peer-help

[safe moss]

Especially in cases where you account gets stolen and some random douchébag has access to personal information

[gaunt ruin]

yeah

[lethal arrow]

where the f is the friend requests in the new mobile discord

[brisk spruce]

Go to your Profile at the bottom > Scroll all the way down.

[gaunt ruin]

Discord I know you are not interested but I was told to wait and now my 4 year old account is slipping away from me, do you really have any sense of empathy, can you put me in your place? Are these users that simple for you? What are you doing? I waited 25 days. I won't wait any longer. I don't want to tell you anything here. You say contact support and support team. They don't do anything. What kind of platform are you? Pressing 1 button is not that difficult. I gave you 7 years of my life. 7 years exactly. Is it a crime to make a joke? Millions of little people use Discord, you don't ban them, you don't block them, you block me, I gave you my ID, my Turkish ID, everything, this huge platform company hasn't called me for 25 days, even if it does, it says it's solved and throws it in the corner. Are you such a company? Did I make a mistake by using you, please tell me, Discord.

Is everything so easy for you? Did you open this platform to make someone cry or upset? Did you open this platform to make someone angry?

I'm making a collective appeal here: If you're going to do something, do it thoroughly, if you're not going to do it, don't do it at all.

It shouldn't be that difficult to press a button and return, we are talking about 4 years of effort.

[deft bough]

so my acc got hacked and now the they are charging me $99 usd for one year on discord nitro

[gaunt ruin]

I AM SlanderED HERE AND I AM BANNED.

[deft bough]

is there a way i can cancel this without taking the long way out?

[stoic stream]

go to ur bank account and remove it

[deft bough]

I already did remove my card

from my bank acc but they still charged it

[brisk spruce]

Have your bank dispute the charge.

You should file a claim with them.

[deft bough]

aight thanks

it was through paypal though so idk

[brisk spruce]

Also have you tried recovering the account?

[deft bough]

Nope because it was this thing let me send in the reddit

[brisk spruce]

https://dis.gd/hackedaccount

[deft bough]

oh yeah i sent in two tickets

but i heard the wait time is 2 months which i dont have the time for

[brisk spruce]

Again, call your bank.

But you got this.

[deft bough]

im scared that they might have my other personal info

[brisk spruce]

What information specifically?

If you get hijacked they will obviously have access to any information you had on the account.

[deft bough]

Google related

I mean they got to my paypal so im guessing they have my hotmail already

and might have my social media, and game accounts

[brisk spruce]

If you used the same password, then yes.

[deft bough]

i already changed my passwords

[brisk spruce]

Scammers will always do that as their next move in an attempt to lock you out.

[fluid panther]

@short marsh

[short marsh]

thanks for the ping

[compact rune]

Hi, hope everyone is doing good! Wanted to ask something. Well my friends account was banned and he was owner of the server we are in. He still has an alt account, but the problem is, we can't do anything anymore without the owner account. Is there any possibility to transfer the ownership to his alt account ?

[vestal current]

Hi so I had a question about status change automatically (not custom status) and I found out that it indeed changes to invisible once you close the discord app from online but what about the idle and dnd does it work or not?

[earnest steeple]

idea for a movie, cooking mama: the movie
its about a female protagonist whos a cook who was recruited into a team of chefs all over the world to defeat gordon ramsey's arch nemesis, british cooks, and at the final fight scene cooking mama says
"its cooking time" * clenches fist * then cooks all over the place

[cosmic viper]

Then they would have to fight gordon ramsey’s beef !!!

[covert yacht]

ayuda nose hablar ingles :v

[cosmic viper]

English?

[covert yacht]

yes

[weary dome]

Idle does work, that's when you've had the application open but haven't used it for quite some time. how long, im not sure

[covert yacht]

i do not know how to speak English

[vestal current]

Oh ok

[vestal current]

Thank you

[errant matrix]

help

This is my girlfriends tab and she's having this weird issue maybe you can't understand it properly from the ss, I found this guy having same issue, the screen just cuts off, doesn't show the message history and message send box properly any way of fixing it?

https://support.discord.com/hc/en-us/community/posts/19174571409687-Discord-in-split-screen-on-tablet-hides-right-side-of-messages

[fast tendon]

What do these little humans mean next to a users name ?

[rocky hemlock]

how do you directly report a server to discord admins? not just the "report server" option, but like, report both the owner, and the server itself with proof
don't want to nuke becaus that's against TOS but I want to get the server banned because it's blatantly violating TOS due to its nature

[brisk spruce]

You would have to do both separately due to how their system works.

Everything has moved to in-app reporting pretty much.

[brisk spruce]

Something to do with Custom Status. Not sure if there's a FAQ for it honestly.

[brisk spruce]

If your app is up to date and you've properly re-installed or reset the phone, all you can is bug report it if you are able to reproduce it.

That's just a really bad physical issue.

[vestal current]

Cloudy can you help me? I got a question about status (not custom status) I learned it automatically changed from online to invisible/idle what about DND does it have to be manually changed?

[brisk spruce]

Manually changed to offline?

Are you on Mobile by chance?

Normally if you go offline from the app it will change to offline after a couple minutes at most.

[cosmic viper]

isn’t that a regular thing don’t u gotta restart the app if ur mobile and that happens

[fluid panther]

Yes, it doesn’t automatically change to DND when you set your phone as that or anything. If you set it to DND you will be invisible when you have the app closed and when open, instead of appearing as invisible you’ll appear on DND and won’t get the notification sounds

[vestal current]

Oh ok

TY

[atomic agate]

I recently got this message and I already posted this on discord support, but I wanna ask people over here, do you think this is scam or is it legit?

[rocky hemlock]

That's mildly frustrating, doesn't that make it harder to file a detailed report? In app reporting only gives you a list of basic reasons

[fast tendon]

Seems like anyone with a custom status gets that icon

Thanks for your answer

[atomic agate]

<@&1168422950685384765> I'm so sorry to ping like these, but this person claims my account is gonna get banned if I don't do what they say.

[spare palm]

Scam

[atomic agate]

Should I report them?

[spare palm]

Yes

[atomic agate]

I can't see any option for reporting scam in report section

Okay I have reported them as spam

[cosmic viper]

Hello! I'm here for help, I've already submitted a ticket to Discord support a week ago, but I haven't received any response. My issue is a bit unique.

My Discord account was hacked by someone, and this hacker created a new account with the email address I used. They then got the new account banned, rendering my email address completely unusable. From what I've read, to recover a Discord account, it's necessary to be able to use the original email address. However, if that address is banned, what can I do?

[glossy mulch]

how do I report servers on desktop? there's no report button when I right click on the server, there's a report button on the mobile app, but not desktop

[gleaming crow]

hello everyone, i need help
when i'm trying to delete gif from favorite and after few seconds it appears again
p.s. i got gif limit
p.s.s i waited like 3 minute and i tried delete gif and still same problem
p.s.s.s i got a lot NSFW gifs

https://cdn.discordapp.com/attachments/889950993352110160/1201117599124172870/2024-01-27_11-57-40.mp4?ex=65c8a6ef&is=65b631ef&hm=8083d52ea192c0d6ace8fac481396ee953eb519aa7e3a3eff086f5993c8998eb&

[empty junco]

You might have to just find a mobile device

[rich estuary]

Is it possible to find out who wrote with webhooks? Tokens were leaked and spammed on our server

[cosmic viper]

Hi how can I change the password of my main account because it has been down and the staff ask me to change the password but I can’t because I have the multiple authentication but I haven’t log google Authenticator so how can I do ?

[empty junco]

Well unfortunately you can’t and should let support know that

[cosmic viper]

I do a ticket to the website but I didn’t have a answer for the moment 😅

[near valley]

Bro same i have a 4 year account man 😭 i rlly dont wnna loose it

bro stop sayng it

people can get u banned delete it

[eager garden]

guys how do i fix this gifs not loading

[near valley]

bro

k

why u getting made at?

bro this guys is slow

yeah thats why

if u say that and someone reports u

ur banned from discord

oh

[pseudo citrus]

i think im having a glitch where others can't hear any audio from my streams? does anyone know why this might be happening or how i could fix it?

[vagrant storm]

is there a way to connect my youtube premium to the watch together activity so i don't get ads? its really annoying

[empty junco]

Unfortunately I don’t think so

[cosmic viper]

i remember writing in regarding this and this is what was said

“Regarding the missing Server Report button on the desktop version of Discord, I understand your concern. Allow me to explain that the absence of this feature on the PC version is intentional, and it's currently only available on the mobile version of Discord.”

i’m assuming the feature is missing so users can’t abuse it with post api requests however i’m not too entirely sure, if ur trying to report a server i know that reporting messages inside the server along with submitting a report with the report server button is more than enough and you’re good to go

[crude kiln]

Hi, how can i on this onboarding again?

