peer-help

[paper wasp]

💀💀💀💀

[cloud mountain]

Hello! Did Discord remove the "archive after 24 hours" dropdown that is shown in the screenshot below when starting a Thread?

https://support.discord.com/hc/article_attachments/4405086336279/threads_demo_gif.gif

[leaden sand]

What people normally play rpg for

[native flicker]

Looks like it, and has been like that for a good while I believe

[static mango]

is nobody else able to change their profile?

[cloud mountain]

Ah, thank you!

[cosmic viper]

@empty junco ganga

[static mango]

seem to not be able to change pfp on pc, works just fine on phone though

[calm wave]

I just bought a new phone, my discord account is not open anywhere, I can't find my backup codes, can you help me get my account back?

[cosmic viper]

https://discord.com/channels/169256939211980800/727975970296037457

[sinful adder]

how to participate in giveaways

?

[native flicker]

Assuming you didn't uninstall apps or factory reset your old phone, the auth app should be on there & have the codes

[jolly thistle]

How can you see how many message someone sent in a given server?

[native flicker]

Filter from:user

Top right

Or if its in a server you're admin on and that has the experiment, it'll be in the modview

[jolly thistle]

When there’s more than 1.000 in mobile it just says +1000

[native flicker]

Mobile isn't ideal for these kind of things. If you can do it on a pc

[empty junco]

Be in the correct region

[sinful adder]

oh

what regions?

[shy pier]

US or Canada

[empty junco]

#🎁-giveaway-corner

[cosmic viper]

ion know if ppl here would know but ima ask anyways. why is it taking discord support over 2 weeks so far to answer a request of a account that was falsely flagged for spam

[paper wasp]

It's just how it is unfortunately. It took them over 2 months to recover my account after it was hacked

[cosmic viper]

id be kinda angry if my acc gets termed cuz they aint answering as i had bought nitro and the profile animations

[cosmic viper]

thing is banned accs get termed after a month after they get banned

[paper wasp]

Actually I believe as long as you have a ticket open your account won't get deleted

[cosmic viper]

i hope its like that 🙂 thx for the info

[paper wasp]

No problem

[exotic lake]

I accdenitly press turn off all notifcations from discord.com and i dont know how to turn it on?

please help

[cosmic viper]

actually now that i think abt it they still term when tickets are open. back in 2021 i went to appeal an acc that got banned few days before that month limit and it got termed so their reply was theres nothing off the email i had made the ticket under @paper wasp

[cosmic viper]

notifications on a browser or the pc app

[empty junco]

Your date is the keyword there

That was years ago

[exotic lake]

pc app

[paper wasp]

I'm assuming the policies were different back then?

[empty junco]

Most definitely

[cosmic viper]

ima record a vid for that 1s

[cosmic viper]

but how do we know anythings changed

[exotic lake]

Thanks

[empty junco]

Because people have waited months and then gotten their accounts back

[cosmic viper]

only instances ive heard of that is when they are hacked

[paper wasp]

I'm an example lol. But my case was hacked not banned.

[empty junco]

Evidence on here says otherwise

[paper wasp]

There was a couple people who got their banned/suspended accounts back in here.

[cosmic viper]

oh well then i have hope

[exotic lake]

Thank you

[paper wasp]

I hope for you as well. It can be very easy to lose it.

[cosmic viper]

over the past two weeks i gained it cuz what told me it was probs false is this random alt of mines i only logged into getting flagged just for logging in, lost it cuz they taking 10 years to answer

[edgy pewter]

where do you talk about your servers?

[empty junco]

Off server

As self promotion isn’t allowed per #📖-rules

[edgy pewter]

oki

[cedar grove]

why does it crash everytime I check the inbox 😭

[cosmic viper]

np

[rocky siren]

does anyone know why when you try to make your pfp a gif it gets stuck in an inf loading

[cedar grove]

could just be lag or like if your using opera gx and have the vpn turned on

[cyan rune]

hi a user that is underage is evading their account deletion by making new accounts ... is it possible to report the new accounts without having messages to directly report?

[main barn]

Sorry if this has been posted before, but I updated on mobile and got a new feature where you now see the image in the notification when someone sends one in a channel, instead of just the text "1 image". Is there a way to turn this off?

[placid crag]

Just letting you know I have figured out, thanks for the help!

[red turret]

Yeah I’ve opened a new ticket completely since they just have me a bad answer it was quick at least, got a hacked account with all the deets changed so

[paper wasp]

Damn that sucks

That hacker must have been more skilled or something for Discord not wanting to help

[glacial prairie]

why i dont have my legacy batch

[red turret]

yeah maybe i wasnt clear enough in the first ticket i sent or something, idk, basically redid the ticket again and added the screenshots this time round

[paper wasp]

It's probably turned off on the settings

[paper wasp]

Hopefully that'll help this time

[glacial prairie]

i dont see the option

[dusty mist]

bottom of profile

[dusty mist]

this is what mine is below that

[fair lance]

Do you like windows xp or something

[glacial prairie]

i didnt get the legacy batch sadly

[paper wasp]

Weird

[cosmic viper]

I lost my account and I cannot recover it because of multy factor authy , but I have the email. Can you recover it?

[paper wasp]

I don't think you can unfortunately. Unless you saved your backup codes somewhere.

[cosmic viper]

This is the problem because the computer virus deleted everything

[paper wasp]

Did you happen to save your back up codes on your phone or somewhere else?

[cosmic viper]

no

[paper wasp]

Then I'm afraid your account is most likely lost since you can't get it back if you lost your codes

[raw star]

Hi

[cosmic viper]

I have the same issue, wont contacting support help?

[paper wasp]

You lose access to your account?

[cosmic viper]

yea old one

authenticator extension wasnt functioning properly so I reinstalled it and it deleted all the data so I lost access to my account

[paper wasp]

Did you save your backup codes?

[cosmic viper]

I did but old ones they dont seem to work

[paper wasp]

Strange. Are you sure your account wasn't deleted?

[cosmic viper]

yea I can still see it its in my friends list

[paper wasp]

Yeah this is strange. You should be able to go back in with a backup code. You sure your account wasn't hacked or anything like that right?

[cosmic viper]

No Im sure(It wasnt) btw I contacted support I received automated reply so, I forwarded it to mods lets see what happens also thank you for your concern

[paper wasp]

Wish you the best of luck

[unique bay]

where can i make a ticket

[red turret]

wait how did you foward it to the mods

[cosmic viper]

replied to the mail, it mentioned there "NOTE: You will need to reply to this email if you would like to forward this ticket to our support team!"

[paper wasp]

You emailed them first about the issue I'm guessing

[cosmic viper]

yes

[paper wasp]

Yeah they don't use the support email anymore. They use the ticket system.

[cosmic viper]

I see A staff said that submit a ticket on forums via the email of that account but I usually don't get responses from that mail from discord

[unique bay]

it wont let me into the ticket system

[paper wasp]

For both of you, you can check the status of your tickets after logging in at https://support.discord.com/hc/en-us

[unique bay]

yea it wont let me login

says unable to log in lol

[cosmic viper]

no status there

[paper wasp]

If you made a ticket first, then you would have to make a password first in order to login.

[paper wasp]

There was no tickets?

[unique bay]

it didnt tell me anything abt logging in

[paper wasp]

When you go to the Support website press sign in on the top right

[cosmic viper]

yea I just submitted one after their response

[paper wasp]

Alright

[unique bay]

brother im not mentally insufficient, i've tried everything already why do you think im here

[paper wasp]

Okay what exactly is your issue?

[unique bay]

keeps saying unable to log in with the correct password to my discord account, wont send me an email regarding a verfication code to sign in to discord support

[cosmic viper]

create a reset pass req and try

it worked for me

[cosmic viper]

I received their response after logging in thanks man

[daring topaz]

Did you get hacked or something?

[paper wasp]

What did it say?

[unique bay]

if i could get the code to proceed to the password reset it would be quite lovely

[cosmic viper]

same thing to reply to continue forward

[paper wasp]

I see, well at least you got a ticket in the system now so you should get help eventually.

[cosmic viper]

have your ever signed up on zendeskauth? if not you need to else it wont work

[unique bay]

im trying to log in through discord but it keeps rejecting everything abt it lol

[cosmic viper]

so you are using the same email and password as of your discord account?

if yes then send a pass forgot req and reset the pass and try the new pass

else idk

[unique bay]

its not sending me an email lol

[cosmic viper]

💀

[unique bay]

i love this company

ill suffer w my billing issue then lol

[paper wasp]

Did you check your spam folder?

