#Placid Firewall issue

1 messages · Page 1 of 1 (latest)

heady pawn
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If you are using a virtual machine then your local invite link may be completely wrong. We're going to need to do a bit of a dive here. Can you run ipconfig in powershell or cmd for me and screenshot the output

velvet nova
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i dont use a vm rn i do use vms generally quite often but im using foundry on my local pc

heady pawn
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if you have ever installed one it could be causing foundry to be returning the wrong adapter's address

velvet nova
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ok well but its the right one

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im pretty sure

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but i just need the internet link to get working right? cause the people i will play with wont just be getting into my local network

clear pilot
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If local devices can't connect, your router can't either

heady pawn
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before we can get your internet link working we need to be able to connect at all. This is our process for getting you access. It's not possible for us to just fix it without knowing where the issue is

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Right now the issue lies somewhere at the local machine level

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Once we gain access there we may need to do some more with your router, or the UPNP may have already done that for us. We can't tell yet

velvet nova
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so what to do now?

heady pawn
velvet nova
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do i just send it here in public or dms?

heady pawn
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Either. I'll remove the image here once it's not needed

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There is nothing sensitive in there

velvet nova
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yes

heady pawn
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Are you in germany?

clear pilot
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Run Get-NetConnectionProfile | Select-Object NetworkCategory in Powershell

velvet nova
velvet nova
heady pawn
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Are you on a public network or your home network?

velvet nova
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at home

heady pawn
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Change it to private

clear pilot
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Or do Set-NetConnectionProfile -NetworkCategory Private as long as you are in an admin powershell still

velvet nova
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done

clear pilot
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Try connecting locally with the phone on Wifi again

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It throwing a login screen is sufficient for our purposes

velvet nova
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took too long to respond

clear pilot
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And the phone is on the same wifi as the hosting computer?

velvet nova
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yes

heady pawn
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The next step is going to be completely disabling the windows firewall to see if there is a 2nd firewall blocking things. Disable windows defender firewall and try the local invite link again

velvet nova
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except it makes a difference if the pc is in there via lan and the phone via wifi

clear pilot
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As long as there's only one router, probably not

velvet nova
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well, we have 2 in our home network but i think the other "router" is just sth to make sure other parts of the house get internet too

clear pilot
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Can you check the wifi IP your phone gets?

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On Android it's likely under settings - wifi - your WiFi

velvet nova
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its the same ip for both

heady pawn
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Humor us please

velvet nova
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well i checked its the 192.168.0.206

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for both internets

heady pawn
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What do you mean "both internets"?

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That IP looks good, so that isn't likely the issue here. Please disable the windows firewall so we can see if that is the issue

velvet nova
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you see, we have 2 routers, i think its 2 at least.
1 rounter is on the bottom floor, the other one on the top floor. since its the same ip for both its just device that makes the internet reach the top floor aswell without it being a new router. but idk a lot about networks.
will try deactivating the firewall now

clear pilot
velvet nova
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Yes it does

clear pilot
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Hm, peculiar

velvet nova
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Just fyi before turning off the firewall, foundry is allowed in the firewall for private and public, both foundry vtt and foundry ports

clear pilot
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Yea, well something is still blocking it

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Which is, by experience, either a firewall or antivirus or internet security solution on your device or some very atypical home network configuration

velvet nova
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Ive deactivated the firewalls and all it does is: it doesnt take a long time anymore to tell me that the connection was refused. It now instantly does it

clear pilot
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Foundry is running?

velvet nova
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Yup

clear pilot
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When you say firewallS

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Which are we talking

velvet nova
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Domain, public and private

heady pawn
velvet nova
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Yes

clear pilot
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Do you have access to another computer that is or can be plugged in by cable to the same router?

velvet nova
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Only via a docking station but that should be no problem right?

clear pilot
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That should be fine

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Can you try connecting from that machine to the local invite link?

velvet nova
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Sadly again taking too long to connect so it throws an exception

heady pawn
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Then you have a 2nd firewall somewhere blocking the connection

velvet nova
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None that i know of.

clear pilot
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It's either that or your network forbids your devices from talking to each other

heady pawn
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Do you have any anti-malware software or internet security software you installed?

velvet nova
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no nothing

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just windows defendet

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what about that port forwarding?

heady pawn
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Port forwarding is irrelevant if you can't connect to the local link from another device on your network

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Does anyone in your home have access to the PC? Could they have installed some antivirus/network security software?

velvet nova
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nope, its my own, living alone. and never installed any av on there

heady pawn
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There isn't much we can do if you can't connect to the instance locally. I'd take some time to look through your add/remove programs screen and look up any software that isn't familiar to you and see if it's an AV or network security program

velvet nova
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welp thanks then ig not easy to work with foundry 😄

heady pawn
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I've never seen this issue that wasn't caused by 3rd party antivirus blocking the connection

clear pilot
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I bet as far as the symptons go so far, you can't make any network connection between the two devices

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It's not Foundry specific

velvet nova
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oh, wait, it did sth. i restarted my router, tried local connect from even a different device and now im getting the login screen

clear pilot
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Does the invite menu still show connection closed next to the internet invite link?

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Red X

velvet nova
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yes

clear pilot
velvet nova
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gotcha, will try tomorrow thanks again and have a great evening you 2