[vestal current]

It literally says you need 7 Public channels to do so

[crude kiln]

i mean on option leftside!

idk why suddenly can't on again

[vestal current]

Yes look at the right you need the required amount for it to work

[crude kiln]

let me try then

[vestal current]

Ok

Once you meet the requirements you can enable it

[near valley]

bro discord moderation has gotten worse than roblox

[proven pike]

how do i get https://discord.com/terms like Discord's Terms of Service????

[native flicker]

Wdym?

[native flicker]

Oh, it's Text

Won't work here though, its automodded

[proven pike]

thanks

[brisk spruce]

They decided to make the switch for their own reasons.

[rocky hemlock]

That's fair, still frustrating but fair.

[brisk spruce]

That is far from the truth, it would cause entire outages if they implemented hard censoring.

[nova summit]

Ack my message keeps getting blocked by AutoMod

Are Discord plugins against the TOS?

[brisk spruce]

Third-Party software is against their Terms.

Oh wow those names are flagged, nvm lol.

[nova summit]

So something like this isn't allowed?

[fluid panther]

Nope

[brisk spruce]

That's a no.

BD never gets enforced but is still against their Terms.

[nova summit]

Alright thanks! Just found it and it looks kinda cool but yeah I thought I'd heard something about that being against Discord's TOS.

[cosmic viper]

I'm setting up a server and creating self roles, but i have no idea what emojis should repressent each continent, and ideas?

[brisk spruce]

Use their flags?

[cosmic viper]

im using the continents and the only thing available is the : earth_ asia : etc, however theres not all of them

continents dont have flags unfortinatly :')

[native flicker]

🇪🇺

[cosmic viper]

ohh

im dumb

[brisk spruce]

🇨🇦🇺🇸

[cosmic viper]

thank you xD

[brisk spruce]

🇦🇺

[native flicker]

You could also look for custom emojis on websites like emoji.gg see if they have anything more fitting

[brisk spruce]

Emoji.gg is very good^

[cosmic viper]

ill have a look! thank youu

[kind mountain]

even themes?

[proven pike]

how do i get this under rules?

@native flicker

[ebon ivy]

How do you mean?

Like under your rules?

[proven pike]

yes

[ebon ivy]

You need to use a bot for that. Those are buttons

[proven pike]

but how?

[ebon ivy]

https://discord.com/developers/docs/interactions/message-components

[empty junco]

Yes

[ebon ivy]

You would implement this into your bot using whatever language your bot is in. You’d have to check their docs too though, to see if they handle components in a different way

[cosmic viper]

bro i was just charged for discord nitro and i cancelled it wth will i get a refund it was 170nzd not to my card i dont have that money

[brisk spruce]

If you are in an immediate situation, use your bank.

If not, contact their support about it.

[ebon ivy]

Be careful with that. If you chargeback without going through Discord, you can get your account disabled

[brisk spruce]

But they should generally understand as long as it was an accident or situation of some sort.

[loud rapids]

is there a way to list all users in a role within an embed?

[brisk spruce]

Couldn't you just.... ping them all since it's gonna happen anyways?

[nimble trellis]

Hi! I recently turned my channel into a "community channel", and since then I can't reorder channels as I want. How do we reorder channels?

[fathom sparrow]

discord.gg/discord-developers server might be helpful too! Some Developers in there very open to these questions.

(if you confused with progress)

[loud rapids]

its to show current "clan members" for a game

[brisk spruce]

Changing it would probably require a bot.

[loud rapids]

yes would defintly need to be automated

[brisk spruce]

Honestly you could do this much more quicker with
Something goes here

[empty junco]

Do you have show all channels on? #peer-help message

[nimble trellis]

I'll check that!

OHHHH now it works!! Thank you!!!

[cosmic viper]

thank you

[cosmic viper]

im fine with that i need this refund

[tardy oyster]

Hey, so I have a very interesting thing happening in my server. I am not the owner of the server, although I am the founder of the experience it is designed to provide (Space Engineers Naval Warfare server). The person who owns the server, one of our staff members, is being a very loose canon and quite literally disrespects everyone in the staff team except his own cronies. It is quite likely that he will ban me and other members, despite my status as a founder of the server, which will put months worth of work to waste. I obviously don't want that to happen. If this were to happen, how do I take the server down?

[nimble trellis]

oh, by the way, is it also possible to change the order of forum's threads?

[brisk spruce]

Not exactly sure that's something warranting a server takedown?

[brisk spruce]

It goes in order of when you followed them, no?

[nimble trellis]

Yes, I created them

I'm the owner of the server

I wanted to know if I could change its order as I want

Seems like they are in the order of creation. Is that correct? or followed

[tardy oyster]

What do you mean

[brisk spruce]

People will be people, this is not Discord's fault.

[tardy oyster]

Let me explain, this isn't about the server, so much as all of the rules I have written for the game we're playing, videos I have made, a planet I have literall built specifically for the server, etc..

[brisk spruce]

If they are breaking the Terms then you can simply report the server.

[tardy oyster]

How do I do that

[brisk spruce]

Are you on PC?

[brisk spruce]

Most likely.

[nimble trellis]

Well, you can right click on their problematic messages, and there's a report button.

Hopefully that works for you!

[tardy oyster]

Okay, thanks

[nimble trellis]

and good luck with your channel

[tardy oyster]

Thanks, I just use it to advertise the server, not anything major, lol

[tropic bloom]

when i check my devices, it keeps showing my phone as flipping back and forth between my actual relative area, and like...states away, even while i'm checking it on mobile and it says "current device". still in the same country, but i'm wondering if anyone else is suddenly having this issue or if anyone knows why it's happening? started like two days ago

[gusty pilot]

Hello im trying to boost my discord server but the button is greyed out please help!!!

[native flicker]

No

As far I know, Discord doesn't delete reported messages, at best just issues a warning or suspends the account.

[gusty pilot]

Anyone?

[native flicker]

Probably not, unsure. But it doesn't hurt to try. https://dis.gd/support
But if they still have their account active then nothing really stops them from posting it again, so I doubt Discord will comply.

You should probably reach out to the admins of the server it was posted in to have it deleted

[gusty pilot]

@short marsh

[gusty pilot]

i need help

[native flicker]

Yea then I highly doubt they'll do anything about that

[molten granite]

hi i really need help i asked a question in teh support channel of a youtube discord server and a few seconds later i got banned so i joined another and before i even typed anything i got banned

[molten granite]

(i didnt give context to my question it was "is there a way to get all teh videos from one channel then upload it to the other" since i had no context they might of thought i was a bot and banned me then the one i joined was connected or something the context is i have a channel but want to make one on a personal account instead so i want to get my videos over)

[gusty pilot]

WHY AM I BEING IGNORED

[brisk spruce]

Because we can't help you with that???

Contact their support if you have nitro and they are not working correctly.

[gusty pilot]

Go figure

I ALREADY DID CONTACT SUPPORT 2 TIMES

[brisk spruce]

Nobody here can help you, that's technically a product issue.

[gusty pilot]

OMFG

[brisk spruce]

Not sure what an abbrev is going to do in this case, but sure.

[plush condor]

Don't know if the right place to ask, but is there anyone with GOOD knowledge of Discord that can help me with a big issue I'm having? Short explained, I wanted to secure my discord server from people who joins and immediatly DM's several people, trying to scam them with graphics for sale. But I can't figure out how to stop them from doing this when I have a 'Rules' welcome screen. I tried looking for ways to hide the members and everything.

24 hours max is good enough. I don't think they want to wait in a server 24 hours before they can start DM'ing to scam people. What do I have to do? And can I make the new users only see one channel too?

[native flicker]

They're more than likely selfbots, meaning the access your members list regardless of the channels they see. With onboarding enabled it's not possible to set up a channel verification gate, as it requires a set amount of channels to be visible and chatable.

[plush condor]

I have onboarding enabled and need that enabled, so that will be an issue then. What other things can be done?

[native flicker]

Aside from temporarily pausing invites, not much really. You could see what invite they're using and revoke it. You could also make an general announcement telling people to be cautious and not accept DMs from strangers, especially those asking them to do something or advertise something.

[fluid panther]

Personally with no way I've found to stop them I regularly look at the "members" page and filter for the "suspicious DM activity" signal

[plush condor]

So basically the only way to let people know is to just make an announcement that they need to watch out for DM's from people they don't know?

[native flicker]

Pretty much, but that should really be common sense on the internet.

[plush condor]

Damn, so no other security measure I can do? I have phone verification and rules so that's done. But nothing else can be done for now then?