[unique bay]

brother like i've said im not mentally insufficient

[paper wasp]

I would check your spam folder to see if the password reset was sent there instead

[unique bay]

it wasnt

[paper wasp]

Then I guess your best option is to submit a ticket about what's going on.

And you're sure you didn't click or download anything malicious?

[paper merlin]

double check whether youre using the right email or not

people with multiple alternate accounts sometimes forget that they are looking at the wrong email's inbox

[ruby garnet]

Greetings, I have come to request anyone that would be able to help me with the creating of a discord bot, I don't exactly know where to ask this, so I asked it here.

[old pecan]

Any dc mod on

Have a question

Idk why my zoom level is getting changed automatically

[proven cloud]

Is there a way to have only 4 people be able to talk in a specific channel in a server of hundreds without the use of roles? Say, a bot?

The reason I ask is because discord limits how many roles you can have in one server, so I want to sort of articifically make more.

[proven cloud]

Lets say the team name is "Excalibur." Could I assign Excalibur to the team of 4 without roles using a bot, and only have that team of 4 speak in a certain channel?

[lyric estuary]

You can give those 4 members individual perms for that specific channel

It also works if you want to give access to a category

[cosmic viper]

Why can't I join the Discord admins' server even though I meet all the requirements?

[daring topaz]

Discord admins?

[cosmic viper]

yes Discord Admins/Partners

[spiral vapor]

can someone help me with this?

ive been trying on different browsers and on app

i cant change my profile picture to a gif

its just loading all the time

[cosmic viper]

nice game

[spiral vapor]

oh sorry thats my chrome browser

idk how to change the name my friend did that

that game doesnt even exist i think

[cosmic viper]

cancel it and press on save changes if you don't see that pic in your avatar then do this again but this time don't cancel just click anywhere and save changes, do this like 3,4 times

[spiral vapor]

okay thank you

[spiral vapor]

it still doesnt work sadly

[marble pumice]

Do all Discord mods have badges? Like official staff?

[daring topaz]

Yes

I think tho

[shy pier]

#📛-badges-faq

[meager turtle]

asd

[prisma orbit]

I know this is going to be extremely silly question...but, I've created a server and have it set up with roles properly and each room is role specific. However, I need to retain the owner status but one of the rooms I need to not be able to see. I can place a moderator over that room which is no big deal. But it's a woman's private channel and it needs to be a safe place for our woman's group and their chats need to stay private. As the server owner is there a way for me to have that channel blocked for myself or will I have to create an alternate account and give ownership to it and step down to a fixed moderator status to have that room hidden?

I know it's silly...but our organization needs to have this type of privacy...think AA but we have channels separated for men and women in this regard.

[oak bronze]

Alternative account probably

[prisma orbit]

That's what I was afraid of :/ thanks for your help though

[oak bronze]

Also just a personal opinion but the thing you are doing will be a really tidous thing cuz you can't give admins administration(they will be able to see the channel) assuming they are male

[prisma orbit]

Right. I figured I would just have to block myself in this moderator role. And the main admin account be on an account that cannot be accessed without leadership knowledge and visibility. No one knows how to operate the server though other than me...

[oak bronze]

goodluck

[atomic girder]

how to create a polls?

[gusty dirge]

It's slowly rolling out. So it might not be immediately available on all servers yet

[wooden burrow]

Hi, i've an issue when I join a voice chat and that there is a stream ongoing I crash right away, and I see nothing in discord status website saying that they tackle this issue

[empty junco]

The status site is more for widespread issues then individual bugs

[daring ledge]

can someone help me about how i can look at my appeals that i send

i need to check them for any answers from the moderation team of discord

[empty junco]

You would need to login into the support site

[daring ledge]

and how do we do that and wheres the support site ???

oh

wait

i have found the site but do we enter our accounts information that we use on discord or another information that we need to get

[empty junco]

The email is the same but you need to set a password

[daring ledge]

ok i have set at an password

now like where do i look at my appeals

[empty junco]

Do you see tickets once you login?

[daring ledge]

yea i do finded my appeals

[empty junco]

Sorry after you hit “my activities”

[daring ledge]

no i do finded my appeals thanks for the help tho

[empty junco]

Alright cool

[craggy stratus]

I have a question you guys. My friend claims that he accidently reported my account for fraudulent activities, and this guy named "officialsupport_kevin3" is dmming me and asking me to change my email

Can someone confirm whether or not this is legitimate or something?

[tall finch]

Scam.

Discord doesn't provide "life support", your friends account has been compromised. Best to report it.

Do not do what they ask you, Discord Staff also have a badge you can find here #📛-badges-faq

[craggy stratus]

Alright thanks for letting me know

[tall finch]

To report: https://dis.gd/howtoreport

[craggy stratus]

I already did, and the thing is i tried to prove his fraudulence

But when I asked him to send me something on linkedin, he said the server was down

His discord account also had links to random spotify playlists that were definitely not his

[tall finch]

That sucks, all you can do now is wait. Don't make more than 1 ticket and that's all you can do now.

[tall finch]

Definitely not a Discord Staff, doesn't have the bagde

[craggy stratus]

Mhm thanks for letting me know

[tall finch]

No problem, stay safe! 👋

[marble pumice]

Theres been a lot for these

[craggy stratus]

Yeah thanks again

What was really concerning is that I went into a vc with the person that started this scam, and they shared their screen with the email that they recieved, and none of the information on the email was changing. Thats what really kinda made me want to send it, but thank goodness I got reassurance from you guys

[pastel knoll]

Heyy

[cosmic viper]

Scam

[jagged nova]

Hi guys, I got a question. I want to change my profile to another gif, but once I click on the 'apply' button it doesn't apply it. I made sure the file is GIF. What else could be the problem to applying? (The file I got for example is 3.21 MB, Width: 350px, Height: 500px, frames 34)

[magic basin]

Is there any other way to contact discord than their support page

[empty junco]

Nope

[magic basin]

I wrote them since a day and they aint getting back

[empty junco]

Oh that’s typical you should only be worried if you wait a month +

[quick patio]

for some reason discord keeps crashing when i press the inbox button

[cosmic viper]

This also happened to me... and I have the vanilla client, weird...

I think It's because of better discord

[cosmic viper]

Nah it's not, yesterday with the vanilla client it crashed twice too when I clicked the inbox button.

Must be that too

[cosmic viper]

samee

[quick patio]

i uninstalled the client the problem is still unsolved

[cosmic viper]

Doesn't crash for me

[compact gyro]

So, I got sent this

What do I do?

[paper wasp]

Scam

[compact gyro]

U sure? It’s happened to me before like this exact thing and it was real

[empty junco]

Do you have a screenshot?

[compact gyro]

Of?

[empty junco]

Of the “real” one?

[paper wasp]

Now that is 100% a scam. It's currently trending and many people have fell victim to it.

[empty junco]

That’s also a scam

[compact gyro]

fr?

[empty junco]

Yes

[compact gyro]

Damn

Ok, thanks for the help.

[empty junco]

Sure

[paper wasp]

Discord Staff would never DM you for issues like this. Also they would have a special Staff Badge on their profile.

[compact gyro]

So this guy is a fake mod

[empty junco]

Yep

[compact gyro]

I Dmed him

[empty junco]

You should block and report them

[compact gyro]

Alright

Thank u for the help people.

[dusty mist]

No staff badge #📛-badges-faq

[compact gyro]

I think he did when I had him added I’m not sure

But good to know.

[dusty mist]

He definitely didnt

[daring topaz]

https://tenor.com/view/block-blocked-block-contact-tumblr-filter-gif-8413477027833083741

[paper wasp]

https://tenor.com/view/bane-no-banned-and-you-are-explode-gif-16047504

[gilded blaze]

I was contacted by "kavanhanaford" who is saying he is a discord support who cantacted me on discord. Is this fake

[jaunty obsidian]

None of them have staff badges, but they'll try all sorts of things to convince you that they do and they're hiding it, or that they're not necessary.

[jaunty obsidian]

It's a scam. See the staff badge on my profile? If someone doesn't have one, they don't work for the company.

[gilded blaze]

Ya, thats what I was scared of, thank you

[dire furnace]

guys

is there a way in which i could let the audience speak but the ones on stage not hear?

[gilded blaze]

you could server deafen them

[cosmic viper]

DONTT

[dire furnace]

but the audience cant speak on a stage

like on a stage channel

do u know what i mean?

