I ordered a new GPU and get no display

[proud kayak]

somebody help man.

[tough vine]

Old GPU and new GPU?

[proud kayak]

yep

i plugged my old one in and got display

pc part picker says compatible

[tough vine]

I mean pictures/model name of both

[proud kayak]

ohh

i can name them yes

current specs:

Motherboard: ASRock A320M-HDV R4.0 Micro ATX AM4 Motherboard
Cpu: AMD Ryzen 5 5600X 3.7 GHz 6-Core Processor
Ram: Corsair Vengeance LPX 16 GB (2 x 8 GB) DDR4-3600 CL18 Memory
New Gpu: MSI VENTUS 2X OC GeForce RTX 3050 8GB 8 GB Video Card
Current Gpu: MSI Gaming GeForce GTX 1650 128-Bit
Power Supply: Thermaltake Smart 600 W 80+ Gold Certified ATX Power Supply
Operating System: Win 11

@tough vine

[tough vine]

I'm assuming you already confirmed the PCIe power connector is connected properly

[proud kayak]

Yes as the fans spin for the new gpu

which means its getting power right ?

can they?

[tough vine]

Source of the 8pin?

Direct from PSU

[proud kayak]

idk what that means man

[tough vine]

Or adapted

[proud kayak]

its js a long cord

and its inside my psu

and it goes to my gpu

so even if its not plugged in right the fans can spin?

The PCIE Cable was plugged in and i got told it was correct by a friend./

im js upset because people say i got a faulty gpu and im unable to get a new one if returned.

I tried going to best buy and they tried charging me $200

the 4th

i bought the gpu 5 days ago

no like

i went to them

to fix it

and see the issue

and they wanted me to pay $200

i just need to know whats wrong

i ordered it from amazon so

is there any trouble shooting for it? my current gpu dont need a PCIE and it turns on

and works

i would like to test and 100% make sure my new gpu works before i do

lol

what is that

no i dont

if i change the bios to pcie will my current gpu stop getting display?

since its not connected to pcie

alright

so set it to 3?

and if it dont work then return it?

[tough vine]

Remember

Even if it works with pcie3

Technically, it's exposing a defect

Problem being we're not sure if it's the board or the GPU

However, unlike the 6500XT

[proud kayak]

it cant be the board because my current stuff works in it right?

[tough vine]

It's 99% fine

@proud kayak the 1650 never supported pcie4

[proud kayak]

it has no pcie

[tough vine]

So it's unable to test that part

[proud kayak]

there is no cable

to my 1650

[tough vine]

All add in boards have pcie

[proud kayak]

no my gpu

[tough vine]

It's the gold thingy at their bottoms

[proud kayak]

my gpu has no

pcie cable

[tough vine]

Pcie power is a separate thing

[proud kayak]

to link it

ohh

how do i check?

i have my current one in rn

so i can msg u guys

[tough vine]

Take a pic of the other one

Yeah, fire a dm to me

[proud kayak]

the other gpu?

[tough vine]

Yep

[proud kayak]

hooked up or?

[tough vine]

Hmm

[proud kayak]

here

[tough vine]

If you can access discord elsewhere

This is the old card?

[proud kayak]

yee

[tough vine]

Image isn't particularly useful

[proud kayak]

any other way i can take it?

[tough vine]

Now, install the new card, and take its pic again

Don't need pics of the old card at all

[proud kayak]

ik how to hook the gpu up

...

the gold thing at the bottom

[tough vine]

Ok. Let us know oncd you've done so

[proud kayak]

it clicks in right

alright ill do it rn ig

[tough vine]

There should be another grid of holes to plug something in at the top of the gpu

Did you forget something?

[proud kayak]

hold on

let me show u the gpu

[tough vine]

3050 115W: 6pin
3050 130W: 8pin

[proud kayak]

and then plug it in

[tough vine]

Usually 8pin since 6pin 3050s are very new

[tough vine]

Sure

[proud kayak]

https://www.amazon.com/dp/B09Q9SX3NY?psc=1&ref=ppx_yo2ov_dt_b_product_details

this is the one i ordered

[tough vine]

Look at the top. See that grid of 8 holes at the right?

[proud kayak]

ye

[tough vine]

It needs a cable

[proud kayak]

ik

i plug the cable in

[tough vine]

Make sure it clicks

[proud kayak]

the pcie cable?

[tough vine]

If it still can't start, despite setting it to pcie3 later on, this card's dead on arrival.

[tough vine]

Yes

If it didn't click, it's loose

[proud kayak]

i never heard a click with the pcie cable

the cable u plug into the gpu right(

[tough vine]

Press harder

Yep

[proud kayak]

i never heard a clixk

click

but the fans spun

[tough vine]

It has a clip that should do so

[proud kayak]

r u talking abt the damn gpu slot

that clicks

[tough vine]

The power cable

Also clicks

[proud kayak]

oh?

[tough vine]

Well, it should. Clipped things normally do click

If you can't hear it, just visually confirm there are no gaps, and then try starting it up again.

[proud kayak]

this right?

it clicked

@tough vine

its in

im dusting it later btw dont worry

[tough vine]

Alright. Everything looks OK. If it doesn't start, even after setting the PCIe version in the BIOS to PCIe 3, return for defective product

[proud kayak]

i never changed it..

u told me to js plug it in and try

[tough vine]

Yeah, turn it on first. If it doesn't work this time, then do the PCIe version change

[proud kayak]

i got no display

[tough vine]

(From the CPU side)

[tough vine]

Btw is your PSU modular?

