May 9, 2024, 10:42 AM

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My cpu have 3 months

real ferry May 9, 2024, 11:01 AM

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keen horizon My cpu have 3 months

remaining or it only had 3 months when you bought it

keen horizon May 10, 2024, 9:17 AM

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It had 3 months

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Remaining

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Bought 3 months ago

real ferry May 10, 2024, 9:42 AM

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You bought a used CPU?

keen horizon May 12, 2024, 8:52 PM

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No

real ferry May 13, 2024, 12:45 AM

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A new CPU with 3 months warranty doesn't make any sense. You have consumer rights that mandate a minimum length under normal circumstances.

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Where did you buy it? If this was an online store, was a third party seller involved?

I'm beginning to think you have purchased a dud CPU

keen horizon May 13, 2024, 7:33 PM

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I have bought it on Amazon

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Yes it doesn't make any sense

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I have take the decision to see a professional

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Je I'll do a complete check of my computer to find and fix the issue

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It's very strange and hard

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To solve

#Windows restart randomly (=crash) after booting