peer-help

[safe moss]

Elaborate?

[safe moss]

Well in the Hacked request you can press yes if they turned 2fa on.

Which is what I did. You wouldn't want Discord to think you got 2fa lockout out of forgetfulness because they're policy is against that.

[narrow island]

Check email

There should be stuff sayihg acouny changhes bla bla

[safe moss]

I've been checking

[narrow island]

Try saying you have been hacked

[safe moss]

I already submitted a ticket for that. They have a section specifically for that.

[last summit]

Guys I have a problem, I forgot to cancel my nitro subscription and I don't know how to get a refund. by saying that I mean that I contacted them on their help page and clyde responded to me that I can't get it because it is max. 5 days from purchase when in reality it is only 1 day and I have never got a refund.

[tiny hull]

Refunds are granted for transactions initiated by you, recurring transactions aren't considered

Definitely it has been more than 5 days since when you subscribed nitro

i.e. dec 19 2023

[wary stirrup]

Same

[cosmic viper]

Same,icould lose my 4-year-old account if discord doesn't respond to emails and doesn't do anything

[last summit]

ahhhhhhhhh

[cosmic viper]

It's been 5 days and I still haven't received an answer…

and nobody here guarantees that things will be solved, they say that we have to be patient and wait, which is slowly driving me crazy 😞

[brisk spruce]

Are you sending tickets to appeal an account?

That means your appeal was denied most likely.

Did you send in the required screenshot?

And you never got a message back?

How many tickets did you send..?

[narrow island]

Accoints disabled by moderation have 30 days to appeal, right?

[brisk spruce]

You may have been marked as spam possibly then.

[narrow island]

Wait a while like 1 week

[brisk spruce]

Yes, if you have been disabled by Discord.

You sent in 3 tickets for the same issue.

[narrow island]

@brisk spruce if you have been marked by spam like you need to wait 1 week

[brisk spruce]

What do you mean by ignored?

[narrow island]

Patience is important mods have a live

[brisk spruce]

Are you sending them a ticket from the same email tied to your account?

[narrow island]

Yeah

@brisk spruce What happens if someone got marked as spam

[brisk spruce]

Nobody knows, they don't have a FAQ for it.

[narrow island]

I think they will be ignored for a week

@silk plinth be patient

[brisk spruce]

Because they didn't have time to see your first ticket.

We aren't entirely sure.

It depends on a lot of different things.

[narrow island]

@silk plinth just wait 1 week

[brisk spruce]

Severity of the case, priot infractions etc.

[narrow island]

Then send the support stuff

[brisk spruce]

If they close it again after a while then it was likely a denied appeal.

[narrow island]

Wdym

@brisk spruce if account been disabled you can't log în discord supprot site

[cosmic viper]

discord doesn't care that i or anyone else will lose their accounts,even though we have evidence, they don't react because it's about "spamming", not about the fact that they need to do their job…

Sad srly

[empty junco]

That’s not true since it’s a different login

[brisk spruce]

??????

[narrow island]

To mine didn't work

[cosmic viper]

Mee to

[empty junco]

Did you set a password for it like you are supposed to?

[narrow island]

When?

Every discord account has a password

[empty junco]

The first time you attempted to sing in there

[narrow island]

@silk plinth try on their twitter

[empty junco]

The login information is different then that of your discord account

[empty junco]

Per https://support.discord.com/hc/en-us/articles/14286636704919-Support-Account-FAQ they can’t help with that

[cosmic viper]

Idi what ti say

[empty junco]

I’d wait a few days and try again

That’s really all you can do

[cosmic viper]

It's a sad that people here really try to explain and help, when everything doesn't make sense, when discord doesn't do its job properly, because it's impossible to wait a week for an answer(big company)...

😩

Sad

[empty junco]

Things would be different if they didn’t grow as quickly as they did and had more money to hire people with

I wouldn’t worry about that: #peer-help message

[cosmic viper]

Fact

People don't care that i lose everything in one day in 4 years..

[cosmic viper]

I honestly think that half of the people leave this platform because of such problems and injustice.

[empty junco]

The thing is leave for what? There’s not a good alternative

They definitely care, it’s just hard when you are constrained by the fact nitro is your main source of income and you have yet to turn a profit

[cosmic viper]

If I lose everything,people,servers, ownership,and other things,i don't have the strength to continue,if they are not able to restore the account

Discord should create its own server with their staff so that help can be provided, much faster and much better, this way people who are not part of the discord staff can't help as much, instead of comforting even though they don't help much

[brisk spruce]

That would just facilitate spam pinging.

[cosmic viper]

Unsolicited posts can always be removed, people who really need help would appreciate quick and better help.

[brisk spruce]

Quick and better help comes with consequences on their part.

I'm all for it, but I doubt they'll ever do it.

[cosmic viper]

We will see 🤨

[empty junco]

That’s what this server was years ago and it failed miserably

Lots of spam pings , lots of arguments, and lots of people not listening

Plus they never had enough staff for it

[cosmic viper]

There is slowmode,ban,mute,kick…

[empty junco]

All but slowmode existed back then and the other options did nothing to help

[green ocean]

hi i was just wondering if there was a way i could find a dm i had with someone if i dont remember their user id or name but i only remember what we used to talk about?

[empty junco]

So unfortunately while it would be nice it will never happen again

[green ocean]

I requested my data so i have a bunch of excel files called messages.csv, do they contain dms?

[empty junco]

That contain your messages yes

[green ocean]

so dms and server messages

from me only right?

[empty junco]

Yep but only your own

[brisk spruce]

I'm able to search by message on Mobile, is it not on PC?

[green ocean]

hmmm i wonder if there is a way i can search though all those excel files for text

is there a software like that available?

[green ocean]

no i just dont have the dms with this person open anymore

[brisk spruce]

Oh.

[empty junco]

There is but I forgot what it’s called

[green ocean]

im looking online, ya im looking at seekfast rn

[brisk spruce]

I found something called seek fast and it's an org website.

[red vessel]

tha same message to me but i didnt anything of these

[green ocean]

i have to drag all those excel files out dont i

[narrow island]

@red vessel if you were în a server who did break TOS or had friends you will be banned too

[green ocean]

damn i think i got it via file explorer, but a lot of files shwoed up with my text so i have to check alot

[cosmic viper]

How do i make a channel where only certain people can type in but everyone can see???

[waxen iris]

it has been showing that ive been playing roblox for 4 days and nothing i try removes it

ive turned off activity status, uninstalled roblox and checked task manager too

i also turned off data usage from discord, but it still wont get removed

help

/tickey

[red vessel]

I don't know i joined servers but i didnt even talk i don't know if any server that i was it was breaking the tos

[marble terrace]

Hello I have a major issue on my sons discord account. He came in screaming that a new discord randomly showed up and had over 9k pings with a server name very disturbing. there is no option to leave

I put in a ticket but it wont stop. it is showing nasty things with 2 bots in the server. it looked like my account was in there as well when i open discord but I was able to leave

After speaking with him he said he clicked a link for gorilla tag and then it started happening.

[narrow island]

@marble terrace wdym can't leave it

[marble terrace]

so it turns out my son clicked on a link and it created a discord server with a million channels and 2 bots

I put in a ticket and they got back to us to change the passwords on our accounts and I was able to delete the server

[remote marsh]

i got my account disabled for a false age report today ive appealed already is there a chance i can get it back

people says it takes weeks to months to respond

[low zenith]

How can i report a server it is the peek of toxicity and had leaked alot of stuff lately

[remote marsh]

left click the message

it should say report message

[low zenith]

no the server in a whole there is some insane stuff on there

[remote marsh]

i dont think u can report servers if so i never have

[low zenith]

It's the peak of disgusting stuff and it very popular /pfps btw

[remote marsh]

just try reporting the messages

[low zenith]

Seems like what I'm gonna do

[native flicker]

In-app reporting. Click on the 3 dots next to the server name and scroll down – mobile only

Actually no clue if its still mobile only and if im confusing it with something, check anyway on desktop.

[low zenith]

oh

[torpid knot]

Do you know how to recover your primary discord account if it was accidentally blocked as underage

[pseudo orbit]

peer

peer means pear in dutch

[torpid knot]

?