[paper wasp]

It's okay man we already warned them

[gilded blaze]

I do, so it would not work that way

Stage is for only the people on stage to talk

[dire furnace]

yes, but it would be cool if the people in the audience could talk to, it would be like a stream kinda

im hosting a tournament and i was thinking this would be nice

[dire furnace]

do you know any alternatives?

[gilded blaze]

Sadly I do not. But an easy way would just be an VC channel and server deafen those who you want to

[cosmic viper]

look what did they say

[dire furnace]

yeah...

[cosmic viper]

they tell me to stop spamming tickets

[paper wasp]

Did you keep creating more?

[cosmic viper]

i creat 2 then i saw the message

[paper wasp]

How many have you made in total

[cosmic viper]

hmmm

8 - 11 i think

bc they mark it as solved

[paper wasp]

You shouldn't spam tickets

[jaunty obsidian]

Duplicate tickets are automatically marked as solved. There's no need to create more than one.

[cosmic viper]

OHH

I DIDNT know

bc the scammer He threatens me to delete my acc if i didnt give him 500 dolar or 100 dolar @jaunty obsidian

[dusty mist]

don't ping staff #📖-rules

[paper wasp]

Just ignore them, they won't do anything

[dusty mist]

didn't we tell you yesterday to stop spamming tickets anyways? Also yeah they won't

[cosmic viper]

yes and i stop spamm it

[daring topaz]

500 dolar that's insane

[daring topaz]

Are u a support staff or smth?

[cosmic viper]

yea

[paper wasp]

When I was hacked they told me to only pay $50 😂

[daring topaz]

And u pay, right?

[dusty mist]

I don't have a staff badge so no.

[paper wasp]

Hell nah

Never trust scammers

[daring topaz]

Well, Why show us that you are someone who works here

[daring topaz]

.

[dusty mist]

What???? They were in this chat yesterday so ofc I would be able to reference something that happened in this chat yesterday

[daring topaz]

[dusty mist]

maybe cuz they are a staff that were just pinged

twice

[paper wasp]

And it says in the server rules not to ping staff

And there are some people who need to be reminded of it

[daring topaz]

Not an issue

[dusty mist]

It is kind of ironic that you believe me to be a support staff, then go on to ping me

[dusty mist]

read #📖-rules. Literally a rule to not ping staff

[cosmic viper]

💀

[cosmic viper]

bro.....

[finite mason]

Hello there, I'm yet to open a ticket as I just wanted to check if aynone else was having a similar issue and there was a quick fix. Everytime I try and stream a game to a friend, it crashes discord. Any ideas on a fix?

[daring topaz]

I know, so I say this is not an issue if I ping one of the employees

[cosmic viper]

you act like if I had committed a crime 😭

i didnt know hes adiscord staff

[dusty mist]

I gave you a simple reminder. It was nothing more. It was this other guy who has an issue

[dusty mist]

knows the rule says to not ping staff

I say this is not an issue if I ping one of the employees
so you know the rule, but don't think it is an issue to break it.

[cosmic viper]

thanks bro ill never ping a discord staff 🫡

[paper wasp]

And don't create more tickets either 🙂

[daring topaz]

I am talking about the person who mentioned an employee, so I said it is not an issue if he mentions them

[dusty mist]

the message you are replying to is something you need to re-read. You seriously think that it is not an issue for someone to directly break the rules

[cosmic viper]

yes sir 🫡

[ebon ivy]

It is an issue though. They can’t help

[daring topaz]

All good 👍🏻

[daring topaz]

Wym by they can't help

[dusty mist]

Not all staff can help. You wouldn't ask someone in accounting to design your new engine. Leave the support to the support.

[ebon ivy]

Staff can’t help. This isn’t a support server

[daring topaz]

Oh, I got it

[acoustic gazelle]

Hey guys! I'm having some trouble with my monitor. Ever since I just restarted my computer, every other horizontal row of pixels on my Acer Z7272UV are in a striped pattern. Row one is bright, row two is dark, row three is bright, etc. I don't know how to fix this, and if anyone knows how i would love to hear!

I apologize, I have fixed the issue.

Disregard the messages above.

[soft venture]

This had happened to me. I lost access to my account

[half oar]

no mercy

[cosmic viper]

damn

[soft venture]

And discord support isn’t of any help

[paper wasp]

Unfortunately it can take them a while

[soft venture]

How long🤔

[paper wasp]

Depends. Had this account stolen and it took them over 2 months. However some people got theirs back quicker.

[soft venture]

Well the reason i got mine hacked was because the “friend” told me I got false reported for something, had to dm this “support user” which I did and I had to follow the persons instructions which led to me changing my email to something else plus disabling 2FA. How long you recon it’ll take

[native flicker]

Weeks, they get hundreds if not thousands of these tickets

[soft venture]

That’s fun

[paper wasp]

From what I've seen that can range to a couple minutes up to a few weeks

[soft venture]

well obviously it wasn’t a couple minutes

[paper wasp]

Well duh but you get my point

[turbid plank]

Lol, i love how we're all here for the new stupid scam

[soft venture]

Because I had an old friend of mine share a screenshot today of my account doing the same exact scam so clearly the person still has my account.

[soft venture]

Ik

[turbid plank]

Where can we report the accounts that "conduct" the appeal so they get banned?

[paper wasp]

Also for my experience I was hacked a different way so the over 2 months response probably isn't accurate for your case.

[soft venture]

I hope I do get my account back..

[paper wasp]

I'm sure you will. I was hacked by token logged but here I am back fine and well

[soft venture]

So since I didn’t know this, what happens if you do multiple tickets for the same reason?

[paper wasp]

It can potentially make a response take longer

[soft venture]

Oh dang it

[paper wasp]

The same applies if you add more comments to your first ticket

[soft venture]

Well my first ever ticket was because I didn’t know I had been hacked, I thought it was just the temporary email not working. But now I know I’ve been hacked

[turbid plank]

I think it's that way because they might work from olderst to newest in order to make sure everyone gets their response

[soft venture]

But I had also made a ticket talking about my account being hacked

[paper wasp]

Not true. I've seen people get immediately responses while others don't. Even if they got hacked within the same timeframe

[paper wasp]

Okay that's good. Now you just have to sit tight and hope they get back to you within a reasonable amount of time.

[soft venture]

I had made 2 or 3 tickets about that🥲

[paper wasp]

Always avoid making more than one

[soft venture]

I won’t make more

[paper wasp]

Are you able to check the status of your ticket on the support website?

[soft venture]

How do you do that

[paper wasp]

Go to https://support.discord.com/hc/en-us and press sign in

[soft venture]

Okay

[paper wasp]

Since you created a ticket first you will need to create a password to login

[cosmic viper]

good evening. a friend of mine is having some serious issues with his account/discord support. he got falsely banned from Discord for being underaged, he then sent an e-mail with a photo of his face and a photo of his ID, but they always just reply with an automated e-mail

[soft venture]

Yeah I can’t log in to it

Because if I’m signing into discord- and my discord email I changed because of the scam-

[paper wasp]

A support account is separate from your main one

[soft venture]

So this one?

I made the ticket on my main account

Can I still use this account for it or no?

[paper wasp]

You mean with the email that was on your account before the hack?

[soft venture]

my original email, because my email is still the original one but on discord it’s different because I changed it due to believing the scam

[paper wasp]

You did submit the ticket with that email right?

[cosmic portal]

how to get old ui back

[soft venture]

My original email?

[paper wasp]

Yes

[soft venture]

Yes, I didn’t use the email i put temporary for the scam

[paper wasp]

Okay good. Because it's basically a requirement to submit a ticket with your original email for them to help.

Since you did, that means to create a password for your support account under that email

[soft venture]

But when I created the ticket when it said which email was associated with it last I also put my original email with that

[soft venture]

How do I do that

[paper wasp]

When you go to sign in on the website press "get a password" that's below

[soft venture]

Okay I’ll see

[soft venture]

I got the email, do I press the link to reset my password?

[paper wasp]

Yes

[soft venture]

Okay

It still says it’s not correct

I used my original email I had before I changed it to the temporary one for the scam and I used the new password

[paper wasp]

You're doing this on the support website right?

[soft venture]

I used the link you gave me

It’s weird cuz on safari I’m logged in but when I’m doing it just here on discord it says it’s incorrect

[paper wasp]

So you're saying you're logged in on the website but not on discord?

[soft venture]

yes like when I did the new password I got logged in there

I thought that wasn’t it so I clicked the link here, put in the original email and the new password and it said it was incorrect

[paper wasp]

You can't sign into discord itself using your support credentials. Both accounts are separate.

