#peer-help

1 messages · Page 249 of 1

fluid pecan
#

i have a question about the search function in messages, with most friends i can just search messages from them, but in one chat i think we are both almost at 100k messages each, and now i cant search by from, is this whats meant to happen? never had this many messages before so not sure if its a feature :'D

cosmic viper
#

it happens to me also 😭

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Am I supposed to get a confirmation email if I send an appeal? I've always got one in the past but not now

odd prairie
#

Can someone help me see is this is a real discord support member or not? Because I think its that scam where they ask you to change your email and steal your account like this user was doing

coral coyote
#

Just gotta check you tickets

cosmic viper
vocal ice
#

This bot send me this, I don't believe it's true because there is a claim button with a link coming to a link odd

odd prairie
coral coyote
cosmic viper
cosmic viper
native flicker
willow rover
#

hey anyone having problem with streamer mode

wheat coral
#

What happens when a server name is plagiarized?

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Because my server has been around for 4 years, and I noticed that someone named their server the same (it's 2 years old)

empty junco
idle quail
surreal kestrel
idle quail
#

so my friend receive this n they add the discord support n they have alr paid 800dollars for it l, i really need a quick reply is this real or no

surreal kestrel
#

i think they hacked our friend

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its fake

#

100%

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i checked my gmail and theres no report by discord and the "moderator" dont even have the badge

surreal kestrel
empty junco
#

The safety thing?

surreal kestrel
#

when i join the server i got a chat tell me that tons of thing about discord

empty junco
surreal kestrel
#

oh yeah

#

thanks

idle quail
empty junco
cosmic viper
#

is there any other way to change a gmail of my old account which I currently have no access to?

empty junco
cosmic viper
#

I like, can provide them all the info they need about my old account

#

but yeah, you know the drill

empty junco
#

Yep other then support there is no other way

idle quail
#

this fake right

empty junco
#

There’s a reason I keep sending it

idle quail
#

yea ik im stress out sorry

empty junco
#

It’s okay

cosmic viper
odd glacier
#

Got a question: can I link another account with the same phone number ?

tidal ether
#

Need help: My friend got hacked and already filled out a ticket but it says it might take 2 weeks to a month. Any suggestions?

tiny hull
#

No, one phone number can be linked with a single account

tiny hull
native flicker
#

^

royal latch
#

hi! i've noticed the AI discussion summary notifications are no longer happening in my server, why is this?

final palm
final palm
nocturne fiber
#

is this a bug too guys?

sly sleet
#

is this a fake copypasta or scam? i havnt talked to tuis person in over a year and they randomly message me.

sly sleet
#

how do u see that on phone

empty junco
#

Channel name > pins

sly sleet
#

okay tysm

shadow swan
#

hello

vocal briar
#

More than 2 weeks waiting for a response from Discord lmao

#

trash bro

cosmic viper
#

help, (Yes I'm an idiot for not knowing who Jason Citron is) I linked my acc to the gmail they sent. What do I do?

empty junco
cosmic viper
#

i need help, can someone help me

empty junco
empty junco
cosmic viper
cosmic viper
empty junco
#

Did you already cancel it in settings?

cosmic viper
#

idk how

#

so i bought it last month, may 10th 2024, and i thought it wont buy any next month but it bought some today automaticly

empty junco
cosmic viper
#

im use to buying roblox premium, it doesnt automaticly buy so i thought discord does the same

empty junco
#

Are you in the nitro tab in settings?

cosmic viper
#

sure... (huh?)

empty junco
#

You should see a place to cancel it

cosmic viper
#

dam js help me like- tell me the steps to cancel it

empty junco
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I just did

cosmic viper
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it says pending cancelation

empty junco
#

Good you canceled it already

cosmic viper
#

but do i lose my nitro if i bought it today?

empty junco
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No

cosmic viper
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so lets say, i bought it and 10 mins later i cancel my sub, do i keep my nitro?

empty junco
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You keep the perks for the rest of the month

cosmic viper
#

kk

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how do i check how many boosts i have

empty junco
#

Did you buy more then what was included with nitro?

woven kettle
#

Where can I find a server Gulid (Clan) Discovery?

empty junco
woven kettle
woven kettle
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ok

marsh night
#

Hello, about guilds, is it possible for a guild server to have community functionality?

wet ginkgo
#

If I can have free nitro for a month and after a month my subscription will start. Will they start taking my money after free month? What happens if I cancel during the free nitro month?

marsh night
empty junco
empty junco
# marsh night I've already looked and found nothing about it.

This basically says no “On Discord, a Guild is a small, exclusive server where people who regularly play games together collaborate, compete, and hang out. Guilds recruit members by application and provide their members with a sense of tight-knit community, support, and shared identity.”

marsh night
quick robin
#

@empty juncoHi

empty junco
empty junco
merry summit
#

I did, but i just got a rude reply.

quick robin
empty junco
empty junco
merry summit
#

Not to be insulting to Nick but they probably won't be able to help more than other members here.

quick robin
empty junco
mellow meteor
#

I need some help because it appears I got myself into a peculiar pickle

#

Are these legitimate?

vernal fox
#

this is the THIRD TIME
TODAY

blazing charm
#

people are so gullible on this app its insane

mellow meteor
# vernal fox NO

THANK YOU!! JESUS CHRIST I WAS SHITTING MYSELF. PARDON MY LANGUAGE

vernal fox
blazing charm
vernal fox
mellow meteor
vernal fox
mellow meteor
#

WHAT A COWARD!
UNBELIEVABLE

#

I NEED TO STOP TRUSTING PEOPLE
THAT COULD HAVE ENDED FAR WORSE
AND THIS PERSON OUGHTA BE BANNED

lofty fable
#

Is there any way to hide messages from blocked users? Like, entirely.

mellow meteor
#

Just Block em, no? Removes the messages and replaces em with X’s

glacial swan
#

Why does my ERM bot go offline?