[placid coyote]

Does anyone knows how to fix massage could not be delivered

[livid nymph]

yo so apparently on jan 10th the feature to be able to stream whole screen with audio was added, to mac and windows, im on mac but this still hasnt shown for me? am i missing something? my discord is definitely updated to latest version

[cosmic viper]

idk, I use arch btw

[livid nymph]

arch?

[cosmic viper]

Arch linux

[livid nymph]

ohh

man its so annoying

this shouldve been a thing like, years ago smh

[solar flax]

Does anyone know if I need nitro to use animated emojis in my own server or is it a bug? I uploaded some but I cant use them on my server but I can use other animated emojis in other servers

[paper peak]

I had this happen to me, what to do.

[solar flax]

I think thats fake people try to get you to click links and stuff

I'd just block them especially if you dont know them

[paper peak]

Okay.

[cosmic viper]

You need nitro

[solar flax]

Ahh ok, thank you

[hot perch]

How do I make a channel where anyone can send something, but only the mods can see the messages that have been sent.

[cosmic viper]

You can only prevent them from reading messages history by disabling "read message history"

[spiral temple]

I need to create a community server. Is there something I should be using that's free to create and manage the channels, roles, etc?

This community server is actually for my condominium community

[runic urchin]

i requested and they havent replied me yet

[glossy mulch]

one of my friends told me that I could get banned by screensharing movies on YouTube in a Discord call, is this true?

[glossy mulch]

I had a friend in 2021 that got banned, I'm assuming because he screenshared a movie to 4 people, a day later, his account got banned

[cosmic viper]

why cant i join any discord server?

[glossy mulch]

he appealed it and they unbanned his account, but I'm worried that I'll get banned because of it

I have a lot of friends and I'm in a lot of Discord servers, this account is important to me and I don't wanna lose everything

[clever isle]

does anyone know where can I find this button? I cant seem to find it on the header and I wanted to turn off the notifications from the summaries thing. I cannot find it on both mobile and browser versions. it is irritating

[narrow oracle]

guys what's this mean??

[stoic stream]

baller

but discord version

[glossy mulch]

all of them, or just certain ones?

[cosmic viper]

all

[quick zenith]

I am just generally stuck on a loop of RTC Connecting/ No Route. I have tried every single method possible including :

• Re-Installing Discord
• Buying a new Wi-Fi adapter
• Doing the .cmd commands (Flushing the DNS cache)
• Whitelisting Discord on firewall
• Rebooting the router
• Disabling VPN's/Changing region
• Enabling/Disabling QoS in voice settings
• Disabling all the antivirus Softwares I have on my PC

The only solution I have in my mind is resetting my PC to factory which will be a bad idea since I will lose some apps that I will never be able to get again if that happens. What other solutions should I try that will fix my problem of not being able to join a voice chat? Thank you for the reply in advance.

ik this isnt a support server but yall are my only hope left

[hybrid dune]

Is Discord truly that important to you?

[quick zenith]

I can't play with my homies so kinda?

[hybrid dune]

There are alternatives, I can't believe you bought a new wifi router because of discord.

[quick zenith]

Ykw im not gonna say anything to u bruh js stop replying atp

love u bro

[glad trench]

You redirected someone to a help channel only to proceed to judge them?!

[narrow oracle]

have you tried using the browser version of disc? (sorry if this is a stupid question)

[knotty zephyr]

This symbol keeps appearing when I try to vc with my friend. We've been trying to fix this for weeks and nothing has worked. Can anyone help?

[vapid mango]

You're server muted

Or just plain muted

Server Muted

Server Muted myself on a server I admin on to show

Hope this helps

[knotty zephyr]

But how do you fix that when you're calling in dms?

[vapid mango]

That's odd

I've never seen that

[knotty zephyr]

Should I just fill a ticket?

[compact flint]

where would I ask for help on a really advanced server setup with onboarding?

[rocky tapir]

I need clarification on Discord username policy for new accounts.
I am an Admin of a 1.3 million user community, and recently (let's say the past 3-4 weeks) there has been a noticble increase in members joining with names in the format:
xx_xx_(0000)#0000

A large number of these accounts have been associated with DM issues, but I basically can't work out if there are co-ordinated attacks, or, Discord is using this format to automatically name new accounts and it's just a coincidence a number of them are breaking the rules.
TLDR: is xx_xx_0000#0000 [word, underscore, word followed by numbers] a new system Discord is using?

[cosmic viper]

my discord randomly starts streaming my game (warframe) back and forth. About 5-6 times back to back and it ends streaming without me touching anything. Does anyone else have this issue

[empty junco]

Nope that’s not a format discord is automatically giving people

[short marsh]

I think there's a new keybind to start/stop streaming. Check your keybind settings and remove it

[cosmic viper]

thank you

[short marsh]

While I don't know whether it's an automatic default name thing (I believe nickwtn), dm spam accounts often use very similar tactics

A random word or two to seem more legitimate, even if they don't make sense together

[void kestrel]

How down I make bots on mobile?

[short marsh]

It's not recommended, and very difficult

[tardy flume]

anyone know why my discord overlay looks like this when in game?

cant seem to fix it. sometimes it works right and sometimes it doesnt. it picks up my mouse where everything should be in the center of the screen so its unusable

[short marsh]

i've never seen that before, hmmmm

ask discord support https://dis.gd/support

[tardy flume]

i just got my pc about 2 months ago and its been happening (most of the time) but very occationally it will work as it should

[short marsh]

this is a long shot but are you running the game at a reduced resolution?

[tardy flume]

im not entirely sure, i have it set at the standard resolution that it detects i believe

if im being honest, im not sure what my monitor resolution should be at and what it should be set to on a game. Is there a way to look at what it should be for the monitor?

[short marsh]

depends on the monitor

[tiny hull]

I don't prefer joining servers for the sake of setting up things neither you should be giving randoms admin perms in your server if they say/you feel they'll help to setup things at server level.
as per your want you said you want to allow tenor gifs, this rule setup allows it

[tardy flume]

whats so funny is now that i try to get a clip of what its doing, it wont do it and its working just fine

[short marsh]

i know that feeling

[tardy flume]

ill just submit the picture i sent here, hopefully itll be enough. if anything i can submit another form next time(which will prob be tomorrow when it happens lol. all i did was closed my current game to let my clipping software update so i could clip and when i opened it back up it worked as it should

[compact flint]

Hopefully this is the right place for my rambling...
I have a difficult situation, someone might have to join my server to help me figure out a solution. My server is gated between a bot and human mods. When you join the server, the bot welcomes you and gives you a role to view 2 rooms (welcome and rules) and view and write responses (current non-discord onboarding process onboarding room), to which our human mods then remove that role and add the basic server role that opens up other chats and gains access to a reaction room for more roles. When onboarding, I don't have the 5 minimum rooms with 'everyone' perms because I'm trying to keep people from joining the server and seeing a list of members and spamming them. Is there any way to get around this or an easy solution for this?

[wary stirrup]

Made my appeal last Wednesday and have been left on opened since then, how much longer should I wait before making another ticket or something

[empty junco]

As long as you have a ticket that’s open you really shouldn’t do anything else

[wary stirrup]

So just wait

[empty junco]

Yep

[wary stirrup]

Alright just asked cuz it’s a little worrying having a ticket on opened for 4 days

[empty junco]

People here have had tickets open for weeks

[sly swallow]

is this possible? my friend said this but i don’t think it’s true

[empty junco]

Nope not something that possible at all

Once something is deleted on discord it’s deleted forever

[sly swallow]

he also said that he had a discord client through a vlan where he can see all messages i send

he said he “made” it

[empty junco]

That would be against the ToS if so and you should report, un friend and block them

[sly swallow]

okay thank you

[tiny hull]

you can very well use the Onboarding native feature instead of your Bot gate
To check abuse by bad actors, utilise the welcome screen which prohibits any kind of server interaction and DMing unless they pass this

[compact flint]

that is fine, but i'm trying to get it to activate because... the atrium is literally chattable with the role the bot gives

[tiny hull]

just make it choosable option as part of one of your onboarding question

you might need to make some filler channels with everyone perm to read

[compact flint]

ick, ok let me see what i can do

[tiny hull]

Honestly the manual intervention of mods to just let members open up the server is not at all a good design.
Specifically when your server has quite large influx of new members joining

the more you automate natively the better experience you offer your members

[fresh aurora]

What is the current method for banning someone from a server they have already left we haven't had to do it since the username update and we are all stumped

[tiny hull]

do you have any audit channels that records joins/leaves?