[compact rune]

?..

[fluid panther]

Having an alt isn’t good considering you can assume their account was banned for a reason and so it’d be evading punishment

the best thing to do is for them to appeal their ban

[cosmic viper]

try writing in 1 more time and see if ur ticket gets auto solved or not

25 days is a bit out of the ordinary

unless your appeal was already reviewed and denied then it makes sense

[gaunt ruin]

Should I send a ticket?

[sonic wharf]

Do any of ya'll know why I dont get any Notification Banner on my pc i have everything enabled for it to work?

[cosmic viper]

only 1 more if you’ve received no response at all yet just see what happens after submitting one

[gaunt ruin]

Should I send or not?

[cosmic viper]

yes but only once

[fluid panther]

Sending a reply should bump the ticket from what I’ve heard

But I’ve never talked to discord support so idk

[gaunt ruin]

There are open tickets but they forgot to return?

Because 25 days is a very long time

I'm preparing a ticket right now @cosmic viper

[compact rune]

It was an alt so that nobody could have perms, so yea ...

[fluid panther]

Can you reply to the one that’s still open?

If you can to my knowledge that’ll bump the ticket up and they should see it again

[safe moss]

Over 25 is the norm apparently

[safe moss]

It's actually the opposite, it puts your ticket more down

[fluid panther]

Actually, I do remember that now

😭

[near valley]

4 days gone

[cosmic viper]

dose discord have a number i can call for support

[near valley]

ong i wish they had

[cosmic viper]

so they dont?

[near valley]

no

idtso

[cosmic viper]

):

[safe moss]

Discord has no live support options

Which is why they are so incredibly garbage

[cosmic viper]

why tho it wrongfully charged me a year of discord nitro i need that money back

[safe moss]

Well you would have to submit a ticket

I heard they respond fast to refund requests because of course

[cosmic viper]

i did i hope it works

[astral idol]

hey i need help, some guys is trying to ddos me and my entire smp!?

hes all ready nuked my smp

what do i do?!

[native flicker]

https://dis.gd/support

Remove any bots you don't recognize and ban the raiders

[astral idol]

whats that?

[ebon ivy]

What’s what?

[willow spear]

I recently got my account hacked and put in a ticket to discord support. I added more proof into what happened and I made this account until I get mine back. I was wondering how long does discord support take it takes. Today is day 4. I’m really worried cause I had my account sense 2017, have my twitch and YouTube connected, and I’m scared people will fall for the same scam I did. When I contacted this person from here they are still impersonating discord staff and want $150 for my account back. When I told them no they blocked me and still have my account.

[ebon ivy]

Unfortunately all you can do is wait. There isn’t an ETA for responses

[willow spear]

How long do they usual take? Are you sure there isn’t anyone on the server that could help me? And are you sure there isn’t anything I can do to make this faster because I really need my account back.

[wraith hearth]

This server isn’t for support. Everything Beathan said is factual. There is no ETA, you need to be patient and no, nothing you can do will speed up the process.

[willow spear]

Alright then. Thanks anyway

[safe moss]

Looks like you're in the same boat I'm in. Unfortunately you're most likely gonna have to wait about a month.

[willow spear]

A month!?

[safe moss]

That's what most people say

[willow spear]

It takes them a month to get back!?

[safe moss]

And I'm currently on Day 16 and counting

[safe moss]

Yeah, Discord Support is that garbage sorry to say.

But maybe you'll get lucky and get it back within the next week or so

[ebon ivy]

It's different for everyone. Like I said there isn't an ETA

[safe moss]

Well the average is one month when it comes to recovering a hacked account according to several experiences

But yeah it's different for everyone I guess

[willow spear]

Alright… What if it takes longer than a month. What should I end up doing?

[vestal current]

Does any1 know how long does discord take to go invisible mode? From online (gray circle not idle)

[safe moss]

Just wait I guess. Some people say it can take two months

[willow spear]

If I end up messaging them more to my ticket will they see it more and solve it sooner or will they bump me down the list? Or is it like a list and I have to wish my turn

[vestal current]

Probably gonna delay the list if you spam it

[fluid knot]

nelly has unbanned me again lets see how long it takes to get banned again bet 100% it takes 1 sec again

[wraith hearth]

They do state that if you message after your initial request, you are at risk of being bumped down the list of tickets. Or at least they used to.

[willow spear]

Alright then. Cause I did a follow up message about the hacker and how I messaged them here and they wanted me to pay money for my account back, still impersonating discord staff and added screenshots. I don’t think that is spamming but I felt it was important info to be added onto the ticket. I won’t put more messages I just really need this solved

[wraith hearth]

Screenshots won’t be accepted iirc

Message links are the way to go.

[fluid knot]

banned and did nothing

i love you discord

thank you for unbanning me 9th time and banning me for 9th time and being bad at tickets

[willow spear]

Screenshots aren’t acceptable? Then why can I add them onto the ticket?

[wraith hearth]

That I have no answer for.

[safe moss]

Sending more than one ticket or even adding a new comment on your current ticket will put you more down on the list.

[ebon ivy]

Screenshots aren't accepted as valid evidence when reporting someone, since they can be doctored

If you're reporting someone, you have to use the IAR system https://dis.gd/howtoreport

[cosmic viper]

It’s just a zendesk thing it’s required for billing tickets and stuff can’t be removed from it entirely

[ebon ivy]

What? No it's definitely a Discord rule

[cosmic viper]

they asked why can they add screenshots if they aren’t accepted im answering that question

[vocal arrow]

any experience ive had with discord tickets has been good, although ive only had one issue lol, it was a billing issue and considering that was the ticket, explains why it was dealt with almost immediately. But i was patient and followed all directions. I simply forgot that i had a nitro subscription, when i had claimed a free nitro 3 month thingy from gamepass ultimate when i had purchased my xbox

[native flicker]

The simple answer is because they can easily be falsified, you just make an alt with the same name, profile picture and frame whoever for something, or just Google inspect it

[cosmic viper]

exactly

[compact cipher]

What did you do when you got banned

[fluid knot]

Nothing was in a call with 20 people

[compact cipher]

Damn

[fluid knot]

I’m there with my alt and I’m ok so not the server it’s stupid and Nelly is a prick

[cosmic viper]

pls pls pls pls pls

[trail iron]

Hi! Just found out that one cannot claim Nitro credits if they have subscribed to nitro through the mobile app. If I cancel my mobile subscription and reactivate it in the desktop app, will I lost my nitro streak, and will the Nitro credit be applied immediately?

[native flicker]

You won't lose your streak if you re-subscribe before your current sub runs out. And yes, it should say $0.00 for next charge as it'll use the credit first. Just make sure you take the matching subscription (Basic for a basic credit, and Nitro for a nitro credit)

[vague oak]

I need help

How do you use your brain I need a step by step help

[trail iron]

Okay! Thanks

[timid furnace]

Are account disables permanent? My account was disabled for an unspecified reason and I'm trying to figure things out. I don't know if I was perma-banned or suspeneded for a certain amount of time
And if someone could help me figure it out, that'd be great.

[near valley]

4 days gone

I rlly dont want my account to be deleted

been on it for 4 years

[timid furnace]

fr

[timid furnace]

another question: does discord tell you if your appeal was denied?

[brisk spruce]

They usually close the ticket apparently.

[marble zephyr]

i keep having people join that dont bother to get verified (and thus are missing a specific member role that lets them access the server) and just sit there and dm my server members (they dont often get caught and if they do its only after they started scam dming people) how do i get rid of people like these? (people that arent verified)

its a serious problem and i dont like endangering my server members like this

i want to kick everyone that isnt verified in the server

[ebon ivy]

I mean there isn't much that you can do to stop it, it's going to happen eventually anyway. You can try to help by educating your members. You can also use bots like Beemo

[empty junco]

Can also tell your server members to just turn DMs off as well in all honesty

[marble zephyr]

i just wanna get rid of all the random members and trash bot accounts that arent saying anything or verifying themselves and are clogging up my server uselessly

itd do a big chunk in preventing bad dms

i just dont want a bunch of bots sitting around in my server sending dms

[empty junco]

As much as it sucks best thing for now might be having invite links that expire

[timid furnace]

i have come to terms: my fate is that im probably not ever gonna get support so, i must move on and accept thy fate.

[fluid knot]

you think the reason i keep getting unbanned and banned is because i still have nitro classic something that doesn't exist in my account still ?

[empty junco]

Nope

[onyx shadow]

hi guys, can someone please give me advice on how to remove my phone number from my account?

i click remove phone number, then i give my password and 6-digit code, but then it "detects something out of the ordinary" and asks for my phone number to verify my account?? when that's the thing i'm trying to remove. so i'm stuck in an endless loop of removing and re-adding my phone number because it doesn't give me any other options.
for the record, i already have an email attached to the account.
i'll appreciate any advice thank you!