[soft venture]

Oh

When on the support website where do I go

[paper wasp]

Press your profile on the top right and go to activities. This is where you can keep track of your tickets

[soft venture]

8/9 of my tickets are told as solved

[paper wasp]

They automatically close any duplicate tickets

[soft venture]

Oh okay

Well the ticket I sent 8hrs ago is still open so I assume I just have to wait

[paper wasp]

As long as you have one open someone will eventually come to help

[paper wasp]

Yes

[soft venture]

You’ve been more help than anyone xD

[paper wasp]

Just doing my best to help people get through these things.

[soft venture]

Why do people do these things?

[paper wasp]

People can be awful unfortunately

[soft venture]

Like hacking another persons account? For what? What’s the point

[paper wasp]

Usually for information

[soft venture]

I’m assuming there’s lots of people that got in trouble with this scam

[soft venture]

I’m sure they’ll love to know where I live!!

[paper wasp]

This scam in particular has been huge the past couple months. Lots of people who fell victim to it come in here.

[soft venture]

Do people get their account back?

[paper wasp]

Yes, some of them have

[empty junco]

And we can all blame steam for it all

[soft venture]

Some of them don’t?

[soft venture]

Why’s that?

[paper wasp]

Elaborate? I heard someone say something like that before

[empty junco]

Because this scam started there about a decade ago

[paper wasp]

Some just haven't shared if they got a reply yet

[empty junco]

If steam didn’t exist this scam most likely wouldn’t have existed either

[soft venture]

The false report scam?

[paper wasp]

Imma go have a word with steam 😄

[empty junco]

Yep and the employe impersonation

[soft venture]

It looked so real🥲

[paper wasp]

That's how they get you

[soft venture]

Why doesn’t discord just ban that account? Shouldn’t people been reporting it?

[paper wasp]

Also using your panic as an advantage

[empty junco]

Apparently the upside is steam has better support now apparently

[paper wasp]

Even if they did, they'll just create more

[soft venture]

I’m thinking about it idk why I believed it, it was from a person I had friended but I only talked to them twice since 2022

[empty junco]

Oh for sure but it’s not just an account it’s potentially hundreds and thousands

[soft venture]

Oh dang- I hope I get my account back- I have a lot of history on it

[paper wasp]

Yeah that's also part of their tactic. When someone gets their account compromised, the hacker goes on their friend's list to spread it.

[soft venture]

Oh god no, I hope none of my friends fall for it

[paper wasp]

That's how they got me funny enough. For me it downloading a file not false report.

[paper wasp]

I would try to warn as much of them as you can

[soft venture]

I will tell friends and have them tell the others

[paper wasp]

Good to spread the word

[soft venture]

Yes I told a friend of mine to tell all our mutual friends

But tell me, how long do you think this will take to get my account back? And will I have to show any proof that my account is actually mine, because so far of what I know I only have a single screenshot of my account

[paper wasp]

Like I said before it's hard to tell how long it will take. As for proof the main requirement is submitting the ticket with your original email but it can also help if you send screenshots of nitro receipts as an example.

[soft venture]

I never screenshotted my nitro receipt

[paper wasp]

You might be to find them in your email

[soft venture]

I couldn’t find any

[willow roost]

is the discord developer portal shut down because i cant add bots to my server

[paper wasp]

That's okay. You still should be fine.

[soft venture]

Man I just hope I can get my account back. If I ever do I’m removing anyone idk from my friend lists

Like im genuinely scared of not being able to get it back

[paper wasp]

I'm sure you will eventually.

[paper wasp]

I understand how you feel, I felt the same way waiting during those 2 months. But eventually things came out good and I expect the same for you.

[soft venture]

Did you just recently get your account back?

[paper wasp]

Yes

[soft venture]

I saw your bio so I wanted to ask

[paper wasp]

I got it back on Tuesday

[soft venture]

Why did it take so long for them to fix your account?

[paper wasp]

Well the main reason would be is that Discord Support is understaffed

[fringe bone]

I can talk again!

[paper wasp]

And mixed with hundreds of tickets they get everyday

[soft venture]

So I could possibly have to wait months?

[paper wasp]

Also I've been told the way I was hacked usually takes longer as well

[fringe bone]

The people who make it here are just a small sample of people who fell for the same scam.

Furthermore, they handle other issues besides just this.

[soft venture]

Via a pdf? So mine via the false report one might be quicker?

[fringe bone]

I mean, ultimately, the issue is that you changed the email on your account, right?

[soft venture]

yes because the hacker told me to

[paper wasp]

I was hacked with Malware, you were hacked by simply changing your email. Therefore it's possible it could be quick and from I've seen it usually is.

[fringe bone]

Right. So, on the one hand, access to that old email is going to help you, probably. But the fact that the change came from your IP requires some verification.

In the case of malware, it's the login token that gets stolen and copied by the hacker. It's not really that different. same objective.

[soft venture]

I have a single screenshot that my discord account is actually mine

[paper wasp]

It's the method of hacking that's different.

[fringe bone]

You have your email account.

[soft venture]

I hope it is

[paper wasp]

They do.

[fringe bone]

Method really doesn't mean a whole lot, though. That's just the movement towards a malicious act.

[soft venture]

Yes but the discord email is still changed

[fringe bone]

The change would be logged, both what it was changed from and what it was changed to.

Also, don't forget to use 2FA asap once you get your stuff back.

[paper wasp]

And be sure to save your backup codes!

[soft venture]

Yeah once I get my account back I’m enabling 2Fa asap

But the thing is once I do get my account back if I do, isn’t the hacker still inside my account?

[paper wasp]

They shouldn't be able to. But to be safe don't use your same password.

[soft venture]

Rn I have my authenticator app connected to this account so I’ll just connect it to the main email if I get the account back

[blazing echo]

can i ask about a problem im having with discord in here ?

[soft venture]

I’ll change it if I get my account back

[paper wasp]

👍

[soft venture]

I just hope I do get my account back

[paper wasp]

You will, just be prepared for a potentially long wait is all

[soft venture]

I just hope it’s not after may 3rd

[paper wasp]

Why's that?

[fringe bone]

Quick lesson on security: Security isn't a feature, or just a thing you put somewhere, Security has to be a protocol - a regimen. Every security feature in the world won't protect something if you're not using the features correctly. In absolutely no world should you ever be telling anyone anything about your security features merely because 'they asked'. If it's truly secure, there are appropriate, recognizable channels for it, and anything outside of that should be ignored.

a Discord 2FA authenticator will produce a code unique to your device that rolls over and changes. If you give away codes, or let your master codes be known, the entire system can be rendered useless.

[soft venture]

For 1, that’s a long time and 2, may 3rd is a special day for me

[blazing echo]

has anyone had a issue when in a call and someone shares there screen you get disconected

[paper wasp]

I see. Well I hope the best for you

[willow roost]

is the discord developer portal shut down because i cant add bots to my server

[soft venture]

all I’m hoping for is to get my account back. I hope it doesn’t take months though

[fringe bone]

By the way, if you guys click on #🏠-discord-updates, and click on Tracer's profile, you can see what the official Discord Staff badge looks like.

[mighty idol]

help my mom uses temu

[fringe bone]

If the person you're talking to doesn't have specifically that, they're not staff.

[soft venture]

I wish I knew that before I got scammed yesterday

[fringe bone]

Check your DMs. I sent you a couple more things while I was muted. >_>

I won't send it in here because I think that was what got me muted the first time.

[soft venture]

Understandable

[mellow turtle]

anyone come across an issue of getting stuck changing a profile picture? i hit apply and it just hangs

[soft venture]

Isn’t that usually because you’ve exhausted too many of your attempts? If that’s the case maybe you just need to wait a bit

[mellow turtle]

i havent change it in some months and it was hanging from starting, but my impatience of constantly reloading probably hasnt helped. i click skip and its fine though, its just when i edit or shrink the image in the window and click apply it just doesnt work

[brisk otter]

Hello

[boreal laurel]

how do i make a image bigger on discord

[vale jolt]

how to not stream audio when streaming on mac? why can't i toggle this like on windows, whether Discord includes sound or not?

[unkempt blade]

yall, is this a real support account? stanislavvishofficial1

[jaunty obsidian]

It's a scam. All actual Discord employees have a staff badge like mine.

[paper wasp]

If someone messaged you saying they falsely reported you then its 100% a scam

[shy pier]

Is there something on the discord blog talking about these profiles pretending to be employees?

Even though it is something so easy to identify, there are many people who end up falling for scams.