[fresh aurora]

Yes

[tiny hull]

you basically need a trace of them being mentioned

right click and you can ban them regardless of their presence

[fresh aurora]

Is there a mobile option

[tiny hull]

it's a bit inconvenient but you can get their User ID
and use the native /ban command followed by the user ID

[fresh aurora]

How would you go about getting the is these days I've used the method in the past but I can't find the # anymore

Nm just found it in the logs

Thank you for your help

[tiny hull]

[pliant bridge]

i have a question i joined a discord server boosted it and then left i have not gotten my 2nd discord nitro boost back what do i do?

[wanton merlin]

It's on cooldown. There is a 7 day cooldown if you decide to boost again. But if just did it then wait 7 days.

If you open on mobile it should show the time left before you can use that boost

[narrow oracle]

squad we ever figrw this out? other than baller

[tiny hull]

custom status

[hybrid dune]

<@&1168422950685384765> self promo right

[pliant bridge]

Oh ok thank you

[rocky tapir]

Perfect, thank you. I had my suspicious and guess we're dealing with an annoying issue.

[ivory panther]

ok

[carmine steppe]

hey, I do have nitro, not classic, but I cannot see my xbox code gifts, I was able to see them 2 days ago. There is just an empty space currently? The promotion page says it'll last until 31 of january

[elfin wolf]

how can i minimize eye sores from new dark mode color? i made the texts a bit smaller and it kinda helped a little but the issue is still there

[carmine steppe]

I also tested on Discord Browser, also cant see it

[cosmic viper]

MY ACC IS BACKKKKK I CANT

😭😭😭

[narrow island]

Accoints disabled by moderation have 30 days to appeal, right?

[ebon ivy]

Yes

[runic shoal]

Did you get any response from discord yet?

[runic shoal]

How many days you waited?

[mossy kiln]

I'm going to write here as well, thank you all for your support and nice advice, especially @empty junco & @brisk spruce sorry if i was rude even at one point,ly guys 🤍

[gaunt ruin]

How many more days do I have to wait? Isn't 17 days enough?

[mossy kiln]

6 days

[empty junco]

It’s just however long it takes

[gaunt ruin]

Is it that difficult to return a ticket?

[gaunt ruin]

account will be deleted after 13 days

[empty junco]

Nope but it’s a queue and case by case

[mossy kiln]

6 days

[empty junco]

Nope: #peer-help message

[gaunt ruin]

but those 14 days

[empty junco]

That posts by a employee says otherwise

[gaunt ruin]

and also 1 year of nitro in my account is gone

[mossy kiln]

15/01/2024-21/01/2024

And my acc is back

[gaunt ruin]

I'm not saying otherwise bro

maybe different

[empty junco]

Hmm okay it sounded like you where

Think there’s a language barrier tbh

[gaunt ruin]

I do not know English

I translate from google

[empty junco]

Yeah… makes sense

[gaunt ruin]

but you broke my heart

I may not know English :/

[gaunt ruin]

I will ask you a question

I don't know, maybe you know

[empty junco]

Okay

[cosmic viper]

He isnt reffering 14 days deletion. He's account disabled 17 days ago. And according to a Discord staff from DA accounts deleted after 30 days.

So technically 13 days left.

[empty junco]

that wasn’t clear at all tbh

[cosmic viper]

^

He already said he was waiting 17 days tho

[empty junco]

Yep

[sour plover]

i have a really dumb question prob but idk much about discord
if someone makes me uncomfortable am i in the clear to block them without any explanation?
this is really dumb but i need a second opinion, i think i am

[empty junco]

Yep you are free to block whoever for whatever reason you want

[sour plover]

thanks. ill go do that now

[cosmic viper]

So 30d-17d = 13d

But you might be true either. That discord staff said deletion for discord by disabled account is 30 days but Ive seen kinda longer... Apply by case by case? I'm not sure about it either.

how to get early dev badge?

[cosmic viper]

You can't

[empty junco]

Can’t, Hence why it’s called early

[cosmic viper]

Its unobtainable atm.

[cosmic viper]

why?

[empty junco]

Because it was abused

[cosmic viper]

It was for early developers who verified their bot when verification just Added. Thats why its called "early" dev badge.

But its also abused, people started to make fake bots and sent requests etc. And other abusing stuff.

[cosmic viper]

ok

[cosmic viper]

tks

[cosmic viper]

Well it replaced by active dev badge right now. And people abusing the badge like they did to early dev badge.

Thats the whole reason why most programs closed and most badges become unobtainable.

[cosmic viper]

ok

[gaunt ruin]

The nitro in my account is now gone

And I was buying that nitro for 25 Turkish liras

and currently the current nitro is 75 Turkish lira

Do I have to buy it from 75 TL now?

Normally I continue my subscription every month but I couldn't continue it this month.

because my account was banned on January 4 at 16.03

[empty junco]

Umm well per https://support.discord.com/hc/en-us/articles/4407269525911-Nitro-Localized-Pricing-FAQ that price you where paying was for basic 🤔

[gaunt ruin]

thank you

[empty junco]

Sure

[gaunt ruin]

:((

I got banned for a simple joke, it's so funny

[cosmic viper]

how to suggest discord?

[empty junco]

For feedback: https://dis.gd/feedback

[gaunt ruin]

I am curious

account ban

when will it get up
🤔

[cosmic viper]

??

how to get servers verified?

what are the criteria

?

[cosmic viper]

bah

[safe moss]

Does Clyde respond to comments made on a Support Ticket?

[cosmic viper]

no

dont know

[ivory carbon]

@empty junco
I Fixed it 😮

[glossy mulch]

This question didn't get answered

[cosmic viper]

yes its ture because its piracy ok illeagal

[carmine steppe]

Anyone?

[desert birch]

Am I allowed to report someone attempting to doxx me even though it's fake and how btw I blocked them but haven't deleted the chat

Not sure if wrong actually

[runic shoal]

Yeah I just got my account back too

Mine got disabled on 15 too

And I got it back today

[cosmic viper]

Yes. https://dis.gd/howtoreport

[desert birch]

I just reported the DM W/ the fake ips

But I'm not actually sure if fake or which it's for

[cosmic viper]

Attempting to doxx someone is already a serious thing. Shouldnt be joked about.

[desert birch]

Ok

[distant oyster]

Discord gmail support team isn't responding to my and my friends support tickets.

• what should we do?

@cosmic viper any wise advice?

[hollow creek]

Be patient, trust and support team can be busy

[distant oyster]

Ah, alright.

• quick question. Is it uncommon for the support team to leave out important details? As in not mentioning on the main reasoning on a punishment and/or if that punishment is permanent or not?

[hollow creek]

Well that's an automated reply. Seems they closed the case as well too

[distant oyster]

Oh...how do i know if I've been blacklisted from submitting any more tickets?

[hollow creek]

If your account was disabled for violating TOS, it's permanent if not contested because accounts get slated for deletion after 30 days

[distant oyster]

Seeing as when i submit tickets i no longer get emailed about it.

[hollow creek]

Uhhh are you spamming tickets?

[distant oyster]

One of my friends got disabled. Worse of all it was their first offence.

[distant oyster]

Kinda-ish

[hollow creek]

I think you should use dis gg site, it'll be a bit more organized than gmail. You can see all open tickets, and the status of it too

[safe moss]

I'm still waiting for a ticket on a response on my account being hacked.

[distant oyster]

@hollow creek He got disabled after resending this image told by this user.

• it just showed a kid looking at a monitor?

[hollow creek]

........oh

[distant oyster]

What?

[hollow creek]

......kekw. so from what I hear, that image is from a CP video or something like that. They make you post it, and then report you for posting CP...

[distant oyster]

Oh...

[hollow creek]

Also why you shouldn't blindly follow instructions like that

[distant oyster]

I thought that the user just was using it to report him for being underage

[safe moss]

That's messed up

[distant oyster]

This is DARK.

[hollow creek]

Welcome to the internet

[spice spruce]

Oh god what...

[distant oyster]

What can he DO?

[hollow creek]

Honestly I think he might be cooked. I'd send a ticket under Ban Appeals section explaining you were tricked, and hope for the best but most likely that's lights out for his acct

What happened to your account?

[distant oyster]

Fiames panicked and DM me on twitter

[hollow creek]

https://dis.gd/appeal

[distant oyster]

Any advice on what he should say?