*also i contacted support around mid-december and they never got back to me. so that's why i've come here

[ebon ivy]

Usually you have to have a phone number connected to the account, and it's best to just have it on there

[onyx shadow]

i'm trying to use a different account but i can't use servers without a phone number attached to that account

[empty junco]

Might be out of luck unfortunately

[dawn fossil]

bruh, I was getting relatively quick responses to my appeal, I get to the part where they ask for my id AGAIN, i send it then they ghost me

I get they have to deal with lots of users but it surely can be that hard to unbann an account

[tall viper]

How long did you wait for this response?

[dawn fossil]

A week

and ive heard if its not resolved in 2 weeks the account gets banned. not sure if its true tho

[echo thicket]

can i ask for help here

[tall viper]

I heard about it too, but look here: #general-chat message

[dawn fossil]

oh good, I was just trying to be safe over sorry. still annoying saying like 3 people live in NZ

[echo thicket]

does it actually cost this much? or

[tall viper]

Yup 😛

[echo thicket]

i remember it taking more then that tho

[tall viper]

That's true. I was worried about my server, but maybe there is a chance

[echo thicket]

i'm pretty sure it only costs that much for usa or smth

[dawn fossil]

pretty sure the price is just converted to your local currency, might be wrong tho since some games on steam are cheaper in brazil n stuff. because the economy for games in brazil is lower.

[echo thicket]

yeah it is

it costs like 150 ish where i live

[dawn fossil]

yikes

[echo thicket]

what would happen if i switched my yearly plan to a monthly plan right now?

does that cancel my badge that's almost a year old

[dawn fossil]

no

[echo thicket]

if i transfer to monthly will that monthly subscription happen only after my yearly one ends?

[dawn fossil]

yes

[echo thicket]

[dawn fossil]

the yearly plan is more cost effective tho

[echo thicket]

it says i lost two months

[echo thicket]

yeah ik but i can't rn

[dawn fossil]

completely fair lol, nitro is getting kinda outrageous

crazy how discord will take my money for nitro but ban me for "being a minor", wacky asf

[tall viper]

Np, I requested to be a discord partner which I provided my data, including address etc, i had nitro for 3 years, my account is from 2016 and i got blocked for being a minor too

[echo thicket]

yeah that sucks but how do ppl even find out about discord before 13

i think i found out when i was like 15 and that's because i didn't leave my house

[dawn fossil]

the internet is like the wild west bruh, don't mean to sound like an old man but it's scary sometimes

[tall viper]

I found discord out when i was 22, im 30 now xD

[fathom sparrow]

Is this really on-topic for peer-help? :O

[echo thicket]

lmao true, its a scary place

[echo thicket]

yeah its prob not- ill stop

[modest solstice]

Can someone help me my acc has been banned and my tickets have been closed

[dusty goblet]

meow

[dawn fossil]

im yapping, general time

[fathom sparrow]

If you guys feel like something on discord should change: https://dis.gd/feedback

Do not complain here.

[stoic stream]

who’s that in ur pfp

[fathom sparrow]

Then theres nothing to do. Only that support can help :D

[stoic stream]

i forgot her name

[fathom sparrow]

Emily! From hazbin hotel

[modest solstice]

They have been all closed the

[fathom sparrow]

Then i think you should say goodbye to your account.

[modest solstice]

😭

[desert kestrel]

how long does it take get recovered account back, its been 11 days

[tall viper]

did you have any response yet?

[torpid geyser]

Yes

[safe moss]

Recover a hacked account or banned?

[twin quartz]

Hello

How long does discord takes to respond for disabled account?

My account for close because of false age

So I have make a ticket and send them everything they haven't responded till now

[lapis vale]

could someone help me figure out why community onboarding lets you 'assign channel' based on an answered question, but that channel has to already be made public before that can happen... and it doesn't assign the user to the channel? Trying not to use a role (used them all)

[desert kestrel]

it was a hacked account, ive been trying to recover. last reply says they cant give an estimate but its been 11 days. I just didnt know if they forgot about me

[vapid current]

Are nitro giveaways allowed in a server? I'm unsure about this, I see a lot of server doing this but also found something in the guidelines which says not really? Now I'm confused

[clear glacier]

hi

[vapid current]

I see, thank you :)
But a giveaway in general is allowed? Like for everyone or are there any restrictions?

[distant oyster]

Why don't i have the option to tick yes here?

[zenith ocean]

its zendesk moment

ignore that

[vapid current]

For everyone?
And thank you sm

[distant oyster]

Should i be concerned that my ticket randomly got marked as solved and closed?

Had one opened but it was poorly explained i wasn't knowledged about the issue at time.

I then made a fully detailed version explaining pretty much everything.

Does Clyde usually make mistakes?

@gusty agate quick question.

If discord think it's spam should i wait couple days then send in a ticket?

Damn. Even after i send in evidence that i got tricked into sending the image?

Yeah right

To your Point Of View did i get wronged?

[cosmic viper]

hiiiiiii how i can redeem a nitro link without a credit card?

[distant oyster]

Yeah...oops

[vapid current]

Yes you can, as longest it's a gifted link from someone (does not work for test nitro)

[cosmic viper]

i got a discord link for nitro from giveaway

the promotion link

[vapid current]

I see, I cannot read what the text in your picture says but it does not looks like nitro?

[cosmic viper]

wait let me translate it for u

[vapid current]

I mean if someone gifted you nitro do you just have to click accept and have the gift, but it says something with the game pass

[vapid current]

Thank you :)

[empty junco]

It’s not nitro

Or at least it very much doesn’t look like it

[vapid current]

True

[empty junco]

Yeah you will need a payment method for that unfortunately

That way when you forget to cancel they can charge you

[vapid current]

Normal nitro gifts >>>

[paper thicket]

yo does anyone know how to fix this mute button?

[crimson comet]

would the mods answer in @fair tree if i ask smthn?

[dapper bridge]

Sup

[crimson comet]

why am i getting no ticket-created confirmation email when I submit a request on https://support.discord.com

[vapid current]

looks like they are server muted

if thats in a server make sure a staff member unmutes them, or you might muted them. just click on the profile and check if you muted them for only yourself

[vapid current]

yes, this might take a while tho

[empty junco]

People haven’t been getting them apparently

[safe moss]

For most people it takes about a month

[cosmic viper]

add a comment requesting a thorough review, if it is then confo'd twice ur out of luck unfortunately

[random jasper]

Hey, are custom emojis in channel descriptions banned now? Why?

[wicked wolf]

How long does it take for the age ticket to be read by the team and for me to get an answer?

[cosmic viper]

depending on volumes it can take up to 2 weeks or more

no estimated time just gotta be patient

my account got hacked

pls help

[empty junco]

Technically they where never officially supported, they just worked

[empty junco]

Only real thing you can do is contact discord https://dis.gd/hackedaccount

[cosmic viper]

okokok

[untold shoal]

hi

[willow spear]

Does Discord Support Reply to their Twitter DMs cause I know it said that we can contact them through a support ticket or Twitter but do they actually respond?

[empty junco]

Only for extremely specific things

https://support.discord.com/hc/en-us/articles/14286636704919-Support-Account-FAQ

[willow spear]

Damn it. They can’t help with hacked account. Will it bring more attention to your ticket if you message them and get help quicker?

[empty junco]

Nope

There’s no way to speed anything up

[willow spear]

Awwww. So is there a chance they will even get to my ticket or is it possible they won’t get to it at all? I’m just scared they won’t get to my ticket and my issue will never be solved

[empty junco]

They eventually get to all tickets

[willow spear]

Alright that’s reassuring. How long does it usual take? I heard from someone it will take like 1 month or 2 months? Is that correct? But is that just for a response or for it to be solved? Like will I be guarantee a solution?

[empty junco]

See it’s case so it could take that long in theory

[willow spear]

In theory?

Sorry for all my questions. Had my account sense 2017 and first time needing discord support

[empty junco]

So like it could be a day it could be months there’s just no way to know

[willow spear]

By any chance do you know the longest time a ticket has taken to resolve? And shortest time?

[empty junco]

I’ve seen someone wait a year on here

[willow spear]

A year!?

[empty junco]

Yeah but their ticket wasn’t for something I would consider serious

It was just trying to get clarification on something

[willow spear]

What about hacked account time someone waited?

[empty junco]

They seem to be pretty quick on those tbh

There’s definitely people here currently waiting over a month

[willow spear]

Alright well that’s good. A month is still long though

[solid swan]

Someone did a fraud on my name and I got a lot of reports and support is asking me for 150 dollars, is that right?

