#Extruder Randomly Stopping During Prints

1 messages · Page 1 of 1 (latest)

spiral nicheBOT
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AI Help

It sounds like there may be an issue with the extruder motor. Here are some troubleshooting steps you can try:

  1. Check the extruder motor connection: Make sure the motor cable is securely plugged into the motherboard. Sometimes cables can come loose during printing.

  2. Test the motor: You can test the extruder motor by disconnecting it from the motherboard and connecting it to a different axis port (like the X or Y axis). This will help you determine if the motor itself is faulty.

  3. Check the motor driver: The issue could also be with the motor driver on the motherboard. You can try swapping motor drivers with a known working axis to see if the problem persists.

If you've tried these steps and are still experiencing issues, it may be helpful to contact the manufacturer for further assistance or consider replacing the extruder motor.

burnt dirge
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I even tried my old extruder, which worked fine and it also didnt work

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now it doesnt work at all

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i connected it to my pc, and everything works fine now

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but when im running it off of marlin, it doesnt work

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nvm

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it worked for a sec now it doesnt anymore

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whats the problem?

honest ridge
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I would assume stepper motor driver wire is disconnecting, check the crimp areas

fair hound
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have you tried flashing firmware to the latest?

burnt dirge
fair hound
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@burnt dirge do you have a way to get terminal access to the printer?

burnt dirge
fair hound
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does it M999?

honest ridge
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Does it stop and run when the gantry is moving

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I don't think its a firmware issue

fair hound
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does the printer die with M-code 999 and call kill()?

honest ridge
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Its gotta be the stepper wires, or the stepper drivers

fair hound
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yea likely the driver blew possibly?

honest ridge
#

Please check your stepper wire connection, motion will kill the stepper motor wires

burnt dirge
honest ridge
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You might have to replace it

fair hound
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no m999 is a command issued from the printer

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saying stop everything

honest ridge
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But before that, it could also be your stepper driver is overheating, does it have a heatsink connected properly?

fair hound
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also you might while you are there check e0's amperage

burnt dirge
burnt dirge
fair hound
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I'd RMA it to Creality to be honest

honest ridge
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You should check the crimp connections man, it could have been worn out by the gantry movements tbh

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Not just replugging, but inspecting

fair hound
#

if you haven't changed anything, and the printer is default how it came, I'd start the RMA process with creality

burnt dirge
fair hound
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they will also have you do troubleshooting steps

honest ridge
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I'd test the wire on the other steppers with other drivers

fair hound
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yea you could swap it around and see if it moves

honest ridge
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Can you try that at least, try using other wires from other steppers

burnt dirge
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right now i just extruded on my ender 3 and it works, but when i start a print, it will work for a bit and then just completely stop

fair hound
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is your nozzle up to temp right now?

burnt dirge
fair hound
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do you have a filament you don't really care about loaded?

burnt dirge
honest ridge
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Oh, check that if the temps go down when extruding

burnt dirge
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Also, i have tried using my old extruder and i had the exact some problem

honest ridge
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It will stop extruding if it gets too low <180C default

fair hound
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do a G1 E5000 F120 with no filament loaded

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at temp too

burnt dirge
fair hound
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yes if you can

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no filament loaded

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thats very important

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unless you want to waste 5 meters

honest ridge
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Imagine if the printer is just bugged out and he hasn't tried turning it off and on again

burnt dirge
fair hound
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I'd hope that he would check that lol

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its like step one of troubleshooting

burnt dirge
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pronterface is giving me this

fair hound
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awwh

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try g1 E1000 F120

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or E999

burnt dirge
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Same thing

fair hound
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I think its normally set to 999

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G1 E999 F120

burnt dirge
fair hound
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listen and see if the motor stops

burnt dirge
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It seems to be turning just fine

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Should i load some old filament?

fair hound
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you could also issue a M300 S5000 P2000 as well

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then it should beep when it is done with that extrusion

burnt dirge
fair hound
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it could be any number of things

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stepper motor

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stepper driver

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like you haven't done anything at all to the printer

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no recent changes?

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running default creality provided firmware?

burnt dirge
# fair hound no recent changes?

