peer-help

[pine wren]

Hi

[hazy wigeon]

ok I think there a problem with the internet here that's all

when I use my phone wifi the discord in my phone is loading normally but when i try to share the wifi I use on my pc my discord mobile have the same problem as in pc instantly

altho sharing my mobile data to my pc the problem still there so idk it could be my pc problem or the internet here is a problem

you know what whatever i'm gonna do factory reset

[red turret]

quick question, with the support tickets have there been cases where a ticket has been left open for a good while? because im feeling like my ticket is going to not get checked for a while

[fringe bone]

There's a huge wait for them right now

[red turret]

yeah ive sent a ticket 2 days ago, so yeah thats kinda me being impatient due to anxiousness

[cosmic viper]

Am I gonna get banned? Someone reported me because he thought I'm a hacker

Bruh

It's my ID, I'm scared of losing my account

[paper wasp]

No that's a scam!

They are trying to steal your account

[green edge]

[cosmic viper]

Ah thank you!

[paper wasp]

I would block and report them.

[fringe bone]

It's a scam, don't do it, and DO NOT CHANGE YOUR EMAIL.

Discord Staff will never ask you to change your email. Your email is your control over your own account, and if you give that control to someone else you've lost your account.

[cosmic viper]

Alright

[fringe bone]

#peer-help message You can take a look at this post from earlier, as well.

If you'd like to know how to spot an actual discord staff member, by the way, you can go to #🏠-discord-updates, click on "Tracer", and check their badges. That's what the Discord Staff badge looks like out in the wild.

Additionally, a screenshot of an email can be modified to say literally anything the scammer wants it to say.

[daring topaz]

https://tenor.com/view/block-blocked-block-contact-tumblr-filter-gif-8413477027833083741

[paper wasp]

https://tenor.com/view/bubblegum-adventure-time-stop-talking-go-to-jail-cuffs-nope-gif-15032050

[fringe bone]

What do you think of this? made it so it's quickly deployable.

[paper wasp]

Very straight to the point 👍

[fringe bone]

I actually made it a sticker, but I can't use outside stickers in here.

Understandable. But it would've been nice.

[proven knot]

yesh u have to boost

[fringe bone]

Seems kind of weird to boost an official Discord server...

[proven knot]

not really

[paper wasp]

I mean... It's a discord feature

[fringe bone]

Boosting here would only benefit Discord. Let's be honest, I'm just here to help people not lose their accounts, something Discord could be doing a whole lot more to prevent.

[paper wasp]

I agree ✊

I understand they have a lack of staff for a platform with millions but that doesn't mean their couldn't be other solutions to minimize damage.

[fringe bone]

I would contest you a bit on the economics side of things. Any idea how much server space costs? IT to cover it?

better planning and minor features could prevent this whole thing. As the addage goes, an ounce of prevention is worth a pound of cure.

If they did more to educate users when the issues flare up, they could prevent their ticket systems from getting swamped with recovery. They're stuck on the back foot for support not because of staff, but because of poor planning.

[paper wasp]

Indeed. Education is very important for anything.

[wild umbra]

hello, my discord's in-game interface is moving my screen along with my mouse

so for example, if i open up my in-game interface using shift+`, and i move my mouse around the interface, my in-game screen also moves along with it, and if i press M1, i'll also press M1 in game

causing me to shoot unnecessarily. anyone know why this is happening?

i did some experimenting, and it seems that when i use my friend's account, the problem doesn't happen so i'm thinking it's some setting that i have enabled or disabled that's causing this problem.

thing is, i can't seem to figure out which setting it is... the game is valorant by the way if it helps

[wild leaf]

How do I make like a rank order system on the leader board of your server. (Something will be attached of what I mean.)

[sharp mortar]

you can go on to the roles setting on your server settings and move each role up and down to adjust their hierarchy

[next panther]

Hi, I wanted to let you know that I got my account back last night

Thanks for all the help

[paper wasp]

Glad to hear it! And you're welcome!

[wild leaf]

Ok, I did that but it doesn't change.

[red turret]

nice, im just watching mine atm and trying to keep my anxiety down

[earnest latch]

help again

here

[cosmic viper]

https://discord.com/safety/360044103651-reporting-abusive-behavior-to-discord Funny how in this guide it says you to click in the 3 dot button and then "Report user profile", but for me there's no such option

[paper wasp]

Weird

Works fine for me on mobile

[cosmic viper]

Doesn't work either on mobile for me

So yeah, I can't even report a fraud user

Great feature xD

However, even if I have managed to report the profile picture as "Unsafe", it won't do nothing. From what I understand, it takes at least 10 reports for an account to be reviewed, right?
I think I was the first person to discover that this user was a fraud, as they use photos of someone who doesn't belong to them to impersonate their identity. There's not even a text form in the report... it's just buttons, so I haven't even been able to provide proof that this profile is really fake.

[paper wasp]

I don't even think there is a report for impersonation which is baffling since of that scam going around

[valid basin]

My friend got a server he’s trying to make it so a role is only able to ping a certain role so he won’t be able to ping everyone or do here ping if this is possible how?

This way the people that have that role can only ping that role because they need to have perms to do that

[green venture]

Same!

Hey staff! There has been a server going around doing giveaways. The bot has requested the permission to join servers for the users which most have agreed to. Is there any way of removing this permission? Thank you!

It’s because you probably agreed to some bot to access your servers and such.

[glossy mulch]

Where do I go to report bugs? Discord on mobile crashes when uploading too many files at once

[oblique summit]

https://support.discord.com/hc/en-us/articles/360046057772-Discord-Bugs

[earnest latch]

guys help me, you guys just "ignore me"

[oblique summit]

Hi, what's your problem?

Fake

Weird, are you in client mod?

[cosmic viper]

Hi everyone I have a question concerning something that happened to me. Someone is telling me that it as been reporting me to accidentaly now I didn't recieve anything about that on my mail box or any message of any kinde.

[earnest latch]

normal

[oblique summit]

That's a scam, send the scammer "Nice try" and block him, your fine

[oblique summit]

Did you tried restarting your client?

[cosmic viper]

Thank you that what I thought ...

[earnest latch]

still

[oblique summit]

Did you try with another gif?

[earnest latch]

yes

[oblique summit]

Np

[earnest latch]

i restarted the client rn

[oblique summit]

Worked?

[summer blaze]

I think I got it now. I didn't see one of the authorized apps had that it could add me to servers. I fixed it now 👍

[earnest latch]

brb

[earnest latch]

yes tysm

[oblique summit]

No problem

[proper socket]

Why does a verified bot not work?

[oblique summit]

?

[oblique summit]

Like it's offline?

[proper socket]

its online

but it says the application did not respond

[oblique summit]

Yeah common error message

[oblique summit]

Do you have a good internet connection?

[proper socket]

Yep.

[oblique summit]

Just restart your client or wait then redo the command

[proper socket]

i did

waited an extra hour

[oblique summit]

That's weird

[proper socket]

also wdym by restart the client?

[oblique summit]

Restart your discord

[proper socket]

1 sec.

[oblique summit]

Are on on mobile?

[proper socket]

Nope laptop.

[oblique summit]

Close the app and reopen it, and redo the command

[proper socket]

alr

still nope

[oblique summit]

Did you redo the command?

[proper socket]

yep

[oblique summit]

What's the bot you're using

[proper socket]

Central

[oblique summit]

Go on the bot support server and report the issue with screen shot of the error message

[proper socket]

i cant i used to take screenshots but now it dosent let me take screen shots

[oblique summit]

So just take it with your phone

[proper socket]

alr

wait where do we find the support server?

[oblique summit]

Normally it's in the bio of the bot

I don't really know the bot but certainly in the bio

[proper socket]

ama check

[gray dawn]

this is def a scam right? ion think anyone can impersonate

[oblique summit]

Yeah

[gray dawn]

aightt thank u i'll just block em

[oblique summit]

They will ask you to change your e-mail for "extra-safety" just don't do it, Ur gonna lost access to your account. And real discord staff contact you by your e-mail and not in discord private messages

These guys target mostly nitro user, they want their credit-card info and then they steal for it,

[gray dawn]

yea yea i did some googling before asking, and users can't share the same user too so it was suspicious to me anyway, just wanted to make sure and thank you for answering

[oblique summit]

No problem

[green venture]

Uhhh may I ask how you removed the perms of the app/bot?

