CPanel Hosting | Foundry VTT | Page 1

wary mica Jan 6, 2022, 3:46 AM

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I made a thread because this is probably going to get a little involved. I also am going to be afk for about 10 mins while putting my kids to bed

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We will probably want to take a look inside the virtual environment to see what isn't starting properly, but let me see if there is any documentation on how cpanel does node

jovial wolf Jan 6, 2022, 3:48 AM

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Sounds good to me. Thanks for your help!

wary mica Jan 6, 2022, 3:53 AM

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Lets start by setting that path on the application startup file to /home/usernameyoublackedout/foundryvtt/resources/app/main.js

jovial wolf Jan 6, 2022, 3:55 AM

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done

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saved, restarted... still 503

wary mica Jan 6, 2022, 3:57 AM

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Okay SSh into the server and run this command /opt/cpanel/ea-nodejs16/bin/node /home/usernameyoublackedout/foundryvtt/resources/app/main.js --dataPath=/home/usernameyoublackedout/foundrydata/

jovial wolf Jan 6, 2022, 3:57 AM

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(Also sorry, but yeah I'm a bit paranoid about account names and such. Especially in a public forum. 🙂 )

wary mica Jan 6, 2022, 3:57 AM

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no problem

jovial wolf Jan 6, 2022, 3:57 AM

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will do, one sec

wary mica Jan 6, 2022, 3:57 AM

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it should spit out something that looks like this

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jovial wolf Jan 6, 2022, 4:03 AM

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Ok, I ran it in the cpanel terminal I have access to. I apparently don't have PuTTY on this computer, but I can grab it if it's needs to be done via ssh.

Result:
bash: /opt/cpanel/ea-nodejs16/bin/node: No such file or directory

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I am in the home/user directory

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it's my root

wary mica Jan 6, 2022, 4:03 AM

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try node -v

jovial wolf Jan 6, 2022, 4:04 AM

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command not found... wut

wary mica Jan 6, 2022, 4:04 AM

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That just mean it's not part of the bash enviroment

jovial wolf Jan 6, 2022, 4:04 AM

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ok

wary mica Jan 6, 2022, 4:05 AM

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So try this type /opt/cpanel/ea-node16 and press tab and see if it auto completes the path

jovial wolf Jan 6, 2022, 4:05 AM

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nope

wary mica Jan 6, 2022, 4:05 AM

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I pulled that path directly out of the CPanel knowledge base lol https://docs.cpanel.net/knowledge-base/web-services/how-to-install-a-node.js-application/

cPanel & WHM Documentation

How to Install a Node.js Application | cPanel & WHM Documentation

This document describes how to install a Node.js web application. Node.js is a JavaScript runtime that allows you to build scalable web applications.

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Okay lets see if we can find it

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it's there somewhere

jovial wolf Jan 6, 2022, 4:06 AM

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Thing is, it's probably correct, it's just not under the directories I have terminal access to.

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If it's in root/opt, and I only have access to root/home/user

wary mica Jan 6, 2022, 4:07 AM

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cpanel shared hosting would let you access those file or you couldn't run node at all

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/opt isn't in the /home folder typically

jovial wolf Jan 6, 2022, 4:07 AM

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Gotcha. If necessary, I can take this up with server support.

wary mica Jan 6, 2022, 4:07 AM

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It's okay we will just look somewhere else

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Let's see if we can find it first

jovial wolf Jan 6, 2022, 4:08 AM

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cool thanks

wary mica Jan 6, 2022, 4:09 AM

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There are a couple options here

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but using the built in node is the best

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so see if it will let you cd /opt/cpanel

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it might not

jovial wolf Jan 6, 2022, 4:10 AM

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nope.

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I can grab putty and see if ssh gives me more access than the terminal emulator?

wary mica Jan 6, 2022, 4:11 AM

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it will be the same

jovial wolf Jan 6, 2022, 4:11 AM

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Or figure out how to do it through powershell

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Ok. No worries then.

wary mica Jan 6, 2022, 4:11 AM

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powershell you just do ssh user@host

jovial wolf Jan 6, 2022, 4:12 AM

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ah cool thanks

wary mica Jan 6, 2022, 4:12 AM

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Who is your hosting provider?

jovial wolf Jan 6, 2022, 4:12 AM

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interserver.net

wary mica Jan 6, 2022, 4:15 AM

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okay lets try this

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go into that virtual enviroment that was in the screen shot

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and do node -v and see if that returns something

jovial wolf Jan 6, 2022, 4:17 AM

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SUCCESS

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v16.13.0

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Ok, so it only makes it available to the processes/virtual environments or something

wary mica Jan 6, 2022, 4:18 AM

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YEah makes sense

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So lets see if node will load foundry

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if you do ls are you in your home directory?