[unkempt blade]

okay

[unkempt blade]

okay

thanks for telling me guys

[kindred rock]

Does anyone know what’s with the Instagram integration? No matter what I try to do I get this error
I’ve tried many times, the link shows on the Instagram app but it can’t connect to my Discord account 🤔

[paper wasp]

I heard they don't let you connect instagram anymore

[shy pier]

On March 26, 2024, Discord removed Instagram data from connected Discord accounts.

[soft venture]

I sadly did..

[kindred rock]

Weird, I have friends which still have it on their profile that’s why I tried connecting mine
Why is is still as an option in add connection then 😭

[subtle mauve]

I heard about the discord mobile having a different layout after the forced new UI. Both my friends got it this month, I believe it was from the March 5th update, but my mobile layout still hasnt been changed. Is there any reason for this?

[ornate plaza]

does someone know like hoisting a custom role over a mod role will that affect the person that doesn't have any mod roles?

[lunar crest]

it might make them immune to some mod actions

[native flicker]

It shouldn't if that role has no permissions (dont quote me on that), but there shouldnt be any issues if you use a bot for moderation

[proven cloud]

I have a question. So I wanna create a 2v2 bot for a 2v2 leaderboard. I would achieve this by assigning roles to each group of 2, that way I can do "team @X has beat team @Y and gain this amount of points."

The problem I face is, given how small a single group is (literally just one other person), I'm worried that I will run out of roles to assign to people. Lets say the worst happens and I've used up all 250 roles. Now I can't assign another group of 2 a role, therefore I cannot create anymore teams. I would have to turn people away essentially.

Is there any way that I can prevent this from happening? I needed the role to describe/be assigned to a group of 2, but if there aren't anymore roles, then what do I do?

I would also like to know if it's possible to let 2 people create their own team without mod/admin assistance.

[native flicker]

You could just store that data in the bot instead of using roles and display the group name instead of pinging a role

[proven cloud]

That's literally what I wanted to know. Thank you.

[ornate plaza]

👍

[tiny shell]

Probably because of all the racial slurs on instagram reels

[azure swan]

I have a problem that every time I enter a call, I do not hear any sound even though they are talking

[rocky nebula]

Whenever I’m in a call, I’m constantly getting muted at random, is this just a problem on my end, or is it happening to multiple people?

[rocky nebula]

That happens to me when I don’t have headphones on, plus the problem I have above this message

[azure swan]

No, I hear the notification sound, but I don't hear the call sound

[rocky nebula]

Same, but sometimes I just get no sound at all

[azure swan]

What's the solution

[rocky nebula]

I haven’t found one, it just works sometimes, and other times it doesn’t

[azure swan]

Mine doesn't work at all

[rocky nebula]

Oof, and do you have the same problem with me, where your randomly muted in a call, without actually being muted?

[deft canopy]

In order to regain access to your account, the card owner will need to contact the payment provider associated with these charges and withdraw all open disputes within 14 days from date of suspension.

Does this mean after 14 days my account will be deleted or it will go to something else?

[cedar grove]

Y'all is there any where to check if soemone is about to delete there account cause my friend hasn't been active any where for like 12 days

[native flicker]

No

[cedar grove]

:(

[red turret]

yo quick question about the charges made on a hcaked account, do i need to send another ticket about it btw?

its my account but the email got changed so i cant even access it

[brisk spruce]

Not many people are exactly sure how it works, but, if you were hijacked and they disabled the account due to a chargeback.

You would indeed only have 14 days before* the account is permanently disabled.

[brisk spruce]

Are you logged into their site with the original email?

If so, you can send them a ticket and it will ask for what the original email was.

[deft canopy]

Yes, I don't know the bank, but I tell them that I can pay with another card, will they agree to this?

The amount that was refunded

[brisk spruce]

Well if you aren't registered it would be a long process.

Did you speak with that same bank about opening a dispute?

[deft canopy]

But there is a period of 14 days after which the account will be deleted, and they did not respond to me

[brisk spruce]

It can be halted afaik if you have an open ticket regarding the chargeback.

[deft canopy]

I do not know the bank, I do not have contact with it, because it is my friend’s card and he defrauded me. He bought me 4 server boosts, blocked me, and refunded the amount from the bank.

[brisk spruce]

Then you would just call his bank, no?

[deft canopy]

I have a ticket and I am talking to him. Does this mean that the 14 days are not counted?

[brisk spruce]

They have to talk to you if it is a fraudulent case.

[deft canopy]

I don't know the bank because it's an online friend

[brisk spruce]

Then you might be out of luck sadly.

[red turret]

yeah got the same question here about the account suspension, got a hacked and my email got changed with the account, still got access to the same email that was used with the account but not sure what to put down for the forms if it does come down to this

[brisk spruce]

https://dis.gd/hackedaccount

[deft canopy]

I told them the story on ticket and told them, I can pay the amount via another card

[red turret]

ive already done that but just wanted to cover for all bases in case if it does come down to this

[brisk spruce]

They might comply with that, but I sadly can't give advice regarding such a thing.

[cosmic viper]

hey so im not sure if there is related to this server but does anyone know if theres a way for discord to pull and send me DM logs from a deleted account?

[brisk spruce]

Not really, due to certain international laws in Europe, they now delete the data after a certain period.

[deft canopy]

This means that the account will not be deleted, but for example, 14 days is the investigation?

[brisk spruce]

No, the account is disabled permanently after 14 days.

[deft canopy]

Because there are 14 months of Nitro and Effects, the account is worth $250

[brisk spruce]

It's just that an open ticket can act as an extension of sorts.

[deft canopy]

And I can't return it?

[cosmic viper]

its been like 2 months ugh some kid made an alt acc and dmed my banned acc before it was banned a whole bunch of slurs and i got no proof lol

[brisk spruce]

You might be able to, but nobody can really advise you on that.

[deft canopy]

Okay nice thanks

[cosmic viper]

and hes higher in the ranks in a server with 900k people and mods wont ban him cuz i got no proof

[deft canopy]

Okay thanks for helping

[brisk spruce]

At that point, just act like it never happened and get yourself out of the situation if necessary.

You should never under any circumstances stay in a toxic environment that is a detriment to yourself.

[red turret]

sorry got another question, so i have an hacked account ticket thats being opened but got the question dilemmia of this, in case i do have to fill the billing ticket out but I have access to my original email but the email linked with the hacked account is changed what do i need to fill in on the form

[cosmic viper]

rada rada here

[red turret]

sorry if i could get an answer for this one thanks

[onyx perch]

i have a problem with discord crashing whenever i open a gif or my friends streams anyone know what to do

i´ve tried to redownload discord but nothing changed

[strange matrix]

I seem to have a problem here

U see
My discord account rn may or may not be hacked

Now I cannot change my password

I assume that I forgot the password(I swear I know the password) or the hacker changed the password.

Idk how to reset password.
What do I do?
Should I reinstall this app then login by tapping "forgot password"?? Or what? Pls I need help.

[paper wasp]

I would use "forgot password". However, I would make sure you have access to your 2FA backup codes just in case you get locked out.

[strange matrix]

Perhaps tell me what is 2fa?

[fringe bone]

Two Factor Authentication

AKA an Authenticator. Usually an app on your phone with a continuous changing/rolling code.

[paper wasp]

It's basically another layer of security on your account. While it's useful, it's also quite risky as if you don't keep the backup codes you get when first activated you can get locked out forever.

[strange matrix]

I..I am not sure if my acc has 2fa

[cosmic viper]

Hi I have a big problem, so someone apparently reported me by mistake and told me to friend someone named “ms.asllisonsupport” who I gave my email to and idk if they’re actually real cuz my friend was warning me abt it

[ebon ivy]

That’s a scam. I would block and report the person https://dis.gd/howtoreport

[cosmic viper]

It says my account is fine but idk what to do

[short marsh]

That's because it is. Your account is fine.

[cosmic viper]

Okay Tysm

[ebon ivy]

You don’t have to do anything lol. It’s just a scam

It’s still open

[paper wasp]

You can double check in settings > Account then look under the Mulit Factor Authentication section

[strange matrix]

Oh..no..

[cosmic viper]

I gave them my email tho, should I be worried abt that

[ebon ivy]

You’ll probably get scam emails

I would just delete whatever message contained your email

[strange matrix]

I haven't enable the 2fa yet..
What should I do?
I do not wanna lose this account.