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I cant use the commands if its offline

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and i need it to work

blazing charm
#

anyone know how to find out if a ticket has been automatically closed or closed by a human?

tame plume
#

What should i do 😭 i accidentally paid for this month of nitro even though i won the giveaway (i forgot to cancel the subscription) should i file like a cash back?

lofty fable
tame plume
mellow meteor
mellow meteor
lofty fable
tame plume
#

Oh no i dont think then

tame plume
#

😭

cedar grove
#

my friend just invited me to a server called "Real Rewards," with 24k members how do I tell if its a scam

native flicker
#

I'm inclined to say the server name is the first red flag 💀

dense jacinth
shadow lynx
#

hi, someone's pretending to be a discord mod FROM discord without the check mark being there, and is actually hacking ppl.. [myself included] i'd also like my account back- bc i have online friends on it and i dont wanna get them hacked.. my user for that account is sakura.com [with 2 underscores on both sides of the name]

shadow lynx
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i am

viscid furnace
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hello, i got an issue that i lost all sounds on discord (deafen, mute, joining/leaving, hearing others) so i wanna find a solution for it

edgy dove
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I used to have an emoji banner thing in my profile. Can some1 send the link that takes me to the maker website?

edgy dove
#

U can dm it to me if links are blocked

native flicker
#

Okay the link is automodded 👽

edgy dove
#

Also, is there a way to make them take up less words in the about me?

edgy dove
native flicker
native flicker
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Ye

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May be a message request

edgy dove
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Wait nvm yeah

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Normally it shows a ping icon but not lmao

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Ty btw

shadow lynx
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alr its submitted-

bright pasture
#

Does discord have an official place to suggest features for it?

mild jolt
zenith ocean
merry summit
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im joking btw

stone spade
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I got banned

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From that server

tame plume
dense jacinth
spring silo
#

EN Hello, I have a question: my crown was stolen from my discord server, how to get it back
FR Bonjour, j’ai une question : on mas volé ma couronne sur mon serveur discord, comment la récupérer

ebon ivy
#

Ownership? Cause someone can't just "steal" it. You have to give it away intentionally

spring silo
amber thorn
#

Means another permission has administrator perms

next sky
#

a friend of mine (mooncake7600 is their tag) might have been hacked as he's saying that I need to add this person (support.soong) to appeal "false reports" otherwise I will be IP banned from discord, I have no idea what's even happening or why this is going on but I'm asking you about this because the support.soong guy is not labeled to be a official discord moderator account which is why I'm here in the first place

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is there anything anyone can tell me about this situation of false reports or who this support.soong guy even is?

empty junco
next sky
#

They didn't ask me to disable 2FA or anything they just asked for me to friend the guy

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I got suspicious when I realized the guy wasn't an official discord moderator member

empty junco
#

Yeah that’s all covered in that pin

next sky
#

So 90% chance this is a scam?

empty junco
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The pin should eliminate any doubt you had

short marsh
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100% a scam

coral summit
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question is this real, my friend just got this 💀

empty junco
short marsh
#

I've never seen the "official" tag, but maybe they changed it from when it said "system". Looks legitimate to me

coral summit
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i think bro did something diabolical

next sky
short marsh
next sky
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their name was support.soong or something along thoes lines

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im sorry that theres nothing else i can do about that

still pumice
#

Guys help, support will take too long and might not even get him banned but hes a problem

short marsh
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Just keep reporting & blocking the accounts and don't respond to their DMs

dense jacinth
short marsh
#

Alright, good to know

misty rain
#

Hello, I've purchased a year of Discord Nitro as a gift, maybe close to half a year ago, and it was claimed by the intended recipient. Is there any way for me to prematurely cancel that gifted subscription and revoke their Nitro, or do I just have to wait for it to expire?

short marsh
#

Once you've given a gift, you can't revoke it

narrow imp
#

There is a Discord server that is fraudulent and sells Discord products. How can I report it?

dense jacinth
#

All reporting is done in app

cosmic viper
#

Is something the matter with Discord support? from last 24 hours my tickets are getting Marked solved without even replying I also tried to reach them with different email but same problem 😕

dense jacinth
#

How many tickets did you make?

void grove
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Hi

#

My account was suspended for being underage as someone might have reported me but I’m 18+ and it’s been over 5 days I’m trying to contact discord support I’ve created a ticket and sent my selfie with my ID proof and my username of suspended account but there is no reply from discord team

dense jacinth
#

Just gotta wait. Could takes months, just be patient

void grove
empty junco
tiny hull
#

I received a message from discord couple of days back

dense jacinth
#

I have Offical on Android 2joeIdkMan

tiny hull
#

Mine still shows System

#

maybe it's on roll-out

covert orchid
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And I'm not a developer lmao

tiny hull
#

either way, a definite way to verify is you can't send message in this DM

covert orchid
cosmic viper
steady raven
#

did anybody elses discord just flashbang them?

dense jacinth
#

Jesus now I was also flashbanged

steady raven
#

my eyes hurt especially because im in a dark room

dense jacinth
#

I feel like light mode should be spoilered by law.

Are you asking if it randomly changes, or what?

steady raven
#

and now my discord flashbanged me and is just light like that

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i have 0 clue what happened or what to do

dense jacinth
#

Does it do anything if you change the color, or restart the client?

steady raven
#

no, only time when its back to dark theme is when like booting up like i close it and reopen a new tab for asplit second its normal but when it loads it just flashbangs me

dense jacinth
#

Oh, so it doesn't stay that way. I haven't had that issue at all, nor have I heard of it yet

steady raven
dense jacinth
#

Does it do it for any other application?

steady raven
dense jacinth
#

I meant for any other window on your PC (as that's what I assume your using)

steady raven
steady raven
steel grotto
#

how to play games on dc?

dense jacinth
#

Try hitting ctrl-r

That'll refresh the client, could be that's what's needed?

dense jacinth
steel grotto
#

like?

steady raven
dense jacinth
#

CatSalute Best of luck

dense jacinth
steady raven
steel grotto
#

haven't used in a while so forgot..

dense jacinth
muted elm
#

So, I had been gifted a 2 week nitro trial, so good for me. Problem is that I don't have a credit card, therefore I can't fill out the things required for me to get it. Is there anything else I can do to bypass that cuz the gift is free, and if not, then Discord should change it sooner rather than later.

empty junco
muted elm
#

Ughhhhhhhhh....
Well, alright. Thanks anyway.

manic flame
#

Hi, is it possible to create a thread in forum channel without a message(the one written below the heading of the thread)?

barren belfry
#

is this where i get help?

#

helloo?

muted elm
#

When it says "Pending Cancellation" I believe it means that it's cancelling your basic nitro.

#

I don't know. Also, is your name approapriate for the rules? I'm not sure. Can you go check em to see if "I love D**k" is an allowed nickname?

#

Lol, it's alright.

#

Oh, damn.....

#

You have the perks cuz your friend gifted you the normal nitro.