Oh wait got it

[brazen briar]

guyss

I AM @cosmic viper

THEY HACK MY ACCOUNT !

[daring topaz]

Crazy

Did they change the password?

[brazen briar]

THEY CHANGE EVERYTHING

[daring topaz]

Gg

[brazen briar]

DAMN ITTTTTT

[shy pier]

This can help you https://dis.gd/contact

[brazen briar]

I CONTACT THEM

[shy pier]

hm

[brazen briar]

1 week ago and after my account was grabed

[timber pawn]

@tall finch, no they didnt.. they sent me this screenshot..

[brazen briar]

AND NOW THEY HACK MY ACC AND DISCORD STAFFS DIDNT HELP ME

[tall finch]

Definitely a scam

[timber pawn]

..is the screenshot not real?....

[brazen briar]

ITS NOT

[tall finch]

We had similar experiences, its an automaric response

OKAY ITS A SCAM NVM

[visual flax]

What can you do against ppl copying your Server?

[tall finch]

This, Discord doesnt provide live support, your friend's account got compromised

[timber pawn]

So wait, I'm fine?

[tall finch]

Yeah, its a common scam

[brazen briar]

@prime ravine i am @cosmic viper they HACK MY ACCOUNT and discord staffs still won't HELP ME

[timber pawn]

I hope things work out for you..

[visual flax]

What can you do against ppl copying your Server?

[tall finch]

Just report the accounts, and if you know your friend irl or got a connection to them elsewhere, make sure to alert them and report their account as hacked.

[prime ravine]

We do not work at Discord. Please reach official support through https://dis.gd/hackedaccount

[brazen briar]

ILL MAKE ANOTHER TICKET ??

[prime ravine]

I understand you’re worried but let’s calm down with caps please. If you already created a ticket, don’t open a new one and wait for an answer.

[brazen briar]

they just hack my ACCOUNT ( @cosmic viper )

[tall finch]

That you have already said. Calm down

[brazen briar]

HOW I CAN CALM DOWN 😭

[prime ravine]

I get this, but I already answered you above.

Nothing more we can do about this

[wild umbra]

can anyone help me with my problem :D

[tall finch]

Calucifer doesn't work for Discord as a staff (or employee in this case). They moderate this server. And Discord doesn't provide live support so all you can do is wait.

[brazen briar]

😭

I AM JUST SCARED TO MY MAIN ACC GOT DELETED

[tall finch]

Calm down with the capitals. You can panic without them, this is a virtual interaction.

Though, you need to keep yourself calm to think rational, so staying calm or calming down would be better

[brazen briar]

OK 😭

[tall finch]

I doubt they'd delete your account for the following: They use victim's accounts to spread the scam. I doubt they'd be willing to delete your account without trying to profit out of it.

[brazen briar]

DAMNN !!!!

[prime ravine]

We have already told you to try to calm down a bit with caps please. Again, we know you're worried, but we are not responsible, and we are trying our best.

[tall finch]

Calm down with the capitals, please. This doesn't help your rational thinking or mine if you keep placing pressure.

It's just a matter of time before Discord reaches your ticket. So all you can do is wait

And this is all we can do honestly, I don't work for Discord at all as obvious as that is. So this isn't even in our control anymore.

[brazen briar]

fine ill calm down i hope to this discord staffs to HELP ME

[prime ravine]

Well, good luck with this.

[winter inlet]

I'm going insane my controller simply don't want to sync to my PS4😭(yes I tried everything but it keep connecting to the tv even after a factory reset)

[brazen briar]

bro your prounouns 💀

[winter inlet]

Ah yes thanks for helping me about the matter

Ok so it finally stopped syncing on the tv but now it isn't syncing with the ps4 even with the wire

[gray folio]

Hello, I have been gifted nitro when it expires do I get charged

[native flicker]

Yes, it turns into a normal subscription and you pay from that point forward

[gray folio]

Ok

If my nitro expires, but I still have a free server boost, can I use it afterwards or not?

[ocean onyx]

Hey guys, does anyone else experience issues with an Elgato Stream Deck and the Discord Plugin? If yes, any fixes?

[native flicker]

The boosts included with Nitro expire at the same time

[obtuse pebble]

Hi, does anyone know how to contact a counselor instead of clyde?

[empty junco]

You just got to keep talking to support through that ticket

[visual heart]

Guy if i claimed the offer free nitro trials, will i get it back too in the future or its only for first time nitro people?

[native flicker]

First time, or if you have not been a subscriber for over a year (this requirement varies)

[cosmic viper]

Shouldn't have fallen for the scam

[fringe bone]

Responding to a 2 hour old comment.

[cosmic viper]

I'm often busy

[visual heart]

Nahhh why no one is replying to my text

[fringe bone]

Well, I for one generally don't reply to questions if I know nothing about it.

Generally don't want to present the illusion to someone else that it's being covered if it isn't.

[visual heart]

i have 24 hours left to claim, It might be only 1 time in life time if i claimed it, or i can skip it and wait for a few day to make it return back, so idk it just free stuff, but i waanna know the reason

[fringe bone]

Okay, how about some context, then? "free nitro"? from what offer?

[visual heart]

Its on top of the screen in discord

[fringe bone]

I've never seen that before.

[cosmic viper]

you have to put your credit card anyway

[visual heart]

Bruh it offer me alot of time but i never claimed it, i think i might lose it

[fringe bone]

You're insisting on me engaging with the issue. I'm telling you I have no clue what that is. I haven't seen it, I don't know how it works, and I don't know what the fine print on it is.

This is why I don't engage if I don't know what someone's talking about.

[visual heart]

full screen

[cosmic viper]

We already get the picture, just claim it

[visual heart]

will it ever come back :)))

[cosmic viper]

Only if you pay the next month

[visual heart]

Ok

Tysm my issue was solved

but ill redeem it tmr

[fair lance]

did you have 2fa on?

[empty junco]

That doesn’t necessarily matter if you changed your email

[cosmic viper]

2FA doesn't really help when it comes to scams like that

[fair lance]

I think it does, they can't change my password and I can still login with my phone number

[empty junco]

Right but if you switch locations your doomed

[fair lance]

true

[fair lance]

but they also lose because they need 2fa to login

[empty junco]

Yeah but they don’t necessarily care about that

[fair lance]

it's bad when you don't have 2fa on

[fringe bone]

They generally ask for 2fa in the scam.

[fair lance]

is the support team on a vacation?

[fringe bone]

It's easter + a weekend.

Plus they're likely getting swamped.

[empty junco]

Well the later doesn’t necessarily matter

[fair lance]

must be annoying

[fringe bone]

I love that logic.
Million dollar company could afford to hire more people.
Also they need to not have days off.

Anti-corpo AND Anti-employee. 👍🏻

[fair lance]

fr

[soft venture]

Real

[fair lance]

btw why is my request status "Solved" is it that I have to submit a new request?

[soft venture]

Was it solved or no?

[fair lance]

No

[empty junco]

Did you have multiple tickets open?

[fair lance]

that's my first ticket

I think they're on vacation that's why

[soft venture]

I had activity on mine yesterday which is weird since I got no email from them and plus it was Saturday yesterday

[fair lance]

strange

[soft venture]

I mean as long as I know there was recent activity on it.. that’s good to hear

[empty junco]

They don’t close tickets because of that

[soft venture]

@fair lance check to see if you received an email from them

[brazen briar]

no

[brazen briar]

YES I AM A DAMN STUPIDE

[cosmic viper]

Welp.. Support is slow so good luck on getting your account back

[fair lance]

not yet

[soft venture]

Rip

[fringe bone]

Why are you opting to torment people in here?

[cosmic viper]

It's not tormenting

I just got nothing else to help since that's all on support

[fringe bone]

Yeah, but telling someone Shouldn't have fallen for the scam isn't helpful. Neither is Support is slow, good luck! There's not a whole lot of tact.

Instead of telling someone 'dont be stupid, stupid', why not discuss actual opsec? That's more helpful.

I even made a quick postable for when I help people.

[opal canopy]

my acc got banned while it was disabled my discord

[empty junco]

You mean deleted?

[opal canopy]

no

[empty junco]

What do you mean then?

