Dakota G Port Forward DIagnostic | Foundry VTT | Page 1

mystic patio Feb 13, 2023, 2:11 AM

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You said you set up port forwarding to get your connection working before?

sturdy umbra Feb 13, 2023, 2:12 AM

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I did. For reference my players are getting this

mystic patio Feb 13, 2023, 2:13 AM

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Ok, usually this is caused by your router changing your computer's local IP address. Do you remember how to access your router's configuration to check the port forwarding rule?

sturdy umbra Feb 13, 2023, 2:13 AM

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I do

mystic patio Feb 13, 2023, 2:14 AM

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Awesome. Open up a command prompt, run ipconfig, and check what your device's local IP is. It'll be listed as IPv4 Address. Then check if the IP for your port forwarding rule matches that

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If it doesn't, update that and check if everything's working

sturdy umbra Feb 13, 2023, 2:15 AM

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Won't open

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there it goes. cmd was being weird

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unfortunately it does match. 192.168.1.6

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for the 30000 port

mystic patio Feb 13, 2023, 2:21 AM

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Let's check if your OS Firewall is blocking the connection. Can you access the local invite link from another device on the same network? (Your phone connected to wifi works well for this test)

sturdy umbra Feb 13, 2023, 2:27 AM

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I cannot. Nor can I connect from the same device.

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Just tried both

mystic patio Feb 13, 2023, 2:29 AM

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Are you using any kind of 3rd party antivirus or firewall software?

sturdy umbra Feb 13, 2023, 2:29 AM

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Negative.

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For posterity, my currently forwarded ports

mystic patio Feb 13, 2023, 2:36 AM

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Ok, good

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Navigate to Control Panel, System and Security and Windows Firewall.
Select Advanced settings and highlight Inbound Rules in the left pane.
How many rules for Foundry do you see?

sturdy umbra Feb 13, 2023, 2:37 AM

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Two.

mystic patio Feb 13, 2023, 2:41 AM

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Delete both and we'll set one up via powershell

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Once those are deleted:
Search for Powershell in your start menu, right-click it, Run As Administrator, and run this command
New-NetFirewallRule -DisplayName 'Foundry Port' -Profile 'Any' -Direction Inbound -Action Allow -Protocol TCP -LocalPort 30000

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Is the output white or red text?

sturdy umbra Feb 13, 2023, 2:44 AM

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whitew

mystic patio Feb 13, 2023, 2:45 AM

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Good

sturdy umbra Feb 13, 2023, 2:45 AM

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Name : {13dc9983-88e0-42eb-a971-acf88b0b26cf}
DisplayName : Foundry Port
Description :
DisplayGroup :
Group :
Enabled : True
Profile : Any
Platform : {}
Direction : Inbound
Action : Allow
EdgeTraversalPolicy : Block
LooseSourceMapping : False
LocalOnlyMapping : False
Owner :
PrimaryStatus : OK
Status : The rule was parsed successfully from the store. (65536)
EnforcementStatus : NotApplicable
PolicyStoreSource : PersistentStore
PolicyStoreSourceType : Local
RemoteDynamicKeywordAddresses :

mystic patio Feb 13, 2023, 2:46 AM

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In that same window, enter Get-NetConnectionProfile | Select-Object NetworkCategory. Does it say Public or Private?

sturdy umbra Feb 13, 2023, 2:46 AM

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Public

mystic patio Feb 13, 2023, 2:47 AM

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Aha

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Enter Set-NetConnectionProfile -NetworkCategory Private

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Again we want white text, not red. Let me know what color

sturdy umbra Feb 13, 2023, 2:48 AM

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It didn't output anything

mystic patio Feb 13, 2023, 2:48 AM

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That should be good then

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Is Foundry running right now?

sturdy umbra Feb 13, 2023, 2:49 AM

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It is.

mystic patio Feb 13, 2023, 2:49 AM

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Hmmm. Return to setup, go to Configuration, and make sure "Enable UPnP" is unchecked

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Using the IP from your screenshot at the top, it looks like it's still closed thinkcat

sturdy umbra Feb 13, 2023, 2:51 AM

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Enable UPnP is off

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I just rebooted that software. Now perhaps?