[hollow creek]

Just explain that it's a misunderstanding and that he was tricked into posting that image. Be respectful, polite, and clear.

[hollow creek]

Are you submitting a ticket on behalf of your friend? Or are you a separate incident

[distant oyster]

DMs?

[hollow creek]

No thank you

[distant oyster]

Oh

[distant oyster]

What's better behalf or if he did it personally?

[hollow creek]

Personal

Don't submit tickets for someone else, that just clutter system

[distant oyster]

How do i see the opened tickets and it's status?

[hollow creek]

With the dis gg site.

[distant oyster]

Account settings section?

[hollow creek]

Make a password for the email account you used to submit the tickets, click My Activities, you'll see all tickets

[hollow creek]

No, its a site. Did you not click the link I sent you?

[safe moss]

It's been about 7 days now since I submitted a ticket with no response in regards to my hacked account. Might either make a new ticket or just reply to my current one that I need a 2FA reset.

[distant oyster]

Should it be a concern that the tickets automatically get solved after it gets created?

[mossy kiln]

Congrats 🤍😉

[safe moss]

Man y'all got responses while I'm still waiting

[warped crypt]

i had my account disabled due to under-13 which i appealed,

now i just got discord email saying 'reset password to un-disable your account'
then just moments later i got another email saying 'disabled due to under 13'
what is happening?
someone please help

[cobalt leaf]

anywhere i can get higher quality of these

[short cedar]

I need mental help

[runic shoal]

You too, congrats

[hidden turret]

hey, anyone who had to deal with this problem and solved it? I just cant join this specific server, others are working fine. I'm not banned on the server.

EDIT: I've even tried to make a new account and it's still not working. Same problem. And other members are joining just fine.

[abstract falcon]

my account got disabled too and idk what to do

[abstract falcon]

ip ban

[hidden turret]

I just realized, I'll try mobile internet from my phone

ok it was ip ban

[cosmic viper]

Hey,

If your account is disabled by discord, you should appeal your account with sending an request to https://dis.gd/request.

Theres nothing to do any other then that.

[abstract falcon]

i did but how much times needs for that while they restore it?

[cosmic viper]

Just so you know, answer time is case by case. So nobody knows when they will answer you anyways.

[abstract falcon]

but like 1-2 days or sum like that?

steam support restored my account in 2 hours i hope discord wont make a day with it

[cosmic viper]

some people have been waiting for 2-3 weeks

i just got my account back this morning and had been disabled since tuesday morning so like 5 days

[abstract falcon]

kinda sad

[cosmic viper]

yes

[abstract falcon]

im owner of 4 servers where are 1000+ people

[cosmic viper]

me too

[abstract falcon]

discord should make a support server with 1000+ moderators

[cosmic viper]

fr

[abstract falcon]

discord is the third biggest community application so they got enough money to pay the mod's work

[warped crypt]

hey i have a question

i had my account disabled due to under-13 which i appealed a week ago

now i just got discord email saying 'reset password to un-disable your account'
then just moments later i got another email saying 'disabled due to under 13'
what is happening?

[cosmic viper]

They don't have enough money.

Imagine hosting millions of server, keep millions of user data, staff perks and more more with only main income is nitro that is 10$.

They doesnt making ADs or Selling data too. Company having a big community doesnt means it has money.

[cosmic viper]

Disabled again for some reason? Its better if you talk about this with Discord Trust and Safety team.

[cosmic viper]

Their income is very small compare other this big companys.

[warped crypt]

how do i do that?

[cosmic viper]

https://dis.gd/request

[warped crypt]

what option do i do?

[cosmic viper]

Again thats too much money. You should talk this way if you made enough research.

[cosmic viper]

appeals and age changes ofcourse? And then give the right Info

[abstract falcon]

100$/month - for 1 mod, like 50000 people buying nitro every weekend thats a lot of money

[warped crypt]

ohh that, yeah ive already submitted another request regarding this, thank you though

[cosmic viper]

Uh what about API feeds, millions of community that hosting, user datas, management team, marketing team, staff, developers.

You know some staff's getting 200k+ month. And believe or not hosting servers are a lot money. When we send a message, it goes to a server and saved to data for some time.

Theres much more too

[abstract falcon]

they get enough from nitros

[cosmic viper]

They clearly dont

Thats also the reason why %17 of staff got layoff from the job. Even the CEO said this.

[abstract falcon]

then they should make a vpn like discord vpn, it would be a lot of buyers for it

[cosmic viper]

You can make feedbacks about this but things arent easy. Good idea but theres also a lot of comebacks.

VPN inside this app, which isnt builded that way also means a lot of money and time.

Maybe you should know the context before making comment about it.

Plus, a moderator doesnt just 100 dollar. Were talking about Trust and Safety employees which need to know the ecosystem of discord, has a good knowlage and finished uni about it and theres more.

And according to job site, a Trust and Safety employee cost WAY MORE then that.

And also "normal" server moderators like juju or purpzie getting money too but you don't even know how that costs.

They are also pretty professional and experinced ones, and also general Moderators normally get selected from Moderator program too.

So, lets just talk after knowing the contect next time.

[empty junco]

They won’t do that as they don’t officially support vpn’s now

[tiny hull]

All of this is true but it's also true that the turnaround time is not acceptable and exploration is required for a solution if live support is not viable

I have only filed one billing related ticket except bug reports.
The response was fast but I see now people with billing issues are also losing on time

Billing related issues are really time sensitive

Unfortunately, the system won't change overnight.
Hence be careful about writing comments that can be taken out of context

If you get disabled, gotta go through the process of proving you're above the minimum age

[nocturne wave]

How do I highlight my text Green and Red like the image I am showing.

[cloud quest]

beer-help best channel

[rich patrol]

help my discord is not working, when i open it
it freezes
i reinstalled it
tried deleting old files
downloaded it from microsoft store
restartingg discord
restarting my pc
scaning for viruses twice and everything
all my apps work just fine

[empty junco]

Umm it shouldn’t there 🤔

You should download it from https://discord.com/download

[tiny hull]

RED TEXT
```diff
- Text here
```

- THIS IS RED TEXT

GREEN TEXT
```diff

• Text here
  ```

+ THIS IS GREEN TEXT

[dense vector]

I'm sending gifs to friends and they send me back some more but i cannot see them directly, i used to be able to just see them rught away from discord and now I have to click the link and see the gif on tenor page. Can someone help?

[rich patrol]

i installed it also from here
it isnt helping

[tiny hull]

make sure these are enabled

[pallid drift]

hi im new,,, im setting up my own discord server and was wondering if there was any reccommended bots? I'm trying to set up a welcome, rules, and assign-roles page

[rocky bronze]

quick question kinda off-topic but.., making a community server with a custom bot that gives you a point for each message you sent, each like lets say 5k messages you can get a reward of nitro for example..

is that allowed technically or no? as rewards does break the discord tos so im kinda confused here.

[clever isle]

hi, does anyone know how to trun off the discord summaries notification?

[clever isle]

the official discord website states this but i cant seem to find the button

[dense vector]

omg tysm

[small delta]

Hey lads, I have a problem with role/threads settings. I'd like to make a channel, where the members of the role can't read previous messages and don't have a permission to type anything. On the other hand, the same role should have a permission to read threads (with the chat history) and write on them. Do anyone know how to achieve that?

Simply setting "Read Message History" off doesn't work, because it takes the permission to read thread's message history as well.

[tiny hull]

Not possible to achieve, threads inherit read message perms from it's parent channel

[small delta]

Yeah, as I thought :/ Is there a way to suggest a change in this matter somewhere? I think it would make things a lot easier

[tiny hull]

you can put it in https://dis.gd/feedback

[small delta]

Thanks!

[plush fable]

i have a big problem here when i talk with my friends they are able to hear people in the background better then me

[tiny hull]

you can enable Krisp noise suppression. If still it doesn't help time to get a better mic

[plush fable]

i guess so 😭

[odd wharf]

Hello, can anyone tell me if this is a real account or not because i think my friends about to lose their account 😭

[empty junco]

Isn’t real in terms of a employee

Discord also doesn’t offer live support

[odd wharf]

Okay thank you

I think they are gonna lose their account 😭

[crude silo]

Hi, I'm experiencing high latency despite having a really good fiber. Any ideas about how I can fix it? (opened a ticket too)

[tiny hull]

are you geographically far from the server i.e Milan?