I'm just iffy because they don't answer my questions and just demand that I make said purchase

[near valley]

BRO

THEY SAW MINE BUT THEY DONT ACCEPT PRINT OUTS

BROOO WTF

[empty junco]

That’s a scam

[solid swan]

OH THANK GOD

[empty junco]

You should block and report that user

[solid swan]

This is the user, just to make sure I don't do any mistakes

[empty junco]

Yep still a scam

Discord doesn’t offer live support for starters

And secondly anyone that is staff that’s taking to you has to have their staff badge visible

[solid swan]

Alright alright thank you so much

[jaunty obsidian]

Just want to confirm for you that all of that was correct. If they don't have a staff badge, they're impersonating.

[near valley]

BRO

THEY SAW MINE IN 4 DAYS BUT PRINT OUT DOESNT WORK bruhhhhhhhhh

@jaunty obsidian Does dependent pass work for id proof?

[cosmic viper]

this gotta be a compromised account theres no way someones giving up a 2 year boost badge that easily

[near valley]

@cosmic viper bro they rejected mine bruh

said to send more proof

[cosmic viper]

what kind of identification did you use

[near valley]

school id in printout

[cosmic viper]

i believe they only accept personal identification like legal things such as birth certificates or any type of id card

[near valley]

i showed my birth certificate also but it wasnt on my hand cause i didnt have it at moment

[near valley]

So do I send another ticket? @cosmic viper

[empty junco]

They are pretty clear it all has to be in a photo

[near valley]

Do i send another ticket now?

[empty junco]

You might just be able to reply to the original ticket

[cosmic viper]

yeah reply to the same ticket you got that response in, dont submit another

[near valley]

It was solved and then went to open

so i send the pic in the same reply

[cosmic viper]

provide attachments and make sure all requirements are met in the new photo u take

[cosmic viper]

yup

[near valley]

i accidentally wrote 3 reply questions

is that ok?

[cosmic viper]

yeah just make sure you aren't creating multiple tickets

[near valley]

k

I got a dependent pass would that work?

[near valley]

@cosmic viper I only sent 1 ticket so You think i should sent another one just to be safe?

or just reply in the same :/

[halcyon cradle]

One of my friends cannot hear any sound or see a Windows notification when I message him. He can hear and see a notification when anyone else messages him.
He does not have me blocked, he does not have me muted.
I do not have him blocked, I do not have him muted.
Any idea what is causing this?

The weird thing is that everyone except him hears my DMs.
He hears everyone's DMs except mine.
I hear everyone's DMs, including his.
Neither of us have each other blocked. What causes this?

[near valley]

Bro when I take a picture with my passport and a face and a paper of discord user its hard to see the date of birth

[tall viper]

@near valley how long did you wait for the first response?

[near valley]

3 days

it was faster than i thought

I am sending a 2nd one just incase

[teal bolt]

what are the icons below some of these names

[empty junco]

Apparently it means they have a custom status

[teal bolt]

ty

[bold skiff]

How do I search among all the channels and not just the one I'm in rn

[empty junco]

You can use the search at the top of the channels list

[bold skiff]

Wow that works, the one on the right is so annoying and useless lol, ty

[empty junco]

Yep

[near valley]

I sent another request just to be safe

wont send more than 2 lol or they wont accept

1st one got rejected

cause of print out

what is this?!?!?!?

[empty junco]

Server are allowed to ban you for any reason they seem fit

[near valley]

They solved it already?!?!?

[empty junco]

You have another open ticket I assume?

[near valley]

Yes

I made 2

[empty junco]

That’s why

[near valley]

?

[empty junco]

Your not supposed to make more then one ticket per issue per the community guidelines

[near valley]

Bro others were making it

[empty junco]

per the guidelines https://discord.com/guidelines

Do not mislead Discord’s support teams. Do not make false or malicious reports to Trust & Safety or Customer Support; send multiple reports about the same issue; or ask a group of users to report the same content or issue. These behaviors may result in action being taken on your account.

[near valley]

@empty junco i replied to my old one and made a new one

@empty junco So what do i do now?

just stay with this one?

[empty junco]

Nothing you just need to wait on the old one

[near valley]

Do they check the replies?

[empty junco]

They the allowed to do that

[empty junco]

Yes

[near valley]

How do u delete replies?

[empty junco]

Don’t think you can

[near valley]

Oof man I sent 3 replies on it cause i didnt get one thing

and then my 4th reply i sent the other proof

they prob can see the attachments

[empty junco]

Yep if they decide to

[near valley]

How do u delete a ticket?

or close it?

[empty junco]

Again don’t think you can

[near valley]

oof

[cosmic viper]

Can my "about me" be against tos ? I think it ins't, but a friend of mine said I could get auto-banned for it because discord algorithm could think it's some kind of "bad script" which could harm other user if they execute it

[crude siren]

so apparently people can hear your microphone from your stream even if you are muted from the Discord client??

[wicked wolf]

Where can I see my tickets?

[crude siren]

This new macOS global sound streaming feature seems to have made things much worse

[kindred ether]

apparently discord doesn't have enaugh staff for tickets so they just close them. You need write a new answer on that ticket so it does stay open. i have 8 tickets now because at some point they block you from answering so they can close tickets without helping or writing in them.

[wicked wolf]

How did you get access to your tickets?

[kindred ether]

go on discord support and my activity

[near valley]

https://support.discord.com/hc/en-us

[kindred ether]

https://gyazo.com/0025ca017450ea1d7b6a5043f18a2fd3

[near valley]

Oh man i sent 4 replies on my main ticket

accidentally sent 2 extra

is that ok?

[kindred ether]

i think so.. you should keep an eye open on them..
because they close my tickets after an hour again and again so i keept answering them

[near valley]

they kept my ticket open

it said its solved and then he kept it open thankfully i got a good mod

[kindred ether]

yup i created a new ticket an hour ago that was also marked as closed

[near valley]

ye they only check one

it was shocking the read it in 3 days

[kindred ether]

i had tickets that didnt got read after one month

[near valley]

do u think the same guy will reply to my ticket or will somone new come?

[kindred ether]

and yesterday when i replied with "hey, i still have this problem" they answered with "please make a new ticket" and then they close that new ticket too lol

[near valley]

bruh

ONG IF THEY REJECT MY APPEAL I SWEAR

[kindred ether]

also they tell me to "use the associated email" for an account, that changed my email adress and passwort.. but they never tell me how i should contact them with an email i dont know

[near valley]

i sent my passport this time

@kindred ether i got this reply

so does it mean he will check it again soon?

[kindred ether]

i hope so..

[near valley]

😭

my 4 years account

[kindred ether]

i have an account from 2016. early badge. games. shop items

everything gone. and they refuse to help me.

[near valley]

2016?

[kindred ether]

[near valley]

8 YEARS GONE LIKE THAT BRO

[near valley]

AND MAX SOMEONE CAN BE EDUCATED ENOUGH TO USE DISCORD MIGHT BE 6 YEARSOLD

[kindred ether]

and all they tell me is to "create a new ticket" with an email i dont know

[near valley]

im getting scared bro

i have like 10 days left

[kindred ether]

10 days left?

[near valley]

isnt account delete in 14 days?

[empty junco]

Nope #peer-help message

[kindred ether]

no

i mean the account that got stolen from me is gone for a month now.
but it still get used to scam people but discord doesnt care

[wicked wolf]

nah

[empty junco]

They definitely care just takes time

[near valley]

ikr

[near valley]

use ur old one

[wicked wolf]

The problem isn't solved

[near valley]

reply to ur 1st one

[empty junco]

If you made multiple tickets it is

[kindred ether]

doesnt help

[wicked wolf]

how many ?

[kindred ether]

i had one ticket that got closed every time.. it was my first ticket.. and i replied and replied and at some point they closed the ticket so i coudln't resprond and they do this over and over without answering

[empty junco]

Per the community guidelines you are only allowed to make a ticket per issue , per the guidelines https://discord.com/guidelines

Do not mislead Discord’s support teams. Do not make false or malicious reports to Trust & Safety or Customer Support; send multiple reports about the same issue; or ask a group of users to report the same content or issue. These behaviors may result in action being taken on your account.

[empty junco]

Did you file it under hacked account?

[kindred ether]

yes. and they tell me to write with the new email adress from that account.
like.. the one that the hacker changed it to

[wicked wolf]

So it probably never solves my problem?

[empty junco]

Hmm they normally don’t do that

[kindred ether]

also i got that answer yesterday after 36 days of waiting

[kindred ether]

really? i then did write with my old email, like the email created the account with and got the same answer

and i had like 6 tickets closed, unanswered like.. i couldnt even write new comments so it stays open

[wicked wolf]

I have "assigned to" on my last ticket but not on the others? Is this normal?

