#Debugging thread
brazen sage
okay, I turned off avast firewall completely
torn bear
Any luck with local connections with that off?
torn bear
Generally speaking, it shouldn't, though some routers firewall make a wifi VLAN that's split from their hardlines.
That said, my guess is that Windows Firewall is still blocking the connection. If you look in your network settings, does it have you as a Private network or a Public one?
brazen sage
This?
brazen sage
It is public
torn bear
Yeah, switch that to Private and give stuff another go. Windows likes to go into lockdown when it thinks it's on a Public network (think using Starbucks' wifi, rather than your home network)
brazen sage
Connection timed out again
torn bear
Hmm. How about if you turn off Windows Firewall entirely. Go full nuclear and then we can re-enable stuff as we figure out what's causing issues
brazen sage
It did not. I restarted foundry again for the sake of my own curiosity, and now it just says the internet connection is closed rather than unkown
torn bear
Ah, in this window?
I'm not really worried about that yet, I'm trying to focus on local connections working at all first (hence doing this testing for local IP connections) to make sure that the firewall isn't blocking things.
Have you been checking the local IP connection again each time or just looking at that window?
brazen sage
I have been checking the local network window in foundry each time
torn bear
I have been checking the local network window in foundry each time
What do you mean by that exactly?
I'm saying that you should have a different device on the local network open and you should be visiting http://192.168.1.42:30000, or whatever your local connection is, on that. At which point it should either work or give you something that looks like this
brazen sage
I am hosting foundry on my desktop and checking on my laptop
torn bear
Ok, good
Well, good in that that's the way to test it, less good in that it should be working if your firewalls are all off and 192.168.0.2 is actually your desktop's IP and Foundry is running ATM ...
I'm guessing the desktop is ethernet and the laptop's wifi. Any chance you could get them both on ethernet just to rule out a wifi VLAN situation? I'm just not sure what else would be blocking that connection
brazen sage
Let me check if I have a second ethernet cable
The cord hoard came in clutch, but it didn't make a difference
crude bone
and the laptop itself has a 192.168.0.x ip as well?
brazen sage
Yeup. I checked that as soon as I turned on the laptop
Do you think that it may be worth trying completly installing avast instead of just turning off the firewall?
crude bone
Wouldn't be the first time..
torn bear
Yeah. IMO, Avast likely isn't giving you much beyond what Windows has built in by default. Third-party AV options were good to have in XP's era, but Windows 7+ has a solid AV built in in the first place
brazen sage
Should I restart the computer once it is done uninstalling?
crude bone
Yea, wouldn't chance it
torn bear
Knowing antivirus software, it's probably needed
Also, just to check, you're doing this stuff on the host desktop, not the laptop, right?
crude bone
These AV solutions have become magnificiently intrusive over the last decade..
brazen sage
Also, just to check, you're doing this stuff on the host desktop, not the laptop...
Correct. The only things I have done on the laptop is make sure the IP is the same and trying the local connection
I couldn't run foundry on it if I tried lol. It is just a Thinkpad
crude bone
Just to be extra sure we're not collectively facepalming in half an hour, the laptop isn't on a VPN or something either, right?
brazen sage
I don't have a VPN on the laptop
crude bone
Sweet
brazen sage
still timing out. I tried it on my phone just for the giggles, and that didn't work either
crude bone
Does the local invite link work on the hosting machine?
brazen sage
yes
crude bone
Hmpf
torn bear
Yeah, that's super weird
crude bone
What router are you using?
brazen sage
I have been trying to figure this out for five hours on my own. Everything is weird to me know
arris surfboard 7600ac2
torn bear
I have been trying to figure this out for five hours on my own. Everything is we...
lol
Khorne and I probably have a couple hundred hours of experience troubleshooting stuff like this. It's definitely something weird, that's for sure
crude bone
oh no...
SURFboard® DOCSIS 3.0 Wi-Fi Cable Modems
with McAfee® Secure Home Internet
SBG6950AC2, SBG7400AC2, SBG7600AC2
I have no idea what that router is tbh, but nothing that has McAfee in a 100mile radius can be good...
brazen sage
I inherited it from a roommate
torn bear
Yeah, it sounds like the next step is getting into the interface for it and seeing if you can turn that off somehow
crude bone
Now are they dumb enough to also do that for LAN...
