"Game in progress" when trying to get friends to join my UCH lobby on PC/Steam

[prime oak]

I booted up the game (this is my first time playing) on Online mode, friends only. In the lobby with the treehouse, I tried inviting through the steam in-game menu, with the invite code, and through IP/Port. For the steam menu and the code, it would continuously say 'Game in progress' for my friend even after restarting the game. Through IP and port, it would constantly say 'Loading' Any ideas?

[whole jewel]

Hey there, the best thing you can do for us to help solve this problem is send us your player output logs.

Instructions:

• Open the game and play online until your error occurs.
• Then close the game and follow the instructions here on how to get your player logs: https://cleverendeavourgames.freshdesk.com/support/solutions/articles/32000028886-how-do-i-send-you-my-output-logs-player-logs-
  There may be several files!
• Email us your log files with a description of what you're experiencing to [email protected]

Also, what do you mean through "IP and port"?

Did you get to host the game like normal, just pressing "play online" and host game?

[prime oak]

By that I meant the manual host option

And yes I hosted the game like normal. Just my friend couldnt join

[whole jewel]

Okay! Thanks for explaining. Please let me know when you've sent the logs. We should be able to help you resolve it after you so so

[prime oak]

I have since tried it with another friend and it seems to be working. Must have been something temporary, but if it pops up again I will follow through

[spring rapids]

Hi, same issue

[whole jewel]

Hey there, the best thing you can do for us to help solve this problem is send us your player output logs.

Instructions:

• Open the game and play online until your error occurs.
• Then close the game and follow the instructions here on how to get your player logs: https://cleverendeavourgames.freshdesk.com/support/solutions/articles/32000028886-how-do-i-send-you-my-output-logs-player-logs-
  There may be several files!
• Email us your log files with a description of what you're experiencing to [email protected]

[late cairn]

same

[whole jewel]

Is there any chance you're in China? If yes please let me know!

The best thing you can do for us now is send us your player output logs.
Instructions:

• Open the game and play online until your error occurs.
• Then close the game and follow the instructions here on how to get your player logs: https://cleverendeavourgames.freshdesk.com/support/solutions/articles/32000028886-how-do-i-send-you-my-output-logs-player-logs-
  There may be several files!
• Email us your log files with a description of what you're experiencing to [email protected]

[whole jewel]

@prime oak @spring rapids
You can also try switching to the Steam beta branch "previousversion"

• To do this, right-click Ultimate Chicken Horse in the Steam Library. Go to properties, open the "Betas" tab and select "previousversion" from the dropdown menu.
• Restart your Steam if the game doesn't update automatically.
• Once you do that, please let us know if this fixes your online issues.

[whole jewel]

Sorry to bother @prime oak and @spring rapids again, but I was wondering if you were able to play online by using the Steam beta branch?
Are you still experiencing problems playing online?

[prime oak]

I was able to prevent the problem by having another friend host the server. I haven't yet had the chance to test out the beta branch solution

[whole jewel]

Thanks for the info!! That's interesting it works by having a friend host.
I'd still really love if you could send me your output logs, or try the Steam beta branch. Let me know in any case ❤️

[eternal dock]

i have the same issue

[whole jewel]

Thanks for reporting.
Temporary Solution
If you're hosting the lobby, please restart your game after playing a match. This should fix the issue.

If you're joining a friend's game, make sure your friend restarts their game after playing a match and then try joining then. That should resolve it.

The "game in progress" bug occurs after you've played a match online, and is resolved by restarting your game.

Bug Report for us!
I'd really appreciate if you could also send us your player output logs, so we could figure out why this is happening.

Instructions:

• Open the game and play online until your error occurs.
• Then close the game and follow the instructions here on how to get your player logs: https://cleverendeavourgames.freshdesk.com/support/solutions/articles/32000028886-how-do-i-send-you-my-output-logs-player-logs-
  There may be several files!
• Email us your log files with a description of what you're experiencing to [email protected]