[fringe bone]

#peer-help message

[empty junco]

Right… forgot that conversation ever happened

Although… that still leads to think my original question was correct

[opal canopy]

bro discord forgor about me

[empty junco]

Naw it hasn’t been a month + yet

[cosmic viper]

but i just verified myself-

[empty junco]

Oh well

[cosmic viper]

ok so can you help?

[empty junco]

Did you get another email?

[cosmic viper]

no

not yet at least

[empty junco]

I’d wait and see if you do honestly

[cosmic viper]

urgh

screw email.

[fringe bone]

Also proably delete that. Nobody needs to see your email address.

[cosmic viper]

i don't really care

[meager venture]

You can get spam, be carful

[cosmic viper]

not very different from normal

[meager venture]

BTW, what is the problem ?

[cosmic viper]

i just clicked the link in my email and the error still shows

[meager venture]

Weird

[cosmic viper]

took a bloody second to send a second email

[sand sky]

i have a question about the opera gx free 1 month nitro like when i click on the "claim now" button it says that something went wrong

[paper wasp]

I think it's because you already have or have had Nitro

[sand sky]

i have nitro basic and i did have nitro classic but i dont remember when

this is in my billing tab and i don't understand the 0.99 euro nitro

[cerulean meteor]

my inbox started crashing my discord how to fix

[paper wasp]

Don't think there is one yet. I've been having the issue to.

[cerulean meteor]

i just clicked on my for you thing in inbox and it started crashing when i click on the inbox

[paper wasp]

That seems to be a bug for everyone right now so we have to wait for a fix in the next update or so.

[empty junco]

Think “everyone” might be a little far fetched tbh

[paper wasp]

Fine, guess a "few" people is more accurate

[empty junco]

And like I only said that because I’m not experiencing it myself nor do I know anyone outside of this server that is

[cosmic viper]

Did Discord replace classic subscribers with basic?

[uncut cove]

hey guys i have a big issue on desktop discord only my Macbook mic and speakers work any headset causes everyone sound to be muted and no audio gets picked up. this includes people talking sound boards ect just stopping working. even backround music from other apps. if i connect to Discord mobile i have no issues. i checked my mac setting for audio and nothing is different it just started to do so randomly

[empty junco]

No unless you cancel

[cosmic viper]

Hello, I had enabled 2FA some days ago in my account and I also use the google authenticator and it worked fine till today when I tried to log my account in my pc the 2fa codes were correct but discord was saying it's invalid now not only in pc it's even does in my phone now I have the account in my phone but not actually because if I lost my phone I will loose it and I can't even log it to my pc, it's very annoying please help me to remove 2FA in my account I don't want this kind of protection.

<@&1168422950685384765>

[prime ravine]

https://dis.gd/contact

[jagged lava]

ahhh calu you beat me to it

[prime ravine]

Love you anyway

:3

[prime ravine]

Moderators do no work at Discord, please read the description of this channel.

[cosmic viper]

Sorry but... umm... they don't response. I had done many reports in the past.

[prime ravine]

Unfortunately nothing more we can do. Mind you that it can same some days before you get an answer, don’t create multiple ones as it could be considered as spam.

[uncut cove]

i may have to contact about issues. the desktop version is broken for me

[toxic bane]

MY DISCORD SAYS FAILED TO LINK WHEN I TRY TO LINK INSTAGRAM WHY

[toxic bane]

<@&1168422950685384765>

[jagged lava]

this is literally not an emergency, please only use this ping for emergencies

[sand sky]

Nope

[daring topaz]

They canceled it

[toxic bane]

plz can u help lili

[jagged lava]

someone else is trying to help you

[toxic bane]

whatt??

[jagged lava]

we're mods, not discord employees, so we don't know the answer to everything. in this instance, all i'd say is troubleshoot with natural attempts to re-do it

[toxic bane]

why r u being so rude

[cosmic viper]

She's not rude

[cosmic viper]

She's helping you not being rude

[jagged lava]

i'm rude because i can't help you?

[toxic bane]

whats trouble shoot

[cosmic viper]

Listen

[jagged lava]

troubleshoot means keep trying to do it at different times.

[toxic bane]

ooh ok thx

[jagged lava]

natural attempts to fix it by repeating a problem

[toxic bane]

should i delete and reinstall discord

[cosmic viper]

Moderators of the servers are not working for Discord, they're working for the server.

[jagged lava]

I'm going to ask you to be more considerate of others instead of calling them rude because they can't help your problems. We're here to try to help people, but there's no mandatory requirement to do so. Please be respectful of those around you and their time.

[toxic bane]

Ok

im@sorry lili ^__^

[paper wasp]

The reason I believe you can't link your Instagram anymore is because they removed the ability to do so.

[jagged lava]

Yes it seems multiple people have told this user that shrug

[cosmic viper]

hi

[jagged lava]

I wasn't aware since I don't like to link my personal socials to my Discord account

[toxic bane]

???? i didnt r u blind

[jagged lava]

jeez

[cosmic viper]

<@&1168422950685384765> GUYS I GOT SCAMMED PLZ HELP

I GOT SCAMMED FOR 1K

[jagged lava]

moderators can't help you with that

if money's involved this is likely a bank and potential online crimes problem

[cosmic viper]

do u work at discord

[jagged lava]

This is not being respectful of others

[jagged lava]

no. see how the emergency ping says not employees?

[neon bough]

I have a friend trying to join a discord server I am in and its asking him to verify his phone number before being able to agree to the rules. The number that he gives, his number, says its attached to another discord account. Any advice?

[cosmic viper]

ok

why is my name username

[jagged lava]

Gotta reach out to support directly for stuff like this

[neon bough]

Okay and do you know the best way to do that? Ty for all the help

[shy pier]

He has to remove the number he uses which is on another account

[jagged lava]

https://dis.gd/contact

[shy pier]

Maybe it is that

[jagged lava]

it sounds like someone may have stolen his number if this is his main account

[cosmic viper]

Because your display name sounds like a bad word, and yet, you changed back your display name to that again

[jagged lava]

they're gone, no need to engage further

[cosmic viper]

ahhh, I see

[paper wasp]

Well this place just got "eventful"

[neon bough]

Ty for the help 🙏

[shy pier]

If someone stole their account and still has the number, they may be able to recover the account too

i think 🤔

Or just request removal of the number

[paper wasp]

I think in this case it's just a potential stolen number. Nothing really indicates a stolen account.

[nimble jacinth]

So if I gave discord multiple tickets for my issue to the point where it got automatically resolved without anything actually getting resolved, am I screwed?

[surreal wedge]

scam im guessing?

[paper wasp]

Yes and no. As long as have one ticket open you will eventually get help. But sending multiple tickets will make the process longer.

[nimble jacinth]

Yes.

I don't know if it'll be resolved.

[surreal wedge]

aight, ill block em. thanks

[cosmic viper]

correctomundo

[pastel vale]

uhh not sure if this is the correct place to say this but whenever i try to move a role it wont move at all and im also trying to use carlbot reaction roles which makes the situation worse

any help?

[empty junco]

Do you have show all channels on? #peer-help message

[pastel vale]

yeah definitely

[cosmic viper]

prob rate limit

[empty junco]

Like exactly what’s in there? Because normally that fixes it

[pastel vale]

oh this

[empty junco]

Yeah

[pastel vale]

im on mobile let me go on google to see

[cosmic viper]

I'm savin' this

[fringe bone]

It really covers all the bases.

[pastel vale]

yes its on

[fringe bone]

You can tell someone, 'yeah. This one's a scam'. But that doesn't help them recognize it in the future.

[empty junco]

I guess I’m happy this already existed here: #peer-help message none the less

[cosmic viper]

Lovin' 10.

[fringe bone]

Or, directing people to check Tracer's profile in #🏠-discord-updates, to see it in the wild.

[pastel vale]

this right

[empty junco]

Yeah should be

[pastel vale]

i tried moving it now it still isnt working

is it supposed to be off..

[empty junco]

No it’s supposed to be on

Hmm maybe you are rate limited

[pastel vale]

what is that?