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Huh, weird. I didn't own nitro so I don't know what to think of it.

grave aspen
#

Hey I have some doubts, I got a random message from the official discord bot regarding monetization and I am confused...
I dont know where to approach with this...I barely know anything about this...

cosmic viper
#

whats the official discord bot

tiny hull
#

you have to wait out the basic subscription to end, the normal nitro subscription would be credited to your gift inventory. after July 11 you can claim the normal nitro gift

tiny hull
willow hare
#

What is going on? I have a friend having trouble with the connection in Australia.

soft spade
willow hare
#

Like disconnecting and it's taking a long time to reconnect.

woeful mist
# stone spade I got banned

Well if they banned you, there's nothing really you can do other than appeal. Them still ignoring the proof is ridiculous and I am sorry about that.

grave aspen
#

Also, thank you @tiny hull

cosmic viper
#

is something wrong with this discord my tickets are Marked as solved without response doesn't matter from which I'd i mail them??

proud tapir
#

Hey I had a question, is there a way for me to disable the ability to use JUST @-everyone and @-here in my server for everyone, including admins without disabling the ability to use @ commands completely?

tiny hull
#

admins can't be stopped. Admins are also the people you should be handpicking and are meant to weild the authority sensibly

proud tapir
#

oh believe me, i agree lmao

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its my irl friends that are admins in my server, and while we co-own the server I just said ppl are not to use those commands

tiny hull
#

you can set up a custom keyword rule in Automod with those words.

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but regardless Adminstrators are immune to the rule

proud tapir
#

so what does the @ mention setting even do?

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it either allows @ mentions or disables them completely?

tiny hull
#

if it is disabled, people can send role, everyone and here pings but it will not ping anyone

proud tapir
#

that seems like something that should be brought to the devs imo

#

you should be able to seperate those permissions

tiny hull
#

I don't think anyone else than moderator roles should be required to be able to ping roles

proud tapir
#

depends on the size/utility the server provides but sure

#

i dont mind ppl being able to use @ roles, sometimes it is a useful tool. I just don't want people @'ing a ton of ppl unnecessarily using here or everyone

#

no one likes being pinged for random stuff

tiny hull
#

that can be achieved by enabling the permission and having an automod rule that restricts everyone and here only

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as I mentioned above

proud tapir
#

and thats a thing that is built into discord? i am not familiar with automod

tiny hull
#

Yes, I am speaking of Discord's Automod

proud tapir
#

mm okay lemme try this in my personal server

tiny hull
#

you would find it in Safety Setup tab

proud tapir
#

and no one is able to bypass this rule?

tiny hull
#

Admins are immune

proud tapir
#

oh lmao, okay so it can't solve my problem

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thats fine, thank you for the help anyways, hopefully these dudes can just grow up and respect my one rule

tiny hull
#

that's how it should be

fluid dirge
#

hi

cosmic viper
#

hello

amber vector
#

how is this possible? I set the channel to a 1 person vc

winter inlet
#

Is there someone who plays fear and hunger ? I got crazy loot and I'm very bad at the game so if someone can guide me into the next save

#

HELP THR CROW MAULER IS LITERALLY IN THE SECOND LEVEL 😭

tiny hull
amber vector
#

I didn't move him there, and I don't think he has the permission

tiny hull
#

pretty sure the way immunity handled for oneself is that the permission holder doesn't contribute towards the limit count

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see if anyone else is able to join by themselves

daring crow
#

Who do I reach out to regarding reporting a takedown server?

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This is an emergency.

tiny hull
sinful marsh
#

Mobile's touch isn't accurate. I want to click on mark as read, but instead it chose notification

#

And yes, my phone WAS calibrated!

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Holding "mention someone" it wants to chopse "has specific data"

tiny hull
#

yeah, same issue I am observing too.

#

guess we have to wait for discrod to fix it

drifting night
#

Hi i was wondering if anyone can help me or if they have gone through the same thing so I’ve had my main discord account suspended for being under aged even tho I’m well above the age requirement. I’ve been trying to get my account updated i have done the whole id selfie and it to them but that was 13 days and i haven’t gotten any response back does anyone have any idea how long it usually takes or just help in general

tiny hull
#

there's unfortunately no ETA, Discord don't commit on one. I have seen it take a week to months depending on the load

drifting night
#

Ok i see i was told after 14 days they delete your account if no action is taken

tiny hull
#

14 days is the limit when you request deletion of your account

waxen spear
#

you did u get ur acc back?

#

im still suspended

drifting night
#

Im in the same situation as well im on day 15

waxen spear
drifting night
#

Yea ik its wild

lost parcel
#

Hey so I was in a server and one day after work I Was not in it, so my friend checked logs and it said I left but when I went to rejoin it says I’m banned does anybody know what this is?

lost parcel
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I didn’t he checked audit and bot logs

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It said I left so I’m not sure what to do

drifting night
#

I dont even know if like discord will update you’re account if your birthday has passed

low bone
coral coyote
drifting night
waxen spear
drifting night
#

ik

waxen spear
#

im at the point where Ill make like 5 alts and report everyone I dont like

drifting night
#

fr

coral coyote
waxen spear
drifting night
coral coyote
#

Nah it’s an auto bot. Even if you joke about age if it’s under the age of TOS it’s auto suspension

waxen spear
drifting night
#

danggg

coral coyote
waxen spear
#

I legit said I played l4d2 since I was 12 and bot was on adderall and thought i was 12 or smth

drifting night
#

lol

#

that acutully insane

waxen spear
#

yes

coral coyote
#

My biggest thing is my account is from 2016 and I have so many friends and memories on there

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Otherwise I wouldn’t care that much

drifting night
coral coyote
drifting night
#

lol the logic discord uses

#

ive been told you can maybe reach out to them on twitter but like thats if u even get noticed by them out the hundreds of others

waxen spear
#

I js want the account unbanned or my money back

coral coyote
waxen spear
#

my friend got unbanned even tho he was racist towards a discord mod. surely we can get unbanned for a false report about our age

drifting night
#

Hopefully

coral coyote
#

Probably a different client of support requests. Age verification is a whole other selection and the trust and safety staff is completely outsourced to save them money lol

#

Yeah as long as you send in the picture you’ll get unbanned. Might take a month or two tho

waxen spear
#

i legit sent them my ID 2 selfies of me and my discord name

coral coyote
#

Was it all one photo?

