#i cant click on play online

30 messages · Page 1 of 1 (latest)

pure comet
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i cant click on play online it keeps loading

mental nymph
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.onlinefixes

oak spruceBOT
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Online Fixes
If your online button is greyed out or you're having trouble playing online, please try these steps: https://cleverendeavourgames.freshdesk.com/support/solutions/articles/32000028905-i-can-t-play-online
If none of these work and you are launching a verified, purchased copy of the game directly through Steam or on your consoles, please submit a support ticket with your output/player log.

Clever Endeavour Games
Can't play online in Ultimate Chicken Horse

Description In the main menu, the "Play Online" button is greyed out with a loading circle that never stops spinning, and you cannot play online. Solution A number of things could be causing this issue. Check these common reasons why you ...

pure comet
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it didnt help

untold valve
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Is it maybe ur own wifi?

pure comet
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my wifi works fin e

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the game was going good

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no problems

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but suddenly this

mental nymph
# pure comet my wifi works fin e

Okay, can you help us understand your connection problem by providing us with your player logs?
Since this seems like an online connection issue, the best thing you can do for us is send us your player output logs. Instructions below.

  1. Open the game and play online until your error occurs.
  2. Then close the game and follow the instructions here on how to get your player logs: https://cleverendeavourgames.freshdesk.com/support/solutions/articles/32000028886-how-do-i-send-you-my-output-logs-player-logs-
    There may be several files!
  3. Email us your log files with a description of what you're experiencing to [email protected]
Clever Endeavour Games
How to find player output logs in Ultimate Chicken Horse

You are having an issue with Ultimate Chicken Horse on a computer, and you want to send us your player logs (also called output logs) in your support ticket. Here are the steps to locate the output log file on your computer: Windows Pre...

pure comet
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can i not send my player logs here

mental nymph
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please email them to us, since it contains your private player data

pure comet
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done

mental nymph
# pure comet done

Hey, are you playing in offline mode? Your logs show us that you're not connected to Steam.
Perhaps there's something that's prohibiting your connection with Steam.

pure comet
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what

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i was playing with my friens

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friends

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the whole time

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then we took a brake

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and when i started the game i had the problem

pure comet
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it is fixed now

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what happened

untold valve
mental nymph
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I'm glad you can play again!

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Sorry for the trouble 😔

pure comet
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okay!