[cosmic viper]

when discord restrains you and holds you down with chains for a short period of time

[pastel vale]

my roles havent been working since last year like november though

[cosmic viper]

oh

do you even have permissions to move them

[pastel vale]

yea im the server owner i created the server itself

[knotty wren]

how do i make a ticket

[quasi sun]

Is there a way to make it so when I add a new channel to a category it will automatically be added to a persons channel list if they have the role to show the category? I understand they can add the chanel to their list when it shows up as suggested but that just seems like too much effort on the user no?

[ebon ivy]

No. The user should enable the "Show All Channels" option in the server drop-down menu

[quasi sun]

But I have a rules and information channel that are not showing at all :/

Info is a default channel but it is not even showing in the browse channels tab either

I'm so lost because I don't understand how that makes sense 😦

[nimble jacinth]

I think I auto-resolved my issue without fixing anything by sending too many asks to discord.

Is that possible?

[woven sphinx]

when i get in a call my mic doesnt work but when im in settings i can hear my mic what do i do???

i fixed it my bad

[quasi sun]

Why is this required for the rules channel? "No. The user should enable the "Show All Channels" option in the server drop-down menu"

make it make sense :/

Well don't make channels resource channels apparently

[blazing rock]

Hello 🙂 My server recently dropped a Nitro level and my custom invite link became invalid. Ive re-boosted the server and reset the invite link but the invite still says invalid. Any help?

[balmy sigil]

Hello, did any of you had someone from friend list send you something like this? Is this a prank or real thing, since they're asking me to contact discord support so I can save my account

[fair osprey]

Hey, i want to record the audio of voice chat and i want to know how can i do this? i am on phone and btw i do have consent of my friend, so he knows that im gonna record his audio. we are doing some funny jokes and stuff in the voice chat and thats why we want to record it, so that we can remember these days...

[spice spruce]

its a common scam

[paper wasp]

Its a scam! Your friend must of gotten hacked too.

[spice spruce]

Yep

[paper wasp]

Don't follow any of their instructions and block them.

[balmy sigil]

I contacted support through https://dis.gd/contact just in case, added that screenshot in attachments. Whew, I really don't want to lose my account 😂

[paper wasp]

If you do what they say then you will lose your account 😂

[cosmic viper]

Hey guys I need some help

[balmy sigil]

They just said that I should contact support 😂 I think the idea was to reach out to that Kevin who's mentioned in screenshot, but I wrote to real support, not that strange guy 😂

[paper wasp]

Yeah they redirect you to a "staff member" and from there they make you change your email and all that

[balmy sigil]

Well then they can go to hell 😂 I wrote real support, not that scammer

[cosmic viper]

I tried getting help from R/support server but was completely ignored.
I have yet to reach out to discord support for this but I’ll just explain my situation here.
a quick overview,
A user was able to access my account 2pm yesterday from turkey (assumably through a app that I gave access to when doing a verification).
Only thing I was really able to do was change my accounts email address,
The user in question
Deleted or generally remove me from all servers I owned (assumably through bots, but this is a uncertainty as everyone within those servers were kicked along with myself within a mere minute)
For the last few hours I have been trying to change my password with no luck,
Logged out on my phone to see if it might do something and was able to log back in with my Backup code.
Tried using my Security key to bypass it with no luck, I’m required to use the QR code which doesn’t work.
Can’t remove that user’s device from my devices as it throws me back at the Mutli-factor QR code, and every time I try using the QR code I get: there are no matching passkeys saved in your icloud for discord.
I can’t even reset my own password as it throws me into the same process all over again.

[paper wasp]

You don't need to contact support at all since you're account is fine.

[balmy sigil]

Well, I wrote them before I got answer here, but atleast I'm not worried about my acc's safety anymore

[deep bridge]

the thing that it shows what someone is listening to on Spotify on their Discord profile, can you do that with YouTube/YouTube Music?

[paper wasp]

Did you completely lost access to your account?

[cosmic viper]

I don’t think so (I’m being doubtful as I don’t remember even turning on multi factor authentication), I don’t know what this user can do so I’m just trying to change my Password.

[paper wasp]

You might want to submit a ticket to Support about your situation. Since it seems like they tampered with you 2FA and such

[cosmic viper]

Okay, im just hoping this is recoverable.
Also will these two videos help with explaining the situation?

[paper wasp]

I'm not sure if they let you attach videos to tickets.

[cosmic viper]

It seems like I can
I’m doing the submit a request,
But does it look like I was locked out?
As that’s how it goes when I try changing anything

[paper wasp]

Well if you're logged out of everything then you would be locked out so I would make sure you remain signed in

[cosmic viper]

It did feel like I was locked out when I tried logging out and logging back in with my phone, the only way I was able to even get back into my account without going through the maddening loop was with a Backup code.

Also sorry for all the questions, as I want to make sure I get this correct when informing support. As I want to say it seems like it was tampered with.

[paper wasp]

So your back up codes still work?

[cosmic viper]

Yeah

It still works and even generated a new set to be safe

[paper wasp]

Okay that's good. So the thing giving you the most trouble was the security keys?

[cosmic viper]

Can’t even use my security keys, as I don’t have a external security key. It’s the Passkey, can’t even use it as it’s not even in my ICloud.

[paper wasp]

So with the 2FA the codes from your authy app didn't work?

the ones that generate every minute

[cosmic viper]

I’m trying to Authy app right now

I’m just double checking, this is the app right

[paper wasp]

Which app did you use to set up 2FA?

[cosmic viper]

That’s the thing I don’t have any apps set up for it
Never even setup anything for 2FA as I didn’t have a need for it

[paper wasp]

Okay so that means the hacker set it up

[unkempt cedar]

hi

[cosmic viper]

Great..

[unkempt cedar]

my account was hacked by some guy . can some one help me ?

i really need my account back

[paper wasp]

Since that seems most likely the case, you would need to submit a request immediately as only Discord can turn off 2FA that's been enabled by hackers.

[paper wasp]

How did you get hacked?

[unkempt cedar]

clicked on link

on unknown link

[paper wasp]

Damn that's how they got me once. Okay you would need to submit a ticket on the support website.

[cosmic viper]

Okay, would I just put it under “account has been hacked”

[unkempt cedar]

after that ?

[paper wasp]

Yes. And fill out all the boxes they need

[cosmic viper]

good luck, i got hacked too, and already submitted several tickets
It's been 12 days

[paper wasp]

Once you submit a ticket you will have to wait until they get back to you. Unfortunately that wait can be a while.

[paper wasp]

Do NOT submit more than one ticket on the same issue

[unkempt cedar]

thank you so much

[ebon ivy]

That's not Authy

[cosmic viper]

after more than 5 days you'd feel like discord isnt even reading it lmao

[ebon ivy]

This is the legitimate Authy

[paper wasp]

Make sure you submit the ticket with the original email that was on your account and if you have nitro receipts, attach them to the message as that can be evidence you own the account.

[unkempt cedar]

they changed my email

and my username

[paper wasp]

They always do that. But when submitting a ticket you have use the same email that was on it before the hack

[unkempt cedar]

ok

[paper wasp]

I felt that way too but submitting won't help you, quite the opposite actually. Sending more tickets or adding more comments makes the process longer.

[red turret]

yeah ive only sent 1 recent one like 3 days ago, not anymore was submitted but looking out of for the ticket escalation message but not really getting it so far lol

[cosmic viper]

apparently, they would close any new ticket, and then take a look at the oldest ticket i submitted without checking it

[paper wasp]

They have an automated system to close any duplicate tickets. Just because they got closed doesn't mean it will make an agent look at your original any faster

[glad lodge]

why is my "clip without streaming" option gone now?

i had so much fun with it :(

bought nitro just so i can make better clips just for the option to dissapear

[cosmic viper]

Alright how does this look for the description of the request?

“a quick overview,
A user was able to access my account 2pm yesterday from turkey (assumably through a app that I gave access to when doing a verification)
Only thing I was really able to do was change my accounts email address,
The user in question
Deleted or generally remove me from all servers I owned (assumably through bots, but this is a uncertainty as everyone within those servers were kicked along with myself within a mere minute)
For the last few hours I have been trying to change my password with no luck,
Logged out on my phone to see if it might do something and was able to log back in with my Backup code.
Tried using my Security key to bypass it with no luck, I’m required to use the QR code which doesn’t work.
Can’t remove that user’s device from my devices as it throws me back at the Mutli-factor QR code, and every time I try using the QR code I get: there are no matching passkeys saved in your icloud for discord.
I can’t even reset my own password as it throws me into the same process all over again.

