#Problem with drivers
random ridge
Install and run this. When asked, use sensors-only mode. Post screenshots of the entire thing; you'll need to scroll and take multiple screenshots. Do this on both desktop idle and in an affected game.
humble pollen
@random ridge Hello friend, am I sending the screenshots to you?
random ridge
<@164935426262433792> Hello friend, am I sending the screenshots to you?
You can post images here
humble pollen
@random ridge
and disabled the hardware in configurations and it doesn't work either
What I've done is format the PC, go back to previous drivers, look at Windows settings, and the only thing I've seen
is that when I go to Device Managers and in the Display Adapters part I select my graphics card
I click on disable and everything goes normal as if there was a specific setting that when I restart the PC it erases that setting
dull violet
That's not HWiNFO
random ridge
Look at the top left corner and click sensors
random ridge
Scroll and take more screenshots. Need the entire thing.
random ridge
Now, restart your PC, and then start HWinfo and open the sensors. After that, run a game. Once the game exhibits low frame rates, check HWinfo. (It may be easier for you if you ran the game in borderless or in a window.)
You are using the original AC adapter for your laptop, right? Not a substitute, nor a USB Type-C charger on a laptop that supports a barrel pin
humble pollen
I mean, it will show me the low FPS because when I download the drivers or do something with them it's like I'm back to normal
humble pollen
You are using the original AC adapter for your laptop, right? Not a substitute, ...
No, it's the original
humble pollen
Now, restart your PC, and then start HWinfo and open the sensors. After that, ru...
I'm going to try and send a picture
@random ridge
random ridge
Something is preventing your video card from going to the maximum power state
Check the performance mode of your system.
Close all games
humble pollen
ready
random ridge
After that, check Acer's utilities and see what you need to do
humble pollen
How do I do that?
random ridge
There's probably something you can change between default/balanced and any other plan. Try changing things around
humble pollen
Do I see that in the energy plan?
random ridge
How do I do that?
Look for Acer NitroSense or PredatorSense in Start
Depending on which lineup your laptop is in
If you toggle it and save it, but it still sticks, next is to check NVIDIA Control Panel > Manage 3D Settings. Here, try changing the power management mode to Maximum performance. Restart your PC.
random ridge
Suspecting broken hardware or power management
Perhaps the latter since it consistently restores itself when you reinstall drivers
How did you uninstall drivers?
humble pollen
From an app that Nvidia passed on to me
But this problem started to happen after I formatted the PC
random ridge
But this problem started to happen after I formatted the PC
OK. Definitely power management. Do you have a way to restore the factory state of the PC properly, Acer bloatware and all?
humble pollen
no
random ridge
Check Acer's website and see if you can make a recovery USB or similar by downloading from the Internet