bltouch level doing nothing ender 3 v2

[split eagle]

I installed a bltouch and the firmware, I hit level, the ui tells me to wait, but otherwise nothing happens. what should I do?

[pale reef]

AI Help

If the BLTouch is not responding, there are several potential problems that could be causing this issue.

First, ensure that the wiring is configured correctly and connected properly to the controller board. Improper wiring can cause the sensor to malfunction.

If the wiring is correct, ensure that the BLTouch is calibrated correctly. This calibration process varies between 3D printers, so consult your printer's user manual or online resources for guidance.

If the wiring and calibration appear correct, try resetting the firmware and restarting the printer. This can sometimes resolve the issue.

If these troubleshooting steps do not work, consult the manufacturer's support team or online forums for further assistance.

WARNING: This response is AI generated and may contain errors.

[royal agate]

I'm claiming this one 😅

[quartz bay]

Bleh

[royal agate]

Can you share with me what printer you have, what guide you followed, and what steps you've taken to try and troubleshoot this?

[split eagle]

ender 3 v2

I followed this

https://all3dp.com/2/ender-3-v2-bltouch-install/

[royal agate]

When you say nothing happens, do you mean no axes move either?

[split eagle]

the axes dont move when i hit level

[royal agate]

Hmm okay.

[split eagle]

the ui says please dont other operation

[royal agate]

When compiling Marlin, you probably had to import a config file for your printer, right?

[split eagle]

huh?

the guide just says to download the firmware from the creality website

not to compile anything

I compiled nothing

[royal agate]

Ah okay

[split eagle]

auto home also idles and says pleae dont other operation

[royal agate]

This sounds like something might be wrong with the firmware version you used.

Did you make sure to match the versions labeled in red with the version of your board?

[split eagle]

how should I know my board version?

[royal agate]

Do you have access to the board's location in the printer?

The board likely has a marker or lettering indicating the version on it

[split eagle]

I can unscrew again and get access

I will try

[royal agate]

alright 🙂

I see versions like these in the very most recent file Creality uploaded:

(for both 4.2.2 and 4.2.7 HWver)

Do you have the touch screen on your Ender 3 v2? I assume you have at least the right version for your screen since the screen works

[split eagle]

Touchscreen? I have the knob

Where should I look in this thing

[royal agate]

No touch screen? Okay. Good to know.

Under the cables, I assume 🙂

You might have to move some of them to the side

[split eagle]

Ah found it

Yeah I think the version I got was too new

[royal agate]

That might be a problem! 😅

The wrong version will have the wrong instructions inside it for the drivers on the board

so the wrong firmware might not work for the driver chips of the motors

[split eagle]

yeah I thought it was firmware version not board version

so I just downloaded latest

btw

[royal agate]

That makes sense. The guide didn't specify :(

[split eagle]

should I just assume without adapter board?

or how do I know?

[royal agate]

If you didn't use an adapter board, you assume without adapter board 🙂

[split eagle]

did i though and simply not know it?

[royal agate]

Did you plug a cable into the board, and nothing else?

[split eagle]

yes

also I try the non-adapter board version

it levels now

thank u

u are a based god

[royal agate]

I'm someone that's made a lot of mistakes 😅

[pale reef]

Is your problem solved? / No longer need this channel?
You can close a help channel with ?solved when it is no longer needed.

?close requested by: Ed#9952

[split eagle]

?solved