[empty junco]

It’s possible they might have taken action on your account like the guidelines say

[kindred ether]

No they dont

because the account is still online everyday scamming people

[empty junco]

Not your discord account

Your zendesk account

[kindred ether]

okay but how should i keep my "first" ticket open when they close it?

[empty junco]

That’s a great question 🤔

[proven pike]

how do i get emoji's on embeds?

[wicked wolf]

@empty junco Do you have any idea whether this is a good thing or not?

[proven pike]

@wicked wolf ^

[empty junco]

I think it is yeah

[kindred ether]

like what do you mean? you just can paste them there

[proven pike]

ok

[proven pike]

wont work

[kindred ether]

no one here is a mod or a support and we can't see what you are doing so what exactly are you trying to do

[cosmic viper]

Hey,

Just try \:emoji: it will give you the full emoji with its ID etc, you can copy it and past it to that embed.

[kindred ether]

Also if you use it on a Bot you should have that Emoji on your server

[cosmic viper]

Well, thats why i mostly recommend using Discohook or smthng

[kindred ether]

[cosmic viper]

Way easier and useful.

[amber raptor]

my discord app shoes a grey screen but when i go to opera and open it through my side bar it opens perfectly fine

[proven pike]

try restart ur pc

how do i get a space like this?

@short marsh

pls

@cosmic viper

[kindred ether]

you realize that you ping just normal user like you and me?

also maybe they used just their space bar to create it
or do you mean like they used links?

https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline

[proven pike]

i want a space in it, but i done the spacing and didnt work

[kindred ether]

**Director & Founder: ** Staff Applicatom
Bla bla Name Support Hub

[kindred ether]

like that?

[proven pike]

yes

[kindred ether]

litterally just using my space bar

[proven pike]

but im using discohook, it wont let it

how do i get the space?

how?

[cosmic viper]

Lets not ping me out of blue

[heavy geyser]

hi there , i have a serious issue to report but i don't want to go through all the emails and websites
is there a way to easier reach discord trust and safety to report

[jaunty obsidian]

https://dis.gd/howtoreport

[compact cipher]

@jaunty obsidian the discord community guidelines say that nsfw content in a bio is not allowed, but is an nsfw link such as an onlyfans disallowed too

[heavy geyser]

thank you , however upon further look it mostly speaks of the report function which often has no effect at all
whenever i use that function the offenders never seemed to be properly taken care of , they continue being on discord
it is however good reply to my question , thank you

sadly it seems that to get proper case , best is to reach the team via official email

[compact cipher]

Not in this server but across discord

[empty junco]

They only way to report content is through the app

[ashen totem]

Might be an odd question, but what does this icon indicate? I've never seen it before for anyone

[silver thicket]

Hi and sorry for the dumb question but someone messaged me saying he apparently "accidentally" mass reported me and sent me a username to talk to and make a "ticket" to appeal and probably is pretending to be discord staff as his account does not have the discord staff badge, should I just report the account and be done with this?

[ashen totem]

Yes

[silver thicket]

Alr ty

[jaunty obsidian]

It's a scam, so yes, report the account.

[jaunty obsidian]

Reaching out to 'official e-mail' will have no effect, as there's only one avenue for Trust & Safety concerns.

Not every action that T&S takes on violating accounts will be visible to other users. Most of them aren't. Using the in-app reporting function is the only avenue available for reporting violating content.

[silver thicket]

Oki but what option should I take when reporting him, "wrong username" since he's claiming to be a staff member? Sorry again

[tall viper]

Hey, @jaunty obsidian - sorry for the ping. I would like to inquire about the requests sent to your support about being underage.

Many people in many places are writing different theories about how the blockade works. Some write that the account is automatically deleted after 30 days of receiving the block, others write that they never received a response, and I'm a little worried because two days ago I got a block on my account where I own the server, which has 3000 people. I'm 30 years old, so I meet the minimum age, but reading various theories on Twitter or on the Feedback page located on your support, I started to doubt if I'm sure everything will be fine. On my server fell a bunch of false report, often out of context texts or memes, and now at least 4 people had to write a request. The person who committed this false report I will report through support, but first priorities 😄

[jaunty obsidian]

Something Else -> Impersonation, Scam, or Fraud -> Business or Organization

[compact cipher]

So is onlyfans in a bio a community guidelines violation?

[silver thicket]

Ty

[compact cipher]

Or can questions about rules be answered through a general support email

[mint canyon]

Hello! I’m curious as to what this symbol means next to someone’s status?

[brisk spruce]

It means they have a custom status.

[silver thicket]

Something else is sadly not an option in the report menu

[mint canyon]

Oh okay thank you

[brisk spruce]

They really need to make a What's New section about it.

Literally 30+ people asking.

[limber hatch]

Hi, I have a Discord permission issue: Members cannot screen share in a private support channel after being moved in. They have the Video permission through their role and it is not overridden by the support category which the support voice channels sync to. They can stream as soon as the Connect permission is enabled for them (which is not what I intend). I want people to be able to stream but not to join themselves since these are dedicated support channels. Maybe someone has a solution, thanks!

Edit: Seems like a Discord bug since members can start the screen share and it just closes whereas when denying the Video perms intentionally the screen share button is greyed out/disabled.

[fossil parcel]

Does anyone know why the video thumbnail isn't showing?

[empty junco]

It is for me?

[fossil parcel]

:)

[verbal gorge]

Any time i join this one server it insta kicks me and i dont know why

[cosmic viper]

Guys does anyone know why in discord's right mind it uses over 560 GB data in the span of 25 days? I have never had this problem before it just recently started to happen and I only use groupchat vcs

[empty junco]

Huh?

I definitely haven’t experienced that being said … that shouldn’t be something to worry about 🤔

[cosmic viper]

I have limited data monthly about 1TB and the problem is discord uses so so much

[empty junco]

Oh umm honestly I don’t think you can really do anything about that

[silver thicket]

Yeah I thought it was in the report menu for the user but instead it is in the report message menu I realized a little earlier

[cosmic viper]

And why is there 3 discord tabs that all use wifi

[tall viper]

Are you watching any streams on dc?

[empty junco]

That’s how discord works

[cosmic viper]

yea i mean its not necessary but yeaa i leave it on sometimes while im playing could that be a reason why?

[tall viper]

In my opinion yes. You can lower your resolution/fps for streaming. Maybe it can help

You are uploading so much packets while you are streaming

[fossil parcel]

Asking again

Does anyone know why the video thumbnail isn't showing? :o

I tried on 2 mobile devices

[agile arch]

it wont let me post somthing on feedbsck

[compact tendon]

i cant hear people specifically people I can hear everything else the discord overlay still works though.

[fossil parcel]

Let's just stop complaining and give them time to fix stuff. I don't feel some ppl helping here are even nice anymore

Either way throwing shade and personal attacks on ppl here won't get us anywhere

^

I get you bro, but throwing shade doesn't make them help us

ok 👌

[undone willow]

That account that I am currently on has also been hacked a bunch of times now it's good tho

Also I had an active dev badge and a lot of others please discord moderation get me my account back 😭

@jagged lava @short marsh

[short marsh]

We don't work at Discord. Go here instead: https://dis.gd/hackedaccount

Don't post your email publicly either, that's not a good idea.

[undone willow]

Yea I will del

Thanks

[cold jewel]

Does anyone know if the certified moderator program still exists?

[empty junco]

It doesn’t unfortunately

[cold jewel]

That is sad

[leaden yoke]

uhhmm is this a scam

[lunar crest]

yes

[wraith hearth]

Obviously lol

[empty junco]

Yes that’s a scam discord doesn’t offer live support

[lapis temple]

So obvious

[leaden yoke]

ok i blocked them. but the reporting system is so booty cheeks. cant even write the reasons why im reporting!

[cosmic viper]

is subject to permanent disabled

[safe moss]

Bro stop falling for scams 💀

[empty junco]

You don’t need to

The reason is what you select

[tawdry mica]

Lovely

[fallen torrent]

Hello, I have some issues with streaming things/sharing my screen, is this a place to ask about that?

[brisk spruce]

[fallen torrent]

Ok! So, my problem is, like. I use the firefox version of the site. But whatever I stream, like, the sound never plays for whoever's watching? I can hear it, OBS can hear it, (though I don't use OBS to stream to the site) but they cannot

[brisk spruce]

I'm not sure how much good it will do for your specific setup, but I have a link to a website with some methods.

[fallen torrent]

I'll try anything

[spice shadow]

is it possible to make a thread private to specific roles without making the source channel private?