#

Gotta make sure it’s all 1 photo or they won’t accept

waxen spear
#

yes its all the same photo. I edited it

coral coyote
drifting night
#

ngl its crazy how they dont even have a server for these kinds of things they just rely on bot now

waxen spear
#

it has to be my face, id and the paper at the same time?

coral coyote
waxen spear
#

bullsh ngl

#

how can that even work? the ID is too small they wont read it well

coral coyote
#

They just need to see DOB

#

I set my camera on a timer and just held them up closer than my face lol

coral coyote
drifting night
#

yepp

mental orchid
#

need do like this in my own server

stoic stream
#

click settings

#

account

mental orchid
stoic stream
#

delete account

mental orchid
iron pebble
#

hey i've bought profile effect but i can't see it properly on PC but on my phone it's showing normally

vague wharf
iron pebble
#

yea

vague wharf
#

other than that, it should be the same ¯_(ツ)_/¯

iron pebble
#

that's on my phone tho

#

and my friend can see it normally from his pc

vague wharf
#

Also normal for me

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hmm

iron pebble
#

Yeah exactly

vague wharf
#

You sure you ain’t hovering your mouse over it?

iron pebble
#

nvm i fixed it it was from the performance settings of the pc

vague wharf
charred rune
#

Hello, I have the problem that I can't save or copy images on discord. When I try, I get this message:

raven tide
#

Hello,
Our Discord account was closed because I provided automatic payment through the bank. What should we do for a solution?

cosmic viper
#

is i am unlucky or getting ignored literally discord replying so many tweet even those which have 1-2 reposts mine have 15+ and still no reply 💀

cosmic viper
cosmic viper
#

What seems to be the problem this morning

hallow shell
#

How would one get in contact with discord support in order to report a server that has devolved in to a high security risk server? Daily users are exposed to dozens of phishing attempts, spreading of malware though game cheats and similar, especially targeting roblox players. The admins have pretty much abandoned it and I have warned them on several occasions that the current state of the server exposes young users to severe security risks due to poor management of server.

empty junco
primal ermine
#

how to disable 2fa when discovery on discord

#

i offed still cant disable

keen hamlet
#

my account got temp banned for being underaged(im 18), i sent like 3 requests to discord support till now with the required data and ive had no response from them whatsoever,it's been a week

#

im scared because i've come to know that there's a 14day period and if they dont enable the account within that given time your account gets terminated

#

what do i do

cosmic viper
keen hamlet
#

damn,but like the same thing has happened to me last year too and they updated my age then. idk why i even got banned for the same reason again,and they reached out pretty quick the last time this happened. im so confused. ive had that account since 2020 and ive made so many friends and memories,i really dont wanna lose it

dense jacinth
empty junco
empty junco
low anchor
#

somerone please help me

low anchor
rose hound
#

this obviously is not Discord Support right?

limber rune
#

💀 That is not one

dense jacinth
zenith ocean
dusty mist
#

you can only ask support about lifting whtever violation you did. Also having a swastika as your pfp in this acc doesn't bode well without the context of what you did. kekw

dense jacinth
#

KEKW I wonder why it was termed

rose hound
quaint fiber
#

@short marsh

short marsh
#

yeet

#

thanks for the ping

quaint fiber
short marsh
pseudo tendon
#

I need some help

#

@short marsh Someone is saying they falsed report me and they are saying that wentzelassistance is a staff member and she is requesting my state your date of birth and country upon creating my discord account

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and i truly dont trust it

pseudo tendon
#

okay

idle vessel
#

Good afternoon, I downloaded discord from the Microsoft store but for a while now I don't know why the app is showing crashes and I even formatted the PC using the bios and when you format it via the bios it consequently leaves the system completely clean and still the crashes They continue and I honestly don't know what else to do

hallow shell
zenith ocean
#

thats really stupid as you need phone to report a server

#

you have 2 ways:

  1. use a phone
  2. get a emulator, install discord on it, report server
empty junco
zenith ocean
empty junco
#

More then own a desktop or laptop

#

Don’t get me wrong it should be on both but if it has to be on a particular platform it’s better it’s on mobile then desktop

empty junco
#

Why is that a thumbs down, I just said it should be on both platforms

zenith ocean
#

it always should be on desktop first, then community can manually do it for mobile

empty junco
#

Ehh

tiny hull
#

I mean there is no point in debating over if it should be in both platforms or which one is a priority. Just accept what it is, report and disengage.

empty junco
#

What is it labeled as age wise?

#

Like is marked as NSFW

#

Hmm

#

Honestly I’m not sure then, I suppose it could be because they hit the online membership cap

zenith ocean
#

townhall has 636524 members right now

median swift
edgy dove
zenith ocean
#

i always have gateway events logging enabled

empty junco
vital bane
#

Is it just me or does the Discord app on smartphones need a Friends tab? I would do anything just to have the ability to see all my friends (those who are offline and those which are online), I can check who I have blocked and can see which requests i currently have.

empty junco
median swift
jolly rover
#

two questions:

1 - why is there no way to link Instagram to our discord profile?

2 - about requesting to "join" a guild, does it take a long time?

zenith ocean
velvet trellis
zenith ocean
jolly rover
vital bane
jolly rover
#

and when you request to join these guilds, would it be all existing guilds? I didn't understand that very well

native flicker
cosmic viper
cosmic viper
velvet trellis
native flicker
jolly rover
native flicker
cosmic viper
jolly rover
#

ty, man

jolly rover
native flicker
vital bane
velvet trellis
#

I think I do too, yeah.

vital bane
#

Also, whoever put the dms button on the top of the server list for smartphones clearly didn’t think that one through. It pains my thumb to scroll all the way up just to get to my dms.

#

I mean, I am in many servers

jolly rover
cosmic viper
velvet trellis
empty junco
velvet trellis
#

Yeah, I'm sure they did. Would be nice to see a change be made, though

empty junco
#

Well it did though to what currently exists

nimble prism
#

when are yall gon fix this, i cant be efficient if this is here

digital glacier
#

is there any reason i cant see 5 of my channels in my discord server anymore?

native flicker
#

Are they resource channels

empty junco
digital glacier
native flicker
#

Check your id:guide, or else enable ''Show All Channels''

nimble prism
empty junco
digital glacier
native flicker
red siren
#

Do you guys know if AutoMod works retroactively? For example, if I add XYZ as a bad word that gets deleted, will it comb over all my channels and delete relevant messages? Or does it only apply to messages posted after creating the rule?

native flicker
#

AutoMod doesn't delete messages, it blocks them from being sent. So no, it won't apply retroactively.

