I bought a PC with asus' tuf RTX 4070 ti and it seems to have very bad performance. All the games keep lagging and task manager says the GPU usage is at 0%. The temps are pretty low and the GPU fans don't spin. I tried different drivers.
#RTX 4070 ti low performance
bitter rain
quick island
Take a photo of the back of your PC.
bitter rain
the place where all the wires are?
quick island
yes
bitter rain
Here you go
quick island
Here you go
this is theside...
I don't want to see the inside of the side panel. I want to see the back. the one with the IO panel, rear fan, etc.
bitter rain
oh, that makes sense
that loose cable at the bottom of the last pic is HDMI that I used to check if the cable was the problem
quick island
OK.iGPU ruled out.
Open device manager and expand display adapters. What does it say?
bitter rain
OK.iGPU ruled out.
Open device manager and expand display adapters. What does i...
this
bitter rain
@quick island you might have missed my previous message, so here's a tiny reminder
quick island
bitter rain
I used guru3D's DDU and it didn't help
bitter rain
Download this and tell me what it says
quick island
Now download hwinfo, install it, start it in sensors-only mode, and show me the CPU temperatures.
bitter rain
toxic sand
Is the hdmi plugged into the motherboard or gpu?
bitter rain
hdmi is not plugged into anything, DP is plugged into gpu
bitter rain
@quick island what do you suggest to do next?
crimson herald
what cpu do you have ?
fleet mist
Can any of you see the data on the screenshot? I can't, it's literally pixelated, watching through phone
bitter rain
what cpu do you have ?
ryzen 7700
fleet mist
You use anything that is between your gpu and pcie slot?
Like pcie extender/cable and such mods
@bitter rain
bitter rain
no
the pcie slot has a metal frame for durability, but it came with the mortherboard
bitter rain
I already have it
fleet mist
Ok, any other program that can control fan speed?
If not. Do you know how to change your fan speed from automatic to manual mode?
bitter rain
I have GPU tweak III but the fan control doesn't do anything
fleet mist
Ok
That gives me an hint that you're utilizing 0fan mode
If you're not using gpu tweak I'd uninstall it
So the two programs don't interfere as they aim to do the same thing (control the GPU clocks if overclockign/undervolting and fan settings)
bitter rain
If you're not using gpu tweak I'd uninstall it
uninstalled
fleet mist
Ok, restart your PC
bitter rain
That gives me an hint that you're utilizing 0fan mode
is there a way to change it?
bitter rain
the fan spins for a few seconds during the self test after pressing the power button and then stop
bitter rain
I can't
fleet mist
Can you change the skin to default
Skin of afterburner
Click that so it isn't highlighted and set your fan speed, click apply
You have latest version of afterburner?
fleet mist
Can you take a screenshot of your programs running on system tray and screenshot taskmanager startup screen
You have anything that controls rgb and such?
Also do this, open msi afterburner settings and click unlock voltage monitoring
And screenshot me the voltage
Of course exit the game if you are in one
fleet mist
I can't click it
You took this picture while playing something?
And now that I look at it, it completely disables fan adjustment
Pretty high indication of a faulty GPU
But send the screenshots of above anyways
I'd also advise not to play anything till we if it indeed is faulty
bitter rain
You have anything that controls rgb and such?
armoury crate (asus aura)
fleet mist
Ok uninstall that as well
bitter rain
And screenshot me the voltage
where can I find these
bitter rain
You took this picture while playing something?
yes
fleet mist
Open the advanced settings and check the box, unlock voltage monitoring
For now uninstall armoury crate
Known to create issues
I'll have to go and sleep now, will message you tomorrow
bitter rain
bitter rain
I'll have to go and sleep now, will message you tomorrow
under fur mark vs idling
if I leave fur mark for like 10 minutes it goes up to 90C and starts blowing fans at full speed until I entirely shut down the PC
fleet mist
Screenshot running apps in system tray, the area where your clock is (expand jt)
You should be able to control the fans and the button is completely disabled which isn't a good sign
But there are programs that do interfere with the controls
Removed anything asus related and I'll tell you what to remove next if I suspect anything after I take a look at running programs screenshot
Also disable fast startup in windows power settings
bitter rain
Removed anything asus related and I'll tell you what to remove next if I suspect...
everything excluding drivers is gone
bitter rain
Also disable fast startup in windows power settings
done
fleet mist
Update windows as well, shouldn't matter but who knows then restart your PC and check
If that doesn't solve it then send the pic of inside of your PC case, especially the GPU
And IF that looks fine then I can only recommend resetting BIOS and further contacting card manufacturer/do the warranty if needed
fleet mist
Ok restart if you haven't already and check
Before resetting BIOS send me a shot from inside of your case, gpu mostly and make sure it's well lit
bitter rain
bitter rain
Ok restart if you haven't already and check
Forgot to say, issue is still present
fleet mist
Pics looks fine
Right now I can only recommend checking the BIOS for any related settings to the GPU fan (most have the setting for CPU but not sure if there's some weird GPU setting), there most likely isn't and shouldn't be but who knows
If there's none then change PCIE version from auto to something else and check, if that doesn't work then reset BIOS
And check for BIOS update as well, you can just check the listed fixes (if there's nothing related to PCIE/GPU you don't have to install) just in case there's something with the BIOS
If the fans don't work even after all that then honestly I'd get in contact with card manufacturer and do the warranty