[short marsh]

well, you could create a private thread in a public channel, but then you'd need to add everyone individually. plus, it would still be possible to add people without the required roles

[icy talon]

Okay, so why does it say I need discord nitro to change my pfp?

[short marsh]

you're probably trying to set it as a gif

[spice shadow]

i see, thank you!

[icy talon]

nop

Well I'll try some stuff

[empty junco]

Got to admit the last person to have this issue on here , whatever they where trying to use ended up being a gif

[cosmic viper]

helloo i have a question if i transfer team ownership for someone else to verify my application does that mean if they get it verified they cant transfer team ownership back or else it will be unverified?

[ebon ivy]

Why are you transferring ownership? And verification of what?

[cosmic viper]

so my friend can verify it

verification of an application.

[ebon ivy]

But what are they verifying?

[cosmic viper]

an application

[ebon ivy]

They don’t need ownership to verify anything

[cosmic viper]

what about all intents

sorry im kinda new to this coding stuff 😭

[ebon ivy]

I believe they should be able to see that anyway if they’re part of the team

Be extremely careful when giving ownership away to someone

[cosmic viper]

they needed team ownership for it tho is there any other reason that they would need team ownership

[cosmic viper]

dw ik her

[ebon ivy]

I mean if they’re checking it, they should know what intents it should have anyway

[cosmic viper]

wwll according to her if she transfers ownership the application will be unverified

[ebon ivy]

And I don’t know what you mean by “verify.”
There isn’t anything to verify on intents. Either an intent is on or it’s not

[cosmic viper]

its verified rn

[cosmic viper]

dont u have to verify an application so it can bypass the 100 server limit

[ebon ivy]

Yeah but is your bot in 100 servers yet?

[cosmic viper]

yes

its maxed and now verified but when i asked for team ownership she said if she gives it will be unverified

[ebon ivy]

Forgive me if I sound rude, but you’re pretty new to coding and you already have a bot that’s at the server limit without knowing how it works?

[cosmic viper]

its a chatbot

it uses the technology of a company like c.ai

r u familiar w shapes inc

thats the technology it uses

[ebon ivy]

Oh. I see now :T
This may just be a better question for https://discord.gg/discord-developers

[ebon ivy]

I have no idea. I don’t do AI stuff

[cosmic viper]

oh i see!! tyyy

[cold loom]

Guys i need help with my discord input i cant speak in a call anymore

[cold loom]

ping me if u can help (please help)

[brisk spruce]

This requires a screenshot.

[brisk spruce]

Have you tried putting it back to the default and then back to "VoiceMod" (Whatever that's supposed to be).

Also, since you are using a VA system, make sure you are doing the setup properly.

[broken lion]

Uhh anyone know why Tupper bot is offline?

[frigid ether]

Why can’t I accept invites from discord servers on safari through links?

[cold loom]

It hasent work

[frigid ether]

I got it

[pallid stratus]

anyone know why it does this? and how can i fix it

the joins button is there but the second j click it it switches to "user is banned from server"

[blazing wharf]

It means you're banned from the server you're trying to join

[sudden dove]

Do you have any other accounts which may be banned?

[brazen plume]

help pls

[tall viper]

looks like scam for me

[blazing wharf]

This is a scam, you can right click the first message and report it

[brazen plume]

ok i reported them for scamming or refrauding

[blazing wharf]

You can report them for
Something Else -> Impersonation, Scam, or Fraud -> Business or Organization

You can read more about it up here:
#peer-help message
#peer-help message
#peer-help message

[brazen plume]

do i report them again?

[blazing wharf]

Ah, if you already reported them you don't have to do it again :)

[brazen plume]

alr

[solid swan]

Same scam happened to me yesterday

[subtle furnace]

hi

[acoustic harbor]

Hi is there a way to hide the channel sidebar?

[supple ferry]

ı cant enter any servers on my brothers account

[pallid stratus]

it works on my other account

[native flicker]

Yes. Boosts are not tied to Nitro, just an added perk of the subscription

[echo swift]

Y’all, what’s this icon? (Circled in blue).

[gritty nest]

Custom status

[echo swift]

Right

[nocturne python]

hey all, how do i remove people from the "active now" list in direct messages? desktop version

this person is not on my friends list and I do not want to know anything about them. I see when they are playing games and I do not want to.

[desert laurel]

just unfriend, if they on the list it mean they voice together/play with your friend

[muted glacier]

is it true that an account gets deleted after a month of deactivation

[cosmic viper]

Hi, i am unable to send messages to my shape, i tried the link that told me to but still not happening. the photo is attached below:

[merry summit]

They could have blocked you are DMS are closed.

[cosmic viper]

how should i enable it?

[merry summit]

In privacy settings

[cosmic viper]

i did

[cosmic viper]

nothing is happening

[static coyote]

So how would someone fix this issue?
https://media.discordapp.net/attachments/1169814678638178344/1202095139628253184/screen-20240130-213415.mp4?ex=65cc3557&is=65b9c057&hm=19ffbd0843e4edb96bedb5c898b43f1fd8cda9ae20f0118650c8b009e0704aa9&

[cosmic viper]

Does anyone know how long it takes for the official mike support account to add you back??

Someone sent this to me, and I can't tell if it's real or not🗣🗣

[tender reef]

yea its a [e-mail]

[cosmic viper]

Uhhhh are they supposed to do this??

I'm skeptical now

[wicked wolf]

I think it's a scam

[nocturne python]

not on friends list

that is why I am confused as to why I am seeing their activity

[cosmic viper]

Yeah, their grammar is improper n stuff

[turbid mortar]

hello!

[cosmic viper]

most common scam now, i suggest to any moderation to add this to the discord official blog as its the trend recently

idk why those scammers use markdown as if that makes it look anymore official but i guess every scam is somewhat unique

I'm straight up confronting them

they’re going to block you and delete their messages

make sure you report them for scam / impersonation

[cosmic viper]

I'm giggling cuz I'm just calling them things like "Babydoll" and "doll" just to really rub salt into the wound

They blocked me finally

[tall viper]

it's scam, just don't forget to report this guy

[cursive dagger]

i have a huge problem
i think im screwed
is there any way i can find my friends from my disabled discord account?

my main discord account got falsely disabled because of false reports

and discord support dont even try to review my support ticket

i didnt receive any emails about my ticket or any news or info

and now i lost contact with all my friends i talked to everyday

[sleek oar]

hey i was wondering when i screen share my screen the others can hear themselves double anyone know how to fix without taking away game audio?

[robust hemlock]

I have waited two days for disocrd to respond back they sent back and email once and then they never responded back, What do i do it is about purchasing/nitro i have the transactions and screenshots of my balance and they took it away from me. I bought some a few days ago purchase went through and i never got it (99.99 a year nitro) about $50 in Server boosts and 30 nitro gifts

[empty junco]

Just need to keep waiting

[robust hemlock]

for $5000?

[empty junco]

Yep it’s case by case and things take time

[pliant breach]

hey guys how do I get permission to talk on gather & Games?

[empty junco]

You can’t unfortunately

[pliant breach]

ohhhhh

so its just to be there and if someone messages u u go to a call or something like that right?

[empty junco]

The category only exists here to play activities in

[pliant breach]

ohhh now I get it, ty for the help!

[amber plover]

Forgive me. Ive tried looking it up but nothing was found. What is the person icon with the dot next statuses? Some have it, some don’t.
I just cant figure it out ¯_(ツ)_/¯

[empty junco]

Apparently it means custom status

[gusty dirge]

only shows up on compact discord apparently

[amber plover]

Ah. Thank you!

[sour coral]

How can I get nitro booster gift for free (3 month or 1 year nitro) not promo

[molten flax]

i am new to this server but have an urgent matter that i need assistance with if anyone would be able to comment

i have been randomly messaged by a person who i share a single server with, the account is less than a year old, who has apparently reported me for having the same username as someone else and now wants me to add someone to resolve it. Any comments would be appreciated.

I know im not meant to post this stuff but i dont think anyone would want their account randomly deleted because of something like this.

[jaunty obsidian]

It's a scam. You can ignore them or report them if you feel comfortable.

[molten flax]

okay thank you for the reassurance, i put a support ticket in just to be safe and have provided evidence

it contains the user and if you happen to need proof of the image then dont hesitate to ask me

[fossil parcel]

@empty junco #general-chat message

[red vessel]

so my main acc got banned like 10 days before and now im trying to login and it asks me to add the 2fa code i add them and it says invalid the same with the backup codes. Why?

[tall viper]

Are you using a good one 2fa?

There must be a discord update. I couldn't log into my account too, because it is 'disabled'. Now i can log in to see a reason. But my multifactor works properly.