So For greater clarification on the situation- I had never setup a 2FA, so that means the hacker set it up, with that seemingly the most likely the case to explain this, so the nature of this request is to see if Discord can turn off 2FA that's been enabled by this hacker.”

Does this look good?

[paper wasp]

I would shorten it more and make it a bit more coherent.

[cosmic viper]

Okay

How is this?

“Yesterday at 2pm, someone accessed my Discord account from Turkey, likely through a verified app. I managed to change my email address but couldn't prevent the intruder from removing me and others from all servers I owned, possibly using bots. Despite several attempts to change my password and use backup methods, I couldn't regain control. The hacker set up 2FA, which I hadn't previously enabled, making it impossible for me to reset my password or even change it. I'm requesting Discord to disable the 2FA set up by the hacker.”

[paper wasp]

That's much better.

[cosmic viper]

Okay

[paper wasp]

Yeah that's fine

Also make sure you submit the ticket with the email that's currently on your account

[cosmic viper]

Not the one before it was compromised?
A I’m looking at the note which says to submit it with the email address associated with the account before it was compromised

[paper wasp]

Well you said you changed it yourself. That option on the ticket is there for when the hacker changes it. But since you did change it after breach I guess you would put in your previous one just to be safe

[cosmic viper]

Okay

[paper escarp]

i like how nobody responded to this

such good peer help!

[red turret]

whats the average time for ticket waiting now, ive heard 1-2 days but its the 3rd day for me so is it like 2 weeks or?

[empty junco]

@jagged lava ^ Oh it’s gone

[paper escarp]

i wouldn't know BECAUSE THE EMAIL WONT EVEN GET BACK TO ME

[empty junco]

Well there’s never a guarantee to get help here since per #📖-rules this isn’t a support server and the only way to get support is through the ticket system as discord doesn’t have live support

[paper escarp]

i would use the dam ticket system

if i would get the email back, which is what im asking abt

[red turret]

you do get an email back on the ticket that you opened but it does take a while, i got lucky for my first one being responsed in like 2 days, now with my 2nd one its still open

[empty junco]

If you mean a “we got your ticket” email, I haven’t seen people get those for about a year now, if you mean a regular response on a ticket you get that when they reply which could be anywhere from instantly to months +

[paper escarp]

i mean a we got your ticket email and the regular response

[red turret]

both is well yeah instantly to a while, first one was fully resolved in 6 days with ticket escalation being 2 days after submitting the ticket but now im waiting for a ticket escalation or at least something for like the pasr 3 days

[cosmic viper]

Should I disable my account or delete it for the time being while waitng for the response

[paper wasp]

Well you wouldn't want to delete it if you want it back. I would recommend a disable but in order to re-enable it again you would need to log back in.

[cosmic viper]

I don’t really desire deleting it but since the hacker has essentially setup themselves up by making their own 2FA my account is essentially free reign for them.

[paper wasp]

Not necessarily.

Because they didn't change your email

[cosmic viper]

True

[red turret]

yeah the 2fa should be quick on discord part since they just need to disable the 2fa so far

as for email changes and such, thats different i think

[paper wasp]

They can revert your email which is what they did with me. However, if you lose access to your email entirely is when they might not be able to help.

[red turret]

yeah alright, still got access to the email for that account so theres that but its not linked to the account the only issue is, submitted new ticket 3 days ago and only recent activity yesterday but no changes

[paper wasp]

I told you not to send anymore tickets. Or did they close your other ones again?

[red turret]

sorry if im not being clear, ive only got one opened rn with no other tickets opened, with only a feedback email being sent for the original ticket

[paper wasp]

Oh my bad. It's the ticket I helped you with right?

[cosmic viper]

Should I be worried about the extent of this?

[red turret]

yeah its old one from 9 days ago, newest one is 3 days

[paper wasp]

Elaborate?

[paper wasp]

Ah okay

[red turret]

yeah hopefully that helps out

[cosmic viper]

I mean the mere fact this hacker was able to set up their own 2FA
Which seems to be the only thing done that I can see

No email changes (aside from my part),no emails directed to me, etc.

[paper wasp]

Well you said there was an unauthorized login. My main concern would be how they even got access. Did you click on any suspicious links or files?

[frail burrow]

my main acc got false banned because it was deemed i was 'underage' (im not), and i have sent a request but no answer. what do i do

[empty junco]

Nothing, you just have to wait

[cosmic viper]

I clicked on a usual link for verification for a server I joined

[paper wasp]

That was probably it

The server probably got compromised with a hacked bot or something like that

[frail burrow]

what if they dont get to it in time do i just lose my account

[paper wasp]

Your account will be fine as long as your ticket remains open

[frail burrow]

really?

[paper wasp]

Yes.

[frail burrow]

wait can we talk in dms please

[paper wasp]

No not accepting DMs right now

[frail burrow]

oh alright. so i have sent a ticket how do i know if it becomes closed or something

[red turret]

just check on the support website itself

[paper wasp]

Yes that ^

[frail burrow]

oh my account is disabled rn, and people are saying 2 weeks

[paper wasp]

The account on the support website is separate from your main one

[frail burrow]

i cant log into my account on the support website

[paper wasp]

Since you submitted a ticket first you have to create a password for it

[frail burrow]

i do?

[azure nymph]

my discord acc got terminated for a unfair reason where so i go

[paper wasp]

Yes. It's like I said the support account is different

[paper wasp]

You can submit a ban appeal

[azure nymph]

where?

[paper wasp]

https://support.discord.com/hc/en-us

[frail burrow]

im really confused

[azure nymph]

thx

[frail burrow]

apologies but i submitted a request without like logging in, it asked for my email and phone number and stuff, wdym the account is different and i need a password for the ticket?

oh bruh i put the birth date in wrong

i did DD/MM/YYYY instead of MM/DD/YYYY

should i submit another ticket

[paper wasp]

No

[paper wasp]

Click the link I sent to the support website and when you go to sign in click the "get a password"

[frail burrow]

done that and im signed in, what now

[paper wasp]

Click on your profile on the top right and then select "my activities"

There you will find your ticket

[frail burrow]

it says they are solved but my account is still disabled

[paper wasp]

Not a single one open?

[frail burrow]

there is 1 open

[paper wasp]

Okay that's good

Do not submit anymore as that will make it take longer for a response

[frail burrow]

but it is an older ticket and it had response on it

[paper wasp]

Check the response

[frail burrow]

i did me and the discord support member talked back and forth because my original selfie was not valid

so i updated the photo and sent it in the same ticket and nothing happened

but it is still open

[paper wasp]

That means you probably have to wait for another response

[frail burrow]

so my account will not be terminated if there is an open ticket?

[paper wasp]

Be sure to follow their instructions carefully

[paper wasp]

Correct

[frail burrow]

the most recent photo i submitted was the most proper i can do and it fills the requirements

will they accept it if it is in the replies of the ticket

[paper wasp]

It's possible yes

[frail burrow]

i am just really scared because ive been reading that majority of people dont get a response and their account gets deleted

[winter verge]

... discord support isn't giving me any help at all, the Clyde bot keeps telling me that i just need to change my password, when the password isn't the issue here, it's the email in my discord account

[paper wasp]

What's going on?

[winter verge]

The email in my discord account isn't mine cause I almost got my discord account hacked by hackers from "accidental report" scam, 2fa and someone telling me saved my account from getting hacked, I can't change the that is in my discord account right now back to my original email, cause of verification, I contacted support about it, and they said they got my message, and when I thought I can finally change the email back to my original one, they told me to change the password-

[paper wasp]

What did they reply with exactly?

[winter verge]

If your Discord account's email wasn't changed and you're still able to access the account, I would recommend using our forgot password feature:

Bruh like I already stated the reason

[paper wasp]

Is it from Clyde?

[winter verge]

Yes

[paper wasp]

That's an automated response. I think at the bottom of the message it says to add another comment for if that doesn't work.

And just to clarify, Clyde is a bot not a human agent

[winter verge]

I know that

[paper wasp]

Just wanted to make that clear. As long as your ticket wasn't closed you can still get help eventually

[winter verge]

I don't see anything, it's just how to set up your 2fa even though I have 2fa on

[paper wasp]

Does it look like this?