#

For bots more or less is true. It'll start filtering from the moment it's set up but won't look back at existing messages

red siren
#

Thanks, I figured that'd be the case. I know MEE6 has a clear command where you can go back X messages and/or filter by user, but it doesn't have RegEx, which is kind of limiting!

digital glacier
native flicker
#

As long they're designated as resource channels they won't be visible. You will have to remove them from guide completely

slim socket
#

Is those fake reports going of? GF is getting worried :/

merry summit
slim socket
merry summit
primal bolt
#

How to remove an email you no longer have access to even after reaching for support from that provider?

native flicker
#

By remove you mean change it on your Discord account?

primal bolt
#

Yeah. I reached out to Discord but they didn't send me anything back 😦

#

I told them that the providers informed me that there was nothing they could do.

scarlet latch
nimble prism
ebon ivy
#

It’s just a visual bug that happens when you have a large number of roles. It gets fixed when you close the profile card or reload the client

native flicker
#

Scam

hearty charm
#

How do I report scam accs

ebon ivy
hearty charm
#

Cause there's the person who tried to get me to fall for it too

#

Ok I did that
js making sure

tacit spade
#

i just got new pc and i cant open discord app... its windows 11, i downloaded discord app, i see it in search of pc but when clicking it it just does nothing.. anyone know how to fix?

tacit spade
lunar yarrow
#

Hello, I need help, I'm stuck on the opening screen.

ebon ivy
lunar yarrow
#

Hello, I need help, I'm stuck on the opening screen.

ebon ivy
#

Yep, you said that. I would suggest restarting the app or reinstalling it

lunar yarrow
ebon ivy
#

Reinstall or restart?

lunar yarrow
ebon ivy
#

Then double check your connection. You can also try using the PTB client

lunar yarrow
#

how

ebon ivy
drowsy crystal
#

How long does it take for someone to respond to my appeals?

tawdry halo
#

How long would it take for someone to respond to my hacked account report made by me?

native flicker
tacit spade
#

still cant download discord app...

shadow lynx
#

i sent atleast 3 discord support tickets, yet the emails have links and tutorials and say stuff like "please change your password" and stuff when i dont even need to, what i want them to do is suspend the fake discord mod and get my account back..

merry summit
#

Creating multiple tickets for the same issue just makes things slower.

shadow lynx
#

ohh right

#

i had to send quite a lot of proof tho

merry summit
shadow lynx
#

i couldnt send a lot of it tho bc the ticket didnt let me

#

gladly tho, the fake discord mod hasnt asked for money yet

merry summit
shadow lynx
#

why through the app tho?

native flicker
#

Because that's the only way you can report messages, user profiles and servers

shadow lynx
#

oh, but theres the browser version..

native flicker
# shadow lynx oh, but theres the browser version..

You can't report through tickets any more. Where possible, you should report in-app and otherwise (if you're in the EU) you can use the special form for it but the process is different and I believe only specifically for actual illegal content, not just any TOS violations.

coral coyote
plush hearth
#

can someone help me

chrome quiver
#

i have 3 accounts and all 3 just got flagged for "detected something out of ordinary" and wants me to verify by phone number, I HAVE ONE PHONE NUMBER. How do I fix this.

cosmic viper
#

lol why

chrome quiver
plush hearth
#

Can anyone help me with this, on my screen the camera works, but on my friends camera is like on the screenshot, how do i fix this?

merry summit
hoary plank
#

where can i find av1 in voice and vid? cant find it anywhere

cosmic viper
earnest sonnet
#

Hi, I have some questions because I’m very worried. So I got the free nitro from epic games like some know, and if that free nitro goes out does it automatically take away your money when it ends to get another month of nitro. If so how do I stop the subscription bc it doesn’t work on my mobile. One other thing, is it the same thing with boosting servers, when the boost goes away does it automatically take money away to keep boosting the server or something like that, if so how do I stop it. PLSSS HELP ANYONE😭😊

#

Idk if this is the official discord server if not where can I find it cuz I need help with some things

thorn raft
#

Does anyone know how long it takes until discord replies to tickets? I’ve sent in two since I got hacked by being tricked into some kind of ban appeal scam :’3

#

Also since I dunno how to cancel the nitro subscription I had on there too..(it was a free trial and then idk I think it’s still on there.)

jagged plover
#

ya i'm waiting on a reply to i can't log into my account keeps saying my email does not exist

native flicker
dark barn
#

Has Discord been doing some sort of purge of accounts today? I’m a mod on a server of about 60,000, and we’ve had a steady steam of users leaving for the last 5 hours or so (hundreds and hundreds have left. 98% of them have no profile picture or anything. I’ve banned (so they wouldn’t be able to rejoin) a few that I noticed had a typical scammer name (like the “support desk” types) and they show up as deleted users. So it looks like they are leaving discord, not just our server? Anyone else seen this happening?

thorn raft
jagged plover
#

i can log into my email but on discord says email does not exist

thorn raft
#

Oh then nvm

jagged plover
#

like someone change my email or something i no i didn't i only have 2 emails i us

earnest sonnet
jagged plover
#

it's funny it's late me us this nickname to it's the nickname for my main account

native flicker
native flicker
earnest sonnet
#

Okay thxxx so much ur the best

#

❤️❤️❤️

dark barn
native flicker
paper merlin
empty prawn
#

A friend of mine had to reinstall discord and now he says it keeps crashing how can he fix that? He's oh so not computer literate. lol

empty prawn
#

Я заставил его это сделать и переустановить. Всё равно вылетает. лол

#

ЛОЛ, я так и сделаю!

tall loom
#

@short marsh Do you know How I can get in contact with official discord support staff? Because my friend just dmed me this.

short marsh
#

That's a scam, your friend's account was compromised by the same scam

tall loom
short marsh
#

Nope. It's a scam.

#

You don't need to contact Discord

tall loom
#

You sure?

short marsh
#

Yes.

