#Automaticcally unloading filament when starting print

1 messages · Page 1 of 1 (latest)

lethal bramble
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Just bought my first printer (sunlu S8) and every time i try to print something the printer starts automatically unloading the filament and asks then prompts to start purge. no matter how many times i try to go through this process this always happens. Any ideas?

tidal kilnBOT
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AI Help

It sounds like there may be an issue with the filament detection sensor on your Sunlu S8. Here are a few troubleshooting steps you can try:

  1. Make sure the filament is properly loaded and seated in the extruder assembly.
  2. Check to see if there is any debris or dust blocking the filament sensor.
  3. Check the connections between the filament sensor and the printer's control board to ensure they are secure.
  4. Update the firmware on your printer to see if that resolves the issue.
  5. If the problem persists, contact Sunlu customer support for further assistance.

If none of these steps help, it may be a hardware issue that requires professional repair.

WARNING: This response is AI generated and may contain errors.
rapid lotus
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post your slicer start gcode please