[frail burrow]

@paper wasp why shouldnt i open another ticket since i put in an invalid birth date originally?

[paper wasp]

Because any duplicate tickets get automatically closed and makes a reply take longer

[winter verge]

Yeah that

[paper wasp]

If you put in the wrong info, I would put a comment on your current stating that.

[frail burrow]

alright

so i should put a comment correcting my birthdate?

[paper wasp]

Yeah it's just an automatic reply from the bot. A real agent will take a look at your ticket eventually if it's still open

Have you logged into the support website?

[paper wasp]

Yes

[frail burrow]

ok sent

[paper wasp]

Now you just have to wait until they get back to you.

[frail burrow]

what if they just solve it like every other

[paper wasp]

You could try to submit another ticket but if that gets solved then it most likely means they won't reinstate your account.

[frail burrow]

👍

what if my account gets deleted, is there anything i can do at that point?

[paper wasp]

Like I said as long as your ticket remains open it won't get deleted

[frail burrow]

yes but im just mentally preparing myself

[paper wasp]

If they keep automatically marking all your tickets solved, which hasn't happened, then that's when you should accept your account is gone for good.

[frail burrow]

alright

[paper wasp]

But for now you just have to wait until they get back to you. Just to warn you now, it could take a while until they do.

[frail burrow]

alright, thank you for your help i really appreciate it

[paper wasp]

You're welcome

[cosmic viper]

I’m back, lost my account thou

[paper wasp]

What happened?

[cosmic viper]

So it suspended the account and sent me through the password resetting process,
Then I came across the multi factor authentication again
Which I couldn’t get past

[paper wasp]

And the backup codes didn't work this time?

[cosmic viper]

Nope, just sent me straight through the loop of having to scan the QR code
No option for backup codes

[paper wasp]

Is your ticket still open?

[cosmic viper]

Let me check the email real quick

[paper wasp]

You have to check the status on the support website

The email won't tell you

[cosmic viper]

Alright I’m on the website

Just signed in

[cosmic viper]

Hey

I made a ticket but I wont be able to wait I need to get it back asap, my debit card is on there and all passwords are messaged to one of my other accounts

They even had access to my gmail

[paper wasp]

Unfortunately there isn't anything you can do to make the process faster. If you were hacked, I would call your bank to have your card cancelled

[cosmic viper]

I freezed it and I told them to hold the account

[paper wasp]

Okay that's good.

So is this a situation where you got hacked?

[cosmic viper]

Yes I believe its from a file I downloaded earlier

I bought a mod menu to use on a game and I downloaded the wrong file

[paper wasp]

Yikes that sucks. Never click on anything that's suspicious

Similar thing happened to me a while back

[cosmic viper]

I know but real time protection is on it shouldve done something

Im really panicking

[paper wasp]

I understand the feeling but you just have to wait for a response

[cosmic viper]

Whats the response time

[short marsh]

Change your passwords on anything you think might be compromised

[cosmic viper]

I logged him out of my gmail and changed the password

[paper wasp]

It can vary. Up to a few hours or even months as a worst case scenario

[odd flint]

Okay so guys i got hacked according to someone stupid who i shared the account with them "twice" and i can't join some servers so
Any help?

[cosmic viper]

I believe he was only logged into my gmail as all my steam and epic games are fine my other Gmail are fine too

I just dont want him to see any of my messages but I cant stop that

[paper wasp]

I would change the passwords to everything and since you downloaded malware I would completely wipe your drive

[cosmic viper]

I dont know

Im gonna security check my whole pc with windows

[paper wasp]

Also make sure you warn your friends as well because hackers like to spread their scams and such to anyone they can

[cosmic viper]

I cant, alot of my friends are only added on my discord I could only tell 4 as I have them on snapchat too

[paper wasp]

That isn't completely reliable

[odd flint]

Guys?

[paper wasp]

Just warn as much as you can then

[cosmic viper]

Well it says an hour of scanning files

[paper wasp]

Yes?

[cosmic viper]

Now 5 minutes, alright

By wiping my drive you mean reseting my pc

[odd flint]

@paper wasp this mate.

[cosmic viper]

If so I cant do that it will be too much of a process

[odd flint]

Cus i can't join servers like Minecraft

[paper wasp]

Basically a factory reset. Completely wipe everything to ensure the malware is gone.

[short marsh]

change your password

[odd flint]

I deleted my whole account

[short marsh]

oh

that works too I guess

[cosmic viper]

I managed to message my main on discord the one that got hacked but he was acting stupid and he sent a picture of his vpn on his phone even though he was on his laptop

[odd flint]

I can't join any server on THIS account

[short marsh]

Why? What error are you getting?

[odd flint]

As you can see i joined discord for the 3 rd time on 30 mar

[short marsh]

Also you should probably go here: https://dis.gd/contact

[odd flint]

The link is incorrect although the links are correct

[odd flint]

Not working

[paper wasp]

Well its not like he's gonna give you it back

[short marsh]

They are the only ones you can help you. Just be patient

[cosmic viper]

Id say it will be easy to get my account back as my debit card is linked to it

[odd flint]

Hope so pal
Cus iam really tired of discord team
I think i will apply to work in discord in future

[paper wasp]

I would send screenshots of your nitro receipts in your ticket

[cosmic viper]

I dont have any I got nitro for free from opera gx

[paper wasp]

I see. Well you still should be fine as long as your submitted the ticket with the original email. The one on your account prior to the hack.

[cosmic viper]

I didnt, it was at the time I was getting hacked and I was scared he was gonna do something

Wait do you mean

Like in the ticket when it said what. was the original email on the account if yes then yes I did

[paper wasp]

The one before that

[cosmic viper]

No I didnt

Also do I put the username as in the one he changed it too or before that

[paper wasp]

Then they might just give you a response telling you to do what I just said then.

[paper wasp]

The one before that

[cosmic viper]

I think I might recreate the ticket

[paper wasp]

You still have access to the original email right?

[cosmic viper]

Are they supposed to send you an email about it because I didnt get one

[cosmic viper]

Yes I do

[paper wasp]

Then I would recreate a ticket using that

[cosmic viper]

Alright

[paper wasp]

They might later but most likely a bot response

[odd flint]

Okay pal done
Until they answer let me tell you what happened may i?

[cosmic viper]

Gamer Im pretty sure Im good for now Ill let you know when I get a response or the account back

[paper wasp]

Alright. Wish you the best of luck. 👍

[winter verge]

Tried to

But with the new email in my account

[paper wasp]

The hackers email?

[winter verge]

Yeah, I can't log in

[paper wasp]

You have to use the email that was on your account prior

[winter verge]

My original email?

[paper wasp]

Yes. The email that was your account before the hacker had you change it

[winter verge]

Tried to as well, it won't let me log in

[paper wasp]

You have to create a password

[winter verge]

Ok

Done, now what?

[paper wasp]

Are you logged in?

[cosmic viper]

Response time could be a few hours at best

[paper wasp]

From a few hours up to a few months to be exact

[winter verge]

Yeah with my email

[paper wasp]

Go to your profile on the top right and then go to "My activities" to check on your ticket

[winter verge]

Ok

It says open

[paper wasp]

That's good. That means an agent will help you eventually.

[severe goblet]

Hey, apparently I've heard a friend of mines account got hacked recently, and false reported me of buying illegal purchases on discord which could get me banned. I'd really love to get some help here, if yes, that would be great

[cosmic viper]

to open a ticket, go to https://support.discord.com/hc/en-us and click the Submit a request thing

[severe goblet]

thanks again

[cosmic viper]

also hold on

[severe goblet]

i do have a photo aswell

[cosmic viper]

HOLD ON, if you get reported, the report gets sent to discord

[severe goblet]

but alright

[paper wasp]

THATS A SCAM!

Your friend got hacked and is trying to steal your account

[severe goblet]

he said a bunch of other friends got false reported? I know how to take care of my account but could you have info on what you mean

[severe goblet]

he was talking about some 2FA code

[cosmic viper]

block them

[severe goblet]

Do you still mind me posting it here though?

just to make sure

[paper wasp]

You don't need to, we already know whats going on

[fringe bone]

Absolutely.