#

False reports don't work, and the screenshot they sent is fake

tall loom
#

😭 I was in a panic

vocal briar
#

hahaha discord wtf

tall loom
short marsh
#

Yes

tall loom
#

I TOLD HIM

#

NICE TRY SCAMMING @short marsh 💀

short marsh
#

Don't tell them, just report them.

tall loom
#

My god I told him my name and email

#

Im a dumb child rahh

tall loom
short marsh
#

They're probably not. Discord will never contact you for account information through DMs on a regular account.

tall loom
#

thats the user id.

tall loom
#

@short marsh thanks for not getting me scam, like he could take my money at all (I only have 10 cents 💀

#

@p

#

@short marsh How can I actually report the guy via email to discord staff

short marsh
drowsy bear
#

Hi I need help im trying to change my email im using on here but don’t remember my password to that email because I don’t use it anymore is there any way to change it using a phone number or something like that?

cosmic viper
#

Hey this is the account that took my information I was talking about in general. I dont know what to do so my first idea was to post it here

sand sail
#

How to connect instagram with discord?

empty junco
sand sail
sand sail
empty junco
sand sail
south garnet
#

Is discord being slow for anyone else? and failing to load messages

south garnet
empty junco
sand sail
#

i dont have moneey

#

im poor

empty junco
empty junco
sand sail
#

and give me nitro

#

or give me pro bot credits

empty junco
proper fjord
#

Hello and good day. It seems that selecting channels takes time to load and despite the fast connectivity of the internet Discord's taking it's time to load and there are times it says 'failed to send message"

cosmic viper
#

hey is there a way to remove my credit card info from discord

#

because someone is targeting and doxxing my friendgroup and i am clearing my personal information from everything

wooden sierra
#

settings > billing > edit/remove payment method

cosmic viper
#

thanks

wooden sierra
#

if you're being doxxed, should probably enable dual-authentication as well. disabling the 10-15 account connections you have wouldn't hurt either

gentle basin
#

why are the friends i can gift the 2 week nitro trial to so limited? many people that havent had nitro in months arent on the list i can select from, when ppl ik that had nitro way later is on the list

#

idk its weird lmao

signal dagger
#

help

gentle basin
#

what is "more" enah

dense jacinth
#

MistyShrug No one knows

flat sky
#

can anyone give me suggestions on what can i do now?

cosmic viper
# flat sky can anyone give me suggestions on what can i do now?

once suspended that is that. It's over my friend. The account is gone, Discord does not waste time with this sort of thing. If you was reported for being underage then there was most definitely proof of that event as evident by your suspension.
So if you will refrain from saying things you shouldn't you'll be fine in the future.
Problem gone, carry on

ebon ivy
#

That's not true at all samuThink

#

Otherwise the appeals system wouldn't have a reason to exist lol

cosmic viper
#

Appeal it if you can, typically they aren't closed that fast. So its obvious what happened in this case. Someone was talking abt or joking in ways they aught not.

digital glacier
#

How do i stop the crackling that happens when i stream something?

ebon ivy
#

Try turning down your sample rate

drifting wind
#

quick question someone pls help: when i stream on discord in VC my recording lags alot how do i fix it?

waxen spear
#

thats the only thing I said age related on a server

cosmic viper
#

Idk what was said so that is not what I'm saying.
But if what you said is true I hope you are able to appeal your case and I apologize if it seemed rude, it's common place that people talk or joke in ways they shouldn't

waxen spear
#

I just hate that people just randomly report others for being underaged

#

or arent able to read plain english

empty junco
cosmic viper
#

Just don't ever reference your age, that's a good way.
To lose

covert orchid
cosmic viper
#

Yeah, just don't ever mention age and you'll be fine

covert orchid
#

I once tested it on an alt and yep. Within 5 hours It got banned

digital glacier
#

Oh, of the channel?

#

Nawh, not it

cosmic viper
topaz dock
#

hey guys, got a ticket of 29 days of age...no response

how screwed am I?

dense jacinth
#

Just be patient, it could definitely take a bit.

topaz dock
#

i dunno man when my account's on the line i dont have much patience

dense jacinth
#

If you have an unresolved ticket, it won't be deleted.

topaz dock
#

i mean my account

dense jacinth
#

Yes, your account won't be deleted.

topaz dock
#

it's like that saw trap with the shotgun and the caroussel, and it's my turn

dense jacinth
#

It's what you gotta do unfortunately. Not much else choice you have. Making more tickets or spamming them with requests will just end up with them closed & a longer wait time.

Just be patient, I know it sucks, but it has to be done.

topaz dock
#

me fr

cosmic viper
#

did anyone else's username badge suddenly disappear and the toggle for it is gone?

olive harbor
#

ohhhh the # thing?

cosmic viper
#

yeah that
mines gone out of the blue

olive harbor
#

idk this is my second account thats why its called axe2\

#

my old one has it tho it didnt go anywhere

#

maybe ask discord support

shadow lynx
#

my number on my main account's gone, u can have usernames without it now..

shadow lynx
cosmic viper
shadow lynx
#

oh- idk wym

cosmic viper
shadow lynx
cosmic viper
dense jacinth
#

Not the first one I've heard with this issue

cosmic viper
tawdry halo
#

My phone, card number etc

shadow lynx
desert gorge
#

Does anyone know why as soon as I open the settings for a forum channel it says there's been a change and I need to save or reset. But I don't change anything at all and it constantly says there's a new change when I save

cosmic viper
desert gorge
#

Is there anything I can do to the channel to fix it?

cosmic viper
#

I'm not sure tbh with you.

desert gorge
#

oof

#

i am able to make changes on mobile ok but the app hasn't caught up with the new external app permission 😦

cosmic viper
#

It's much easier if you have access to a pc yes. Or at least less frustrating I agree.

barren marlin
#

Does anyone know how to completely cancel this Nitro subscription? I did it but it keeps saying it’ll run until July 10

#

Like I cancelled it but it didn’t completely cancel out. This is so confusing

cosmic viper
rapid axle
#

i accidently bought yearly nitro how do i cancel this 😭

old surge
#

help me i think my first account has been hacked can someone help me?

cosmic viper
rapid axle
cosmic viper
#

If you say so. Lol

rapid axle
#

do i need to create a ticket or something?

#

ion wanna wait till 2025 bro 😭

cosmic viper
old surge
#

but now my account has changed the mail address

barren marlin
cosmic viper
cosmic viper
cosmic viper
old surge
cosmic viper
#

You can dm me regarding this but post directly I don't answer calls open links or any of that nonsense. And I can't fix thus issue, I can only offer advice as to what you should do.

barren marlin
cosmic viper
#

That too, yes. I wasn't aware you could hold it though I'm guessing it was floating in gc or dm's

barren marlin
#

Ah alright

#

Yeah it was just sitting in my inventory for like a year or two lol

spring dew
#

Is mod view a new thing or what? When i click on people's profiles there's a "Mod View" option

#

bruh

#

someone tried to post a scam in here 🤣

cosmic viper
spring dew
#

but i still have the option even tho im not a mod (the mod actions aren't avaliable since i dont have perms)
is that on purpose?

cosmic viper
#

It's probably an oversight regarding their granted permissions to roles.