[crude silo]

I live in France

[tiny hull]

also 126 ms is pretty good latency considering discord

[crude silo]

same from rotterdam yesterday usually it shows 3 to 10 ms

[cosmic viper]

Discord isn't a online competitive game 🫥

[tiny hull]

No Idea, but if you aren't facing any issues in interaction not much to worry I guess

[crude silo]

I'm experiencing that on mw3 as well. Only 2 program so I thought i'd ask

[loud canyon]

Hey, my friend is having some issues too, maybe someone had a similar one ?
Basically when he starts streaming anything on Discord or joins any stream, he gets kicked after like 1 or 2 minutes. On the Browser he can watch but not stream. We reinstalled Discord and Windows , any sugettions? The Internet is for sure not the issue , we checked that. Any sugettion is appretiated.

[cosmic viper]

lower the stream's resolution/fps ?

[loud canyon]

Its on 720p and 30 FPS

[distant oyster]

Should i be concerned that discord isn't responding to my ticket for a week+?

[cosmic viper]

What even your ticket about?

[distant oyster]

Trust and Safety.

[cosmic viper]

Did discord at least send you an automatic message?

[cosmic viper]

Answer times apply case by case. Nobody knows when they gonna apply.

Account disabletion right? Your account will be deleted after 30 month its getting disabled.

[distant oyster]

The ticket is still opened.

[distant oyster]

Isn't there a way to appeal after 14 days?

[cosmic viper]

I gave you the answer, so lets close this.

[cosmic viper]

No. Deleted account is gone forever.

[distant oyster]

I meant as in 14 days of getting disabled

[slow basin]

hello! i need help. I cant move my channels even though onboarding is on and idk how to fix it

[dry arrow]

Does anyone know what this symbol thats in between a persons status and profile picture is?

[cosmic viper]

14 days? What are you talking about

Disabled accounts getting deleted after 30 days.

[merry drift]

When discord adds a new feature and adds permission to it, is it enabled or disabled by default in the server roles setting?

[cosmic viper]

disable

[cosmic viper]

Dude, we can't know if you don't say what is the feature.

God, im not getting paid for this :(

[slow basin]

^^

[cosmic viper]

Isn't that a shop related thing ?

[dry arrow]

I have no idea😭

[cosmic viper]

ik

[thorny tapir]

J'ai une question

[cosmic viper]

Oui ?

my google account got blocked and i cant change my email of my discord

[merry drift]

I'm talking about future updates and innovations of discord

I won’t discover that the participants received a new function that I don’t know about?

[cosmic viper]

Try to send a ticket to Discord ? Idk

[cosmic viper]

how

[cosmic viper]

https://support.discord.com/

ok thanks

i even got a gift from nitro but i need to go on my google account to redeem it and its blocked

But why has your Google account been deactivated?

[cosmic viper]

so what happend is i created my account and a day after it got disabled for spam

but i never even sent a email on the account

hmm you can try to send a ticket to google as well

idk how google work

i did and they never responded but ill try again

[empty junco]

Once they send you that unfortunately that’s that, it’s their final answer

[empty junco]

Do you have show all channels on? #peer-help message

[slow basin]

OHH I DIDNT THANK U SO MUCH

[tiny hull]

Depends on the feature
If the feature is something concerning security and safety it probably will be enabled by default whereas cosmetic features would be disabled by default.
Either way you would be receiving pop up when it becomes available to you or your server

[gaunt ruin]

when my account is suspended

I sent 3 tickets, 1 in Turkish and 2 in English.

And

And I didn't receive another message when I sent a ticket.

I received such a message on January 4th

I haven't received anything else. It's been 18 days but still no message.

Ok I understand, it is not clear when Discord will return.

But my 1 year old nitro was gone because I couldn't pay.

You say they will come back late because I threw in 3 tickets.

My friend sent 5 tickets and they got back to her within 5 days

[empty junco]

That’s not what’s supposed to happen

[gaunt ruin]

And here I am, waiting for 3 weeks

[empty junco]

Your friend got very lucky

[gaunt ruin]

It's a ridiculous system

[empty junco]

It’s the best they can do with the money and staff they have

[gaunt ruin]

So discord's return depends entirely on luck.

[empty junco]

No just as quickly a response as your friend got

[gaunt ruin]

It's going to be about 1 month. Is it that difficult to open 1 ban?

My nitro is gone, everything is gone, only because I was joking

[empty junco]

At least you know not to that again now

[gaunt ruin]

There are millions of people under the age of 12 on Discord.

I am a 20 year old

[empty junco]

And those people get reported all the time

[gaunt ruin]

I understand you, thank you

You're trying to help but

It's very frustrating not being able to log in to your main account for 18 days, do you understand

I have thousands of friends

I'm getting very angry

[empty junco]

I do but at the same time it’s not completely discord’s fault either

[gaunt ruin]

Is it a crime to joke

[empty junco]

They have to take age seriously otherwise they can be fined lots of money

[gaunt ruin]

I will ask you something

I use google translate which may translate incorrectly

They say accounts are deleted after 1 month, is this true?

[empty junco]

That’s what I’ve heard

[gaunt ruin]

So what if I tell you something like this

If they don't get back to me for 1 month

Will my account be completely deleted?

[empty junco]

Unfortunately I believe so

[gaunt ruin]

That's what I'm trying to say

for 18 days

I'm trying to say this

and they just tell me wait

:Dddd

and the funny thing is

And everyone I know has been unbanned

[young rampart]

is there anywhere you can make suggestions for discord? like adding a new connection?

[ebon ivy]

https://dis.gd/feedback

[cosmic viper]

Maybe they will add mastodon connection one day

[night night]

Hi, I have a question about nitro. If I redeem a $25 apple gift card and get nitro for a year, will $25 be taken off the gift card once it is bought and the other $75 go to a credit card bill?

[ebon ivy]

Reach out to support at https://dis.gd/contact

[safe moss]

I think the hacker is deleting the servers on my account. I think I need to submit another ticket specifically asking for a 2FA reset.

I made a reply on my current one but I don't know what good that would do

[cosmic viper]

You can't reset 2FA, Discord won't remove it.

[safe moss]

They can if your account is hacked

[cosmic viper]

beacuse of security issues they say.

[cosmic viper]

Well you might want to find out with submitting a ticket to https://dis.gd/hackedaccount

Discord Trust and Safety and support seems kinda busy these days! Responses arent really that Fast. So weird.

[safe moss]

I've seen some people here get a response on like 5 days

[cosmic viper]

And what? Responses apply case by case.

[safe moss]

Well I wish they would hurry up because they are doing so much damage already

[cosmic viper]

Anyways lets end this conversation. I feel like it started to become off-topic.

[safe moss]

Wdym off topic? Everyone talks about support in here

[cosmic viper]

And they shouldnt this is not for "complainning Discord support" etc. If you need help on any, come! But not taking help and complain or talk about it is kinda off-topic for this channel.

I'm kinda an active member for a full year now. And whenever i come to peer-help rather questions are just so basic you can find it on Google, or people complain about Discord support.

[safe moss]

Maybe less people would complain if they actually do their job

[cosmic viper]

Yeah and this place is not releated? Why they come to this place so far? They also block messages of people that actually need help with bumping their message to above that people don't see.

Anyways, its best to close this topic.

[lethal portal]

heya ive been waiting days for a support ticket to be answerd too, Its a pretty important subject - Could rlly use a hand

[forest lagoon]

Just wait.

[lethal portal]

3days tho

[forest lagoon]

Mhm, waiting is best.

I had to wait a grand total of 29 days, I bet you can wait 3 days.

[wary stirrup]

Im on day 5 of being left on opened 🙏🙏

[lethal portal]

what if its a refund request?

[lethal portal]

stg it says u only have 5 days

[gaunt ruin]

I have no reply in 18 days

[forest lagoon]

Dunno anything for payment stuff, I was referring to Trust and Safety.

[wary stirrup]

Was your ticket opened

[lethal portal]

thats what i mean tho

[gaunt ruin]

Did they return after 29 days?

[lethal portal]

so its kinda annoying

[forest lagoon]

Being brutally honest. This is what not to do. This will push your requests to the back of Discords queue.