[fringe bone]

Wanna see something funny?

[severe goblet]

this is just in pv dms

[severe goblet]

sure mate..?

[cosmic viper]

Discord reviews all reports and won't ban someone if it's a false report (I think)

[paper wasp]

Discord doesn't handle manners like this in DMs.

[fringe bone]

#peer-help message Read the image posted in this link

Your friend was hacked.The hacker tried to get you too.

[severe goblet]

I see what's happenin'

So I guess I'll just have to hack them the-

[cosmic viper]

or you can block them (the obviously good option)

[severe goblet]

idk how to do that tbh

[fringe bone]

You really can't.

[severe goblet]

yeah,

what happens if I just call them though...? I mean I have been in a vc with the orginial person and 2nd I could speak I different language, though I could simple leave this (I just was to annoy or just have fun)

[cosmic viper]

oh wait i get it now nvm (i did not know there was a refferal to a "discord staff member")

[paper wasp]

Just block them and if you can contact the friend that owned the account somewhere else, tell them to submit a ticket on the issue.

[severe goblet]

alright, sounds good

all good now 👍

[paper wasp]

That's good. Always be on the lookout for scams like this to not fall victim to them.

[fringe bone]

@severe goblet Also warn any mutual friends.

[winter verge]

I just want the email in my account out of my life forever, I miss seeing my original email in my discord account

[winter verge]

Don't believe in that, That's a scam!

[paper wasp]

Don't worry we let them know

[winter verge]

I think discord should warn everyone about this new and growing scam

[paper wasp]

They did a bit on twitter

but they could do more

[winter verge]

My Twitter is full of... coughs cultured posts and pictures

[paper wasp]

[winter verge]

We dont talk about it

Anyway, just hoping they can do something to change the email currently in my account back to the original one

[paper wasp]

They can, it's just the waiting that's inconvenient.

[winter verge]

True

[fringe bone]

To paraphrase M. Bison, "To you, that was the day the hacker deprived you of your valuable account and access to your friend groups. To the hacker, it was victim #289 before lunch."

[polar idol]

Hey discord wont let me connect my instagram as my connections

When I connect my instagram to discord it says failed to connect

[paper wasp]

😂 💀

[winter verge]

Unlucky for the hacker, I have 2fa on, and someone told me beforehand before I could fully give my password and code

[paper wasp]

Great save on your part

[winter verge]

Yeah but my only downside is the email address

[tiny hull]

yeah, so technically you're locked out of your account. If hacker can't do anything, atleast he holds your account locked

[winter verge]

That's why I'm not logging out of my discord until my email is back in my discord account

[fringe bone]

Last night I was trying to help someone out, the scammer was trying to convince them to get on video chat without clothes on to get their account back.

[tiny hull]

and don't forget support tickets are validated through linked e-mails so nothing stopping them to raise tickets to counter your efforts or worse spamming tickets to get your account standing wrecked

[paper wasp]

What the fu-

[winter verge]

So basically I'm screwed

[tiny hull]

I would say the bad actor always has a leverage once they succeed in part of the social engg.

if not completely

[paper wasp]

The worse case scenario is if they gained access to your main email and close tickets using malware and all that.

[short marsh]

Yikes, make sure they reported that.

[paper wasp]

Its rare but it has happened

[fringe bone]

There's nothing to report with that, though. If they could do anything about that specifically, they could stop the scammers in general.

[tiny hull]

oh yeah, just report them to any legal enforcements dealing with Children's protection online. That's just heinous

[tiny hull]

true that

[fringe bone]

They're jumping from account to account.

[short marsh]

Was it in a voice call? Otherwise the message is reportable

[paper wasp]

You should be fine. I had my email changed and the hacker made an alt with it and I still got my account back

[fringe bone]

It's a chain scam. The person using the account wouldn't be the account holder.

[short marsh]

Still deserves a report

[winter verge]

How?

[paper wasp]

Discord magic I guess. Only Discord can do that.

[cosmic viper]

@paper wasp got account back

[paper wasp]

Nice! Great to hear!

[fringe bone]

I understand the sentiment, but what would you say could be done? If I were to lose my account, and someone using my account spewed the most disruptive, hateful things you could imagine, how as a moderator would you provide consequences for that?

[tiny hull]

convincing them is the crux of the process

[short marsh]

I don't work for Discord 🤷

[fringe bone]

But it's a very similar structure. A lot of these scams operate overseas, usually in places with no extradition to the US.

[short marsh]

It's best to at least stop the account from being used so the scammer doesn't get more people with it

[winter verge]

If they need proof that I am the owner of my discord account and the original email then screw it

[fringe bone]

Stopping the account doesn't stop the scammer, though.

Every single account the scammers use is disposible.

[short marsh]

I know how the scams work. You or your friend need to report whoever told your friend to reveal themselves in a video call.

[tiny hull]

Moderators moderate content, not the content creator. Judgements should be made keeping that in mind. And with this, efforts should be made to stop that account

stopping the face behind is not feasible, hence damage control

[fringe bone]

#peer-help message You're more than welcome to reach out to them.

[short marsh]

I only moderate this server. Again, I don't work for Discord.

Just tell your friend to report the scammer. It's not that hard

[fringe bone]

And I volunteer to help people with operational security. I don't work for Discord either.

You literally have higher connections to Discord than I do. And just as much connection to the victim.

[paper wasp]

Not really though. Their just an admin to a server

[short marsh]

I don't have the ability to do anything except to tell you to report the scammer and contact authorities (or have your friend do so).

There is no alternate method or special way to get the message to Discord staff any faster.

[red turret]

then again this is more of community help if anything really, getting tips around here is probably only thing you can get, since discord team needs to do stuff on their end

[short marsh]

Android isn't letting me jump to this message, apologies

Wait it finally worked

[fringe bone]

The victim was not a friend of mine. I was merely helping them.

I am not going to instruct people to take part in fruitless, pointless reports against people using other people's accounts as sock puppets.

And I do not appreciate getting timed out. I owe nothing to Discord, nor to the mods here. I'm here to help people in tough situations, I don't have to be here. I won't address the matter further.

[short marsh]

I know this is a day late, but if you haven't contacted authorities yet, please do. Then follow this guide: https://dis.gd/howtoreport

[short marsh]

Ohhhh, I assumed they were someone you knew in DMs or someone who isn't in this server. My bad. And reports aren't useless, they help Discord understand and combat the tactics scammers are using long term.

I wasn't the person who timed you out, but I assume it was for ignoring advice

[opal canopy]

what happens if i send in more than one report to discord's support site

[short marsh]

Depends on the kind of report. If they're unrelated, it's probably fine

[opal canopy]

unrelated?

[short marsh]

About two or more different things that don't have to do with each other

[opal canopy]

if i send in more than one of the same report

[fringe bone]

say 1. Account Recovery
and 2. Reporting a bad actor.

Probably no effect. But if you spam for the same issue, you'll actually slow down the response you get.

[opal canopy]

probably

yeah aight ill take my chance

[opal canopy]

reporting a bad actor wym bruh

[fringe bone]

Reporting someone for harassment, threats, being alec baldwin etc.

[opal canopy]

its just for my account

[fringe bone]

more tickets won't help.

[paper wasp]

Did you lose your account?

[opal canopy]

no it got banned for some reason

[paper wasp]

Then you would have to submit an appeal

[opal canopy]

like as soon as i updated my age information on discord i got this email

[opal canopy]

it was a false ban though

[paper wasp]

That's not a ban. It's just temporary disabled.

[opal canopy]

no when i reset my password and tried to login it said it got banned until 2025

[paper wasp]

Oh I see

Then you would have to send an appeal.

[opal canopy]

bruh.. i did atleast i think so

[paper wasp]

If you already did then all you can do is wait

[opal canopy]

its been more than a week

[paper wasp]

Sadly this is about the average response time. It can be up to a month.

[opal canopy]

i just think its silly bruh i just got back my account after updating my age information and i get a ban

[opal canopy]

i got a response in less than 24 hours when i was verifying my age

[paper wasp]

It is quite unfortunate.

[paper wasp]

Then you still have to wait until an agent comes in to verify.

[opal canopy]

im talking about before

[paper wasp]

Oh. But either way all you can really do is wait for an agent to get back to you.