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node foundryvtt/resources/app/main.js --dataPath=~/foundrydata should load foundry if you're in your home folder

jovial wolf Jan 6, 2022, 4:20 AM

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No, I'm in the foundryvtt directory, but the command included changing to that so I can get back

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ok, ran it... one sec

wary mica Jan 6, 2022, 4:21 AM

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ah I see it there. That's a weird way to do things and counter to the KB, but at least we can see what's going on

jovial wolf Jan 6, 2022, 4:22 AM

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RangeError: WebAssembly.instantiate(): Out of memory: wasm memory
at node:internal/deps/cjs-module-lexer/dist/lexer:1:33593

wary mica Jan 6, 2022, 4:22 AM

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really I just want to confirm it starts properly here

jovial wolf Jan 6, 2022, 4:22 AM

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after a bunch of random-looking stuff

wary mica Jan 6, 2022, 4:22 AM

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So your shared hosting doesn't meet the minimum ram requirements it looks like

jovial wolf Jan 6, 2022, 4:22 AM

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Which is weird, as it says I have 2gb?

wary mica Jan 6, 2022, 4:22 AM

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does it now. Interesting

jovial wolf Jan 6, 2022, 4:23 AM

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wary mica Jan 6, 2022, 4:24 AM

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Was this a fresh foundry install or did you move an existing install?

jovial wolf Jan 6, 2022, 4:24 AM

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fresh

wary mica Jan 6, 2022, 4:25 AM

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Let me check something

jovial wolf Jan 6, 2022, 4:25 AM

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Of course!

wary mica Jan 6, 2022, 4:30 AM

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Okay looks like that is a error caused by the virtual terminal

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Try SSH connection directly from powershell

jovial wolf Jan 6, 2022, 4:30 AM

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alrighty then. Give me a few minutes.

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It keeps denying my password. Sorry, trying to troubleshoot

wary mica Jan 6, 2022, 4:44 AM

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jovial wolf It keeps denying my password. Sorry, trying to troubleshoot

no problem. I got about 10 more mins then I will be afk a while

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You might just want to open a support ticket and see if they can get things up and going for you at that point

jovial wolf Jan 6, 2022, 4:45 AM

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yeah I will. Thanks for all your help. I'll run some of the things you mentioned via ssh and see what I get.

wary mica Jan 6, 2022, 5:11 AM

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Any luck?

jovial wolf Jan 6, 2022, 5:12 AM

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talking with support now

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chat support can't solve it, escalating. Kind of good to know it isn't just me? Thanks for your help, though. I will follow up with what you suggested, and may be back at another time.

jovial wolf Jan 6, 2022, 6:38 AM

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wary mica `node foundryvtt/resources/app/main.js --dataPath=~/foundrydata` should load fou...

Got SSH fixed. Attempted to start the process. Got the following. I'll be online more tomorrow if you have any insight.

jovial wolf Jan 6, 2022, 7:48 AM

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wary mica Jan 6, 2022, 1:41 PM

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jovial wolf

That means you didn't include the --dataPath= arg

jovial wolf Jan 6, 2022, 5:59 PM

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I did it again to make sure, but I definitely did. New pic.

wary mica Jan 6, 2022, 6:01 PM

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it's strange that it's rejecting the data path arugment there

jovial wolf Jan 6, 2022, 6:03 PM

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OK I got something

wary mica Jan 6, 2022, 6:03 PM

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jovial wolf I did it again to make sure, but I definitely did. New pic.

Let's give it a full path instead of the short cut. Try node foundryvtt/resources/app/main.js --dataPath=/home/username/foundrydata

jovial wolf Jan 6, 2022, 6:03 PM

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I replaced ~/foundrydata with $HOME/foundrydata

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and it worked

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Ah, yeah, same thing

wary mica Jan 6, 2022, 6:04 PM

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Okay so I am pretty sure I know why the node manager is failing

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lets do this

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Run this command mkdir ~/.local/share/FoundryVTT

jovial wolf Jan 6, 2022, 6:05 PM

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wary mica Jan 6, 2022, 6:06 PM

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we're going to have to do things a little differently because of the way that manager works

jovial wolf Jan 6, 2022, 6:06 PM

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ok

wary mica Jan 6, 2022, 6:06 PM

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#928492961723985922 message

jovial wolf Jan 6, 2022, 6:06 PM

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done

wary mica Jan 6, 2022, 6:06 PM

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we want to make the default foundry data path and we're going to see if it loads properly from the manager when using it

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So now try starting foundry from your cpanel window

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Lets see if it still gives the 502 error

jovial wolf Jan 6, 2022, 6:07 PM

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Ok, and remove the datapath argument

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?

wary mica Jan 6, 2022, 6:07 PM

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Just leave it alone. I am sure the one in the manager isn't doing what it's supposed to do

jovial wolf Jan 6, 2022, 6:08 PM

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BOOM it works!

wary mica Jan 6, 2022, 6:08 PM

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k

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So if you want to use the data path that you've added we can set that in the config window

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click over to configuration

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and in user data path put /home/username/foundrydata

jovial wolf Jan 6, 2022, 6:08 PM

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cool, just let me grab by software key for it first

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Done and done

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Thank you so much for your help tracking this down!

wary mica Jan 6, 2022, 6:11 PM

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It should restart foundry. You may need to restart it in the panel

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also when the data path updates it will ask for you license again

jovial wolf Jan 6, 2022, 6:12 PM

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Yep, already re-entered it

wary mica Jan 6, 2022, 6:13 PM

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I am glad to help. I hope it runs okay. Your biggest issue is going to be running up against your ram allotment. If you use Pathfinder or 5E with a Beyond import you might run into issues

jovial wolf Jan 6, 2022, 6:13 PM

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Good to know. I'm not using either, so it should be ok, but I'll watch out.

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