[forest lagoon]

Yeah

[gaunt ruin]

Was your ticket opened

[forest lagoon]

I opened, the reqest got closed two times by Clyde, I responded, I waited.

[gaunt ruin]

How many tickets did you send

[forest lagoon]

One.

[gaunt ruin]

29 days wow

It will be 18 days for me

So why did you get banned? @forest lagoon

[forest lagoon]

Keeping it brief. I don't know. No email, the DM I got from Discord doesn't work, it doesn't show what I broke.

While I would like to know, I'm fine not knowing, didn't want to reply to the request asking why the account was disabled even though they lifted the suspension.

[gaunt ruin]

I've been waiting for 18 days, it's really sad :/

1 year of nitro gone

[safe moss]

I just want my account back

But I guess that's asking for too much

Hackers can do whatever they want I suppose

[cosmic viper]

Okay so what is the reason you talk here about it

[safe moss]

To know what I should do, like submit another ticket or just reply to my current one and what not

Anything at this point. They are doing so much damage already

[cosmic viper]

These questions anwered millions of time here i swear. But to answer WAIT.

Thats all you can, WAIT.

Just wait. Beacuse you have no other chooise.

[safe moss]

Whatever. Just one last question then, discord can know what usernames an account has had right? Because they have changed it two times so far

[cosmic viper]

Yeah they should know

[safe moss]

I really hope so. I just replied to my current ticket explaining that they are using it and locked me out using 2FA. Even provided screenshots of ownership with several nitro receipts.

[sterile jetty]

hi

can someone help me with something im having this issue with joining servers on my main

[safe moss]

I hope that helps somehow some way

[hexed ocean]

Try maybe to create a new invite link

[cosmic viper]

Discord is nothing more than a SQL database, they know.

[hexed ocean]

If someone is using the username you want most likely never, unless they delete their account

[safe moss]

How do I know if my Discord Support Account is not compromised by hackers?

[hexed ocean]

Check logged in devices

And check if they are all YOUR know devices

[safe moss]

You mean check on my discord account itself? Because if so than I can't do that because my main one is hacked and controlled by someone

[hexed ocean]

Can you get it back by email?

[safe moss]

All I know is they haven't changed my email address on my account because I can still request a password change but they tampered with my 2FA

[hexed ocean]

1 sec

[hexed ocean]

Fill this out https://support.discord.com/hc/en-us/requests/new?ticket_form_id=4574398270487

[safe moss]

I already have a ticket up

Sending another one is too risky

[hexed ocean]

You submitted such a ticket?

[safe moss]

I submitted a ticket immediately after I lost access

It's been 8 days without a reply so far

[hexed ocean]

At the moment every username is just 1 time usable if it is used by any others you can’t have it

[safe moss]

I added a comment mentioning my account is controlled and locked out by 2FA. Even provided screenshots I am the owner

[hexed ocean]

:/

Discord support is slow…

[safe moss]

You think?

[hexed ocean]

I guess

[safe moss]

I think they deleted all my servers already

Could have been prevented if they had better support but it's whatever. Guess all I can do wait and wait and wait

[hexed ocean]

Yep, be careful out the internet

Tons of scammers and hackers, anyways gtg

[safe moss]

So many scammers, so little people who can help you

[wise oxide]

Whenever I turn on the commuity thing, it wont let me move channels even tho I am the owner

[empty junco]

Do you have show all channels on? #peer-help message

[dusky gorge]

Hi, can someone help me?
I wanted to ask if I could report a profile becuase it was essentially a scammer pretending to be a popular twitch streamer. How do I report on it because the options available to report don't really apply. Thanks in advance!

[empty junco]

You just have to pick whatever is closest

[restive star]

Overwhelmed atm

[glossy mulch]

Some person in a server I'm in keeps verbally harassing me, will reporting their messages do anything, or should I just go to the website and file a report there?

Rude

[restive star]

Don’t be a jerk mate

[restive star]

Either or works

Does this make any sense to anyone else

[forest agate]

can anyone refer me to a server where i can find some poker discord activity players?

[restive star]

Blocking them also is an option if they continue to troll you just ignore it

[restive star]

Ever look at disboard?

[forest agate]

no, inform me please

[restive star]

<@&1168422950685384765>

[restive star]

Look up disboard and and the tags type in poker and it will show u a list of servers that do it

[forest agate]

thanks

[restive star]

Yw

[empty junco]

Just wanted to let you know there no way to report things on the web page anymore it’s all in app now

[tribal wraith]

is there a way i can delete these messages

[tiny hull]

No, there isn't a way

[forest lagoon]

Yeah, no way.

Depending on the post, you could just delete it then make another post with the same info.

[tribal wraith]

yeah but i need to ping a role but then it adds everyone who has said role and i dont want people in that thread

[forest lagoon]

Why would you not want them?

[tribal wraith]

cuz they werent in that thread to begin with but i dont know if there was a way possible for me to mention the role without it adding anyone to the thread

[forest lagoon]

Also not possible, pinging a role will always add people who can see the post and have that role to the post

You could though do this:

1. Private the channel
2. Make the post, ping the role.
3. Make the channel public

Note that people following the post will also show up in the member list.

This works with pinging a role in a channel, it should work the same.

[glad drift]

is there anyway to make your account secret, because i keep getting added by random people that just verbally abuse me.

[empty junco]

You can always turn friend requests off and dms

[glad drift]

thank you. Sorry if it was a bit dumb of a question they have made me really upset

[empty junco]

It’s all good

[cosmic viper]

Is there a support server I got a quick report to make!

[short marsh]

there isn't a support server, but you can contact Discord support here: https://dis.gd/support

[cosmic viper]

God damn it I just need a server shut down for allowing cp and stuff

[clever frost]

hello, I've joined a while ago the beta program for my phone, so I eventually got Discord Alpha. I left the program but I can't manage to switch back to stable discord version on phone. any ideas what can I do ?

[bright steppe]

Hi!

[cosmic viper]

So if anyone knows any discord staff

[ebon ivy]

https://dis.gd/howtoreport

[cosmic viper]

Cheers

[cosmic viper]

Is there an option to report cp?

[short marsh]

Yes

[bright steppe]

I'm an admin and i'm trying to reorganize channels. There's a lock symbol on them and I cannot move them around. Any suggestions?

[empty junco]

Do you have show all channels on? #peer-help message

[safe moss]

If I have one ticket open but make second one on a different issue, will that affect the queue on both?

[short marsh]

Not known

[meager meadow]

anyone know why emojis are bigger than custom images on the "new members to do" onboarding and how I can get a custom image to the same size?

tried making the image into a server emoji but it doesnt seem to let you use custom emojis

[stable socket]

there are bots that can clear them up with commands like -clear 100 messages...

[distant oyster]

Shouldn't I've gotten an email on if my account had been disabled?

[raw acorn]

Unknown message error when trying to join a discord server, I’ve never seen it before and I’ve read the docs and they didn’t list anything about that error

[cosmic viper]

anyone recover my account i will pay money

[safe moss]

Were you hacked?

[cosmic viper]

I lost 2 Authentication code

I have not access my account

[rigid sigil]

i filled all my card details and yet it doesn't let me buy nitro

[dawn fossil]

How do I find my old #tag for an appeal, they removed the feature and I really want my main account back

& to my awareness there's no way to find what you # used to be

[still summit]

My guess is just write your current username, that's probably just outdated

[dawn fossil]

no

they denied and asked for me to add the #

[still summit]

Their article (https://support.discord.com/hc/en-us/articles/360041820932-Help-I-m-old-enough-to-use-Discord-in-my-country-but-I-got-locked-out-) suggests your Discord username, not your Discord username + tag

[dawn fossil]

thats so wacky

[still summit]

If you want to get the tag, it's on settings > profiles > legacy username badge. check on the badge and it shows your old username+tag
although it shouldn't be necessary considering new accounts already start with the new username, so it shouldn't make sense to ask them for the old username, to give an example

[civic shale]

Well I mean… they did… so obviously it is necessary…

[dawn fossil]

idk, I posted the relevant information with everything I could provide (no hash-id) and they ask for my info again and deny my request

[still summit]

I mean, you wouldn't ask for it to a new account, for example, because it'd be impossible for them to do it it could perfectly just be outdated?

[dawn fossil]

like I said, discord wacky

[civic shale]

Yea ik im just messing with you sorry. Idk why they’re doing it like that it’s weird

[dawn fossil]

banned me for saying smth in french, when i've never before spoken french

and if they just looked at my id they'd realize in not a child

but who knows

[civic shale]

💀 is French like illegal now or smth?

