#Printer not showing up on creality print

1 messages · Page 1 of 1 (latest)

light forum
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I have tried everything to connect my printer, but the app will not detect that there is a printer. They are connected to the same Internet and the app was recognizing the printer a month ago, but now all the sudden it doesn’t.

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heavy hollowBOT
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AI Help

It sounds like there may be a network connectivity issue between the app and the printer. Here are some troubleshooting steps you can try:

  1. Restart both your printer and the device running the app.
  2. Check if the printer's firmware is up to date.
  3. Make sure that both the printer and the device running the app are connected to the same network.
  4. Ensure that there are no firewall or security settings blocking the communication between the app and the printer.
  5. Reinstall the app and try reconnecting the printer.

If the issue persists, you may want to contact the printer manufacturer for further assistance.

WARNING: This response is AI generated and may contain errors.
light forum
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Note: the Creality Cloud can detect the printer

heavy hollowBOT
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light forum
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Help?