No recent changes, but I have installed a DD extruder and dual z-axis, I am also using a different firmware. But ive been using this for a couple of months now and it all worked fine up until this point

fair hound
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can you M115 and post the results

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it might still be extruding

burnt dirge
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Yes it is

fair hound
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yea it won't do it until its does with that extrusion

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but you can always queue it

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so if you send it right now it shouldn't matter

burnt dirge
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Could It be the gcode i was using?

fair hound
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maybe

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did it do it at the same time every time?

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did you slice it?

burnt dirge
burnt dirge
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with Cura

fair hound
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unlikely then

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are you printing the same model each time or is it different stuff?

burnt dirge
fair hound
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when you get a chance can you input your printer stuff and print this gcode

burnt dirge
fair hound
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that extrusion could take awhile

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but it should be getting close to done now

honest ridge
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Try moving the gantry tbh

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Then redoing the extrusion

fair hound
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yea you could write up a simple gcode program to move back and forth and extrude

honest ridge
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Preferably somewhere where the wires are stretched far

burnt dirge
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could it be that my retractions are set to 65 speed?

honest ridge
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Maybe start with a clean profile first

fair hound
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G28
G1 X0 Y0 E0 F120
G1 X200 Y200 E100 F120

honest ridge
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If iit prints fine, then the profile you have is the problem

burnt dirge
fair hound
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like maybe run something like that @burnt dirge but make sure you have 200mmx200mm working space

honest ridge
burnt dirge
honest ridge
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I hear the scream of the a4988 driver

burnt dirge
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Or are they commands

fair hound
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F120 isn't that fast of a feed rate

honest ridge
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It's gcode already 💀

fair hound
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well all gcode is commands

burnt dirge
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I sent it to my printer

fair hound
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its likely homing right?

burnt dirge
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Yes

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Now its moving very, very slowly

honest ridge
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Tell us if it stops while moving

fair hound
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I'm the slicer now

burnt dirge
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The extruder?

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its not spinning at all

fair hound
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oh

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well it should be

honest ridge
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Bruh, then wait

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Just wait for it

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If it spins when it gets to a certain point, then its a wire problem

burnt dirge
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wait

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whoops

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i just realized

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that

fair hound
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the commands should issue a home, and then a move from x0y0 to x200y200 while extruding

burnt dirge
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pronterface gave me an error saying its too long to extrude

honest ridge
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Bruh

burnt dirge
fair hound
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for E100?

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what the hell

burnt dirge
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Wait

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nvm

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now its extruding

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this is so odd for some reason

fair hound
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does it have an issue with the E0?!

burnt dirge
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It got to the very very right side, stopped moving and then started extruding

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now its moving to the left

honest ridge
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It should move diagonally

burnt dirge
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To the left

honest ridge
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Is your home set at the back

burnt dirge
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I mean right

fair hound
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yep from one corner to the other

honest ridge
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Lmao

burnt dirge
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it also is randomly popping back and forward

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but then it continues extruding

fair hound
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like skipping?

burnt dirge
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yes,

fair hound
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oh turn it off then

burnt dirge
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it skips, then continues as normal, then skips again, and continues as normal;

honest ridge
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That's gotta be a wire issue

fair hound
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you have a 200mmx200mm working area right?

burnt dirge
fair hound
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yea it shouldn't be skipping at all

burnt dirge
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220mm x 220mm x 250mm

honest ridge
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Wait oh

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Is that power off recovery?

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Can you disable that on the settings?

burnt dirge
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i cant, i have to run a specific gcode let me find it real quick

fair hound
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M413 S0

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to turn it off

burnt dirge
honest ridge
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Do the gcode again

fair hound
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any gcode you issue will run in the order you give it to the processor

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so it will go 1, 2, 3, 4,

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and if its busy it will do each operation subsequently

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thats not the case for all MCodes though

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some don't block

honest ridge
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You really can't parallelize that shit for most gcode because it's a moving gantry lmao

fair hound
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yep gcode relies compeletely on this idea of blocking commmands

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do this, then do this, then do this

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etc

burnt dirge
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I sent the command to turn off power loss recovery, what should i do now?

honest ridge
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Funny shit when the printer nozzle goes G1 Z90 while G1 X20.2 Y30.4 E20 F2000 isn't finished

fair hound
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run that gcode I posted again and see if it does the same thing

burnt dirge
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okay, I will ill let you know how it goes

fair hound
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if that works run that baseline print and see how it goes