[ebon ivy]

Just change your password. If you think your account may have been compromised, you should change your password. That’ll log out all devices logged in to your account

[cosmic viper]

I did already so that’s good

[paper wasp]

Also Discord temporary disabled your account which means any hackers would have been logged out

[strange matrix]

I tried but it failed
I may forgot the password(currrnt) or perhaps the hacker changed it

[strange matrix]

Is my account disabled?

[ebon ivy]

Do you have access to the account you’re trying to log in to?

[paper wasp]

That's what it said in your email

[paper wasp]

That email on the very below tells you. You can also click on the link it gave you to give yourself a new password

[strange matrix]

How?
There's one moment it says "invalid token"

[paper wasp]

Think that means the link expired. In the same email it gives you an article to read and how to give yourself a new password with an expired link.

[strange matrix]

Ohh
Tell me more abt it.
I am confused.
Cuz in website version,I kinda accidently make new account to submit this problem

[strange matrix]

<--
With the same gmail I use to make this account here

[paper wasp]

You mean the support website?

[strange matrix]

I guess
I accidently made new acc using same email by sign up button

And I was shocked for accidently made that account

So I use it to submit ticket-

[paper wasp]

Next time you make a ticket please be more formal. Don't put everything in caps and speak coherently so they can understand what's going on.

[strange matrix]

Sorry I was too panic for what is going on rn

[paper wasp]

Also you're Using your phone right now yes?

[fringe bone]

Saw your post. Don't necessarily block your friend. You probably want to reach out to them on a different platform, like in game or over the phone if you've got a direct contact. They've been hacked, and they're trying to hack you as well.

[strange matrix]

Mhm

[paper wasp]

Do you have a computer you have access too?

[fringe bone]

At any rate, the 'accidental report' was going to lead you to someone impersonating Discord staff, who would ask you to change your email to one under their control, take your account from you, and then try to extort you for $50 to $500 dollars.

[strange matrix]

I have no PC,sadly

[fringe bone]

Good call coming here first.

[paper wasp]

Dang, I was gonna recommend to go on the PC to request a password reset. You could do that on your phone but you would have to log out first.

[strange matrix]

Which is mean I need to reinstall the app and login but pressing "forgot password"?

[cosmic viper]

Oh alright

[paper wasp]

No you can logout in settings

[strange matrix]

How to logout again?

[fringe bone]

check the #🏠-discord-updates tab, click on "Tracer", and take a good look at the badges on their name. That's what a Discord Staff badge looks like.

Discord staff will never ask you to change account details, give you money, or ask for passwords/2FA generated codes.

[paper wasp]

Press you profile on the bottom right of your screen, tap the gear on the top right, then scroll all the way down.

[cosmic viper]

Tysm Tysm

[fringe bone]

Additionally,

Just because they talk in a box like this```
does not mean they're staff.

[paper wasp]

What's up with that lol

Why do they even do that

[fringe bone]

Because it convinces people who haven't ever seen it before in a DM that it's the word of god or something.

That's why I like to demonstrate it. Anyone can do it. It demystifies it.

[paper wasp]

I see

[strange matrix]

U sure this will work and make me retrieve my account again?

[paper wasp]

You're already on your account. You just need to secure it with a different password.

Since you can't do that while logged in you'll have to logout and say you forgot it. I would also double check your account email is still the same before doing so.

[fringe bone]

How I feel when I have to tell someone their friend who 'accidentally reported' them was actually hacked...

[strange matrix]

No worries.
My email is the same email.

I'm gonna pretend I. Forgot the password just to do this

Wish me a great luck.

[paper wasp]

👍

[fringe bone]

Good luck, remember: Operational security is a habit, not a setting.

[paper wasp]

Those kinds of people are a plague

Just leave folk alone

[fringe bone]

sorry, what?

[paper wasp]

The scammers lol

[fringe bone]

Oh, okay. Yeah. No, the scammers are clearly making money at people's expense, otherwise it wouldn't be worth their time. The only option is to learn and teach operational security to people who need it. All you can do when you get a crappy situation like that is learn from it, and don't be afraid to share it so others learn from your mistake.

I've fallen for a few scams in my time as well. I had someone scam me out of a diablo 2 account when I was a kid. Also fell for an employment scam once. annoying thing about the employment scam, when I tried to talk to the police about it, they told me that I should've known better because I didn't give them my SSID.

If I gave them my SSID, I would've gotten scammed, AND had my identity stolen.

[fringe bone]

btw, the frame I took there was the moment where the good guy Terminator hung up the phone and informed John Connor that his foster parents were dead. Arnold's not the villain in that one.

[paper wasp]

You really dodged a bullet there

[paper wasp]

I can atest to that. Ever since I had my hacking incident I've been doing my best to help out others. Both preventing someone getting scammed or guiding someone who already has through the recovery process.

[fringe bone]

Just don't forget to instruct them on damage control, too. The hackers operate like a contagion. If someone lost their account, they need to let their friends and any servers they had power on know.

Because their account will be used to try to find the next victim.

[paper wasp]

Oh yeah for sure. I remember the guy who hacked me tried to do the same.

[strange matrix]

I am back.
Thank you,gamerbro

No wonder why invalid token

I just need to put right password

Now that the hacker is gone

I just wanna say thank you ver y very much

[fringe bone]

🥲

[ripe nebula]

i accidently cancaled the "want a new feature for vaalorant players?" thingy and now i want it back how can i get it

[tiny hull]

It's not a feature, it's just the shop items(decorations and profile effects) in effect now in collaboration with valorant
Go to Shop by first clicking on Discord Icon on top of your server list on PC/Web

[paper wasp]

You're welcome. Glad you got everything back in order. Be sure to remember that password now lol.

[tiny hull]

or use a password manager on that regard

[paper wasp]

Eh I wouldn't fully trust those

[tiny hull]

neither do I, but it's an "option"

[paper wasp]

Just write it down on a piece of paper

[ripe nebula]

but there was like options
to lik meet with other strangers who play valo
what i want : gamenight. goal or smth like that

[tiny hull]

Oh I don't know then

[drifting copper]

I also got the same clicked on close to look at it later but now its gone

here is the screenshot

[cosmic viper]

Don't bother, The damn items are expensive

Probably the most pricey ones of the pack

[drifting copper]

no he is talking about the exclusive invite I captured a screenshot of that

[cosmic viper]

Oh to the server?

Damn i thought you were talking about the shop items

[drifting copper]

but its gone after we clicked on close

[tiny hull]

Oh I have no interest in purchasing anything in the shop

[cosmic viper]

Well lucky you

Still think some look cool tho

[tawdry harness]

yo can someone help me with the server lists bar thing because i think mine is buged

wait never mind

[drifting copper]

@dense kernel here it is

[dense kernel]

Yeah, that is not an official Discord server, nor an official Discord staff member

If you don't know what you're doing, I'd stay away from plugging random code in places -- that's how people lose their accounts unfortunately

[drifting copper]

okay...

[dense kernel]

I want to reiterate that when Discord is ready to release a feature, they'll do so through normal means. Even if you did enable experiments, they're client sided and nobody else would be able to see them.

[drifting copper]

@dense kernel then what about this how to get it back I closed it to look later but now its gone

[dense kernel]

Unfortunately there's no known way to get the pop-up back at the moment

It may re-appear at some point, but no clue

[cosmic viper]

but no text to speech said!!!! :ccccc

[dense kernel]

That's a terrible justification 😛

Just because someone tells you to violate the Terms of Service doesn't mean you can/should

[cosmic viper]

agreed

[elfin urchin]

I don't know why the layout hasn't been updated. I think it's because I like it, I was on another account before the layout updated (I really don't know why this is happening)

Does anyone know how to solve it?

If you don't know, give me suggestions on how I can solve this problem.

[brisk spruce]

I believe this is what it currently looks like, no?

Yours should be updated just fine.

[dense kernel]

This is outdated 😉

the one @elfin urchin has is the most recent mobile layout

There's no way to change it back at this time

[brisk spruce]

I can't be behind by that many updates?

[tiny hull]

Then it's still rolling out

I have my client updated to the latest version

[brisk spruce]

I was only 1.0 behind and I still see 0 difference after updating.

Why can I never get early rollouts

[tiny hull]

I have the same UI as you

[brisk spruce]

Yeah 224.6 yields 0 luck, so I hope I get it soon.

[muted citrus]

I have that one too

[cosmic viper]

Hello, I'm new but is there anything I can do about people mass spamming and even harassing inside a server

[empty junco]

Besides, banning, blocking and reporting no not really

[cosmic viper]

Is it possible to report many users at once

[empty junco]

Nope have to it one at a time

[cosmic viper]

Alr thanks

[elder basalt]

hello can someone verify this mod?