[dawn fossil]

ill post a 3rd appeal, best of luck to me

[civic shale]

Oui oui baguette (pls don’t ban me discord 🙏)

[dawn fossil]

nah, it was saying an age i wasnt in a different language, when I didnt even understand what it meant

[civic shale]

Oh lmao

[dawn fossil]

my mates were like, ooo say thise tehe, and my monke brain did it

then wam!, they banned me

[civic shale]

Damn

That sucks bro

[dawn fossil]

hopefully it gets resolved

[terse ginkgo]

bro its been like this forever how do i fix this

[restive star]

Disconnect reconnect

Restart your device and/or internet

[restive star]

how do view my open reports again?

Drawing a blank here

[cosmic viper]

peers help me, how to get 100000 years of nitro ??????????

minor report hm

[restive star]

Ik what that’s from

it was a meme, it’s not illegal

[distant oyster]

Name of the meme?

[restive star]

Idk it by name I just know it was a meme

[distant oyster]

Link of orgin?

[restive star]

the internet

[distant oyster]

:|

[restive star]

it don’t exist anymore bc people are soft and spread lies

[terse ginkgo]

well, i've done all of that. when i use the app discord the vc works but when im on web it doesnt. i dont use the app vc because it doesnt really work without a vpn, unlike the web one.

[distant oyster]

Should should i fully say to the ticket?

How should i explain it to the ticket?

@terse ginkgo and should i wait till someone response so i could further update them?

[fathom sierra]

Discord media down again?

[restive star]

No not really I mean u can to further your evidence of not knowing tbh but it’s best to just say that it’s a known picture (not by you ofc) to get others banned (there’s a YouTube vid on it)

[terse ginkgo]

yes please

[restive star]

Mine works

@fathom sierra ^

[fathom sierra]

Idk i just see that poop all the time 😭

[restive star]

try to make a report to discord for now, until they answer, just stick to that and maybe search google or Reddit for answers

[restive star]

Re download discord

I have to usually restart my device

[fathom sierra]

Okey

And idk why sometimes my dc crash

Like it don’t freeze it just close like nothing

[distant oyster]

Alright

[brisk spruce]

Nobody knows, there was never a statistic for it.

Some said 24 hours when it first started, now others are saying it takes longer.

[cosmic viper]

can someone please guide me to the support server?

[kind mountain]

Hello! I got disabled on my main account for being "underaged" . I am actually 17 years old. I sent pictures with me holding my ID in my hand and a paper with my discord username, but it got denied by the Nelly bot. I also sent one with my passport but it seems that the bot might not be recognizing maybe the date of birth? What can I do if the bot won't let me appeal or won't enable my account?

[gaunt ruin]

.

I am 20 years old too @kind mountain

But I was banned for making an age joke

[kind mountain]

It's so annoying like I sent multiple pictures and the lighting was good but I don't know what else I can do, I don't wanna lose my account..

[gaunt ruin]

No answer for 18 days

[kind mountain]

It keeps saying no

[quaint dust]

you can contact directly to the discord support

[kind mountain]

Yeah I also sent an email but it was not on the age update category it was tech category or something like that. Because I need to talk to a real person so they can see my age

[quaint dust]

alright

[kind mountain]

This is the only hope that I have at the moment, hope they get back to me soon..

[dawn fossil]

slow response times suck & to my awareness if they are too slow, it gets deleted

[kind mountain]

Last time I contacted support they got back to me in 3 or 4 days

[gaunt ruin]

where to pass ?

[dawn fossil]

Oceania timezones are wacky

[quaint dust]

https://support.discord.com/hc/en-us/requests/new

[kind mountain]

I am in europe

[dawn fossil]

makes sense

[stoic stream]

u haven't gotten it back yet?

[gaunt ruin]

yeah

[stoic stream]

poor merty

[gaunt ruin]

Unfortunately

[gaunt ruin]

F.

[stoic stream]

it's been 3 weeks

[cosmic viper]

i feel you mert, the same thing has been happening to me 😭

[gaunt ruin]

:((

[cosmic viper]

I joked about being 3 and got disabled :(( haven’t heard back from them

[kind mountain]

im sad bc i have memories on that account and also nitro 😭

the badge too :((((

[stoic stream]

take this 🍀

[fathom sparrow]

Thats why you never should joke about your age.

[cosmic viper]

ME TOO!! I have my bf on there who probably thinks im ghosting him :(( and also badges

[cosmic viper]

😭 yeah, learnt it the hard way

[stoic stream]

you don't have other platforms to contact him?

[gaunt ruin]

we are friends of fate xD

[slim bone]

I need help, Is this legit.

I was reported and told to contact him. It's sketchy and he wants me to put my account under another email.

[tiny hull]

It's scam

Block and report them

[slim bone]

thank you. thank you so much

I told him no and he wen't offline.

[nova radish]

hi hello, im a bit of a blind one here but i cant find a way to edit the questions ( like adding new roles/options ) where do i find thme helslps this is a cry for help

[brisk spruce]

This is just under onboarding, no?

You can edit everything there, you just need a pre-existing role if you're going to add it

[cerulean wyvern]

I ain't getting any notifications in the notification area

[fathom sparrow]

He doesnt even has Discord staff badge.

[final prism]

hey guys can someone help with countdown "codes" for discord.
Is there a way to have a countdown that says how much days remaning instead of like "in a month"?

[slim bone]

I didn't know what one looked like

now i do

[brisk spruce]

Have you ever tried unix timestamps?

Something like,

<t:19283000000073:R>

[torpid knot]

Guys

How do I get my discord server back if I changed accounts?

[final prism]

you mean <d: numbers :t>?

[brisk spruce]

Sort of.

[torpid knot]

Unix is linux

[cosmic viper]

"number" = time in epoch

[final prism]

this one are what i got, thought the only actual countdown is the “in a month”

[cosmic viper]

it's the milliseconds since 1 January 1970

[torpid knot]

Would you help me?

[final prism]

and the even is happening less then a month, so is there a way to make it as days?

[empty junco]

Can you not access the other account to transfer ownership?

[torpid knot]

Illyze why you moved in america

[torpid knot]

No

[final prism]

[torpid knot]

I'm italian

And i readed your description

[empty junco]

Oh then unless it’s a larger server you can’t do anything

[torpid knot]

@final prism i think is stupid leave italy to go in America

No isn't a larger server

Is smaller

[final prism]

[cosmic viper]

No, you can't, that's how relative timestamps work on discord

[final prism]

thats unfortunately thank you

[torpid knot]

Illyze Can you speak Italian?

[final prism]

yes

[torpid knot]

wow

I'm from Italian

illyze why did you move to America?

[final prism]

italy* , me too

[torpid knot]

?

[cosmic viper]

He was fed up with pizza

[torpid knot]

?

[final prism]

exactly

i needed more hamburgers

[brisk spruce]

<t:1706227380:R>

Works just fine for me.

Did you need it for Valentine's?

[final prism]

i guess its because its not february yet

[final prism]

no for a game when it comes out. which is 20 of february

[cosmic viper]

😄 Try not to gain too much weight

[rose pagoda]

How do I turn these off

[final prism]

i am actually doing the opposite here at college

[empty junco]

As far as I know you can’t

[brisk spruce]

That's not possible until it turns into 30 days or less.

[rose pagoda]

Who the hell approved that

[final prism]

well its already less then 30 days

[brisk spruce]

Even then it's showing as 1 month because of the gap.

[empty junco]

Discord

[brisk spruce]

Just wait like 8 more days then generate one.

[final prism]

generate one? it will not fix it by itself?

[brisk spruce]

It should, in theory.

[final prism]

gotcha ty

[rose pagoda]

I know I can do it by server, but that means I’d have to go into every server I’m active in

[distant urchin]

@fathom sparrow as staff said, it wont take over a month

[fathom sparrow]

I also said its not taking 30 days. But thats diffrent. Silveran talking about verifiying the account aka appeal. Not deletion time

[distant urchin]

I asked exactly this in the context of age appeal

[sterile ledge]

My discord doesn't connect, not even one on my cell phone, it keeps connecting endlessly, but on the computer it connects smoothly, I'm connected to the internet, everything's fine but it doesn't connect

[distant urchin]

have you done anything to fix it

[fathom sparrow]

Well the deletion is 30 days

[sterile ledge]

yes

but it didn't do anything

[distant urchin]

visit settings > apps > clear data there

check out status on discord site for your region

open browser instead of app, try to login there

[uneven scaffold]

Hello. Any idea how long it takes for discord support to respond to tickets? My ticket was escalated about two weeks ago and I haven’t gotten a response since then

[empty junco]

Unfortunately it’s case by case so there’s no way to know

[jaunty obsidian]

We do not.