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if you have abl make sure you set it to restored saved ABL

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or you can g29 and do the mesh at time of print

burnt dirge
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Im not quite sure what that is

honest ridge
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Just print anything if that thing works

fair hound
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you'll see a box that says which method of ABL to use

honest ridge
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It doesn't matter so long as the thing extrudes

fair hound
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you'll want to set that to restore saved

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or g29

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I'd do restore saved because I'm impatient as fuck

honest ridge
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I think we can think later about the mesh

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If it's extruding, then its fine

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Even if the first layer is quite bad

fair hound
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yea this would just eliminate the possibility of it being the slicer

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that cube should print pretty fast at a 120 feed rate

burnt dirge
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its still skipping

fair hound
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hmm

burnt dirge
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but in the exact same spots as before

honest ridge
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How are you printing

fair hound
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its not like hitting anything right?

burnt dirge
honest ridge
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Oh.

burnt dirge
honest ridge
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It could be your usb connection is the issue

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Try printing SD card rn

burnt dirge
honest ridge
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Try printing something using an SD card

burnt dirge
honest ridge
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It could be your usb cable is s h i t and unshielded

fair hound
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make sure you are issuing those one after the other

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new lines matter there

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so G28

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then G1

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then G1 again

burnt dirge
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Okay

honest ridge
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I'd make it a gcode file tbh

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And try sd card

fair hound
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yep that too you could just put it into a gcode file and print it on an SD card

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I don't think its USB though because the commands are being sent to the processor

honest ridge
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It sounds like the goober is running out of cache, or is busy doing something while printing

fair hound
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you could reset to factory settings too

honest ridge
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It could be the polling of pronterface is fucking it up

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I'd remove the USB connection and try SD only first

burnt dirge
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Okay, im going to try to use just the SD right now, no USB or anything else, just marlin

fair hound
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its worth a shot and it just eliminates another possible issue for sure

honest ridge
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If it still fails I'd RMA that crap

fair hound
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yea same

burnt dirge
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what does that mean?

fair hound
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return it

honest ridge
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Return the thing

fair hound
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defective unit

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creality actually has pretty decent RMA support

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I had a decent experiance at least

burnt dirge
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aw man i really hope its not, it worked fine before this

honest ridge
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But it could just be a software issue with pronterface

fair hound
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yea the fact that you changed board right?

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and extruder?

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that might complicate shit

burnt dirge
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but it was working fine till now

fair hound
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that could be the issue there as well

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what board is it?

burnt dirge
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i will send link one second

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this one

fair hound
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no problem I can pull it up

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oh man and thats shitty too

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non-removable stepper drivers

honest ridge
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Replace it with a mellow d5 or something idk

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mellow though doesn't have SD so...

fair hound
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those boards have had issues before

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the ender ones

burnt dirge
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aw man that rlly sucks

fair hound
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I've seen one just yesterday off itself via a short to ground on the power connector

burnt dirge
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i didnt know any better

fair hound
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its okay you live your learn and we don't know if thats the issue yet

burnt dirge
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the gcode seems to run fine, should i try to print the cube?

fair hound
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in the future though if you do a board upgrade ALWAYS get one with removable drivers if you can

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yep print the cube

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and the reason I say that is say you pop a driver

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you buy a new one and boom put it in easy

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versus buying a whole new mainboard

burnt dirge
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yeah true

honest ridge
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You can actually make the ender v4.2.7 removable stepper

fair hound
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or if you feel brave

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you can do a little surface mount repair

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😛

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I hope you have a magnifying glass / microscope, hot air rework station, flux and solder

honest ridge
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Though doing it, is fucking stupid as fuck as you'd be removing the LCD just to get more steppers working

fair hound
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BTT octopus v1.1 can't go wrong

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and you get a free ducky

honest ridge
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mellows are cheaper tho

fair hound
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yea its an expensive board

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but again you get a free ducky

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or I guess maybe you pay a premium for the ducky?

burnt dirge
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it printed the purge line fine, then as soon as it started to print the actual model it make a weird ass noise and then started clicking again

fair hound
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wait wait

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its clicking

honest ridge
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And there we go. Its a stepper wire issue

fair hound
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you didn't say it was clicking did you?!