#

Idk tbh, that's my best guess however

spring dew
#

okay
i thought it was because of some experiment i forgot i enabled

cosmic viper
#

Perhaps but I don't have enough information to understand the interactions of your experiment as of this moment. It could be a bug too. If you can recreate the same phenomenon elsewhere then* you might be a bug hunter in the making:D

keen sandal
#

Why duplicate apps?

cosmic viper
keen sandal
cosmic viper
cosmic viper
olive harbor
little root
#

What is this

#

@prime ravine

zenith ocean
prime ravine
#

You also have links for more information

little root
prime ravine
#

Then click on the Help Center Article blobthumbsup

little root
prime ravine
little root
#

Thanks, 😑

prime ravine
#

Anytime!

drowsy glade
#

I bought myself a little gift while I had an active subscription(both month). But when I tried to upgrade, the credit only aplied to yearly. When my canceled subscription ends, will the credit work only for yearly as well?

drowsy glade
cosmic viper
#

Yes

drowsy glade
#

So its only for yearly..

cosmic viper
#

Once your current billing period ends if you decide to swap from yearly to monthly the appropriate advantages will carry over to the new billing.

For the monthly to yearly you get more advantage, but from yearly to monthly you lose very little of those benefits its

drowsy glade
#

And I am asking when my subscription ends

drowsy glade
#

Can I use my monthly on monthly?

cosmic viper
# drowsy glade And I am asking when my subscription ends

Oh, go to profile
Settings/ Nitro section at the top of screen.
Your credit receives advantage for continuous purchases. when you go from Yearly to monthly you do keep that bonus but it may not be as valuable is what I'm led to understand. But it would be as if you was purchasing monthly.

drowsy glade
cosmic viper
#

Well yes

drowsy glade
#

Thank you so much!

cosmic viper
#

Anytime.

drowsy glade
#

But I wont be charged when I use my monthly credit, right?

cosmic viper
#

Assuming you're paying everything on time, yes.
You will not lose your price
It's locked in.

cosmic viper
drowsy glade
cosmic viper
#

you can once basic ends

drowsy glade
#

I still wont have to pay for both tho right?

cosmic viper
#

or if you ask support to remove it from your account earlier

cosmic viper
drowsy glade
#

Alright, thanks

cosmic viper
#

activating credit doesn't charge, just pay attention to the final price, if it's not 0 dollars then you'll be charged

#

matter of fact you don't even need a payment method to activate subscription credit

drowsy glade
#

Only if subscription isnt canceled tho

drowsy glade
cosmic viper
#

they might not issue a refund

drowsy glade
#

AIght

visual needle
#

hi

cosmic viper
# drowsy glade AIght

I had to do allot of research just now, but I was wrong.

Niro works like this with subscriptions
If you buy nitro, classic, or basic your credit from that subscription will only apply to that type later nitro-nitro, classic-classic, basic-basic.

If you cancel your subscription you have finalized the purchase and will experience benefits till the end of that billing period.

Your credits do remain, and can be used later, you will have to have a payment method to take advantage of this.

If you go from yearly to monthly assuming it's the same nitro type, you can indeed use your credits towards that purchase.
Regardless of wether or not they exist monthly or annually, credit is credit.

#

Note: if you are on ios you will have to use the apple app store to cancel your subscription, or contact Apple support.

Refunds are possible! but must be submitted within 5 days of your purchase. That's for apps and subscriptions only. Everything else will not be refunded.

#

How come discord nitro cannot be shared with 1 friend of me specifically

#

But people i never even chatted with that much and are not friend with me, it can be shared with..

cosmic viper
cosmic viper
cosmic viper
drifting wind
#

quick question someone pls help: when i stream on discord in VC my recording lags alot how do i fix it?

rough bronze
#

'

formal wasp
#

Hey gang..

ocean arrow
#

how long is a disablement its been like almost 2 weeks since my friend got disabled

cosmic viper
#

so uh, my "friend" just edited some random stuff and “exposed” me in the server, and

#

Anyone got some dark technology thingy for revenge which ik is totally pointless but yea

dense jacinth
cosmic viper
ocean arrow
#

how long is undisable

dense jacinth
ocean arrow
#

i submitted an appeal but its been like 2 weeks

dense jacinth
#

Then busy be patient. Could take a month or more

harsh venture
#

Do I need to have nitro to use the profile effects and frames?

dense jacinth
#

If it's already set before you lose your Nitro, it'll stay. But to get it in the first place, yes, you need Nitro.

ocean arrow
#

or you can buy it

#

you need to be on pc to buy them

native flicker
solar tangle
#

c

rich estuary
#

Hello everyone, by the way, why can’t you put a custom link “unreal” on the server?

blazing charm
#

15 days still no word with support

weak ridge
#

I can't hear Rythm's music on Discord mobile, is anyone else having this issue?

cosmic viper
#

you can acquire profile cosmetics on your phone just fine

dense jacinth
strong tundra
#

Ji

dusty mist
strong tundra
#

My discord App full lag

#

@dusty mist

waxen spear
#

not normal in my opinion considering i have a i7 12700k and a 4070 super but its whatever

dusty mist
#

normally crashes have nothing to do with the hardware specs themself. very few bugs do.