[tall finch]

Scam. Discord does not provide live support. They also have a certain badge in #📛-badges-faq .

The account that reported you has been compromised, you should report both the accounts, do not do what this "Jozsef Vass" guy asks of you. Discord will only be avaible through their support https://ds.gd/contact

[elder basalt]

this situation led to this mod about an false accusation

omg thank you ToT

[tall finch]

The reports were also faked. So don't worry about that as well

[elder basalt]

i was shaking and worried thank you so muchhh 😭

[tall finch]

No problem, stay safe. Hope you didnt do what he asked you to do regarding with changing your email :)

[elder basalt]

yep never did i got suspicious about it

also wanna report this user for the fake report who added me out of the blue

[tall finch]

Yeah, their account has been hacked. That's how they usually get new victims.

[elder basalt]

ohhh i seee thank you that'll it yes

ill just block them yes?

[tall finch]

Yup, blocking is good

No longer engage with scammers. And the compromised account is probably already reported by the owner as hacked hopefully.

[elder basalt]

yes thank you so muchh

[rocky siren]

inf loading when i try to use a gif as pfp, happens when i try to make a gif my banner as well, does anyone know why this happens

[elder basalt]

also mods shoudnt be doing this?

[ebon ivy]

That's a scam

[rocky siren]

obv scam block em lol

[elder basalt]

did lmao

[daring topaz]

Scam

[elder basalt]

i was so suspicious about it already cuz bruhhhhh whaat making me changing my email just to verify?

[daring topaz]

Are you the only one who has this problem?

[rocky siren]

as far as im aware yes

idk why it doesnt work either

and whats weird is that i use images that have more mb that gifs as pfp

and my internet if fast asf

its gotta be discord lol

[glossy smelt]

Can I download an exe or have they made it impossible

[compact vapor]

hey guys, im in a crisis, my old accounts user is vandacoerulea3004, but the email cannot be recovered, i lost the email a few years ago to a hacker and the recovery email for the email no longer exists, is there any way i can get my old account back, i really want to reconnect with my old friends 😦

[neat reef]

Any help with the crashed discord? ;_;

[rich gazelle]

Only way is to recover the email

[paper wasp]

How did you get hacked?

[rocky siren]

so no one knows why gif pfps arent loading

[fringe bone]

anyone going through the effort to send all their messages in block text
Has no good intentions.

[coarse oasis]

Hey, I need to know if this is a scam or a genuine message from my friend? The discord staff member they referred me too was "Savannah Badalich" if that helps

My friends account or the "Staff member" They referred me to

[fringe bone]

The friend was hacked.

Do know that it wasn't your friend that referred you to the so called staff member, though.

[fringe bone]

BY THE WAY, if you ever want to know if a Discord Staff member is legit, click #🏠-discord-updates , click on Tracer's name, and check out the badges on the top row. There's one that only staff members have.

Also they're never going to DM you or really help you outside of an official ticket.

[coarse oasis]

ty for helping me

[white wave]

i made a server not too long ago and added onboarding with no issues
now, after trying to update onboarding, i get this pop-up every time i click save
(note: i am on an iphone and used safari to bypass the mobile block)
what’s going on?

[deft canopy]

solved!!!!! My issue is not resolved and my account is locked!!!!

[clever tusk]

I guess is a desktop-exclusive feature

[white wave]

but the thing is I’ve done this before and it’s worked just fine

OH

MB I WAS JUST BEING DUMB
THE CHANNEL PERMISSIONS MESSED UP ONBOARDING

[elder basalt]

alrightyy thxx

[unborn ore]

is this legitmate

[cobalt comet]

no

[unborn ore]

thank you

[elfin urchin]

I just want to know how to resolve this. Last time I was here a guy told me to just wait

Besides, I don't even know what to search lol

This didn't happen on my other accounts

[copper kelp]

I got a problem with screensharing... if i try to watch someone screenshare or screenshare myself my discord just closes itself. i tried reinstalling. updating all drivers . deleted cache . now the weird thing is if i screenshare on the browser version of discord it works just fine. anyone got an idea what that cuild be?

[next panther]

Hello, my main account got hacked, what's the best way to reach discord?
I had 2FA, however it's not working, every time I enter code or backup code it's invalid.

I am(was) a Head Moderator on a Partnered Discord server, Rustoria, it's very important I get my account back ASAP, my account is being used to get other people hacked

[earnest latch]

hi

[paper wasp]

Go submit a ticket at https://support.discord.com/hc/en-us

Also how did you get hacked?

[next panther]

Downloaded a game from a friend's account which was also hacked. They said it's a project they are working on, I usually play Siege with them

[paper wasp]

Damn that's exactly how they got me back in January.

[next panther]

He said he needed help, It was 3 am, so my brain didnt register it's a scam. How long did it take you to get your account back?

[paper wasp]

LITERALLY THE SAME THING WITH ME HAHA

[next panther]

It's saturday so idk if they work on non-business days

[paper wasp]

I think they work any days. Either way make sure you submit a ticket at the link I sent. Be sure to submit the ticket with your original email as well.

[next panther]

Yep I did that 12 hours ago.

I didn't include #0001 however, it was just the username

it was 4 am at that point

[paper wasp]

That doesn't really matter.

[next panther]

Btw , How long did it take you to get your account back?

great to hear that

[paper wasp]

Well... 72 days....

[next panther]

DAYS

[paper wasp]

I barely got it back last tuesday

The one thing I've learned during my experience is that Support isn't exactly all that consistent with response times. However, that doesn't mean you won't get help.

[rocky wasp]

Do I really have to buy nitro basic to redeem the gift?

[paper wasp]

Just as long you sent a ticket explaining the situation clearly and don't send more than one ticket on the same issue

[earnest latch]

help

[next panther]

I also had my mobile phone added to my discord account, that option is also gone when I try to login. The hacker must have removed it

[earnest latch]

i have nitro. and i try the animated pfp and it stays on loading (aka 3 dots)

[paper wasp]

That method of hacking logs out everything.

It's also more than likely they changed the email as well

[earnest latch]

pls help

[half oar]

With what?

[paper wasp]

Might be a glitch with your app or internet issue

[deft canopy]

solved!!!!! My issue is not resolved and my account is locked!!!!

https://cdn.discordapp.com/attachments/889950993352110160/1223558092185145395/Desktop_Screenshot_2024.03.30_-_12.00.00.24.png?ex=661a4a45&is=6607d545&hm=e2ac83a9a775a0051b8fae7dabcbf6037863925c1b35f513272a308031853ee8&

[earnest latch]

idk, it stays here

[paper wasp]

Gifs can be a bit wacky

[next panther]

They have not actually, when I try to reset password I still get the email to do so 🙂

[half oar]

What happens?

[next panther]

Which is a good thing!

[earnest latch]

i waited 15 min

[paper wasp]

You might wanna further analyze that. Does the email say your username?

[next panther]

Yes it does

[earnest latch]

xd

[paper wasp]

Okay that's good. I'm guessing the only thing preventing you is 2FA?

[next panther]

Yes

[paper wasp]

Check to see if you can find your backup codes

[next panther]

I can, they dont work

[paper wasp]

I see...

Then the only thing you can do is wait for support to get back to you

Which can be a long time...

[earnest latch]

help, gifs are now like inf

its still loading till now, i tried logged out anf in again

logging*

[next panther]

That's very unfortunate

[paper wasp]

Yeah it is, but just remember you can get your account back. So don't lose hope even if you end up waiting over a month. I would also periodically monitor your account to make sure the hacker doesn't get it banned or something like that.

[next panther]

I see. What if the hacker gets my account banned? what then?

[half oar]

quit the hacker

[earnest latch]

same, i lost an acc from 2020

[paper wasp]

Well since your email wasn't changed you might be able to send an appeal

[clever tusk]

Nope, you can check #🚨-account-safety

[next panther]

I see. Alright

[plain cosmos]

My discord keeps crashing if i open inbox

[unborn ore]

thank you!

[clever tusk]

No problem buddy

[soft venture]

I had got a response yesterday but they just told me they don’t know how long they’ll able to give me another response. I’m hoping not too long

[paper wasp]

Let me guess... they said they esclatated your ticket to their team?