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well no wait

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it could be the extruder is just clogged

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or its not meshing

honest ridge
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That's also fair

burnt dirge
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What should i try next ?

fair hound
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you have a direct drive right?

burnt dirge
honest ridge
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Can you try to push the fillament while its hot?

fair hound
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what direct drive system you got?

burnt dirge
burnt dirge
honest ridge
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Disengage the mfin thing tho

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Disengage the direct drive first

fair hound
burnt dirge
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i can push through filament just fine

honest ridge
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Yeah, then that's not a jam issue

fair hound
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with the stepper disengage?

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could still be a gear meshing problem

honest ridge
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Its literally the wires 💀

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Or that lmao

fair hound
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I bought a H2 Revo V2S and it does this shit near constantly

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do not recommend btw

burnt dirge
fair hound
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yea then its likely not the extruder

honest ridge
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Do m500

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Then turn off your printer

burnt dirge
honest ridge
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Usb

fair hound
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USB

honest ridge
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Swap the extruder wire with any stepper wire, preferably the X axis

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if the X axis starts acting up, its the wire

burnt dirge
fair hound
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yea that will pretty much confirm it for sure

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yep turn the printer off now

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I'd swap the wire while you are there too

burnt dirge
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okay, now swap the x and e wires?

fair hound
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yep

honest ridge
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Yes

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Now try to do the gcode again

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But without the USB, still SD card

burnt dirge
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okay I swapped the wires, ill try using the Gcode now'

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It tried to home the printer, but it couldnt

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The x axis isnt moving at all

fair hound
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you can't home

burnt dirge
honest ridge
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There we go

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Confirmed the wire is shit

fair hound
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well yea but you can't home because E is now X

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the printer will not home in that config

honest ridge
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Wait wtf did you just swap em on the outside

burnt dirge
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Yes

honest ridge
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I meant both on the board and the outside lmao

burnt dirge
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oh.

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Okay one second

fair hound
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I mean what you did is fine but it just wouldn't home 😛

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you could test it like that

honest ridge
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It would just run the extruder indef lmao

burnt dirge
honest ridge
#

Or until the thing decides it can't home

fair hound
#

G1 X250 F120

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that would actually be a E move now

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and E moves are now x moves

honest ridge
#

Too confusing though, so I'd swap the wires tbh

burnt dirge
honest ridge
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Yeah its fine

fair hound
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yea it would be fine

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don't move E though

burnt dirge
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Okay, if that doesnt work then ill swap the wires on the board too

honest ridge
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Just that marlin will stop you once you reach 235 on X lmao

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(extruder will stop at 235 lmao)

fair hound
#

if software endstops are enabled

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its creality shit

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@honest ridge my X axis on stockfirmware will happily ram itself into max X extent

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and keep going

burnt dirge
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i cant do it, ima just swap the wires on the board too

fair hound
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yea don't lol

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its not good

honest ridge
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yeah...

burnt dirge
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Wdyn

honest ridge
#

Just do the swap board wires

fair hound
#

^

honest ridge
#

running it in a stupid configuration is bound for confusion

fair hound
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or collision

honest ridge
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or both

fair hound
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yep

burnt dirge
#

So should i just swap the wires on the board or no?

honest ridge
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yes

burnt dirge
#

okay one moment

fair hound
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@honest ridge see I'm used to working with CNC where you have no protections like this

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actually the CNC I own right now doesn't even home

honest ridge
#

isn't that normal

fair hound
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it just sets the zero where its at

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yep

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you just got to be careful as fuck

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oh and also you have a lot more shit to ram into as well

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fixtures

honest ridge
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you can't really zero in a CNC machine to a default position

fair hound
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parts

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you can with limit switches

honest ridge
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its stupid

fair hound
#

uhhh not necessarily

honest ridge
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you have a block of aluminum, ya gotta home relative to that block of aluminium

fair hound
#

like if you have a vice in there at a known position and you are doing a multi step cnc

honest ridge
#

that's also fair

fair hound
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but you just G93 at that point

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which sets up a realative coordinant space basically