#

that being said, I haven't noticed any crashes on recent versions. Do you know what version you are on?

weak ridge
split timber
#

orphangelard

empty junco
split timber
#

Do any of you recognize this user he is scamming people possibly by saying that you've scammed him he's added my randomly

#

Ah tu

latent robin
#

Hiya

waxen rapids
#

Alright idk if this is the server to say this but I have encountered a very very weird thing that I’m thinking is a scam

#

And I want other opinions on it

#

On a scale from 1-10 how scammy does this dhit sound

median swift
#

Block and report

waxen rapids
#

How do I report an account

dusty mist
#

go to profile and report, but that is for the account details itself (not this). just long press/right click on message and click report for this.

median swift
strong tundra
#

@waxen rapids click on profile and click 3 ... And see report

median swift
#

You can also report the messages

waxen rapids
#

Alright thank ya

dusty mist
#

reporting the profile is the wrong way in this situation

thorn raft
#

Its better than the scam spreading to other accounts n putting people in danger

empty junco
thorn raft
#

But that hacker can use the account to impersonate you and try to trick your friends as well

dusty mist
empty junco
thorn raft
#

Wdym?

barren marlin
dusty mist
#

idk what nick means, but you report the message here not the user profile.

empty junco
barren marlin
empty junco
#

Not reporting things the way discord wants you to

thorn raft
#

I’m confused, we were talking about reporting accounts

empty junco
thorn raft
#

Yeah thats what it did for me as well with my one friend

#

(Showing the first ss my main hacked acc)

empty junco
#

I think somehow the conversation moved from reporting to what happens if you fall for it

thorn raft
#

Im showing you the hacker is using my account to impersonate me and trick one of my friends

#

(Which unfortunately actually worked)

dusty mist
#

but that has nothing to do with what the original conversation was about

empty junco
#

Yeah

thorn raft
#

You’re being super confusing 💀

dusty mist
#

no you are/were kekw

#

they didn't fall for it.

thorn raft
#

WHO?? Literally who??

dusty mist
#

maybe the person above

empty junco
thorn raft
#

Dawg..

thorn raft
# dusty mist maybe the person above

I’m not talking about them falling for it dude I said my friend fell for it. And they said that it only happens if you fell for the scam, which me and my friend did. So, you can report the account as well for spam since the account is already hacked and they can use it to their advantage to try and trick other users.

empty junco
dusty mist
#

What would you seriously report out of these options? None are even remotely related to what you are doing so your report is just going to be thrown in the garbage.

thorn raft
#

Yeah when they put quotations around the message I put, I simply showed them what happened to my account and what I mean’t by it.

Also, discord support lmao /nm not directly from the app (or i think it’s different on web browsers.)

dusty mist
#
  1. You don't use discord support for reporting users. It is all through in-app.
  2. They won't accept images or other media as those can be easily faked. The only way this even make sense is if it is a hacked/scammed account ticket and not actually reporting the account.
waxen spear
thorn raft
#

Idk people are telling me that they reported my hacked account through discord support or smth, either way I was just trying to show them what I meant by impersonating someone to trick others and I wasn’t trying to go off topic in the conversation.

zenith ocean
thorn raft
#

Seriously? I didnt know that

dusty mist
thorn raft
#

Well I’d like to end the conversation.

#

Respectfully because I don’t wanna escalate it any further.

remote sedge
#

Hi gangy, I got a problem that when I get dmed discord instantly opens

brazen osprey
#

Yo I payed for nitro and I never got it

thorn raft
#

Me too I spent like 30$ on it now because I kept having to cancel it-

empty junco
brazen osprey
#

Yeh I just did

cosmic viper
brazen osprey
#

Android

cosmic viper
#

Well damn, Are you sure you have enough funds?

brazen osprey
#

I've got 20 on the account

cosmic viper
#

That must be a mobile problem

median nimbus
#

How do I stop servers from joining me into them?

dusty mist
#

by not joining the server in the first place?

median nimbus
#

Didn’t know I was in the smart ass chat, thanks pal

median swift
median nimbus
wind goblet
#

Guys Am I cooked bcz of this (it's a false report btw)?

empty junco
wind goblet
ebon ivy
#

Here

empty junco
wind goblet
#

Alr thx man

wind goblet
native flicker
#

Report & block

wind goblet
#

alr thx I reported him

wind goblet
native flicker
#

Yes

wind goblet
wind goblet
empty junco
#

As long as you did nothing but block and report them yes

wind goblet
autumn scarab
#

So i just got this dm from someone warning me that my account could be ip banned due to some guy hacking a person in my friends list, I just want help identifying if this is like, an actual warning or just a scam

#

i can send screenshots if needed

dense jacinth
#

Check pins

autumn scarab
#

oh ty, sorry i completely blanked on pins

#

so my situation is a bit different but its somewhat similar, would I still go about the same way as whats currently listed to report?

ebon ivy
#

Yeep

jaunty oriole
#

i need serious help with mod permissions in my server…

#

ping me if your available pls

cosmic viper
#

holy crap

#

i got cought in report scam

#

so this is fake?

cosmic viper
# cosmic viper so this is fake?

Yo, staff will always use official links, and never indirectly. You will certainly recieve an email if there was an issue, & or discord wouldn't be working.
Also discord staff have a custom Official Discord Staff badge in every dm and server. So check those profiles

If you don't know what that looks like check here
#📛-badges-faq

#

jeez
they wanted me to send 200 dollars to phillipines

#

Obviously a scam fam

#

thanks god i dont have debit card and only 40€ on bank account

#

Hackers use a variety of tools to steal information, if your account is hacked then its possible your Gmail is compromised is why. You'll need another email for them to reply to then so that person can't simply respond to their response before you. It's a safety measure.

vocal sandal
#

yo

cosmic viper
#

Also you should have never displayed your Gmail like this!

vocal sandal
cosmic viper
vocal sandal
#

so ehm wtf was that dm i got?

cosmic viper
cosmic viper
vocal sandal
cosmic viper
#

@warm herald staff will always use official links, and never indirectly. You will certainly recieve an email if there was an issue, & or discord wouldn't be working.
Also discord staff have a custom Official Discord Staff badge in every dm and server. So check those profiles

If you don't know what that looks like check here
#📛-badges-faq

vocal sandal
#

cause it looks fishy af

cosmic viper
#

It is Report them, block and close the dm

cosmic viper
#

My bad :0

vocal sandal
#

yeah

#

i alr reported it

warm herald
cosmic viper
#

I apologize though, usually the newest comments are topped on the @feature I'll be more careful in the future fam.

#

i hope theres way to return account

cosmic viper
# cosmic viper i hope theres way to return account

I'm hoping that the matter can be resolved timely and to your benefit. Try to understand there's allot of people ahead of in the support reports try to be patient. And you may not be able to recover the account if you have proof of ownership like pictures of you in chat for example, be sure to include them in your report there's an attachment section at the bottom.

delicate flume
#

is anyone else having issues streaming while in aa voice call

cosmic viper
delicate flume
#

interesting, I just went to another server, streamed, left and it let me stream in my server again

cosmic viper
hardy shuttle
#

i got falsely banned for being underage and i sent them my passport and everything a week ago and they haven't responded or anything, what do i do??

hardy shuttle
#

2 TO 3 WEEKS??