[soft venture]

Yea

[paper wasp]

That could mean anything really, but hopefully they will get back to you soon

[soft venture]

I hope so too

[daring topaz]

This problem is only for you. I have checked with some people and they have no problems with this

[paper wasp]

Maybe it's because he's using the browser instead of the app

[daring topaz]

Perhaps this is true because the browser sometimes hangs when a person changes his profile

[fringe prawn]

im using the discord app and it still keeps on loading

[red turret]

youll probably get a response pretty quick if its not public holiday sort of deal, so for me it was 1-2 days after the ticket being elevated and getting hit with what feels like the automated message of password reset solution

[fringe prawn]

its been 30mins

[red turret]

honestly im not sure how to work around that tbh or its like img file size sort of deal

[soft venture]

I just hope to not lose my account haha

[cosmic viper]

how are we supposed to take a selfie holding my discord username and tage (#1234) with the name update from last year?

[red turret]

yeah im in the same boat as you rn, sent 1 ticket and it was fully resolved in around the week with that automated response, sent another one hoping to get a better answer

[fringe prawn]

yeah but none of the gifs worked

[cosmic viper]

someone know? 🙏

[red turret]

hrm yeah im clueless for this one chief, sorry cant help in this case

[soft venture]

Did you also get scammed

[fringe prawn]

alr no problem

[red turret]

yep, sent a ticket already and resending another through, gonna do it again if i get another wacky reponse and modify the ticket form if this doesnt work

[soft venture]

What were the responses you were getting like

[red turret]

got hit with the okay well sorry that youre having trouble logging in heres tips, not really the answer i was looking for

[soft venture]

Ah. I had got mine hacked from the inside basically. The scammer got me to change my email to something else and to disable 2Fa and then yeah I got hacked

[red turret]

yeah unlucky, mine was a file execution, pfp is just current state of things rn lol

[soft venture]

Rip. I hope I’m able to get my account back

[red turret]

same here cheif, good luck to the both of us at this rate

[red turret]

ive gotten help from gamerbromx since hes main proof of account recovery possible

[soft venture]

Who’s that

[soft venture]

🫡

[red turret]

one of the guys whos been helping out with hacked accounts in this disc, with providing info

[soft venture]

Oh nice

[unborn ore]

i sent a discord support request an hour ago. i thought this support person was legit and they asked me to change my email to their email and now i cant change it back

[soft venture]

Yep same thing as me

[unborn ore]

i am screwed for sure

[paper wasp]

Me lol

[soft venture]

Oh lol

[unborn ore]

i am worried cause my nitro payment is next month

[soft venture]

Is it this account you’re on rn?

[unborn ore]

yeah

[soft venture]

Whatever you do don’t disable 2Fa

[unborn ore]

[soft venture]

I did and shortly after I got logged out

[unborn ore]

oh yikes

[soft venture]

Now I’m just waiting on support and hoping I can get my account back

[unborn ore]

I just need my email changed. that scammer was almost convincing then i realised they didnt have the discord staff tag

[daring topaz]

🤔

[soft venture]

Why can’t you change the email back?

[daring topaz]

I don't know if many people face this problem, but I will check for some people

[unborn ore]

the scammer who pretended to be tech support said “to stop my account from being deleted” i had to change my email to this email address they gave me”

[soft venture]

Yeah I was told that and actually believed them all the way that’s how I got scammed

[unborn ore]

i didnt log out of my account thankfully and i still have 2fa

[soft venture]

You won’t log out as long as you have 2fa activated

[paper wasp]

Holy moly! Second one I've seen to not fully lose their account to that scam.

[unborn ore]

but my email is still the scam email

[unborn ore]

yeah i realised it was a scam because the discord bots and staff have the discord staff tag

[paper wasp]

Great thinking on your part

[soft venture]

Wish someone told me about this before I got scammed😔

I was just panicking so🥲

[unborn ore]

i initially believed it cause my password was part of a data leak and thought someone was actually impersonating me

[soft venture]

I just feel so dumb for believing it, now I’m scared I won’t get my account back🥲

[paper wasp]

You will, it just takes time is all

[soft venture]

I hope so

[daring ledge]

hey guys i have an appeal that i have sended but its still now responded when will the moderation team respond does anyone know for like a time limit of a thing

[daring topaz]

48 hours I think tho

[sturdy loom]

What bots does the newly beta feature of "Use this bot anywhere on Discord!" work?

Most bots in my server I have tested don't work except for 2.

[daring ledge]

u mean 2 days?

i have send the appeal 3 days ago

and its still not answered

[earnest latch]

help

i have nitro right? i try to do animated pfp and banner it keeps loading (inf)

[daring topaz]

It depends on whether the support team has enough time to respond to you. I opened a ticket before and they responded to me within 21 hours

[daring topaz]

Browser?

[earnest latch]

yes

[dusty mist]

it varies a lot. it can take months for tickets to get gotten to.

[daring ledge]

hm ok

[rich yarrow]

Is there a way to disable these new (idk what to call them) thumbnail notifications? They pop up and block the whole screen. I use notifications to play epicrpg across multiple servers, and the new thumbnail notifications screw me all the way up.

Summary: I don't want to disable notifications because they are integral to how I game using discord, I just want to disable the feature that cause notifications to appear in thumbnail form, blocking the entire screen.

Thanks in advance.

[dusty mist]

currently no.

[daring topaz]

Try it on desktop

[earnest latch]

i have windows 8.1 (i have an old laptop)

[daring topaz]

It doesn't matter if your laptop is old or not

I think tho

[green venture]

Hey staff! There has been a server going around doing giveaways. The bot has requested the permission to join servers for the users which most have agreed to. Is there any way of removing this permission? Thank you!

[maiden schooner]

hi, Is there any way to highlight a forum if there are new postings?

like this

my forum only shows a small number instead

[daring topaz]

Go to settings and see the bots connected to the account and cancel it

[plain cosmos]

My Discord keeps crashing if I open inbox, can somebody help me?

[daring topaz]

Restart your discord

[plain cosmos]

i did i even reinstalled it

i think its something with my acc here cause on my other one it didnt happen and on my phone it didnt happen too so

[daring topaz]

Well, yea Check your account if there is a glitch or something

[plain cosmos]

how?

wdym?

[summer blaze]

Anyone know how I randomly get added to a random discord server named "daisy" even tho I've never got an invite or clicked in any invite. I just suddenly am in that server even tho I've left the same server now 3 times in the last 2 days

[daring topaz]

I don't have any idea

[plain cosmos]

could be because of the authorised apps thing

[stoic stream]

go to settings, authorized apps, unauthorize the ones with join servers for you button

[plain cosmos]

😭 my discord is buggeeddd

[stoic stream]

eat it

[summer blaze]

I already checked them and deleted those

[plain cosmos]

brooo if i open inbox it crasehs

[daring topaz]

Make sure that you have given any bot permission to access any server I mean, cancel them

[daring topaz]

Try to go to your browser and open it

[plain cosmos]

ill do that

[summer blaze]

I don't know how I get added. Since I've done that and checked all of the authorized apps and made sure that none of them can add me to a server.

[daring topaz]

So I don't expect that you will be added to the same server again

[summer blaze]

Well somehow I still got added. Don't know how

[plain cosmos]

still doesnt work crashes there too

but only the for you option

if i click to the unread messages ect it works

[daring topaz]

You can change the password

[plain cosmos]

like yk it loads for half a sec and then discord crashes

[daring topaz]

Umm

Do you have many messages or many additions from people?

[plain cosmos]

that

[plain cosmos]

no no messages

[daring topaz]

I understand you

[plain cosmos]

no one added me

[daring topaz]

This is a bit strange

[plain cosmos]

ik D:

i have no virus on my pc btw so its really strange

[daring topaz]

https://support.discord.com/hc/en-us You can raise your issue to the support team

[plain cosmos]

i did 2 times

they havent answered to the one gmail i sent themyet

[knotty matrix]

hello

[plain cosmos]

i sent them a dxdiag

[daring topaz]

Wait at least 48 hours

[plain cosmos]

okay thanks

[knotty matrix]

my account got disabled, no reason provided. does this happened to you guys or no

[plain cosmos]

no

[knotty matrix]

hmmm weird.

[plain cosmos]

do you know whats weirder

[manic tapir]

everytime my status changes (I start a different video game for example) my avatar decoration is getting removed and I have to equip it again which is super annoying

[summer blaze]

I can try that

[knotty matrix]

I didn't comit any types of things that aren't allowed on the platform.

[plain cosmos]

that my discord crashes if i open inbvox and for you WTFF

[daring topaz]

Has your account been disabled on a specific server or on Discord in general?

[knotty matrix]

discord

my two account got disabled within 4 days

i dont know why.

where is the ticket