#screen firmware / black screen

1 messages · Page 1 of 1 (latest)

faint prism
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I installed the cr touch on my ender 3v2 and the screen is now black I followed a tutorial on how to update the screen and firmware but it’s still black

tired arrowBOT
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AI Help

I'm sorry to hear that you're having trouble with your CR Touch installation on the Ender 3V2. Here are a few troubleshooting steps you can try:

  1. Check the cable connections: Ensure that all the cables from the CR Touch are securely connected to the mainboard and the screen.

  2. Flash the firmware: Make sure that you have successfully updated both the firmware for the mainboard and the screen. Double-check that you followed the correct procedures and that the firmware files are compatible with your specific printer model.

  3. Reinstall the original screen: If the screen is still not powering on after updating the firmware, try reinstalling the original screen to see if it functions properly. This can help identify if the issue lies with the screen or the CR Touch installation.

  4. Contact technical support: If none of the above steps resolve the issue, I recommend reaching out to the customer support or technical support of the manufacturer or seller from whom you purchased the C...

WARNING: This response is AI generated and may contain errors.
faint prism
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Didn’t work

feral comet
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Did you flash the firmware to the screen as well? As in the SD card slot on the back