[sterile ledge]

I've done all this and nothing

[distant urchin]

I have been waiting for the age appeal to be resolved for over 28 days. I have just and only one ticket to which no one has been assigned. I have provided the required information right away. Can I be sure that my account will not be deleted within 2 days and I will be unbanned by then?

[cerulean wyvern]

I ain't getting any notifications in the notification area

Can anybody help me

[distant urchin]

Have you tried uninstal >reset phone > install

[zenith granite]

Guys i have been sending discord requests for about 2 weeks and i only got 1 bot one about 2 weeks ago aswell i have provided them everything that is needed to get your account un disabled for being underage

my account is due to delete tomoroow i have been trying to contact an actual human for such a long time

i even tried twitter

[empty junco]

You do know it’s a lot longer then that and your never supposed to make more then one ticket per issue?

[zenith granite]

the first one got a bot reply and I did not know about 1 ticket per issue

so is it 2 weeks or 30 days

[empty junco]

#peer-help message

[zenith granite]

so what do i do now

[empty junco]

Just have to wait

[empty panther]

is it possible to check my ticket for age verification

[empty junco]

Sure just login into the support site

[raw acorn]

Hello anyone can help? Seems like discord support doesn’t know this error

For all invites* not just one, and invite works on my alt

If someone knows how to fix please tell me thanks

[empty junco]

That sounds like you are being rate limited and should just try again later

[brisk light]

hello my friend got hacked, since she sent in a ticket 3 time to discord staff is there any discord staff that can her out?

[brisk light]

her discord got hacked

[opal vapor]

Heya, having the same problem but to put ease to your nerves I'm pretty sure the account cannot be deleted if there's an open appeal for the account

[distant urchin]

Thats what i've heard also, altho i would like to have a confirmation from staff member

[opal vapor]

holding out hope for both of us !!!

ive been 17 days w/o a reply so urs is definitely more severe

[distant urchin]

Im also wondering if thats 100% correct #peer-help message

[brisk light]

This is pretty serious

Idk why they don't answer faster

[opal vapor]

judging by my last tickets, should be

my past tickets were responded to within 21-24 days, accurately

[brisk light]

Ahh well thanks guys

[distant urchin]

only they know, but for some reason dont want to tell it to public

[brisk light]

Welp patient they will have to be to get there discord back

[raw acorn]

It’s been a week…

[lunar crater]

Hello guys, I'm using discord on an iPhone 14 pro max and I can't turn off the noise canceling... I'm always stuck on krisp, I click the list to turn off but going out of the menu and back still show krisp seletect and no difference in the sound.. it's been 2 weeks we wait for an update and same problem after 4 updates from the apple store. I'm I the only one ?

[zenith granite]

what if your account is disabled

[empty junco]

Well that shouldn’t matter since your login information for it isn’t the same as your discord login

[south dew]

Hey yo
ammm, why I can't join any server
When I wanna join A server the link of the server will gone and it say unknown Message
Why can anyone help me?!

[meager meadow]

does anybody know of a good econemy bot that also has very adjustable settings and shops?

[cosmic viper]

It's been a long time since I have not touch to administration/moderation of discord servers, but, in my foggy memories, Probot was a a good bot for this kind of things

[distant urchin]

@jaunty obsidian Can you answer these questions?

[meager meadow]

alright thank you

[hexed hearth]

Hey guys. I'm creating a private discord server and I would like to know if it is possible to hide the member list on our server completely. So that only members with certain roles are visible. Is this possible? The thing is, to disable "Read Messages" is not an option. "Send Messages" will be disabled ofcourse.

[empty panther]

how long does it takefor discord to verify age

[raw acorn]

Not long normally.

[cosmic viper]

In short: No

[hexed hearth]

Is there no dirty workaround for it?

[raw acorn]

Nope..

[deep laurel]

Hello, I have a question, is that I accidentally changed my age on my alternative account and it was disabled. I've been asking for help via email for 2 days now and no response.

[distant urchin]

XD

2 days porvalo #media message

XDDD

[deep laurel]

No way

🥹

[cosmic viper]

Only 0.80% of appeals about "Child Safety" were granted in October-december 2023. You have 30 days from your account deactivation date to get it unban or it will be definitely deleted. Good luck.

[deep laurel]

[distant urchin]

https://tenor.com/view/dancing-duck-dance-duck-duck-ooontz-dance-gif-10943740227711557279

[distant urchin]

dont be sad you have 28 days, i have 4

[tawny obsidian]

So.. I own a Discord server that has 1.9k members. In all of our channels except our guild channel, it shows offline members. Is there some permission that adjusts this so you CAN see offline users? It's crucial for this channel as it allows users to see who is member of our guild and who isn't

[slender sonnet]

I think if the user list is too long / number of members too large then it doesn't show the offline members
When you say "in all our channels except our guild channel", what do you mean? Are there some channels in your server where it displays both offline and online members, and other channels where it displays only online members? Or do you mean in other servers it displays both, but in your server it displays only online members?

[tawny obsidian]

Yes

In most if not all channels show both online and offline members

Actually maybe im tripping hold on

Ok that was a complete lie

Guessing I can't do anything about it, oh well

[cosmic viper]

Any advice on how to prevent members from joining back my server after they have been banned? I cannot change the invite code because it's a 10k member server with individuals joining daily. Tjhey will not stop harassing me and it's getting tiring lol.

I've tried using different moderator bots already, and banned them multiple times with the ban option that Discord already has, but they keep joining. If anyone has any tips, please tag me! That's greatly appreciated.

[cosmic viper]

I used to create servers all the time (just for fun)... I could help you, if you want?

[remote marsh]

does anyone know how long discord takes to appeal accounts

[cosmic viper]

If you have blacklisted them, they shouldn't be able to join by default... but if they still have an invite... that may be the problem.

[deep laurel]

Man I'm desperate, my gf said that if she couldn't recover her account she would be very sad and angry, she's been saying for a while that she would disappear and leave no trace, I'M GOING CRAZY

[cosmic viper]

Hmm, I cannot get rid of the already existing invite code bc like I said, there's people joining daily, and if were too I'd have to change it on all the websites I promote it on.

[cosmic viper]

DMs?

[distant urchin]

Just no matter what do not create multiple tickets

one is enought

[cosmic viper]

mhm

should i lost hope or do i still have a chance

[distant urchin]

People say that sending a message in ticket bumps up the ticket and goes to the end of the queue. But does the queue even exist if some people wait over 20 days and others wait 8 days for a ticket to be resolved? Most of the support messages are automatically generated bot-style bullst. Not a single member of the support team is able to make the effort to address the concerns.

[cosmic viper]

i dont think there is a queue

[distant urchin]

im waiting for some clarification post on discord forum, like they did with christmass break

26 days

Why i have to wait 26 days and other need just 8

if we appeal for the same case

[jaunty obsidian]

There are multiple queues, covering all kinds of different situations. They're of different sizes.

Some messages are sent automatically in some situations, like age verification - first touch is to tell users what's required to verify their age, for instance. Other messages might appear to be sent by a bot, but are just pre-written language sent by a real person.

[cosmic viper]

fr

whats your case? mine is my acc got disabled i have to update my age even tho ive already did last year in october

[distant urchin]

age appeal

[cosmic viper]

yea same

last time it took like 5 days for a answer, this time 2 weeks already

i really need my acc back its worth alot to me

i'll hope for a answer this week if im not gonna get a answer its probably done and they forgot about me or sum

[distant urchin]

Wonderful, wouldn't it be simpler if this type of information was grouped together and delivered as a post to a wider group of users e.g. on your twitter/forum? It would save some of the nerves and reduce spam

[cosmic viper]

i agree

because probably 80% of the people here are here only because they arent getting a answer because of age update

[distant urchin]

a lot of people keep asking the same questions here

getting the same generic responses