[cosmic viper]

if ur account is disabled u can appeal the suspension

[tall viper]

Yup, i did that 3 days ago

[cosmic viper]

any response?

[solemn sigil]

I need help ,someone doxxed me

[cosmic viper]

report the user for exposing pii

[solemn sigil]

I did,they used a bot impersonating clint hansen

[tall viper]

nope

[cosmic viper]

could u elaborate a bit more on that

[solemn sigil]

Can i dm you abt it

[cosmic viper]

just be patient until you receive a response and don’t create multiple tickets

[tall viper]

ikr

[cosmic viper]

sure

[muted glacier]

is it true that an account gets deleted after a month of deactivation

[cosmic viper]

after 30 days and no accepted appeal yes it is true

[muted glacier]

alright well its been 4 days

[cosmic viper]

have you appealed?

[muted glacier]

yeah, but i mightve sent a few too many appeals

does that impact anything?

[solemn sigil]

So should be i worried abt the doxx

[cosmic viper]

i believe it hampers the appeals team a bit but just avoid submitting anymore and remain patient

[cosmic viper]

nope, as long as you didn’t provide any billing you’re fine

the people that run the report scam are aiming to get money from you, not your pii

[tall viper]

#general-chat message

But i don't know. Many posts on Feedback page on support, reddit tells like you

[cosmic viper]

i believe it gets deleted after 30 days unless your appeal is pending evaluation

don’t credit me on that tho not 100% positive

i have an appeal ticket that’s been open for 6 months but that account is long gone 😭

[daring trellis]

Kodie Goodwin is a scam account right?

No way discord’s actual policy for ensuring transaction safety actually involves sending 750 dollars to an undisclosed PayPal account

I didn’t do it, I blocked the account, but they were leveraging pretty serious threats against me for not complying

[muted glacier]

how long does it take usually

[daring trellis]

Like calling the police on me on top of an acc ban

[ebon ivy]

Well yeah. Any time a company needs to verify a bank account (I.e. PayPal), they always deposit and withdraw an extremely small amount, such as $.02

[muted glacier]

ive heard 3-7 days, 1-2 weeks

sorry for the tag btw

[steep musk]

My account was deactivated on January 15th for "Under Age" while I’m really old enough to be on Discord (proof in MP). However, when I make a reactivation request, my tickets are almost automatically placed in "solved", did you know what solution I can use to get unboxing?

[ebon ivy]

Those are just scare tactics. No staff badge, no staff

[ebon ivy]

If you have an open case already, then opening more subsequent tickets for the same thing will be automatically closed

[steep musk]

Okay, thank you very much for the help. But it will soon be a week since I had no answer and I am afraid that my account will be permanently deleted. Do you know another way to contact support or even speed up the unbanning process?

[cosmic viper]

no estimated exact wait time but id say this is a good guesstimate

[ebon ivy]

Unfortunately there isn’t an ETA on responses. There is also not a way to expedite tickets as that would be unfair to everyone

[daring trellis]

Like this?

[ebon ivy]

Like I said, no staff badge, no staff

[daring trellis]

Would the badge be next to their name or status

[cosmic viper]

if they are missing this badge they are a scammer

[daring trellis]

Alright

Thank you for confirming

[steep musk]

Whats is this ?

[ebon ivy]

Well they’re going to be a scammer 99.99999999% of times. Staff almost never reach out to users period

[steep musk]

Okay okay, thx bro, you are so nice !

[ebon ivy]

And if they for some reason did, then they would always have their staff badge visible, no matter what

[steep musk]

Why are the badges this color?

[ebon ivy]

Client mod :T

[steep musk]

lol

[flat elbow]

Anyone know how to fix the bug on mobile where when you open the app the loading screen shows messages from users you've blocked?

[empty junco]

I’m honestly not sure I’ve encountered that

[flat elbow]

It happens every time I open my phone in the morning

[jaunty obsidian]

You can click on my profile to see where staff badges appear.

[daring trellis]

ohh that's cool!

yeah that guy was totally a scammer then, he like had it in his status

[jaunty obsidian]

They'll try anything to make you believe they're employees of the company.

[untold kettle]

guys i am confused and need help

a guy sent me a friend request and said that he accidentally reported my account for scam and fraud and i should add a guy named brandon.support so that i can clarify that i am the wrong person

is this guy legit? seems a lil bit weird to me

[ebon ivy]

That’s a scam 1000000%

Reports don’t work like that

[untold kettle]

he also sent like a screenshot of an email from discord

[ebon ivy]

It’s a fake email

[untold kettle]

prolly cant post it here

can i send it to you?

[ebon ivy]

Nobody actually reads them lol. They’re riddled with mistakes

[ebon ivy]

No need. I don’t do dm stuff, but I already know what it says lol

I’ve seen a bunch of them

[untold kettle]

hmm i think ill just block him like even if he would have reported me

like discord can see my interactions ig and i did nothing wrong

prolly just a dumv way to lure me into smth

[ebon ivy]

I would report them too

[untold kettle]

for scam?

[ebon ivy]

Oui

[untold kettle]

hes so desperate that i add this guy named brandon xDDD

bluds not giving up yet

[gaunt ruin]

@cosmic viper

[cosmic viper]

whats up

[gaunt ruin]

I sent a ticket as you said.

They returned the ticket but it just says resolved

Nothing happened, I still have 1 ticket open.

[empty junco]

Huh why would you send another ticket in?

[empty junco]

Right

[gaunt ruin]

last activity 18 hours ago

[empty junco]

But I’m confused why you where told to open another one

[cosmic viper]

i think i told him to open another to see if it'd get auto solved or not

[cosmic viper]

is it an age appeal or an appeal for another reason

[gaunt ruin]

age

[cosmic viper]

have you gotten any kind of reply at all in any of your tickets

[gaunt ruin]

nope

[cosmic viper]

i recall you saying you opened multiple

[gaunt ruin]

that's the problem

My account will be deleted after 2 days

[gaunt ruin]

This is the only open ticket right now

[ebon ivy]

It won’t. If you have an open appeal, it pauses account deletion. If you open any more for the same issue, they’ll be automatically closed

[cosmic viper]

are you positive on that

[gaunt ruin]

The authorities just say wait, they say they will get back to you but they don't.

[cosmic viper]

in regard to the pausing account deletion

[gaunt ruin]

very nice tactic

[ebon ivy]

Yeah

Staff have said it a bunch

[ebon ivy]

They definitely do. You just need to be patient. “Bumping” your ticket or making new ones can make it take longer

[gaunt ruin]

So the account will not be deleted?

[cosmic viper]

i have a very old appeal still open, only submitted 1 ticket but account was deleted regardless

[ebon ivy]

Not if you have an open appeal

[gaunt ruin]

They say it will be deleted within 1 month.

[cosmic viper]

not relevant anymore but just felt like i should show

[ebon ivy]

Staff have said that if you have an open appeal for an account, then it pauses the account deletion

[cosmic viper]

is that recent?

[ebon ivy]

Yes

[cosmic viper]

its like they checked the ticket and forgot to mark as solved (thats what i assumed after seeing this)

[astral meteor]

i got banned for something very stupid off discord devs server is there any chance i can appeal it?
(Reason: I was testing out the username automod from discord and entered something inapproriate, after that i got banned from the server......)

[ebon ivy]

Unless you’re asking if that policy is recent, in which case no, it’s been a thing for a while

[gaunt ruin]

What if they don't answer by saying it's solved?

[cosmic viper]

huh thats odd

[gaunt ruin]

All solved but no answer

[ebon ivy]

You can try appealing via https://dis.gd/contact, but they rarely unban from community servers. Also please delete that screenshot since it contains slurs

[astral meteor]

ait lemme see

[ebon ivy]

Like I said: you can only have one open ticket at a time for a given issue. If you open more for the same thing, they’ll be automatically closed

[cosmic viper]

i thought some tickets were automatically closed after like 28 days or whatever it was

[ebon ivy]

Not that I’m aware of

[gaunt ruin]

I hope they return.

[cosmic viper]

let me see if i can find an examplke

[gaunt ruin]

but let me tell you this @ebon ivy

They returned the ticket I sent within 22 days.

This was the first ticket. He threw in 3 tickets, 1 in Turkish and 2 in English.

[cosmic viper]

these tickets were just sitting on open for a while and then eventually marked as solved without any agent assigned to them (they arent appeal tickets), i just found it odd cus theres been other instances where this has happened before as well

[gaunt ruin]

But the first ticket I sent was returned, nothing was written, logically I opened it later and it should have been closed.

[ebon ivy]

If they’re not appeal tickets, then they’re irrelevant to this conversation then. Those are different teams

[cosmic viper]

i was just talking about the ticket system as a whole not any specific department