That should be in the settings for your Wireless networks btw ^
brazen sage
ap isolation is currently off for both 2.4 and 5
crude bone
Yea, unfortunately I can't seem to find a complete manual for that box
brazen sage
Should I try turning it on?
crude bone
Nah, off is the right setting
brazen sage
kk
I can check our junk closet to see if he left the box with us?
with the manual hopefully inside of it
crude bone
I mean, I think that's about as good as it gets: https://arris.my.salesforce.com/sfc/p/#30000000kUAL/a/4Q000000gToY/2MtG28Uy9kNxn_ZrVl3uRJvQpopIQuhRBOFDyb8D13U
Can you go in there under more LAN settings and take a screenshot of what it has?
brazen sage
brazen sage
crude bone
Meh that all looks fine
Worth trying Firewall settings and disabling the router firewall, but..
That shouldn't affect LAN connections imho
brazen sage
sure didn't make a difference lol
crude bone
Yea fair enough
Reenable it I guess
But that also means I'm thoroughly stumped now :)
brazen sage
Well, at least I know the problem wasn't me
torn bear
Yeah, this definitely isn't just you, this has us stumped too.
There's a chance it's something simple that we're all overlooking, but if so it's something we're all overlooking
brazen sage
fun fun
I think I will try factory reseting the router and make sure that mcafee isn't on
crude bone
No it just comes with a license for it or something apparently
torn bear
Yeah, we're happy to help, we're just stumped. Hopefully one of the other helpers/mods might have some ideas, I've left a "we're stumped; any ideas?" message to see if anyone has other ideas
fallen lantern
@brazen sage I'm just looking over things to try and help;
On the computer hosting Foundry, could you open a command prompt (winkey r, type cmd, enter), and run ipconfig and screenshot the results?
Then do the same on the laptop that you're using and send that sceenshot on here.
fallen lantern
Ok; so both are definitely on the same network.
The screenshot from the laptop was a little hard to see, but just to make sure you were trying http://192.168.0.2:30000 as the link?
brazen sage
it is a very stinky laptop, but yes, that is what I was using
fallen lantern
Alright; I don't trust Windows Defender to truly turn off, so let's try this.
Go into the inbound rules for it, and completely delete every rule for Foundry.
Then let's open a Windows Powershell (admin) prompt (open the start menu, type powershell, right click Windows Powershell and choose Run as Administrator), then copy/paste and run the following into it to create a new rule:
New-NetFirewallRule -DisplayName 'Foundry Port' -Profile 'Any' -Direction Inbound -Action Allow -Protocol TCP -LocalPort 30000
brazen sage
done
fallen lantern
Alright, give that local connect test another try.
If the laptop still refuses, if you have a cell phone on wifi, give it a try there too just to see - all you need is to get to the login page.
brazen sage
it ran!!!
fallen lantern
🎉 Awesome, that's one step in the right direction!
If you refresh the invite link, by any chance do you get a green check?
brazen sage
that I do not get
fallen lantern
Booooo
Ok, but a local connection is a step in the right direction.
From a quick search, looks like you did run a CG-NAT. Have you tried to manually configure port forwarding?
brazen sage
I did
fallen lantern
Ok; are you able to screenshot the port forwarding rule?
brazen sage
fallen lantern
Alright, so it looks like your IP address has changed since that rule was created.
Edit the rule and set the IP to 192.168.0.2, relaunch Foundry, and see if that does the trick.
brazen sage
It did!
fallen lantern
🎉
If you want to confirm it, a cell phone with wifi off using the public link can work, or if you want you can DM me the public link and I can confirm for you as well.
brazen sage
Just tested on my phone, and it worked
brazen sage
Sweet! Thank you so much
fallen lantern
Absolutely welcome - if you have any other questions or issues, feel free to swing by the server here 🙂
fallen lantern
Sweet! Thank you so much
One final thing - in your router you would want to setup a DHCP Reservation (sometimes also called a Static Lease) for your desktop, and set it to always be 192.168.0.2.
This way the rule will never need to be updated