#I need help I doing the port allowance
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Can you get a screenshot of it? Don't censor anything please, local IPs don't reveal sensitive information
I click port, then...
TCP is correct, make port 30000
Yes
Then close Foundry, or should it work right away?
A restart shouldn't hurt. Was there an option to select a device or enter a local IP address to send traffic to?
I think I did exactly this already
yeah, immediatly after that was the option for a port, so I put in 30000
Ok, save all that and we'll see if it works
Doesn't work
lemmie check, OH should I unenable the UPnP thing now?
could I have clicked something to mess this all up?
Do you want the serial number? It's a default modem you get in Canada. Says advanced wifi modem on it
Yes, disable UPnP and try again
Try again as in check again
If that doesn't do it we can search up the router based on its model number and check if there's additional steps we need to take to port forward properly
Hitron?
Ok
https://business.shaw.ca/support/business-router-settings-port-forwarding-setup Does this look familiar at all?
Not really, but there isn't anything there for my mind to connect it to
Weird
I mean like, that's a webpage that just talks about Hitron. It may be the right model and stuff
but I have definitely never port-forwarded before
I've only been dming for like 2 months, and we took a two week break
I noticed that that's their business internet article. There's a chance that they might have different firmware for business vs residential.
But try following the steps there and see if they correlate to your router
the first step is to log into the modem. that itself is foreign to me
Alright, press your windows key and type in "cmd", then hit enter. Then enter ipconfig, and hit enter again. It should show something like this. Enter the "Default Gateway" address into your web browser
That should take you to your router's login page
okay.
Any luck?
If it prompts for a username and password, it looks like the default ones for that are
cusadmin
password respectively
Sorry for the resurection of this thread but the "Enter the "Default Gateway" address into your web browser" would be a nice addition to the port forwarding help page on your website.
Thanks for the suggestion. #711726189693239306 would be the route to provide that feedback so that staff see it, they're unlikely to peek in this thread and moderators are simply community volunteers ๐