[wintry folio]

my friend cant hear me it has gray when he trys to unmute me

[cosmic viper]

How can i add add bot(add app) button in bot??

[paper wasp]

I'm not sure on that unfortunately

[cosmic viper]

I am unable to add that

[ebon ivy]

That may only be available to verified bots

[cosmic viper]

How do you become a moderator for discord? (not an employee )

[cosmic viper]

Are you asking on how to add an discord bot to your server?

[cosmic viper]

Yes

[cosmic viper]

Mind sending a screenshot of the bots profile?

[cosmic viper]

Press add app, to add the bot to a server of your choice that you have power in

[cosmic viper]

This is my bot

[cosmic viper]

Okay

[cosmic viper]

This is my friends bot

Are you asking how to add it or?

[cosmic viper]

Did you know how to add add app button

[cosmic viper]

I do actually know how to, but it should be there anyway when you first make a bot

[cosmic viper]

I make this bot yesterday but due to update I am unable to find in app Authorization

Broo 💀

[cosmic viper]

Okay so are you wanting to add or remove it?

[cosmic viper]

Add

Moderator/admin you should delete this

Delete yourself

[empty junco]

<@&1168422950685384765> ^

[cosmic viper]

Thanks

[cosmic viper]

Btw do you know how to add bot button @empty junco

[empty junco]

Sadly I do not

[cosmic viper]

Uhh

[paper wasp]

<@&1168422950685384765> Bad Image alert

[empty junco]

Yeah they have been pinged multiple times

[paper wasp]

Dang

https://tenor.com/view/oh-that's-real-nice-oh-that's-real-nice-gif-11258112379912459918

[cosmic viper]

@paper wasp do you know?

[paper wasp]

I don't have knowledge on bots

[cosmic viper]

Uhh

[prime rose]

he keeps pinging me

[thick mural]

anyone know how discord attachment ids work. im trying to find this message from a friend an all they have is the id for it

[empty junco]

Block a report and remember what the pins here say

[cosmic viper]

whenever i join a discord call for the first 15 minutes it connects and disconnects me randomly every like 30 seconds

[prime rose]

ty guys

[fringe bone]

This guy is not a member of staff. If you want to know what staff looks like, go to #🏠-discord-updates , look at Tracer. Check for the Discord Staff badge.

[prime rose]

well I just wasted 30 mins of my night 😭

[fringe bone]

How so?

[prime rose]

ty guys so much I appreciate it

[prime rose]

I've spent the past 30 mins trying to find if this guy is real or not and panicing if my acc is gonna get banned, I have school tmmr so this was a complete waste of my time 😭

[fringe bone]

You didn't waste 30 minutes. You saved 2 months.

People have been falling left and right for that scam. The expected time for getting accounts back is 2 months.

Your friend was hacked. Warn any mutuals.

[prime rose]

just blocked the acc, friend unfriended me and blocked me, and the scammer deleted the 2 messages asking for my info

lmaooooo

if yall know how to go through the right reports, heres the ID: 968635434588569600

[fringe bone]

#peer-help message
#peer-help message

[prime rose]

I did copy and paste the messages he sent me to show to my "friend"

will that count as proof?

[fringe bone]

Making sure you know, the account your friend's account would've been compromised, that wouldn't have been the actual friend, claiming they mistakenly reported you.

[prime rose]

yeah

[fringe bone]

Okay, just making sure. Because it's an easy mistake to make, to think 'why did my friend do this?', or to think they need to reach out to the person the fake staff member was impersonating.

What's going on?

[empty junco]

Copying it is just as bad as actually pressing it

Yes

[fringe bone]

Was there any sort of 'verification' on the inside of the server?

[zinc summit]

Wait this happened to me

They still banned my account

The exact thing

[fringe bone]

They didn't 'ban your account'. You got scammed.

[sudden nymph]

Is thers april fools update?

[civic lotus]

alright im back

[zinc summit]

Is there any way to fix it?

[empty junco]

Considering it’s nowhere near that time zone yet I’d say no

[paper wasp]

As long as you didn't do anything they say you should be fine

[fringe bone]

I'm not sure about your situation.

[civic lotus]

still asking here for a way to fix a problem where i cant find my discord email verification

[sudden nymph]

Its the 1st of april for me

[zinc summit]

Wdym

[fringe bone]

You have to post a ticket requesting help. Were you asked to change your email? Did you do so?

[paper wasp]

You got message saying you were reported and what not right?

[empty junco]

Right but that doesn’t matter since it’s not for discord yet

[zinc summit]

I talked to some Clint Hansen dude

[civic lotus]

is there another way to fix it?

[paper wasp]

Did you lose your account?

[zinc summit]

I think

[empty junco]

So I got to admit I’m confused just exactly you need help with since if I have to be honest it doesn’t sound like based on what you said your account is compromised 🤔

[zinc summit]

I can’t log into it anymore

[civic lotus]

i resended my email verification but in cant find it

[paper wasp]

What?

[fringe bone]

Were you asked to change your email address?

[zinc summit]

I had a message pop up saying I violated the terms and services

[empty junco]

You need to file a ticket here; https://dis.gd/hackedaccount

[empty junco]

I hate mobile replying

Here let’s try this again,

So I got to admit I’m confused just exactly you need help with since if I have to be honest it doesn’t sound like based on what you said your account is compromised 🤔

[civic lotus]

excuse me

[zinc summit]

So will I be able to get it back

[empty junco]

I’d say you have about a 50/50 chance since honestly you should never interact with links like that

[empty junco]

Should be able to

[paper wasp]

If you want to be safe just change your password and be on the lookout for any unauthorized logins

[civic lotus]

staff?

i cant verify my discord email

[zinc summit]

This was the dude that told me my account was reported

He added this alt somehow

[empty junco]

You will have to contact support about that

[paper wasp]

That's a scam!!!

[zinc summit]

Damn I feel stupid

[paper wasp]

You have to submit a ticket that you were hacked

[zinc summit]

Hmmm wonder if I could change my password

[zinc summit]

I did

[paper wasp]

They told you to change your email right? So that wouldn't work

[zinc summit]

No

I was never told any of that, I had a notif pop up on my screen it was the discord logo saying I violated the terms and services of discord right before I got kicked out of my account

[paper wasp]

Like officially?

[zinc summit]

Never seen anything like it

[paper wasp]

Did you get a message from someone saying you were falsely reported ?

[zinc summit]

Yes

[empty junco]

Oh bet that was related to https://support.discord.com/hc/en-us/articles/18210965981847-Discord-Warning-System

[paper wasp]

That's a scam

The message you got

[empty junco]

Yeah but #peer-help message wouldn’t be

[zinc summit]

I feel so stupid rn

You guys are genuine life savers

Still don’t get how he added this account tho

I never told anyone about this one

[paper wasp]

So what did you do after getting that message? You didn't do anything they said to do right?

[prime rose]

what scam happen to you? I just got almost scammed

[zinc summit]

I talked to em for a bit said I need to talk to “Clint Hansen” about getting my reports off

[fringe bone]

I have an obvious answer. Did you have your own account linked to that one?

[prime rose]

they told me to talk to the trust and safety director

[zinc summit]

False report scam apparently

[civic lotus]

i tried to resned email verification on phoione but still i cant find it

[zinc summit]

Yep

[prime rose]

yep my exact problem

[zinc summit]

Who’d they send you

[prime rose]

"danny"

[paper wasp]

And what happened next?

[zinc summit]

I added this dude and talked to him for a bit

[prime rose]

theres no staff badge, thats why I got skeptical and investigated

[zinc summit]

That’s a thing?

[prime rose]

staff badge is indeed a thing

[civic lotus]

i tried using [e-mail] but still i cant find it only emails from supports and other

[zinc summit]

What’s it look like

[fringe bone]

I think Banana ignored me or something or I'd show him.

[zinc summit]

Sorry

[paper wasp]

Then from there?

[prime rose]

ima go take my shower

go to the other official discord and they have moderators at the top of the ranks and u can see there ig

[fringe bone]

Go to #🏠-discord-updates . Click on Tracer's name. Check the badges.

[zinc summit]

He just stopped messaging me and I got blocked from the dude that said he reported me

[paper wasp]

Well good thing he didn't steal your account

[zinc summit]

I do remember telling him the email but not the password