The cable at the top, from the CPU side

[proud kayak]

wdym

[tough vine]

Higher

Aim the camera higher

Where the power cables is coming into the GPU

[tough vine]

F

RMA/return time

It happens

[proud kayak]

i havent

changed bios

yet

is there no point?

i can try man.

if it dont work ill js return it

[tough vine]

OK, as a last result, do that. If it boots, something's fucky with the PCIe slot or the connector.

[proud kayak]

is that gpu and my motherboard comparible(

[tough vine]

If not, it's dead

Yes

[proud kayak]

compatible

[proud kayak]

alr

my pc does boot up

js no display

[tough vine]

F

Aw well. Return it for either a second unit, or refund and try a different model

[proud kayak]

do i still try the pcie bios(

alr ill try it man

if it dont work then gpus just dead?

[tough vine]

Very likely since we know your board will work with pcie3 gpus

The 3050 isn't hard to power on either, so if the power supply isn't a gutless wonder using a late 90s design it won't explode

[proud kayak]

yeah is my psu good?

thermaltake 600w 80+ gold

[tough vine]

Not quite enough information (full model name is preferable) but if it's not too old...

[proud kayak]

idk it g

it says

thermal take

smart

80+ gold

600w

in my bios where do i change pcies,

@tough vine

pci configuration?

[tough vine]

I don't have a ryzen board here but this is usually placed in a tab that doesn't contain oc settings in intel

Need help? Take pics of the screen

[proud kayak]

yeah

for some reason its on my sideways monitor so bare with me

js turn ur phone LOL

[tough vine]

Press Enter

[tough vine]

Show me what it says

OK. Go back. Now check CPU Configuration

[proud kayak]

okay..

[tough vine]

Scroll down til the previous options are not visible and one more pic

[proud kayak]

thats all there is

in that

[tough vine]

OK. Go back. Now try Onboard Devices.

[proud kayak]

i found this

[tough vine]

Not relevant.

[proud kayak]

oh ok

it said pcie so i thought it was

@tough vine

there

[tough vine]

Not here either.

Super IO config?

Or that

[tough vine]

Bingo

[tough vine]

Wrong option

The one lower in the list.

[proud kayak]

wdym

[tough vine]

Not lanes

[proud kayak]

circle it

or name it

[tough vine]

PCIe x16 Speed

[proud kayak]

now what

[tough vine]

Gen 3

YABAI

[proud kayak]

its on auto

[tough vine]

Ded gpu

[proud kayak]

how do u know its on

3

[tough vine]

The options top out at Gen 3

[proud kayak]

it says disabled

so dont even change it or?

[tough vine]

If you wanted to you could try gen 2 but the gpu probably is already doa

[proud kayak]

doa?

oh

[tough vine]

Dead on arrival

[proud kayak]

dead on arrival

[tough vine]

Now we know it won't work even at reduced speed

[proud kayak]

so dont do it?

so its just dead thats all(

thank god haha

[tough vine]

[proud kayak]

ill just return it and get a new one

[tough vine]

Time to make use of your return rights

[proud kayak]

i really appreciate u guys helping me

best buy tried charging me

$200

to trouble shoot it

and see what was wrong

[tough vine]

Generally you must return it to the same store

[proud kayak]

i got it from@amazon

so ill return it

and get a new one ig

same card js a new one

[tough vine]

Then send it to amazon or whoever sold it if it's a third party

[proud kayak]

alright well tysm guys

sad i got a dead gpu

so a new one should work right(

its nun to do w my bios or specs?

[tough vine]

99% of the time if the psu isn't sending 0 power to a pcie power cable

But yeah 3% seems about right

[proud kayak]

question

will those specs run 240 fps lowest graphics on fn?

[tough vine]

(If the next GPU still doesn't start checking the psu)

[proud kayak]

fortnite

[tough vine]

Fortnite?

[proud kayak]

no what

[tough vine]

Fortnite is surprisingly hard to run for an esportsy game

[proud kayak]

i get 165 rn…

stable:.

with a 1650

[tough vine]

They just updated it with new lighting though

[proud kayak]

i use lowest settings

performance mode

allat

[tough vine]

Ah, upscaling?

[proud kayak]

no shadows or nun

its js normal

no extra lighting

[tough vine]

You may be able to increase quality if frame rate doesn't improve instead

[proud kayak]

alright

tysm

i ordered a 240hz monitor and im upset bc i got this gpu for it

well ima just return it and get a new one thanks for fixing it guys

so my psu tho it should be fine,,

??

its a solid psu mane

it said estimates wattage 329

i got 600W 80+ gold

[tough vine]

Yeah, but for some reason you mentioned smart and it's also 80+ gold so I'm not sure if it's "average" or "fire hazard"

Since the 80+ plain model was apparently bad

[proud kayak]

oh

ye thermaltake smart 80+ gold

@tough vine

[tough vine]

Didn't find a direct match but it shouldn't be a fire hazard at least since it's not a 80+ plain (white)

[proud kayak]

alright

how come gpu fans spin if its dead

[tough vine]

It's still getting power

[proud kayak]

ah