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@honest ridge its actually pretty funny how I home realitive to a part on the CNC

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its just 2 wires one to the part and one to the tool head

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when they touch, it completes the circuit and goes "awwh the edge of this part is here"

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do it for x, y, z

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offset by tool radius

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boom you got exact corner

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this doesn't work on plastic but with the simple application of some conductive tape 😛

burnt dirge
#

okay both wires are swapped

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Should i try the gcode again?

fair hound
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yep

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you should be good to home now too

burnt dirge
#

Okay I will try

burnt dirge
#

the x axis cannot move at all

honest ridge
#

see

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bad wire

burnt dirge
#

should i send vid?

honest ridge
#

yep

fair hound
#

and just to be sure you swapped the x wire to the e slot on the mobo and the extruder, and the e wire to the x slot on the mobo and x stepper motor?

honest ridge
#

the wires dying on direct drives are pretty common due to the fact that you're fatiguing it if you don't strain relief it

burnt dirge
fair hound
#

okay yep thats the wire

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@honest ridge actually lol thats why that board blew itself up

honest ridge
#

told ya its the wire

fair hound
#

saw it on r/ender subreddit

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power wire melted and shorted lol

honest ridge
#

I had a similar direct drive problem, mine melted the wire too

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but at least it didn't short

fair hound
#

on the ender 3's though at least mine

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it has pretty decent strain relief

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on the 3v3se

honest ridge
#

proper straining works wonders for direct drive

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honestly though I just dabbed a lot of hot glue on the jst xh connector lmao

burnt dirge
#

idk about you guys but i dont think it should be doing that

honest ridge
#

yep, one of the stepper wires is not connected

burnt dirge
#

so would replacing the wire fix it?

fair hound
#

nope

honest ridge
#

yes

fair hound
#

I heard the stress sigh too lol

burnt dirge
honest ridge
#

I suggest next time doing proper strain relief on your direct drive

fair hound
#

you could likely fix that wire if you are brave enough

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so you don't have to buy a new one

honest ridge
#

its gonna be pain tho

burnt dirge
#

i have one

fair hound
#

oh

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well there you go

burnt dirge
#

I have a spare one from my old extruder

honest ridge
#

usually these things die by the crimped connection

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wait WTF?

fair hound
#

@honest ridge oh its not that bad to make stepper motor wires

honest ridge
#

NO wonder why

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you didn't rewire the phases

burnt dirge
#

Wdym

fair hound
#

he said it worked previously though

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so I don't think that is the issue

honest ridge
#

oh

burnt dirge
#

Yes it worked fine before

honest ridge
#

then thats fair, I assumed he didn't rewire the crimped connection with the new wire

fair hound
#

@burnt dirge if you ever wanna dig your heels in deep in this you might look up how stepper motors work

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its actually pretty interesting

burnt dirge
fair hound
#

basically its coils in there that energize

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causing the motor to step

burnt dirge
#

also, just to confirm it’s just wire, correct ?

honest ridge
#

yes

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just wires

fair hound
#

only weird thing about different wires is the wires could be swapped around

burnt dirge
#

Okay great, im really grateful you guys helped me fix this.I wouldve never been able to figure this out myself

fair hound
#

to either run the motor forwards or backwards

honest ridge
#

if its running backwards, use software to fix it

fair hound
#

or do what I did and pull the connectors apart and set it up for fowards 😛

honest ridge
#

if its vibrating, you have to switch the phase wires

fair hound
#

its actually not that bad

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basically use one of those phone sd card remover pins

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push down on the pins and they pull right out

burnt dirge
#

wait

honest ridge
#

just don't overpush it, cause it will not be able to be set back up again

burnt dirge
#

if the board and the extruder both have female connectors, and this wire is one male one female, how am i supposed to connect it?

honest ridge
#

oof

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then you gotta rewire then new stepper wire

burnt dirge
#

aw man, or i could just buy another wire

honest ridge
#

switch the wires in the middle to get them to work

burnt dirge
#

Ima dig around my wire connection a little further maybe ill find one

honest ridge
#

or wait

#

why not just cut the wire and connect it in the middle

fair hound
#

I wouldn't I'd keep those crimps on there

honest ridge
#

then order a backup wire when the time comes to replace

fair hound
#

as you don't have a way to make a new one

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btw

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might be a good purchase

honest ridge
#

you have electrical tape @burnt dirge ?