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the*

mystic patio Feb 13, 2023, 2:53 AM

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Nothing on my end. I assume same thing for your players

rose onyxBOT Feb 13, 2023, 2:53 AM

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Carrier Grade Network Address Translation (CGNAT)

CGNAT is a service used by ISPs to decrease the number of IPv4 addresses their networks use. It places an additional router outside the customer's own network and provides them with an internal IPv4 address provided by the company. This often prevents incoming connections on numerous ports.

Confirming the presence of CGNAT

To confirm you are affected by CG NAT, use one of the following commands:

Windows 10: open a powershell window and use the following command
tracert -h 5 (curl https://ifconfig.me/ip -UseBasicParsing); tracert 8.8.8.8

Mac/Linux: open a terminal and use the following command
traceroute -m 5 $(curl -4 ifconfig.io); traceroute 8.8.8.8

After the command has completed, please post a screenshot here with the results so a troubleshooter can interpret them.

mystic patio Feb 13, 2023, 2:54 AM

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Let's run the above and check on what's happening along your connection

sturdy umbra Feb 13, 2023, 2:56 AM

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(btw, no one else can see this chat right? For doxxing reasons)

mystic patio Feb 13, 2023, 2:56 AM

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We take a copy and pull it behind the scenes

sturdy umbra Feb 13, 2023, 2:56 AM

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Ok thank you

mystic patio Feb 13, 2023, 2:57 AM

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Can we get a picture of the first trace too?

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We need both to get a full picture

sturdy umbra Feb 13, 2023, 2:59 AM

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mystic patio Feb 13, 2023, 2:59 AM

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Do you have a second router or a wifi extender on your network?

sturdy umbra Feb 13, 2023, 2:59 AM

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Nope. Just my modem and router

mystic patio Feb 13, 2023, 3:02 AM

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Are they two separate devices or a combo unit?

sturdy umbra Feb 13, 2023, 3:06 AM

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Two devices

mystic patio Feb 13, 2023, 3:10 AM

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Ok. It's been a long day here so I'm low on brain power, I'm asking now if anyone has something else we can try

sturdy umbra Feb 13, 2023, 3:11 AM

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Okay. Would it be alright if we shelve this until tomorrow night, then? I'm also running low, it's been a long day and I've got some stuff going on. That okay?

mystic patio Feb 13, 2023, 3:12 AM

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That's fine 🙂

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Someone will be around tomorrow to help

loud acorn Feb 13, 2023, 3:12 AM

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You’ll need to use the Comcast port forwarding app

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If you haven’t yet

sturdy umbra Feb 13, 2023, 3:12 AM

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Oh!

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I have not

void salmon Feb 13, 2023, 3:12 AM

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sturdy umbra Okay. Would it be alright if we shelve this until tomorrow night, then? I'm also...

Something worth trying before calling it quits, reboot the network gear.

loud acorn Feb 13, 2023, 3:13 AM

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I didn’t read the entire thread, but if you don’t own they modem/router you’ll need to use their app

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And disable the value added security feature covered in the orezi

void salmon Feb 13, 2023, 3:14 AM

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The router UI does not look like Comcast's modern routers, either it's not theirs or it's an older model.

sturdy umbra Feb 13, 2023, 3:16 AM

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I bought my own netgear rather than pay their fees

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But if we can leave this up I'll try this in the morning

loud acorn Feb 13, 2023, 3:24 AM

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sturdy umbra I bought my own netgear rather than pay their fees

But is the gateway (modem) theirs?

sturdy umbra Feb 13, 2023, 3:24 AM

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Neither are theirs.

sturdy umbra Feb 15, 2023, 6:32 PM

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Hey sorry I haven't gotten back around to this. I'll be on tonight. My weekdays tend to be frantic.

mystic patio Feb 15, 2023, 6:54 PM

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No worries, there's always someone here to help

sturdy umbra Feb 19, 2023, 8:31 PM

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So i finally got around to this. But I'm at a brick wall. It seems like port forwarding in the xfinity app is only available when you have an Xfi gateway. I do not have one of those, I bought my own gateway.

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unfortunately the behavior also still exists. It will not load for anyone

sturdy umbra Feb 19, 2023, 8:52 PM

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I am possibly the dumbest human to ever walk this earth.

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I recently reinstalled windows. It caused my IP link in Foundry to change. This is why nothing we did worked last weekend. I had provided an entirely incorrect IP to join to my players.

mystic patio Feb 19, 2023, 11:39 PM

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I'm glad to hear you got it working

#Dakota G Port Forward DIagnostic