burnt dirge
#

i figured out a way to do it, i found an old z-axis wired and i connected it to the female port of the other wire, now theyre both male, would this work?

honest ridge
#

thats okay too

fair hound
#

yea hopefully the polarity is right

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but it will either spin backwards or fowards

honest ridge
#

if it spins backwards, ya gotta swap one of the pairs?

burnt dirge
fair hound
#

yea those are jstxh connectors

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not the shitty fucking dupont connectors my BTT octopus came with for the screen

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why in the fuck they did that?

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idk

honest ridge
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once you get it working, try to dab hot glue on the end where the JST-XH wires and crimps meet

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that should work as a strain relief for a while

fair hound
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you could print a strain relief bar too

honest ridge
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do both

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just to not let the wire inside the crimp flex and potentially unplugging itself

burnt dirge
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Okay, I will i will try to replace the wire right now which may take me a bit but ill let yall know how it goes

honest ridge
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if it vibrates, then you need to swap the wires 💀

fair hound
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when you get it running of course

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actually you got an older ender though

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so this wouldn't work

honest ridge
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I'd dab hot glue on that just to be sure tbh

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and zip ties

fair hound
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he likely doesn't have an extruder pcb

honest ridge
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yeah he prolly doesn't

fair hound
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which why this is not standard these days

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idk

honest ridge
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mine doesnt have one

fair hound
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they are nice to have for cable managment and strain relief

honest ridge
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running one wire, potentially ethernet, is better than just doing this stupid wire to the board tbh

fair hound
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@honest ridge the CNC I'm gonna order a laser for so I can cut engrave etc, but also cure dry film and do custom pcb manufacture

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you'd have to support canbus for that though

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on both the mobo and the printhead

honest ridge
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you dont need canbus for that 💀

fair hound
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for serial data connections?

honest ridge
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its literally just a PCB with shorted connections

fair hound
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well you would need something

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yea but you can't run ethernet though

honest ridge
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you can

fair hound
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I wouldn't

honest ridge
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ethernet wire isn't gonna be a problem

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at least the ones that aren't solid core apparently

fair hound
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those wires are not rated for voltages the hotend pushes

honest ridge
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speaker wires does do good wonders for those

fair hound
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well voltages / amps

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you can run though like IDE cables like they do there

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hell you guys likely don't even know what an IDE cable is

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you darn kids

honest ridge
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I know fucking IDE

fair hound
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shakes stick

honest ridge
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those stupid fucking flat ribbon wires

fair hound
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yea

honest ridge
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those are quite the hassle tbh

fair hound
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I guess I don't know how old or what generation you hail from

honest ridge
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glad SATA got around throwing that out

fair hound
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I'm personally a middle of the pack millenial

honest ridge
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gen z here

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2004 ish

fair hound
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I was born in 89 :/

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I'm old now

honest ridge
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ha old

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but nah, its prolly fine

honest ridge
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meanwhile we're waiting for the dude to come back

fair hound
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it seems like just yesterday I was in my 20's

honest ridge
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also where this mf at 💀

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rewiring shouldn't take this long

burnt dirge
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Sorry im shit at it

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Wire was a little short but itll have to do for now,

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and then ill get a longer one

honest ridge
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you can just cut the old "new" wire you know

burnt dirge
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True

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I might do that

honest ridge
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then splice it with the new "old" one

burnt dirge
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okay im going to try and print the cube

honest ridge
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the X is working now?

burnt dirge
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Yes

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works as normal

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I switched the old wires back, then got rid of the E and replaced it

honest ridge
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hot glue time

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hot glue those connectors at the end near the crimp wires

burnt dirge
honest ridge
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Oh, I mean just hot glue where the crimp rests

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not the connection so you can still remove it when needed

burnt dirge
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Ohhhh, I understand now thank you

fair hound
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@honest ridge I'm trying to get this marlin firmware creality finally released for the 3v3se updated to newer marlin

burnt dirge
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Im happy to say, my printer works perfectly now! all i have to do is get a little bit longer wire, but as of right now it all works!

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thank you so much for the help